Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375472 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I no longer have the option to send anything directly to friends! **bleep**! And you can't see the number of followers on a playlist anymore either! This is BULL!Am I missing something???
I no longer have the option to send anything directly to friends! **bleep**! And you can't see the number of followers on a playlist anymore either! This is BULL! Am I missing something???
Newbie
2864 Views
10 replies
0 likes
I have a LG Android device and have been trying to clean up my library. Whenever I try deleting a song it still remains in my library. Any suggestions or solutions?
I have a LG Android device and have been trying to clean up my library. Whenever I try deleting a song it still remains in my library. Any suggestions or solutions?
254 Views
0 replies
0 likes
Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?
Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?
Not applicable
986 Views
3 replies
0 likes
When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when I upgraded it still does it. I don't want to delet...
When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when...
Newbie
577 Views
1 replies
3 likes
When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!
When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!
352 Views
0 replies
0 likes
i use redmi3sWhen i play to shuffle,radio play , music suddenly stop
i use redmi3s When i play to shuffle,radio play , music suddenly stop
Community Legend
589 Views
1 replies
0 likes
Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were not available and since then I can not delete them ....
Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were n...
Community Legend
1126 Views
3 replies
0 likes
I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the check thing on the name of the song, but I can list...
I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the ...
Community Legend
622 Views
2 replies
0 likes
Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related suggestion page as a tweak for the LG. Thanks!
Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related sugge...
314 Views
0 replies
0 likes
My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. Any advice? Thanks in advance.
My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. An...
Community Legend
2686 Views
13 replies
0 likes
Hey everyone,I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem.I usually listen music via Spotify on my PC with Spotify Connect active so I can control the music via my phone as w...
Hey everyone, I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem. I usually listen music via Spotify on my PC with Spotify Conn...
Music Fan
1512 Views
2 replies
0 likes
Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, the words "Oops, something went wrong" isntantly ap...
Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, ...
Spotify Star
12308 Views
8 replies
0 likes
Hi,I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the rest it shows to download again. It's insane!I am on a ...
Hi, I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the re...
Regular
28921 Views
4 replies
4 likes
On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.
On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks. ...
Spotify Star
608 Views
1 replies
0 likes
Hello,When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it later. However, if I go on another app, eg Google Chrom...
Hello, When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it la...
Casual Listener
546 Views
2 replies
0 likes
Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kann mir jemand bei dem Problem helfen ?
Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kan...
1247 Views
0 replies
0 likes
For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I have had to download my entire library twice today
For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I...
Newbie
1166 Views
2 replies
1 likes
Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una leyenda que muestra que no sera posible compartir. Busco la manera de d...
Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una le...
Casual Listener
795 Views
2 replies
0 likes
Hi i'll be listening to music on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone will start playing it at the exact spot it stopped on my PC....
Hi i'll be listening to music on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone wil...
Community Legend
1832 Views
1 replies
0 likes
since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!
since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!&nbs...
Community Legend
904 Views
9 replies
0 likes
