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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
  • 375647 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Spotify Running -Can't figure this out

Hi all I'm pretty new to Spotify . Trying the service in free mode for now to see if it's better than Deezer , which is the service I'm currently using . As much as I understand the running feature is using the phone accumulator but it seems the temp...

Visitor

Hi all    I'm pretty new to Spotify . Trying the service in free mode for now to see if it's better than Deezer , which is the service I'm currently using .  As much as I understand...

user-removed

Not applicable

1393 Views

13 replies

0 likes

  • 1393 Views
  • 13 replies
  • 0 likes

Songs just stop downloading

IDk why but when i choose to download a lot of songs the download just stops and it says "0 of 306" downloaded and it does not move on. Can ynone help me ?have SAmsung S8 and plenty of Storage, Wifi is working fine

Newbie

IDk why but when i choose to download a lot of songs the download just stops and it says "0 of 306" downloaded and it does not move on. Can ynone help me ? have SAmsung S8 and plenty of Storage, Wif...

cluz

Gig Goer

2097 Views

1 replies

0 likes

  • 2097 Views
  • 1 replies
  • 0 likes

[Android][Other] Spotify problem.

My spotify constantly pauses while I'm trying to listen to music. Sometimes it pauses a song 4-5 times. Is there a solution?

Newbie

My spotify constantly pauses while I'm trying to listen to music. Sometimes it pauses a song 4-5 times. Is there a solution?

Joe

Community Legend

674 Views

4 replies

0 likes

Android
Other
  • 674 Views
  • 4 replies
  • 0 likes

Playlist goes back to the top

Hi, Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the playlist goes back to the top. This can be super annoying because if ...

Newbie

Hi,   Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the play...

GraemeKerr

Gig Goer

10564 Views

15 replies

4 likes

  • 10564 Views
  • 15 replies
  • 4 likes

Solved!! Unwanted reverb on songs played on my Android device

Hi, I am currently getting unwanted reverb on my Android device. I just noticed it today when I updated the app to the latest version. There is no option to turn it off. It is on nearly every track in my daily mix, and was most notable on Gantz Graf ...

Casual Listener

Hi, I am currently getting unwanted reverb on my Android device. I just noticed it today when I updated the app to the latest version. There is no option to turn it off. It is on nearly every track i...

Steampunksum

Roadie

3701 Views

4 replies

2 likes

  • 3701 Views
  • 4 replies
  • 2 likes

Why does Spotify stops playing once advertisement starts?

So, I'm using the Spotify application on an Android device. I'm listening to songs, but once an advertisement starts, nothing happens. The advertisement doesn't even play. I have to close the application, start it up again. Once one or two songs play...

Regular

So, I'm using the Spotify application on an Android device. I'm listening to songs, but once an advertisement starts, nothing happens. The advertisement doesn't even play. I have to close the applica...

Steampunksum

Roadie

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Ad freezing my account

Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely frustrating and I do not know how to fix it.

Newbie

Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely...

Steampunksum

Roadie

730 Views

6 replies

0 likes

  • 730 Views
  • 6 replies
  • 0 likes

Ad Freezing - Behaves strangely with Bluetooth

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall and reinstall.A. Happens no matter what, with or wi...

Casual Listener

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall ...

StevieNix

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

SPOTİFY KAFAYI YEDİ BANADA YEDİRTTİ!!!!

Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify oturumum sürekli kendiliğinden çıkış yapıyor uygula...

Casual Listener

Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify ...

batuhantas01

Casual Listener

2948 Views

3 replies

0 likes

spotify oturum kapatıyor
  • 2948 Views
  • 3 replies
  • 0 likes

Superuser Contribution Control of spotify in the notification bar

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know how fix it, if anyone can help me, that's will be ...

Casual Listener

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know...

Raulsparza24

Casual Listener

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Ads don't play

Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.

Newbie

Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.

Joe

Community Legend

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Google cast not found on Android?

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's not. It can find my Desktop and my Smart TV but not my older TV wit...

Regular

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device.    I'm pretty sure it's connected before, I strongly remember doing so but now it's n...

632 Views

0 replies

0 likes

Account
Other
Premium
  • 632 Views
  • 0 replies
  • 0 likes

I can't move my tracks to an sd card.

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

Casual Listener

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

MattSuda

Spotify Star

17345 Views

1 replies

0 likes

sd card
  • 17345 Views
  • 1 replies
  • 0 likes

Not able to play advertisements

HeySince I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app and have to reinstall it.

Newbie

Hey Since I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app an...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Dont want premium

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Regular

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Rick24

Regular

1110 Views

10 replies

0 likes

  • 1110 Views
  • 10 replies
  • 0 likes

Solved!! Android Spotify Performance Issue: Behind the Lyrics

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8. UI was slow, and songs would randomly stop playing for up to a few minutes and then restart. Media controls wouldn't work and sometimes the entire app would simply free...

Casual Listener

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8.  UI was slow, and songs would randomly stop playing for up to a few minutes and then restart.  Media contro...

Fernandez4

Casual Listener

1280 Views

1 replies

1 likes

  • 1280 Views
  • 1 replies
  • 1 likes

Very slow loading at times.

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here?I have a brand new moto z so don't blame the phone!

Newbie

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here? I have a brand new moto z so don't blame the phone!

Steampunksum

Roadie

2580 Views

3 replies

3 likes

Android
  • 2580 Views
  • 3 replies
  • 3 likes

Spotify app is opening very slow on Android

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load my songs, radio, popular and so on. It's just unacceptab...

Newbie

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load ...

Steampunksum

Roadie

1732 Views

3 replies

0 likes

  • 1732 Views
  • 3 replies
  • 0 likes

suiciding process...

Hi all and sorry for the misleading title, im not in suiciding process im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or the music is stopped/paused for some time. (15-20min). As a result,...

Casual Listener

Hi all and sorry for the misleading title, im not in suiciding process 🙂   im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or&nbsp...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Spotify Locked Screen Player (Android 7.0)

Hello everyone:)My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but if not, what is the matter?

Casual Listener

Hello everyone:) My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but...

Rock-digger

Newbie

1078 Views

3 replies

3 likes

  • 1078 Views
  • 3 replies
  • 3 likes