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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111290 Views

26 replies

3 likes

  • 111290 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223867 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223867 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581129 Views

79 replies

3 likes

  • 581129 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478420 Views

577 replies

40 likes

Account
Free
  • 478420 Views
  • 577 replies
  • 40 likes

Newly followed playlists don't show up as public (even though setting is on)

version 8.4.3.479 armv7 on .Android 6.0.1 (galaxy note 5) Very recently, whenever I would start following a playlist, it would not show up under "public playlists" I have not used the desktop version in years, but re installed and checked to make sur...

Visitor

version 8.4.3.479 armv7 on .Android 6.0.1  (galaxy note 5)   Very recently, whenever I would start following a playlist, it would not show up under "public playlists" I have not used&nbsp...

653 Views

0 replies

1 likes

  • 653 Views
  • 0 replies
  • 1 likes

Non funziona all'estero

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

Newbie

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

761 Views

0 replies

0 likes

  • 761 Views
  • 0 replies
  • 0 likes

Dowloaded playlist no longer downloaded?

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provider that I've used all my monthly data, found out t...

Casual Listener

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provi...

OptimuzKrice

Roadie

1140 Views

3 replies

0 likes

  • 1140 Views
  • 3 replies
  • 0 likes

Solved!! Sync downloaded playlists

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well?If not, is there a way such that i can make sure my downloaded playlist is up to date?

Newbie

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well? If not, is there a way such that i can make sure my do...

kfcheong

Casual Listener

606 Views

1 replies

1 likes

  • 606 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads disapear

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

Newbie

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

ZullyB

Roadie

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Problems with the Bass Sound

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on Bluetooth or even if a listening right trough the p...

Newbie

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on ...

783 Views

0 replies

2 likes

  • 783 Views
  • 0 replies
  • 2 likes

Premium user, Certain songs won't download for offline mode

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer). My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlists I have 31 songs, but not all of them will play. They all ...

Casual Listener

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer).   My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlis...

kwbowman1714

Newbie

23608 Views

6 replies

1 likes

  • 23608 Views
  • 6 replies
  • 1 likes

Bluethooth connection problems

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1 and Bluetooth connections since months in my Car.But since the latest update to Spotify 8.4.1.846 armV7 , i can connect via Bluetooth but no Sound is available . I re-installed Sp...

Casual Listener

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1  and Bluetooth connections since months in my Car. But since the latest update to Spotify 8.4.1.846 armV7 , i can connect...

lcolling

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Can't see all my playlists on Android Auto

Finally got Android Auto in my car, but I can only see like half of my playlists?

Casual Listener

Finally got Android Auto in my car, but I can only see like half of my playlists?

nathtothep

Music Fan

26135 Views

63 replies

13 likes

  • 26135 Views
  • 63 replies
  • 13 likes

Not All Saved Songs Transferred To New Phone

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is there a way to get the rest of my saved songs on the ne...

Newbie

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is ther...

Joe

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Spotify on FiiO music player X5 3rd gen

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening the Spotify. But it it strange that, the songs have gone...

Casual Listener

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening&...

Shadow67

Casual Listener

12253 Views

2 replies

0 likes

  • 12253 Views
  • 2 replies
  • 0 likes

Storage use

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple developers and address the issue as a real company wo...

Casual Listener

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple de...

johnnyquest71

Casual Listener

2298 Views

9 replies

0 likes

  • 2298 Views
  • 9 replies
  • 0 likes

App crashes when i try to login

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login.Ive tried reinstalling the app and have reset my password. The app still crashes.

Newbie

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login. Ive tried reinstalling the app and have reset my password. The app still crashes.

OptimuzKrice

Roadie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

lost all my playlist!!! help!

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried going to my account it says premium. Tried to recover...

Newbie

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried go...

OptimuzKrice

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Multiple offline devices registered to same phone, deletes all music

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, ...

Newbie

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" er...

acalvane92

Casual Listener

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Spotify keeps stopping

Pls advise im paying $12 per month for this **bleep**

Newbie

Pls advise im paying $12 per month for this **bleep**

Robert_W

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Bug - Beta & Official release. Losing offline playlists repeatedly

I'm still getting a very frustrating error that was present in the beta. I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phone reception. I keep getting an error where as soon as Spotify loses c...

Casual Listener

I'm still getting a very frustrating error that was present in the beta.     I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phon...

Omnomshibob

Casual Listener

3173 Views

9 replies

6 likes

  • 3173 Views
  • 9 replies
  • 6 likes

Where has my Up Next gone?

I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

Casual Listener

 I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

samuraistar05

Casual Listener

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Music undownloading itself?

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Newbie

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Tom

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Music

All of my music got deleted two times, just a couple of playlists got saved, need help

Casual Listener

All of my music got deleted two times, just a couple of playlists got saved, need help

Tom

Community Legend

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes