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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387083 Views

545 replies

34 likes

Account
Free
  • 387083 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8034 Views

0 replies

7 likes

  • 8034 Views
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how can I connect my smartphone to my car?

Hello!I'd like to use a cable to connect my smartphone to my car audio system and to listen music with the android app. Which one should I use? USB or mini-jack?Thanks!

Roadie

Hello! I'd like to use a cable to connect my smartphone to my car audio system and to listen music with the android app. Which one should I use? USB or mini-jack? Thanks! 🙂

S3ndG

Roadie

417 Views

2 replies

0 likes

  • 417 Views
  • 2 replies
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Playback starts on my wife's phone when i play something on my phone

I am a Spotify premium user and have the app for my Samsung Galaxy S5. My wife has also downloaded the app and uses my account to listen to stuff when I'm not using it. I'm totally fine with this but recently when I start to listen to Spotify it kick...

Newbie

I am a Spotify premium user and have the app for my Samsung Galaxy S5. My wife has also downloaded the app and uses my account to listen to stuff when I'm not using it. I'm totally fine with this but...

justinewin_

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Spotify home screen just shows: An error occurred. Please try again

Playback works fine but the home screen of the app just says "An error occurred. Please try again" (or rather "Hoppsan, något blev fel. Det fungerade inte. Försök igen." since language is set to swedish) Huwaei P8 LiteSpotify version 5.4.0.858Android...

Casual Listener

Playback works fine but the home screen of the app just says "An error occurred. Please try again" (or rather "Hoppsan, något blev fel. Det fungerade inte. Försök igen." since language is set to sw...

Klfb

Newbie

1843 Views

5 replies

1 likes

Android
huawei
  • 1843 Views
  • 5 replies
  • 1 likes

Stops playing after going in sleep mode.

I have the newest version, no other updates available. When my tablet is turned on, plays just fine. Shortly after my tablet goes into sleep mode, the song playing automatically stops and resets. Ive already uninstalled and reinstalled the app, redow...

Casual Listener

I have the newest version, no other updates available. When my tablet is turned on, plays just fine. Shortly after my tablet goes into sleep mode, the song playing automatically stops and resets. Ive...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

WHAT THE **bleep** IS UP WITH THE NEW UPDATE (MARCH 2017)

I no longer have the option to send anything directly to friends! **bleep**! And you can't see the number of followers on a playlist anymore either! This is BULL!Am I missing something???

Regular

I no longer have the option to send anything directly to friends! **bleep**! And you can't see the number of followers on a playlist anymore either! This is BULL! Am I missing something???

Smarkley3

Newbie

2910 Views

10 replies

0 likes

  • 2910 Views
  • 10 replies
  • 0 likes

Songs not deleting

I have a LG Android device and have been trying to clean up my library. Whenever I try deleting a song it still remains in my library. Any suggestions or solutions?

Casual Listener

I have a LG Android device and have been trying to clean up my library. Whenever I try deleting a song it still remains in my library. Any suggestions or solutions?

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
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Solved!! When I search for a song it says "Ooops, something went wrong"

Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?

Newbie

Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?

user-removed

Not applicable

994 Views

3 replies

0 likes

  • 994 Views
  • 3 replies
  • 0 likes

Phone shuts down

When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when I upgraded it still does it. I don't want to delet...

Newbie

When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when...

nikkivansoriano

Newbie

588 Views

1 replies

3 likes

  • 588 Views
  • 1 replies
  • 3 likes

Constant notifications when playing music

When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!

Newbie

When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
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Solved!! Music stop when playing music

i use redmi3sWhen i play to shuffle,radio play , music suddenly stop

Newbie

i use redmi3s When i play to shuffle,radio play , music suddenly stop

Joe

Community Legend

598 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can not delete imported files

Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were not available and since then I can not delete them ....

Casual Listener

Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were n...

Joe

Community Legend

1144 Views

3 replies

0 likes

  • 1144 Views
  • 3 replies
  • 0 likes

Deleat a downloaded song

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the check thing on the name of the song, but I can list...

Newbie

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the ...

Joe

Community Legend

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Lg-h830 (Suggestion!!) Adding Related Artists

Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related suggestion page as a tweak for the LG. Thanks!

Roadie

Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related sugge...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
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Solved!! No option for SD card storage, even though SD card is mounted?

My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. Any advice? Thanks in advance.

Regular

My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. An...

itu_

Community Legend

2746 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Spotify Connect BUG on OnePlus 3T

Hey everyone,I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem.I usually listen music via Spotify on my PC with Spotify Connect active so I can control the music via my phone as w...

Music Fan

Hey everyone, I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem. I usually listen music via Spotify on my PC with Spotify Conn...

ZRyzner

Music Fan

1529 Views

2 replies

0 likes

  • 1529 Views
  • 2 replies
  • 0 likes

Spotify Won't Let Me Search Music

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, the words "Oops, something went wrong" isntantly ap...

Newbie

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, ...

MattSuda

Spotify Star

12347 Views

8 replies

0 likes

  • 12347 Views
  • 8 replies
  • 0 likes

Superuser Contribution Downloaded songs showing as not downloaded

Hi,I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the rest it shows to download again. It's insane!I am on a ...

Newbie

Hi, I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the re...

stemeta

Regular

29041 Views

4 replies

4 likes

  • 29041 Views
  • 4 replies
  • 4 likes

No internet connection on multiple devices

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.

Newbie

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.&nbsp...

MattSuda

Spotify Star

613 Views

1 replies

0 likes

connection
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking song from Daily Mix doesnt work if not on Spotify app

Hello,When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it later. However, if I go on another app, eg Google Chrom...

Casual Listener

Hello, When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it la...

Tomproberts

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes