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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111319 Views

26 replies

3 likes

  • 111319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223921 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223921 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581172 Views

79 replies

3 likes

  • 581172 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478445 Views

577 replies

40 likes

Account
Free
  • 478445 Views
  • 577 replies
  • 40 likes

How to make a playlist

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't have near the options I do on the bottom of my scr...

Casual Listener

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't...

mmccalla1

Casual Listener

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Why are my daily mix lists suddenly for premium only?

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. There is no longer an option to shuffle the list I can...

Newbie

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. The...

918 Views

0 replies

0 likes

  • 918 Views
  • 0 replies
  • 0 likes

Very spotty performance with Ford Sync

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is doing this. I've tried all the usual phone stuff (reb...

Casual Listener

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is do...

354 Views

0 replies

1 likes

  • 354 Views
  • 0 replies
  • 1 likes

Unable to remove a song from the playlist

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the song playing and then remove the song manually...

Visitor

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the s...

user-removed

Not applicable

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Nothing will play

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, logged in and out. And I'm not sure what else to do. ...

Newbie

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, lo...

u_alatalo

Regular

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Missing album covers when offline

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

Gig Goer

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

klauzer

Gig Goer

749 Views

3 replies

0 likes

  • 749 Views
  • 3 replies
  • 0 likes

SD Card issue... I think this one is the newest problem

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared.I tried many solutions and when I saw this one; I felt like it's done:https://community.spotify.com/t5/Android/Missing-the-SD-card-option-f...

Newbie

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared. I tried many solutions and when I saw this one; I felt like it's done: https://commun...

426 Views

0 replies

0 likes

  • 426 Views
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Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

29332 Views

6 replies

1 likes

  • 29332 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lied und Künstlernamen wird nicht mehr angezeigt

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer des Musikstückes. Würde gerne wieder alles sehen. ...

Newbie

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer...

Maria_B

Moderator

1648 Views

1 replies

0 likes

  • 1648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost

Hi allThis morning my 360 security asked if I wanted to clean the 'junk' files in Spotify.Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been deleted. Ive tried the recover my music app but as i didnt...

Casual Listener

Hi all This morning my 360 security asked if I wanted to clean the 'junk' files in Spotify. Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been del...

Melody

Spotify

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Download

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

Newbie

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Lack of on-demand play for mobile phone version

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC versions? What was the reasoning behind that decisio...

Newbie

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC v...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
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Downloaded playlist continues to disappear

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail. I have Spotify Premium. I download songs to my SD card which has 157+ GB of available storage....

Newbie

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail.   I have Spotify Premium.  I do...

fmtv

Music Fan

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

[Web player] Daily mix list hate track doesn't work

Hi,I noticed that this function doesn't work anymore Hate a track? Tap the icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all songs by that artist from your mixes. Simply nothing happens when i tap it ...

Casual Listener

Hi, I noticed that this function doesn't work anymore    Hate a track? Tap the  icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all ...

Tomaszon

Casual Listener

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

downloaded albums don't remain downloaded

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library.I tend to download all my albums so i can listen to them any time.According to the article below my downloaded albums should persist. But every now and then, album...

Casual Listener

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library. I tend to download all my albums so i can listen to them any time. According to the article below my downlo...

Joe

Community Legend

1558 Views

3 replies

0 likes

album
Cache
  • 1558 Views
  • 3 replies
  • 0 likes

How can I delete all saved songs at once using my android

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

Newbie

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

410 Views

0 replies

1 likes

  • 410 Views
  • 0 replies
  • 1 likes

Says I'm offline when I'm not

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green circle. Sometimes it says I'm offline when I'm clea...

Regular

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Local data from smartphone

Hey there,I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can add songs from local data of our smartphone. It's real...

Newbie

Hey there, I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can a...

Joe

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

I can't find a Spotify-created playlist - has it been deleted?

Hi all,I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so much. But, in the past few days, I noticed I can't find ...

Newbie

Hi all, I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so muc...

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes