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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111308 Views

26 replies

3 likes

  • 111308 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223900 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223900 Views
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  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581157 Views

79 replies

3 likes

  • 581157 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478438 Views

577 replies

40 likes

Account
Free
  • 478438 Views
  • 577 replies
  • 40 likes

Songs have vanished

Hello all, Can anyone help me out with a problem that has surfaced over the past week. All of my songs in my liabrary have vanished i.e. Your Music > Your Songs. All of my downloaded playlists are still there and I can play those, but everything that...

Newbie

Hello all,   Can anyone help me out with a problem that has surfaced over the past week.   All of my songs in my liabrary have vanished i.e. Your Music > Your Songs.    A...

supermonkey488

Newbie

523 Views

2 replies

0 likes

  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops working on certain songs

Hi thereHaving a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has happened on other songs but can't track them down. The...

Newbie

Hi there Having a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has h...

Maria_B

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Sync Specific Local Files From Desktop

Hello, I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it Here" which was recently taken off of spotify. Because of that...

Newbie

Hello,   I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it He...

Maria_B

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop randomly.

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and reinstalled it, deleted cache, restarted the phone several ti...

Newbie

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and ...

Maria_B

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Awesome, redownloading everything again

One hour before I go on holiday for a few weeks. Just great.It definitely coincided with reaching the song limit. I removed some albums I hardly listen to, so that I am under the limit and after restarting my phone, it started to redownload all songs...

Visitor

One hour before I go on holiday for a few weeks. Just great. It definitely coincided with reaching the song limit. I removed some albums I hardly listen to, so that I am under the limit and after ...

Maria_B

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Names of local songs display as "loading..."

A number of my local songs show up as "loading..." when I download them to my phone, and the album shows up as unknown album, rather than what is in their meta tag. I tried uninstalling and reinstalling the app a few times, and there was no change. T...

Newbie

A number of my local songs show up as "loading..." when I download them to my phone, and the album shows up as unknown album, rather than what is in their meta tag. I tried uninstalling and reinstall...

Maria_B

Moderator

564 Views

1 replies

0 likes

  • 564 Views
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Superuser Contribution High high usage

I have wifi connected but spotify is still using a ton of my data... Can i fix that???

Newbie

I have wifi connected but spotify is still using a ton of my data... Can i fix that???

Maria_B

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duda con descargas

Tengo un teléfono Android y un iPod, en ambos tengo instalado spotify pero sólo quiero descargar las canciones al iPod... es posible eso ? O automáticamente se actualizan a ambos.

Newbie

Tengo un teléfono Android y un iPod, en ambos tengo instalado spotify pero sólo quiero descargar las canciones al iPod... es posible eso ? O automáticamente se actualizan a ambos.

Maria_B

Moderator

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Discover Weekly question

I was wondering if Spotify's Discover Weekly playlist can see what you play with other apps, or if it just takes into account t what you listen to on the Spotify service only. I use Tidal primarily for listening, but I still use Spotify a little. Jus...

Music Fan

I was wondering if Spotify's Discover Weekly playlist can see what you play with other apps, or if it just takes into account t what you listen to on the Spotify service only. I use Tidal primarily f...

bdygert

Music Fan

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Local files don't show up on phone anymore

I used to have local files from my laptop and it would play on my phone but I noticed recently that the songs are greyed out but all the songs that spotify has are still there. I've tried following the steps like making sure that my laptop and phone ...

Newbie

I used to have local files from my laptop and it would play on my phone but I noticed recently that the songs are greyed out but all the songs that spotify has are still there. I've tried follow...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Playlist tab is gone?

I recently remade my spotify account after deciding it would be less hassle than removing Facebook from it. I had copied over my playlists through the desktop version and was pretty happy with how well everything was going. However, upon opening up t...

Newbie

I recently remade my spotify account after deciding it would be less hassle than removing Facebook from it. I had copied over my playlists through the desktop version and was pretty happy with how we...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Downloaded music not showing up offline

Opened spotify today to play some music I had downloaded and now none of the albums I have previously downloaded are coming up offline it says I need to go online and when I do the downloaded song symbol is still next to each song on every album. Ple...

Newbie

Opened spotify today to play some music I had downloaded and now none of the albums I have previously downloaded are coming up offline it says I need to go online and when I do the downloaded song sy...

Basketballgaz

Newbie

1098 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

[Android] Spotify doesn't detect my microSD card

Today I bought a new microSD card (SanDisk Ultra 32GB). When I put it into my phone Spotify doesn't detect it. It works correctly, because I can save files on it. I've tried to restart my phone, put back the old one and reinstall the app. What can I ...

Newbie

Today I bought a new microSD card (SanDisk Ultra 32GB). When I put it into my phone Spotify doesn't detect it. It works correctly, because I can save files on it. I've tried to restart my phone, put ...

433 Views

0 replies

0 likes

  • 433 Views
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Autoplay persists despite being disabled

I have disabled the Autoplay (keep on listening to similar trackes when your music ends) feature as I find this incrediably annoying (especially given Spotify's inability to properly identify "similar" tracks). However, dispite disabling this Autopla...

Casual Listener

I have disabled the Autoplay (keep on listening to similar trackes when your music ends) feature as I find this incrediably annoying (especially given Spotify's inability to properly identify "simila...

403 Views

0 replies

0 likes

  • 403 Views
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  • 0 likes

No puedo reproducir las canciones descargadas

Hola comunidad, tengo cuenta premium y no puedo reproducir las canciones que descargué, aparece la flecha en color verde indicando que fueron descargadas, activo la opción de modo offline y no puedo reproducir ninguna de las canciones.

Visitor

Hola comunidad, tengo cuenta premium y no puedo reproducir las canciones que descargué, aparece la flecha en color verde indicando que fueron descargadas, activo la opción de modo offline y no puedo ...

636 Views

0 replies

1 likes

  • 636 Views
  • 0 replies
  • 1 likes

Spotify doesn't work properly on my Galaxy S7 Edge

I pay a subscription to stream music, but this happens all too often! When I use it on my phone, it will be working fine but then suddenly the music will stop and not come back on. Today has been especially bad, I've not been able to use it since abo...

Casual Listener

I pay a subscription to stream music, but this happens all too often! When I use it on my phone, it will be working fine but then suddenly the music will stop and not come back on. Today has been esp...

483 Views

0 replies

1 likes

  • 483 Views
  • 0 replies
  • 1 likes

Songs removed from 'saved songs'

I've recently noticed that songs are disappearing from my saved songs without my having removed them. When I go to add them back in they indicate that they're still saved, so I have to remove them and resave them. Is there a way to stop Spotify remov...

Newbie

I've recently noticed that songs are disappearing from my saved songs without my having removed them. When I go to add them back in they indicate that they're still saved, so I have to remove them an...

baseuk

Newbie

825 Views

1 replies

1 likes

  • 825 Views
  • 1 replies
  • 1 likes

Wrong play order

When i start track 1050 in my playlist and it ends spotify is not playing 1051 or 1052. Its starting from track 1 everytime.But wgen i play track 500 in the list it plays normally the next one 501.

Newbie

When i start track 1050 in my playlist and it ends spotify is not playing 1051 or 1052. Its starting from track 1 everytime. But wgen i play track 500 in the list it plays normally the next one 501.

346 Views

0 replies

0 likes

  • 346 Views
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Albums and Playlists play songs in the wrong order.

I have a Pioneer car stereo with Spotify app, and when connected by bluetooth it plays all albums and playlist songs in the wrong order.I have tried all sorts off settings, and other anroid phones as well, but it is all the same.It plays the songs in...

Newbie

I have a Pioneer car stereo with Spotify app, and when connected by bluetooth it plays all albums and playlist songs in the wrong order. I have tried all sorts off settings, and other anroid phones ...

Joe

Community Legend

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
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Denon/Heos. I connected to a friends Wifi and Heos via Spotify and now I cannot erase it.

Has anyone tried to connect, via Wifi at a friends place or someone else, and then you cannot get rid of the "new loudspeakers" in Spotify? This means that even at home I am in danger of starting someone elses speakers, even if I dont want to, and I ...

Newbie

Has anyone tried to connect, via Wifi at a friends place or someone else, and then you cannot get rid of the "new loudspeakers" in Spotify? This means that even at home I am in danger of starting som...

Joe

Community Legend

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes