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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107505 Views

26 replies

3 likes

  • 107505 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217473 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571681 Views

79 replies

3 likes

  • 571681 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470903 Views

577 replies

40 likes

Account
Free
  • 470903 Views
  • 577 replies
  • 40 likes

Nothing will play

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, logged in and out. And I'm not sure what else to do. ...

Newbie

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, lo...

u_alatalo

Regular

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Missing album covers when offline

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

Gig Goer

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

klauzer

Gig Goer

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

SD Card issue... I think this one is the newest problem

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared.I tried many solutions and when I saw this one; I felt like it's done:https://community.spotify.com/t5/Android/Missing-the-SD-card-option-f...

Newbie

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared. I tried many solutions and when I saw this one; I felt like it's done: https://commun...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
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Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

29270 Views

6 replies

1 likes

  • 29270 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lied und Künstlernamen wird nicht mehr angezeigt

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer des Musikstückes. Würde gerne wieder alles sehen. ...

Newbie

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer...

Maria_B

Moderator

1639 Views

1 replies

0 likes

  • 1639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost

Hi allThis morning my 360 security asked if I wanted to clean the 'junk' files in Spotify.Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been deleted. Ive tried the recover my music app but as i didnt...

Casual Listener

Hi all This morning my 360 security asked if I wanted to clean the 'junk' files in Spotify. Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been del...

Melody

Spotify

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Download

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

Newbie

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Lack of on-demand play for mobile phone version

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC versions? What was the reasoning behind that decisio...

Newbie

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC v...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
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Downloaded playlist continues to disappear

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail. I have Spotify Premium. I download songs to my SD card which has 157+ GB of available storage....

Newbie

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail.   I have Spotify Premium.  I do...

fmtv

Music Fan

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

[Web player] Daily mix list hate track doesn't work

Hi,I noticed that this function doesn't work anymore Hate a track? Tap the icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all songs by that artist from your mixes. Simply nothing happens when i tap it ...

Casual Listener

Hi, I noticed that this function doesn't work anymore    Hate a track? Tap the  icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all ...

Tomaszon

Casual Listener

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

downloaded albums don't remain downloaded

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library.I tend to download all my albums so i can listen to them any time.According to the article below my downloaded albums should persist. But every now and then, album...

Casual Listener

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library. I tend to download all my albums so i can listen to them any time. According to the article below my downlo...

Joe

Community Legend

1539 Views

3 replies

0 likes

album
Cache
  • 1539 Views
  • 3 replies
  • 0 likes

How can I delete all saved songs at once using my android

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

Newbie

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

406 Views

0 replies

1 likes

  • 406 Views
  • 0 replies
  • 1 likes

Says I'm offline when I'm not

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green circle. Sometimes it says I'm offline when I'm clea...

Regular

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Local data from smartphone

Hey there,I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can add songs from local data of our smartphone. It's real...

Newbie

Hey there, I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can a...

Joe

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

I can't find a Spotify-created playlist - has it been deleted?

Hi all,I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so much. But, in the past few days, I noticed I can't find ...

Newbie

Hi all, I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so muc...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Songs have vanished

Hello all, Can anyone help me out with a problem that has surfaced over the past week. All of my songs in my liabrary have vanished i.e. Your Music > Your Songs. All of my downloaded playlists are still there and I can play those, but everything that...

Newbie

Hello all,   Can anyone help me out with a problem that has surfaced over the past week.   All of my songs in my liabrary have vanished i.e. Your Music > Your Songs.    A...

supermonkey488

Newbie

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops working on certain songs

Hi thereHaving a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has happened on other songs but can't track them down. The...

Newbie

Hi there Having a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has h...

Maria_B

Moderator

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Sync Specific Local Files From Desktop

Hello, I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it Here" which was recently taken off of spotify. Because of that...

Newbie

Hello,   I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it He...

Maria_B

Moderator

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop randomly.

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and reinstalled it, deleted cache, restarted the phone several ti...

Newbie

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and ...

Maria_B

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes