Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35986 Views
64 replies
25 likes

35986 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874115 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874115 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Solved!! troubles in spotify for android

Good evening, community.I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or visiting the artist page. On a friend's cell phone I g...

clevinacio
Regular
Good evening, community. I'm having a problem after updating the interactive menu (the one with three dots). After updating, I can not access any menu links, either adding the song to the queue or v...
2017-04-05 2:31:34 AM
2017-04-05 7:43:14 AM
Jacob
Community Legend
238 Views
1 replies
0 likes

238 Views
1 replies
0 likes

Continuous play

Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years & on Galaxy S7.Please help!Thanks

easewell20141
Casual Listener
Good afternoon - my music will not play in sequence. On some songs *not all* I have to physically get up and press the forward button. I have paid for Premium and I've been a loyal customer for years...
2017-04-03 11:36:02 PM
2017-04-04 12:59:47 AM
flairandsquare
Casual Listener
1274 Views
5 replies
0 likes

1274 Views
5 replies
0 likes

Ayuda!!!!

No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un punto el volúmen automáticamente se escucha a tope...

anaylaway
Casual Listener
No puedo regular el volumen en mi Note 3. Solo me pasa con Spotify. Con el resto de accesos con sonido de mi móvil si puedo subir y bajar, pero con Spotify solo puedo tenerlo en silencio y si subo un...
2017-04-04 12:06:49 AM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Song options aren't working

So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playlist and then delete it but I had the same problem. N...

Calebh2
Casual Listener
So I wanted to add a song to one of my playlists and clicked on the options, then I clicked add to Playlist and the option menu went away like nothing happened. So then I tried to create a new Playli...
2017-04-04 10:52:42 PM
2017-04-04 11:09:30 PM
Joe
Community Legend
236 Views
2 replies
1 likes

236 Views
2 replies
1 likes

Solved!! Can't add song to playlist after latest update

When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens.Expected behavior: Getting a list of my playlists which I can press to add song the song to.Spotify version: 8.2.0.788 armV7Phone: Motoro...

ssssaaaa
Gig Goer
When listening to a song, pressing the three dots and 'Add to playlist', the menu disappears and nothing happens. Expected behavior: Getting a list of my playlists which I can press to add song th...
2017-04-03 6:43:07 PM
2017-04-04 10:02:17 PM
ssssaaaa
Gig Goer
1059 Views
4 replies
1 likes

1059 Views
4 replies
1 likes

Unstoppable ads

It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?

Nocturnalway
Newbie
It's happened a few times now, I don't mind normal ads but when the 30 second ad comes on to get 30 minutes ad free music the button to click isn't there. Has anyone else had this problem?
2017-04-04 9:06:06 PM
2017-04-04 9:46:59 PM
RolandSpencer
Gig Goer
274 Views
1 replies
0 likes

274 Views
1 replies
0 likes

Android Auto playlist sorting

Is there any way to sort your playlists in Android Auto?

doug260
Newbie
Is there any way to sort your playlists in Android Auto?
2017-03-31 5:08:06 PM
2017-04-04 9:29:19 PM
MartinStoichkov
Community Legend
665 Views
1 replies
0 likes

665 Views
1 replies
0 likes

Spotify switch back to mobile phone output when playing via SpotifyConnect and the phone is unlocked

The connection is lost when i unlock my phone via pin or fingerprint.This happens on my Denon AVR-7200WA.If this happens Severin times, I have to restart my phone and Receiver to connect again. This behavior I have for several months.It won't happen ...

hifibastel
Casual Listener
The connection is lost when i unlock my phone via pin or fingerprint. This happens on my Denon AVR-7200WA. If this happens Severin times, I have to restart my phone and Receiver to connect again....
2017-04-04 9:20:25 PM
356 Views
0 replies
0 likes

356 Views
0 replies
0 likes

Canciones no reproducibles

Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my account. Sorry for the bad english. Thanks and kisses f...

rmrcar
Newbie
Hi everybody i want to know why i cant hear an artist from Korea. He appears but not his songs. Im from south América. I want to know if is something about location or is something wrong with my acco...
2016-08-24 6:45:34 AM
2017-04-04 7:46:38 PM
nojams
Newbie
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

Last.fm, leave me!

So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong Username or Password."So, curiously as I am, I tap this...

DSR_96
Newbie
So, millenniums ago I downloaded last.fm, and uninstalled it shortly after, as I found it rather useless. But with last.fm removed, Spotify still gives me the notification "Last.fm Error - Wrong User...
2017-04-04 7:29:13 PM
585 Views
0 replies
1 likes
last.fm scrobble

585 Views
0 replies
1 likes

Shuffle you're drunk..... time to go home....

