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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118753 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239508 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600363 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492874 Views

581 replies

42 likes

Account
Free
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  • 42 likes

Plan familiar

Tengo un plan familiar y uno de ellos no se puede pasar al plan, le sigue apareciendo que es una cuenta free, saben porque es? Gracias.

Newbie

Tengo un plan familiar y uno de ellos no se puede pasar al plan, le sigue apareciendo que es una cuenta free, saben porque es? Gracias.

317 Views

0 replies

0 likes

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I can't change the audio quality setting to extreme

I recently bought the spotify premium and I don't know why I can't access to the extreme audio quality.

Newbie

I recently bought the spotify premium and I don't know why I can't access to the extreme audio quality.

558 Views

0 replies

1 likes

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  • 1 likes

Ad froze on android

Two issues with your ads the new one that opens with music and says click here for thirty minutes of free music then plays music and comes back saying no really click here for 30min of ad free music, never works. Also this has happened for a while bu...

Newbie

Two issues with your ads the new one that opens with music and says click here for thirty minutes of free music then plays music and comes back saying no really click here for 30min of ad free music,...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
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Playing by itself

My Spotify has been starting by itself. I happened twice in the last two days. Any solution for that? Not sure what to do anymore.

Newbie

My Spotify has been starting by itself. I happened twice in the last two days. Any solution for that? Not sure what to do anymore.

377 Views

0 replies

0 likes

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Solved!! Transferring music from sd card to spotify

Hey i just got spotify but there are a few song covers in my sd card i want to transfer to spotify how exactly do i do that

Newbie

Hey i just got spotify but there are a few song covers in my sd card i want to transfer to spotify how exactly do i do that

Joe

Community Legend

4245 Views

2 replies

0 likes

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Superuser Contribution Latest version doesn't let me save my music to sd card

This latest version doesn't have the option to let me choose where to save my music. I have the LG Magna, and don't know why I can't save my music on SD card HELP!

Newbie

This latest version doesn't have the option to let me choose where to save my music. I have the LG Magna, and don't know why I can't save my music on SD card HELP!

niederrheinr

Newbie

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

How to make a playlist

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't have near the options I do on the bottom of my scr...

Casual Listener

This probably sounds silly, but I download Spotify on my wife's Samsung Galaxy and I can't for the life of me figure out how to make a playlist on it. I have no issue at all on my iPhone. She doesn't...

mmccalla1

Casual Listener

798 Views

3 replies

0 likes

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  • 3 replies
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Why are my daily mix lists suddenly for premium only?

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. There is no longer an option to shuffle the list I can...

Newbie

So this morning I was listening to one of my daily mixes with no issues and I shortly switched to Disney music for my daughter and when I went to try to play my daily mix again I was not allowed. The...

924 Views

0 replies

0 likes

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Very spotty performance with Ford Sync

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is doing this. I've tried all the usual phone stuff (reb...

Casual Listener

This has been brought up in the past, but there have been many updates since those last posts. My ford sync is syncing with spotify maybe 30% of the time. I can't find a rhyme nor reason why it is do...

364 Views

0 replies

1 likes

  • 364 Views
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Unable to remove a song from the playlist

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the song playing and then remove the song manually...

Visitor

When i am listening to a song from a playlist and click on the 3 dots. I never get the option to remove from playlist. I am forced to go to the playlist and scroll through the playlist and find the s...

user-removed

Not applicable

567 Views

2 replies

0 likes

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  • 2 replies
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Nothing will play

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, logged in and out. And I'm not sure what else to do. ...

Newbie

Whenever I try to play a song on my tablet, it either says that it's a premium feature, or won't let me click it. Shuffle play as well. I've uninstalled and reinstalled the app, cleared the cache, lo...

u_alatalo

Regular

517 Views

1 replies

0 likes

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  • 1 replies
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Missing album covers when offline

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

Gig Goer

I am missing album covers when only using mobile Internet o my huawei p9. But when using wifi the covers are shown, Why? And yes i want spotify to only use WiFi and the album are downloaded.

klauzer

Gig Goer

758 Views

3 replies

0 likes

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  • 3 replies
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SD Card issue... I think this one is the newest problem

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared.I tried many solutions and when I saw this one; I felt like it's done:https://community.spotify.com/t5/Android/Missing-the-SD-card-option-f...

Newbie

Hello everyone. Today I tried to move my musics to the sd card but the sd card option is suddenly dissappeared. I tried many solutions and when I saw this one; I felt like it's done: https://commun...

431 Views

0 replies

0 likes

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Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

29431 Views

6 replies

1 likes

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Superuser Contribution Lied und Künstlernamen wird nicht mehr angezeigt

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer des Musikstückes. Würde gerne wieder alles sehen. ...

Newbie

Hallo, habe ein sony xperia xz. Vor ein paar tagen konnte ich Spotify im Auto über Bluetooth hören und es wurde im Display der Künstler und der Musiktitel angezeigt. Jetzt sehe ich nur noch die dauer...

Maria_B

Moderator

1653 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Lost

Hi allThis morning my 360 security asked if I wanted to clean the 'junk' files in Spotify.Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been deleted. Ive tried the recover my music app but as i didnt...

Casual Listener

Hi all This morning my 360 security asked if I wanted to clean the 'junk' files in Spotify. Despite me clicking 'no' I now find ALL my music, playlists and most of my followed artists have been del...

Melody

Spotify

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
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Download

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

Newbie

My cel from time to time dowmloads again all my playlist; does anyone know what the problem is?

331 Views

0 replies

0 likes

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Lack of on-demand play for mobile phone version

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC versions? What was the reasoning behind that decisio...

Newbie

I understand that "On-Demand" play is disabled for the mobile phone version of the app if you're on a Free account. But why is it disabled only for the mobile phone version and not the tablet or PC v...

307 Views

0 replies

0 likes

  • 307 Views
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Downloaded playlist continues to disappear

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail. I have Spotify Premium. I download songs to my SD card which has 157+ GB of available storage....

Newbie

I've spent a decent amount of time researching this issue in the Spotify community and elsewhere and I've tried all of the solutions suggested to no avail.   I have Spotify Premium.  I do...

fmtv

Music Fan

731 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes