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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400341 Views

549 replies

35 likes

Account
Free
  • 400341 Views
  • 549 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8599 Views

0 replies

7 likes

  • 8599 Views
  • 0 replies
  • 7 likes

Google cast not found on Android?

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's not. It can find my Desktop and my Smart TV but not my older TV wit...

Regular

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device.    I'm pretty sure it's connected before, I strongly remember doing so but now it's n...

655 Views

0 replies

0 likes

Account
Other
Premium
  • 655 Views
  • 0 replies
  • 0 likes

I can't move my tracks to an sd card.

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

Casual Listener

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

MattSuda

Spotify Star

17399 Views

1 replies

0 likes

sd card
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  • 1 replies
  • 0 likes

Not able to play advertisements

HeySince I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app and have to reinstall it.

Newbie

Hey Since I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app an...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Dont want premium

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Regular

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Rick24

Regular

1212 Views

10 replies

0 likes

  • 1212 Views
  • 10 replies
  • 0 likes

Solved!! Android Spotify Performance Issue: Behind the Lyrics

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8. UI was slow, and songs would randomly stop playing for up to a few minutes and then restart. Media controls wouldn't work and sometimes the entire app would simply free...

Casual Listener

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8.  UI was slow, and songs would randomly stop playing for up to a few minutes and then restart.  Media contro...

Fernandez4

Casual Listener

1322 Views

1 replies

1 likes

  • 1322 Views
  • 1 replies
  • 1 likes

Very slow loading at times.

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here?I have a brand new moto z so don't blame the phone!

Newbie

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here? I have a brand new moto z so don't blame the phone!

Steampunksum

Roadie

2628 Views

3 replies

3 likes

Android
  • 2628 Views
  • 3 replies
  • 3 likes

Spotify app is opening very slow on Android

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load my songs, radio, popular and so on. It's just unacceptab...

Newbie

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load ...

Steampunksum

Roadie

1773 Views

3 replies

0 likes

  • 1773 Views
  • 3 replies
  • 0 likes

suiciding process...

Hi all and sorry for the misleading title, im not in suiciding process im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or the music is stopped/paused for some time. (15-20min). As a result,...

Casual Listener

Hi all and sorry for the misleading title, im not in suiciding process 🙂   im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or&nbsp...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Spotify Locked Screen Player (Android 7.0)

Hello everyone:)My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but if not, what is the matter?

Casual Listener

Hello everyone:) My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but...

Rock-digger

Newbie

1143 Views

3 replies

3 likes

  • 1143 Views
  • 3 replies
  • 3 likes

Bug in network selection !

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

Newbie

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

313 Views

0 replies

1 likes

  • 313 Views
  • 0 replies
  • 1 likes

Solved!! Unlisted Hotkeys!

The official support article for the US Spotify hotkeys is out of date, so heres what's missing: Shift+(Left,Right) Skip five seconds back/fwdCtrl+r Toggle Repeat mode (Once, infinitely, off)Ctrl+s Toggle Shuffle on/offCtrl+Shift+a Deselect (Tested o...

Regular

The official support article for the US Spotify hotkeys is out of date, so heres what's missing:   Shift+(Left,Right)      Skip five seconds back/fwd Ctrl+r &nbs...

Joe

Community Legend

1021 Views

6 replies

2 likes

  • 1021 Views
  • 6 replies
  • 2 likes

How many offline tracks ?

Hi. I'd like to know how many offline tracks I get ?

Casual Listener

Hi. I'd like to know how many offline tracks I get ?

Joe

Community Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Music playlist

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

Newbie

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Help

Freezes or just stops working when I get this adverisment, help!?

Newbie

Freezes or just stops working when I get this adverisment, help!?

Meepingcow

Newbie

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

armv6 based device

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Casual Listener

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Joe

Community Legend

1396 Views

3 replies

0 likes

  • 1396 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Added Recently" sorting function does not work correctly between Desktop and Android

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recently added" on the the mobile it just ends up somewher...

Newbie

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recentl...

kardi13

Newbie

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Problemas de Descarga/Download problems

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya no tengo la música descargada, pero mi SD tiene men...

Newbie

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya ...

teucuemperigo

Newbie

479 Views

1 replies

1 likes

  • 479 Views
  • 1 replies
  • 1 likes

Very slow loading of playlists

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are sync'd to the device anyway so why does Spotify sit...

Music Fan

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are ...

Pat_Zambri

Newbie

1916 Views

4 replies

4 likes

  • 1916 Views
  • 4 replies
  • 4 likes

Ad wont play

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad should be and no matter how many times I press play...

Newbie

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad ...

452 Views

0 replies

2 likes

  • 452 Views
  • 0 replies
  • 2 likes

Kendi kendine kapanıyor

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat kapatıyo ve üst üste yapıyor.

Newbie

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat ka...

mercanyuksek

Casual Listener

90393 Views

10 replies

48 likes

  • 90393 Views
  • 10 replies
  • 48 likes