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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239520 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239520 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600382 Views

79 replies

3 likes

  • 600382 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Ido not see the option of premium

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it is ... help me please !!!!

Newbie

I do not see the option of premium, before there was an option that you gave to a menu and you would have to the right side and below you would see the premium option but now I do not know where it i...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Missing albums

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing pumpkins collection, but not the zwan album. Forgiv...

Casual Listener

I know I'm far from the first person to post this, but as a subscription service, a paid subscription service, shouldn't I at least be able to find all my music with you? I found the entire smashing ...

Scottthe2nd

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

saved songs

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it doesnt show up in songs. I had 200+ songs saved and ...

Casual Listener

I opened spotify today and found all the songs I saved were not in the saved songs section in my library. When I search up a song I saved before the check mark that I saved it is still there but it d...

notlogic301

Casual Listener

841 Views

4 replies

0 likes

  • 841 Views
  • 4 replies
  • 0 likes

Solved!! Can't login. Says I'm in another country. Enjoying my trip?

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a different country. Errr...no. I'm still in the UK...nor ...

Regular

So my brother rings me and says he can't login to Spotify on PC, laptop, mobile etc. I say strange...I'll try mine...and lo and behold I'm having the same problem. It says I'm logging in from a diffe...

Ludibundus

Regular

2262 Views

6 replies

0 likes

  • 2262 Views
  • 6 replies
  • 0 likes

Upchurch Son of the South/ Summer Love

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Newbie

Does anyone know when Upchurchs new albums son of the south and summer love will be on the android app?

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Android app taking up 1.7GB with no downloads

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently takes up almost 1.7GB of internal storage just sitting ...

Newbie

I've been having a lot of trouble with my android app in the last couple of days, so I uninstalled Spotify, restarted my phone, reinstalled, and restarted again with no change. The app currently take...

Joe

Community Legend

1284 Views

1 replies

0 likes

  • 1284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show all songs from playlist folder

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option? Anyway, if i download a playlist the songs don't appears in the 'downloaded' section...

Casual Listener

A few versions ago i was able to enter into a folder of playlist and click and option in the top of the app called 'Show all songs'. Why has dissapeared that option?   Anyway, if i download a ...

Mara_F

Roadie

1777 Views

1 replies

1 likes

  • 1777 Views
  • 1 replies
  • 1 likes

Superuser Contribution Save Albums

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed. I deleted the app logged out logged in restarted ...

Newbie

I recently felted all the cache off my phone and the spotify app, because I had no more room to save songs, but now when I go to save an album it still tells me I have reach my limit of songs allowed...

Mara_F

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

No internet connection available

After update Spotify says "no internet connection available" when i'm trying to connect by cellular. It only works with VPN to original country. I'm in Indonesia now. I also can't go to spotify website without vpn. Before update everything was workin...

Casual Listener

After update Spotify says "no internet connection available" when i'm trying to connect by cellular. It only works with VPN to original country. I'm in Indonesia now. I also can't go to spotify websi...

Joe

Community Legend

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recently added songs to 'My Music' are not being played in Shuffle mode

Hi there, every now and then I add some new songs to 'My Music'. Since I do not want to create thousands of playlists, I sometimes open the 'Songs' list, that contains all the added songs, and shuffle them. However, it seems that songs that have been...

Newbie

Hi there,    every now and then I add some new songs to 'My Music'. Since I do not want to create thousands of playlists, I sometimes open the 'Songs' list, that contains all the added so...

Mara_F

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

How to view android phone text messages on computer?

How to view android phone text messages on computer?

Regular

How to view android phone text messages on computer?

Joe

Community Legend

1065 Views

6 replies

0 likes

  • 1065 Views
  • 6 replies
  • 0 likes

Saved musics are missing after turning off the download

Yes, you read it right. This is one of my issues with Spotify. All my offline songs are working fine until i accidentally turned off the Download button. Now i have to re-download them all (again). This is not the first time all my downloaded music d...

Newbie

Yes, you read it right. This is one of my issues with Spotify. All my offline songs are working fine until i accidentally turned off the Download button. Now i have to re-download them all (again). T...

Joe

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song plays for 1 second then stops

Whenever I play a song, it plays for a second then the music goes away. I've already tried restarting my phone, ununstalling the app, and clearing the cache but the problem is still occuring.

Newbie

Whenever I play a song, it plays for a second then the music goes away. I've already tried restarting my phone, ununstalling the app, and clearing the cache but the problem is still occuring.

Mara_F

Roadie

1243 Views

1 replies

0 likes

  • 1243 Views
  • 1 replies
  • 0 likes

Solved!! Any progress on the Spotify Offline Mode for Samsung Gear?

Has any progress been made towards supporting the offline mode for Samsung Gear S3 as mentioned in this article http://www.androidauthority.com/samsung-new-app-partnerships-gear-s3-758250/ slated for April? I haven't heard or seen anything about it a...

Casual Listener

Has any progress been made towards supporting the offline mode for Samsung Gear S3 as mentioned in this article http://www.androidauthority.com/samsung-new-app-partnerships-gear-s3-758250/ slate...

Joe

Community Legend

1477 Views

1 replies

0 likes

  • 1477 Views
  • 1 replies
  • 0 likes

Radio doesn't play in Android app

Hello, I've a small problem with the android app.My Account is premium (student). Whithin the desktop app (PC) the radio stations work without a problem. When I want to start them in the app (WLAN or Mobile Data), the button work, but the radio doesn...

Casual Listener

Hello,   I've a small problem with the android app. My Account is premium (student). Whithin the desktop app (PC) the radio stations work without a problem. When I want to start them in the a...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Playlist shows as "loading" and unable to open,edit,delete etc

Dear,Due to a lack of direct support from Spotify I'll try it here.For a couple of weeks I have a playlist called "Loading..." (Laden... in Dutch) on my Android phone. This used to be the "Avondspits" playlist from Spotify Netherlands which I followe...

Casual Listener

Dear, Due to a lack of direct support from Spotify I'll try it here. For a couple of weeks I have a playlist called "Loading..." (Laden... in Dutch) on my Android phone. This used to be the "Avonds...

Joe

Community Legend

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Music randomly stopping

I'm having an issue that has really been bothering me and it has been happening on all the phones that I have had it installed on lately and is really starting to upset me. Anyway, I currently have a Samsung Galaxy S6 Edge and it's doing it on here a...

Casual Listener

I'm having an issue that has really been bothering me and it has been happening on all the phones that I have had it installed on lately and is really starting to upset me.  Anyway, I currently ...

jaibie

Newbie

1203 Views

6 replies

1 likes

  • 1203 Views
  • 6 replies
  • 1 likes

Spotify very slow to load on Android Nougat

Hi, I've been using Spotify for a while now and the last couple of months it has been very slow, almost unbearable. It can sometimes take up to half a minute just to load an artist, I have to press on a song several times for it to play, sometimes wi...

Newbie

Hi, I've been using Spotify for a while now and the last couple of months it has been very slow, almost unbearable. It can sometimes take up to half a minute just to load an artist, I have to press o...

521 Views

0 replies

5 likes

  • 521 Views
  • 0 replies
  • 5 likes

Los Albumes aparecen ordenados por el nombre del Artista

Hola a todos, A ver si alguien me puede ayudar, por favor. Desde la última actualización de Spotify, cuando le doy a la lista de Albumes de mi movil, me aparecen ordenados por el nombre del artista en lugar de por el mombre del album. Por qué sucede ...

Regular

Hola a todos,   A ver si alguien me puede ayudar, por favor.   Desde la última actualización de Spotify, cuando le doy a la lista de Albumes de mi movil, me aparecen ordenados por el no...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Archivos locales de música.

Hola! ¿Porque en algunos dispositivos Android si está disponible la opción de reproducir archivos locales de música y en otros no?

Casual Listener

Hola! ¿Porque en algunos dispositivos Android si está disponible la opción de reproducir archivos locales de música y en otros no?

David_09

Roadie

2544 Views

7 replies

0 likes

  • 2544 Views
  • 7 replies
  • 0 likes