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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
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  • Android
    Guide
    Troubleshooting
  • 850390 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16853 Views
  • 3 replies
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  • 16853 Views
  • 3 replies
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Spotify without wifi

Can't listen music if i dont have wifi

  • Newbie
  • Can't listen music if i dont have wifi
  • PilotAC
  • Community Legend
  • 184 Views
  • 1 replies
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  • 184 Views
  • 1 replies
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Spotify payed via usb

Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?

  • Newbie
  • Are you able to play spotify via usb? Such as connecting your android phone through USB port to a car stereo or speakers? If so do you need to change settings?
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  • 85 Views
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Volume problem using spotify connect

Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos. If just listening to music on phone then theres no...

  • Newbie
  • Im using spotify on my google pixel and everytime i try to change the volume in spotify app, the volume drops to minimum and ive got to turn it back up again. It only happens when connected to sonos....
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  • 100 Views
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Superuser Contribution Cancelar conta

Fiz a dois meses minha conta do spotfy, quero cancelar a mesma, porém quando sigo as instruções de cancelamento aparece que estou com o spotfy free, quando clico em recibos não mostra que já efetuou o desconto no meu cartão de crédito. Como devo agir...

  • Newbie
  • Fiz a dois meses minha conta do spotfy, quero cancelar a mesma, porém quando sigo as instruções de cancelamento aparece que estou com o spotfy free, quando clico em recibos não mostra que já efetuou ...
  • RodrigoPalma
  • Roadie
  • 279 Views
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  • 279 Views
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Superuser Contribution Honor 7 Lite Lockscreen problem

Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and he has the artwork with spotify, i have asked him bu...

  • Newbie
  • Im using Honor 7 lite as you saw by the title. But my issue isn't lockscreen controls but artwork. Theres only name of the song and artist and controls, no artwork. My friend has the same phone and h...
  • RodrigoPalma
  • Roadie
  • 219 Views
  • 1 replies
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  • 219 Views
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Superuser Contribution Audio problems

Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not work. Like if the Spotify premium audio settings does ...

  • Newbie
  • Once I start a playlist the audio quality is really good as Spotify premium said it was, but after a minute the audio reduce and get really bad like really low and all the audio settings does not wor...
  • RodrigoPalma
  • Roadie
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
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Superuser Contribution One Local File Will Not Download

Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by Sweet Brown). It's showing up on both devices. It ...

  • Visitor
  • Hi, I have been able to sucessfully download and sync two local albums from my laptop to my android device. I am now trying to sync a song I downloaded from the web (Ain't Nobody Got Time for That by...
  • RodrigoPalma
  • Roadie
  • 133 Views
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  • 133 Views
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Superuser Contribution Sd memory

I Dont see the sd memoria storage option for all the music i have, pass all to sd

  • Newbie
  • I Dont see the sd memoria storage option for all the music i have, pass all to sd
  • RodrigoPalma
  • Roadie
  • 107 Views
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  • 107 Views
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Superuser Contribution Se me borran canciones

Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta externa, pero sin poder utilizarlos en modo offlin...

  • Casual Listener
  • Ya es la segunda vez que me pasa y estoy muy decepcionado. Se me pasa automaticamente como lugar de almacenamiento de la memoria SD a la memoria interna, quedando los datos de canciones en la tarjeta...
  • RodrigoPalma
  • Roadie
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
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App update

Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and hopefully remember all the songs that were removed

  • Newbie
  • Ive just updated the app to the most recent version and ive noticed that a lot of the songs on my library have been removed. Any ideas on whats caused this and is the only solution to just re-add and...
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Superuser Contribution Se cierra la aplicación

Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no.Spotify se cierra cuando abro otra aplicación. No queda ejecutá...

  • Newbie
  • Soy usuaria premium y me parece indignante que se me cierre la aplicación al minuto de abrirla. Desde hace un mes me pasa y creí que con las últimas actualizaciones se arreglaría pero no. Spotify ...
  • RodrigoPalma
  • Roadie
  • 383 Views
  • 1 replies
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  • 383 Views
  • 1 replies
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Superuser Contribution Android 7.0 Spotify Crash

Hi Community, since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends.Other things are doing well.Need help please.

  • Newbie
  • Hi Community,   since i installed the Android Version 7.0 on my LG G5 device, Spotify crash, if i click on settings, my playlist, my profile and profiles from friends. Other things are doing ...
  • RodrigoPalma
  • Roadie
  • 253 Views
  • 1 replies
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  • 253 Views
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Superuser Contribution Suggested songs wont leave me alone.

I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs!I've messed with it a bit but it just won't let me listen to my stuff, come on Spotify, no...

  • Casual Listener
  • I'm on my android phone, trying to listen to my tunes and all of a sudden I'm getting suggested music that is soooo not mine. I just want to listen to my songs! I've messed with it a bit but it ju...
  • RodrigoPalma
  • Roadie
  • 136 Views
  • 1 replies
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  • 136 Views
  • 1 replies
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Superuser Contribution Downloaded songs.

I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to get my songs to download? It says I have 84 left to ...

  • Newbie
  • I just recently resubscribed to premium but when I try to download the songs on my ZTE obsidian it keeps telling me there's no memory left when I still have 70-80 MBs of space left. What do I do to g...
  • RodrigoPalma
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
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Superuser Contribution cannot log in from samsung mobile

Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understand why this is not recongnised by my phone app (it was working...

  • Newbie
  • Hi, I cannot log in to spotify from my phone because it says I am abroad and I need to update my location at spotify.com. I have at spotify.com that I live in Ireland but I cannot understan...
  • RodrigoPalma
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
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Superuser Contribution Cant Log In

I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually logs in. Any ideas?

  • Newbie
  • I have typed in my username and password and it will not log into my account. I know I have the right username and password, but the screen just continues to say "Logging in..." but never actually lo...
  • RodrigoPalma
  • Roadie
  • 146 Views
  • 1 replies
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  • 146 Views
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Superuser Contribution Spotify keeps deleting offline playlists

Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing my playlists.

  • Newbie
  • Currently using a galaxy note 4 and have been having issues with my playlists being deleted for months now, have tried fresh installs and re syncing on my end, nothing accomplished just keep losing m...
  • RodrigoPalma
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
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Superuser Contribution Premium card doesn't work

Hi Guys,As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also didn't work. I also tried to sign out and in again but t...

  • Newbie
  • Hi Guys, As I bought a 10€ Spotify Prwmium card 2 days ago, i entered the code. Then i got an E-Mail that my code was accepted and so on. Then i wanted to use the Premium functions but this also did...
  • RodrigoPalma
  • Roadie
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Can't play podcasts

Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?

  • Newbie
  • Hello, I have the Spotify app on my cellphone and everything goes right except for the podcasts section. I "click" one podcast to listen and it simply doesn't do anything. Anyome who help me please?
  • 786 Views
  • 0 replies
  • 2 likes
  • 786 Views
  • 0 replies
  • 2 likes

listening to spotify thru my Onkyo TX-NR509

Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...

  • Casual Listener
  • Hello, I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify ...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
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