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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118768 Views

27 replies

4 likes

  • 118768 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239552 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239552 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600414 Views

79 replies

3 likes

  • 600414 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492895 Views

581 replies

42 likes

Account
Free
  • 492895 Views
  • 581 replies
  • 42 likes

Android App Crashes when changing songs repeatedly from widget

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch or hw buttons and have to restart removing the bat...

Regular

I have an Android 5.1.1 Lollipop Sansung device and Spotify was working great till a couples of weeks ago after I install the latest version. Have several phone crashes that do not respond from touch...

Hippear24

Casual Listener

681 Views

1 replies

2 likes

  • 681 Views
  • 1 replies
  • 2 likes

Spotify on android wont load much of anything

So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spotify won't load any pages that isn't my main song lib...

Newbie

So I've been dealing with this problem for a while now, but it seems to be getting worse. The oddest part about this problem is that it wasnt consistent before. Essentially what happens is that spoti...

NiHao_myfriend

Newbie

768 Views

2 replies

1 likes

  • 768 Views
  • 2 replies
  • 1 likes

I'm getting nowhere right now!!

Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and it sucks because its basically useless! I already t...

Visitor

Okay so the spotify team doesn't feel like helping me right now so can someone else pleeeaase tell me what to do!!? None of the features are showing up on my **bleep** phone, there's only like 3 and ...

user-removed

Not applicable

573 Views

4 replies

0 likes

  • 573 Views
  • 4 replies
  • 0 likes

download using cellular

I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium

Newbie

I have an andriod and i want to download local files from my computer but the download using cellular is greyed out. btw i also have premium

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Up next

Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?

Casual Listener

Hi, there is an up next button on the iPad app, but not on android. I'm listening to a song radio, I'd like to insert a random song but it will only add it to the queue. Any ideas?

Joe

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Solved!! Saving offline to android SD help.

So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, this is challenging because they have no internet a...

Casual Listener

So I have a very special situation I'm looking for help about. So my question and situation is that I have a family member who is in the navy and would love to have his Spotify with him on the boat, ...

Joe

Community Legend

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Spotify on Andorid Auto not working with Samsung Galaxy S8

Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?

Newbie

Does anyone know how to get Spotify working on Android Auto connected to a Samsung Galaxy S8?

Joe

Community Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Solved!! Clear saved songs

Is there a way to wipe all songs from library instead of doing it one at a time or album by album

Newbie

Is there a way to wipe all songs from library instead of doing it one at a time or album by album

xxjasminetxx

Casual Listener

1649 Views

1 replies

0 likes

  • 1649 Views
  • 1 replies
  • 0 likes

No funciona en mi android

Buenas noches a la comunidad!Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telefono, reinstalando la app, borrando datos y caché... s...

Newbie

Buenas noches a la comunidad! Tengo un samsung j7 2016, y hace unos dias, que me marca sin conexion a internet y luego se cierra, probé con lo de las actualizaciones de sistema, reiniciando el telef...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Playlist design

I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it.What can I do?

Casual Listener

I have a samsung galaxy s7 .I have the newest version of spotify.My friends also have the newest version of spotify.But they have the new playlist design in for example rap caviar.But I don't have it...

farberben3

Casual Listener

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Song Counter

There are artists that shows more songs on the counter than I actually have downloaded. Does it consume cell phone memory?

Newbie

There are artists that shows more songs on the counter than I actually have downloaded. Does it consume cell phone memory?

1121 Views

0 replies

0 likes

  • 1121 Views
  • 0 replies
  • 0 likes

static crankling while playing a song

Hi! Im having a static crankling while playing Colder Than Ice by Pond on my S7. I noticed that the same happened with 2 others songs in that album... I listened the same song in youtube and I dont get that annoying crackling.. Does anyone else have ...

Newbie

Hi! Im having a static crankling while playing Colder Than Ice by Pond on my S7. I noticed that the same happened with 2 others songs in that album... I listened the same song in youtube and I dont g...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Someone **bleep**ing help me!!

Okay lets try this again, look, i made a new account and whenever i sign in or get on the spotify app on my phone, all the features are gone! Only like three are showing, compared to the usual five that are there. I can't create a playlist because th...

Visitor

Okay lets try this again, look, i made a new account and whenever i sign in or get on the spotify app on my phone, all the features are gone! Only like three are showing, compared to the usual five t...

Joe

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Shuffle personalized playlist

Do I have to be a paid member to be able to shuffle my personal playlist? I already tried enabling the twisted arrows but it keeps repeating the same song.

Newbie

Do I have to be a paid member to be able to shuffle my personal playlist? I already tried enabling the twisted arrows but it keeps repeating the same song.

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

You are listening to Rakish's iphone???

I was out exercising listening to Spotify on my Note 5 when all of a sudden my music started to jump to different songs. Play then stop. So I look at my phone and the app is locked up, then a screen appears stating that I am listening to Rakish's iph...

Visitor

I was out exercising listening to Spotify on my Note 5 when all of a sudden my music started to jump to different songs. Play then stop. So I look at my phone and the app is locked up, then a screen ...

Joe

Community Legend

735 Views

4 replies

0 likes

  • 735 Views
  • 4 replies
  • 0 likes

Music download quality issue

Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without downloading all the songs. Now all of my phone stor...

Newbie

Hi, I recently changed my download quality without thinking. I restarted my device and Spotify app started to redownload all my songs in a higher quality, causing my storage space to fill up without ...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution eliminating sudden all songs

Hello, I am writing because I have problems with Spotify.I have an honor 8 and 2 months I completely blocks the application, close to task manager and when I opened the application, all saved music was canceled. You have a solution? thank you

Casual Listener

Hello, I am writing because I have problems with Spotify. I have an honor 8 and 2 months I completely blocks the application, close to task manager and when I opened the application, all saved music...

Andrix13

Newbie

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Spotify stops in the middle of a song.

Hello App,Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uninstall some other apps. Ialso tried to take out gapless...

Gig Goer

Hello App, Spotify was working fine before the most recent updates. I have a Samsung galaxy s6 phone. Now it stops in the middle of a song. I've tried to uninstall and reinstall. I've tried to uni...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Why is every song greyed out?

So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andriod I can't choose songs I want to listen to from a p...

Newbie

So this problem began right after my 1 week primium trial. When the trial ended, every playlist, song, and album got greyed out on my andriod, but no songs are greyed out on my computer. On my andrio...

Hubo

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution No guarda la música en la sd

Necesito ayudas por favor. Tengo configurado que utilice la sd para descargar las canciones, sin embargo todo lo descargado se va a la memoria de mi teléfono. Lo se porque veo los detalles en ajustes y se me disminuye la memoria disponible del teléfo...

Newbie

Necesito ayudas por favor. Tengo configurado que utilice la sd para descargar las canciones, sin embargo todo lo descargado se va a la memoria de mi teléfono. Lo se porque veo los detalles en ajustes...

Erika

Roadie

11652 Views

9 replies

0 likes

  • 11652 Views
  • 9 replies
  • 0 likes