Shuffle you've been drunk for a long time now, time to go home.... "Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work for many people, and it hasn’t for a long, long time. No matte...

thetallguyuk
Regular
Shuffle you've been drunk for a long time now, time to go home.... " Spotify’s Shuffle feature is probably the most frequently criticized part of the entire service. It simply doesn’t work ...
2017-04-04 6:55:44 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Song Menus Not Working

On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of these options do anything, I press the option that I w...

traffic-_-cop
Casual Listener
On the latest update (28/9/16) when I long press a song or tap the 3 dots to get the menu for the song with option such as to go to the artists page or album, add the song to up next etc. None of the...
2016-09-27 5:29:13 PM
2017-04-04 5:24:19 PM
slipstream42
Regular
1377 Views
3 replies
0 likes

1377 Views
3 replies
0 likes

Problem with the new update

I have not used Spotify for a few days now, so today i discovered the update.When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or maybe a solution to this?

Godmother1987
Newbie
I have not used Spotify for a few days now, so today i discovered the update. When i try to select and song to playlist, the menu just closes and nothing happens. Anyone else have this problem or ma...
2016-09-23 12:54:07 PM
2017-04-04 5:16:19 PM
slipstream42
Regular
2184 Views
12 replies
7 likes

2184 Views
12 replies
7 likes

Questions about the mobile app

Hello, i got a few questions about the android spotify app.Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and on top of that, When i click on shuffle a playlist on...

TiborNobel
Casual Listener
Hello, i got a few questions about the android spotify app. Why can the mobile version of spotify only shuffle a playlist, while on the pc i can select a specific song? this is really annoying, and ...
2017-04-04 10:45:34 AM
2017-04-04 2:34:40 PM
Jacob
Community Legend
330 Views
3 replies
0 likes

330 Views
3 replies
0 likes

Can't stream music, only plays downloaded songs.

I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.

user-removed
Visitor
I have Motorola Moto M phone. My spotify app can't stream any songs unless you download it and its happening both wifi or data. My downloaded songs works fine. Already re-installed and clear cache.
2017-04-04 2:25:23 PM
185 Views
0 replies
0 likes

185 Views
0 replies
0 likes

Logged out of spotify randomly

For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lose wifi. I am a premium paying customer. There is only 1 oth...

zauvier
Casual Listener
For weeks now i keep getting logged out and honestly im close to switching to another platform. This happens between 2-3 times every week and it can happen at any time and normally when i lo...
2017-04-04 12:16:45 PM
2017-04-04 1:59:11 PM
zauvier
Casual Listener
348 Views
2 replies
0 likes

348 Views
2 replies
0 likes

Solved!! I cannot add songs to my playlists

Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to playlists, when i click the button nothing happens, the options just ...

eisenhorn41
Casual Listener
Hello, I use Spotify on my Android 4.4.2 and a few days ago i started having a problem to add songs to my playlists. I can listen to songs on my smartphone but I cannot add them to ...
2017-04-04 4:21:21 AM
2017-04-04 1:59:05 PM
eisenhorn41
Casual Listener
376 Views
5 replies
0 likes

376 Views
5 replies
0 likes

Solved!! Download for offline playing on data network

Hi.I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network.There's an option in to change this setting, but doesn't change anything at all.Devs should do something about...

novembernebel
Music Fan
Hi. I use Spotify on my Android smartphone and since a long time it doesn't allow me to download my playlists when I'm not on a wifi network. There's an option in to change this setting, but doesn'...
2017-04-04 10:13:42 AM
2017-04-04 1:39:07 PM
novembernebel
Music Fan
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

Again that annoying update / download topic!

Hi,Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but non of the songs are status 'downloaded' though there...

cwel68
Casual Listener
Hi, Actually I'm on a longer trip in South-America and love(d) to have my music with me - on Spotify. Well the app did an update and now... (sorry but **bleep**!) it still 'knows' my playlist - but ...
2017-04-04 1:17:54 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Music stop when phone is locked

So I've been using the app for a few months now and I just have one tiny problem.When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and I don't think it's a ram issue since I can use other...

Mau395
Newbie
So I've been using the app for a few months now and I just have one tiny problem. When I try to lock the screen while listening a song the app just stop the song, it just happen when it's locked and...
2017-04-04 4:06:27 AM
2017-04-04 12:49:01 PM
Joe
Community Legend
1184 Views
1 replies
0 likes

1184 Views
1 replies
0 likes

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