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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Notification bar gone when paused

I have a note 5. Before, whenever I paused a song, the notification bar would stay so I could un pause the song. Two days ago, whenever I paused a song, the notification bar would disappear and would only reappear when I went into the app and unpause...

Newbie

I have a note 5. Before, whenever I paused a song, the notification bar would stay so I could un pause the song. Two days ago, whenever I paused a song, the notification bar would disappear and would...

855 Views

0 replies

4 likes

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[Android Auto] App crashes when selecting Albums in Library

Hi, My Spotify/Android Auto integration works fine until i select Albums in my Library. It will then give me an error message stating that Spotify has stopped working and then crashes me back to the main Android Auto home screen. Any ideas?

Visitor

Hi,   My Spotify/Android Auto integration works fine until i select Albums in my Library. It will then give me an error message stating that Spotify has stopped working and then crashes me bac...

hgiacumbo

Casual Listener

961 Views

3 replies

1 likes

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Rework the Mobile App to Function Like It Used to

Now, I'm not the kind of person who usually writes complaints to a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a disgrace to this company and everything it stands for. T...

Newbie

Now, I'm not the kind of person who usually writes complaints to  a company because I am pretty understanding and reasonable when it comes to corporate decisions, but the Spotify Mobile App is a...

472 Views

0 replies

0 likes

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Thank you!

thank you thank you your solution for my continuous play Problem was great thanks again

Casual Listener

thank you thank you your solution for my continuous play Problem was great thanks again

Jacob

Community Legend

486 Views

1 replies

0 likes

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Superuser Contribution No puedo cancelar

Tengo una cuenta de sopotife cancelada y de todos modos me cobran!!!! Necesito cancelar sin leer milpag de instrucciones y tengo un ifhone 7 no sé si está conectado a iTunes por favor ayuda

Newbie

Tengo una cuenta de sopotife cancelada y de todos modos me cobran!!!! Necesito cancelar sin leer milpag de instrucciones y tengo un ifhone 7 no sé si está conectado a iTunes por favor ayuda

Maria_B

Moderator

343 Views

1 replies

0 likes

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Missing album cover

I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. I've tried deleting the album and re-downloading, u...

Casual Listener

I have an album downloaded (Rise Against - Appeal to Reason) and the album art doesn't show up. It also doesn't show up when I'm in the album on the artist's page, but it does on the list of albums. ...

bmjmb

Casual Listener

486 Views

1 replies

0 likes

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Spotify STILL stops after applying ALL the suggesitons

I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc.... it STILL stops about every 1 - 4 minutes randomly.Any other solutions to try? It's getting frustrating.

Regular

I've done all of the suggestions... even the new one for Nouget... Turned off battery optimization for Spotify, etc....  it STILL stops about every 1 - 4 minutes randomly. Any other solutions...

NanaFabuel

Newbie

345 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify starts playing randomly on my Android device

Every now and then while listening to Spotify on my laptop, the Spotify app on my phone will launch and whatever song I was listening to will resume playing on there. My phone is locked when this happens. This is extremely annoying. This started happ...

Gig Goer

Every now and then while listening to Spotify on my laptop, the Spotify app on my phone will launch and whatever song I was listening to will resume playing on there.  My phone is locked when th...

fowot_-9hjysc

Newbie

56509 Views

145 replies

28 likes

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Playback... Settings. Offline mode unavailable!

When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for this to download music to listen to when service i...

Casual Listener

When I try to download a playlist, my spotify prompts me to go to settings to allow download using cellular data. When I try to switch offline mode on it DOES NOT LET ME. Sooo frusatrating. I pay for...

1083 Views

0 replies

1 likes

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Superuser Contribution SPOTIFY CONSOME MUITOS DADOS

Há algum tempo venho utilizando o spotify, e ele está consumindo quase 1Gb por 2horas de música reproduzida, é a mesma playlist na qual eu escuta por 4/5horas e consumia 20mb.

Newbie

Há algum tempo venho utilizando o spotify, e ele está consumindo quase 1Gb por 2horas de música reproduzida, é a mesma playlist na qual eu escuta por 4/5horas e consumia 20mb.

aleeraser

Casual Listener

1298 Views

2 replies

0 likes

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Cannot remove song from Android playlist that was taken off Spotify

Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists.Secondly, if I download something it should not suddenly become unavailable. The whole ...

Roadie

Firstly, I NEVER hide unplayable tracks. You keep trying to change my settings to do that but I don't want that setting. I want to see what I have on my playlists. Secondly, if I download something ...

408 Views

0 replies

0 likes

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Spotify stopped working on my Android Phone

Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone.Until, yesterday, it was on the loading screen for the WHOLE DAY and I never got to play any music....

Newbie

Recently (after the app was updated to display similar songs at the bottom of playlists) Spotify has been taking longer and longer to load on my phone. Until, yesterday, it was on the loading screen...

331 Views

0 replies

0 likes

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Superuser Contribution Move offline playlist to SD-card doesnt work

Hello, when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card...My problem is that my local storage 16GB is full and spotify takes most of the space. I already...

Casual Listener

Hello,   when im looking into my local storage of my mobile it says spotify takes 6GB. When i look into Spotify it says the 6GB are located on the SD-card... My problem is that my local stora...

Ver

Spotify Legend

726 Views

3 replies

1 likes

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Solved!! Song not avaliable

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Regular

So I added Health's - Stonefist remix to my songs and was able to listen to it on my desktop. But it doesn't work on my android phone. What's the reason and how to fix it?

Jacob

Community Legend

845 Views

7 replies

0 likes

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Spotify used wrong facebook username

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...

Newbie

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in ...

zzyss

Regular

1102 Views

3 replies

3 likes

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Solved!! How to permanently turn off last.fm

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in the settings, it always comes back on whenever Inte...

Casual Listener

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in ...

commander_chaos

Casual Listener

5840 Views

2 replies

0 likes

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Unable to download more than 10-12 extreme quality

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard storage on my S7 and my 32Gb external card, even thoug...

Casual Listener

Hi, All. For some reason, Spotify Premium stopped downloading songs. I've removed all the cache and data and reinstalled. I've toggled between offline and online. I've switched between my onboard sto...

koryva

Casual Listener

655 Views

1 replies

0 likes

downloading
extreme
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Samsung S7 Edge Nougat Background Play

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

Casual Listener

After the update to android Nougat on my Samsung S7 Edge Spotify no longer plays audio in the background. It stops the second the app closed.

598 Views

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Saving offline music to sd card

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The problem, however, is that there is no storage setting in my app at ...

Casual Listener

I'd like to save my music to my sd card rather than the phone's (Wileyfox Spark X) internal storage. The guide Spotify provides says to go to your library -> settings -> storage. The pr...

547 Views

0 replies

0 likes

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Not being able to save to Sd card

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

Casual Listener

I can 't download my songs on to my Sd card. I already don t have enough space on my phone. How can I do it? I really need some help.

KatesHere

Community Legend

506 Views

3 replies

0 likes

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