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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Everything is wrong

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of.When ever I first open the app it takes at least 5 min ...

Newbie

Okay so I have many things going wrong with my app. I have done all the troubleshooting in the world, have even gotten a new phone and I'm still having the same problems, which I'm very tired of. ...

506 Views

0 replies

0 likes

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Spotify won't connect to Chromecast Audio today?

Hi!I have Spotify Premium, the last few weeks I have experienced that I lost theconnection between my Spotify app (both ios and Android).I've been able to reconnect, but today no connection at all?!I can stream and cast from other apps except Spotify...

Casual Listener

Hi! I have Spotify Premium, the last few weeks I have experienced that I lost the connection between my Spotify app (both ios and Android). I've been able to reconnect, but today no connection at ...

StaffanSandblom

Casual Listener

2643 Views

13 replies

3 likes

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  • 13 replies
  • 3 likes

Google cast in Android app stopped working

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago: Running on LG-G5 the latest version of Spotify premium; Spotify app sees my chromecast audio and video devices but cannot connec...

Casual Listener

Same issue as other posters but for me it didnt fix itself 'after a few days'. All worked perfectly untill some days ago:   Running on LG-G5 the latest version of Spotify premium; Sp...

AeroEchelon

Newbie

2065 Views

7 replies

3 likes

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  • 7 replies
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Spotify Hi-Fi?

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I much prefer Spotify. I attempted to upgrade, but I got...

Music Fan

I received a message today on my Android app about Spotify Hi-Fi for an extra $10. I was so excited! I've been using Tidal for over a year and love the sound quality. But as an overall service, I muc...

CMG131

Casual Listener

5877 Views

2 replies

0 likes

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No Podcast Feature

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

Casual Listener

I saw there is spotify podcast feature advertised but I can't seem to find it. It look like it's missing compleat ly from my app.

392 Views

0 replies

0 likes

podcast
Shows
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Spotify extremely slow via wifi

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow.4g is ok.

Casual Listener

My Spotify using wi-fi connection is extremely slow although I have fastest line available in Germany. Frontend is almost not loading and downloads are extremely slow. 4g is ok.

Hubo

Community Legend

3353 Views

5 replies

2 likes

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Solved!! sd card on my Samsung 6

I have bought a plug in SD card to add storage to my S6 so I can keep a good number of downloaded music from spotify without using up phone storage.I select "store to sd card" and all seems to be fine initially but then when I close and open spotify ...

Casual Listener

I have bought a plug in SD card to add storage to my S6 so I can keep a good number of downloaded music from spotify without using up phone storage. I select "store to sd card" and all seems to be f...

Stevemb41

Casual Listener

1305 Views

2 replies

0 likes

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Superuser Contribution Same track keeps playing

This same track thst is attached keeps playing. I'll be listening to random playist when all of a sudden in the middle this track comes on. When it's over I can't click forward to the next song and the music just stops. This song isn't even on the va...

Casual Listener

This same track thst is attached keeps playing. I'll be listening to random playist when all of a sudden in the middle this track comes on. When it's over I can't click forward to the next song and t...

Jay456

Casual Listener

3059 Views

3 replies

0 likes

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Problems with wifi/ mobile data

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically lock my phone but despite my data or Wi-Fi still being...

Newbie

When I have full four bars of Wi-Fi, or 4G mobile data all other Internet apps work absolutely fine on my Samsung S6. However with my Spotify Free acount I'll press shuffle play and automatically loc...

433 Views

0 replies

0 likes

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Sarki kullanilamiyor

Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim

Regular

Android telefonumda premium üyeyim dün sorunsuz çalışıyordu bugün bazı şarkılar çalınamayan şarkı diye görünüyor ne yapabilirim

1082 Views

0 replies

0 likes

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Can I upload my songs to samsung iconx?

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

Newbie

I want to upload my songs from spotify to my samsung iconx earbuds. Does anyone know how?

nenadtulsa

Newbie

2353 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Emui 5.0

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Newbie

I had just updated my huawei mate 8 system to emui 5. The spotify controls is dissapear from the lock screen and also the smart cover screen. Anyone had the same issue that I have?

Matt75013

Newbie

1065 Views

2 replies

2 likes

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Downloaded songs

Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too big! If I delete that one, what will happen? thanks...

Newbie

Hi, I'm using Spotify from about a month. I noticed that it occupies about 500 MB but I've not a premium account!! I can't download songs but there is a folder called "downloaded songs" which is too ...

itu_

Community Legend

306 Views

1 replies

0 likes

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Tablet keeps stealing playback from other devices

I have a situation where I have an android tablet that is used stationary as source of music for specific room. In this room there is Bluetooth speaker, which goes into standby when not in use.Now, when I listen music from my computer, every so often...

Gig Goer

I have a situation where I have an android tablet that is used stationary as source of music for specific room. In this room there is Bluetooth speaker, which goes into standby when not in use. No...

depesz

Gig Goer

767 Views

2 replies

0 likes

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Downloaded playlist not adding new songs

I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this playlist but my phone will not downloaded the new son...

Casual Listener

I have downloaded one playlist of 128 songs on my Samsung Galaxy J7 which I have a 64gb SD card installed on. It downloaded fine, then I went back to my computer and added a few more songs to this pl...

291 Views

0 replies

0 likes

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Maximum Frustration with Spotify App

Hi, I don't want to use FaceBook any more and have deleted it from my phone. So to log in to Spotify and use the app on my phone I believe I need:To Set a Device in Spotify Admin(Which does not result in an email sent through)Therefore I log into Fac...

Casual Listener

Hi,   I don't want to use FaceBook any more and have deleted it from my phone. So to log in to Spotify and use the app on my phone I believe I need: To Set a Device in Spotify Admin (Which ...

291 Views

0 replies

0 likes

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Superuser Contribution Can't download songs

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

Casual Listener

Hey there, i'm a premium user and why i cannot download songs? I already press the toggle for "download using cellular" on and it still doesn't work?

alifshafix

Casual Listener

508 Views

2 replies

0 likes

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Backing up a Samsung Galaxy Edge

I have to replace both screens and I am told I will lose all data. Will my back up to an on board storage card save all my library of Spotify music?

Newbie

I have to replace both screens and I am told I will lose all data. Will my back up to an on board storage card save all my library of Spotify music?

230 Views

0 replies

0 likes

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Superuser Contribution Can't change settings in app

Hello guys, please help i buy new phone, i have installed Spotify app, but in setting is almost every option grey and i can't change anything. It seem blocked somehow, but i dont know where to look. On previous phone was everything OK.

Newbie

Hello guys, please help i buy new phone, i have installed Spotify app, but in setting is almost every option grey and i can't change anything. It seem blocked somehow, but i dont know where to look. ...

Joe

Community Legend

10915 Views

3 replies

2 likes

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  • 3 replies
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SD card

Spotify dont let me put it on my 52 GB SD cards....when i go to the option the button i cant click on it....

Visitor

Spotify dont let me put it on my 52 GB SD cards....when i go to the option the button i cant click on it....

MattSuda

Spotify Star

344 Views

1 replies

0 likes

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