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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118747 Views

27 replies

4 likes

  • 118747 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239496 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239496 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600342 Views

79 replies

3 likes

  • 600342 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492864 Views

581 replies

42 likes

Account
Free
  • 492864 Views
  • 581 replies
  • 42 likes

[Web player] Daily mix list hate track doesn't work

Hi,I noticed that this function doesn't work anymore Hate a track? Tap the icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all songs by that artist from your mixes. Simply nothing happens when i tap it ...

Casual Listener

Hi, I noticed that this function doesn't work anymore    Hate a track? Tap the  icon while it plays so it won’t crop up in your mix again. You’ll also get the option to remove all ...

Tomaszon

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

downloaded albums don't remain downloaded

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library.I tend to download all my albums so i can listen to them any time.According to the article below my downloaded albums should persist. But every now and then, album...

Casual Listener

I'm using Spotify premium on android (s7). I have a lot of albums (100s) in my library. I tend to download all my albums so i can listen to them any time. According to the article below my downlo...

Joe

Community Legend

1588 Views

3 replies

0 likes

album
Cache
  • 1588 Views
  • 3 replies
  • 0 likes

How can I delete all saved songs at once using my android

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

Newbie

I want to know if there's a way I can delete all songs from saved songs at once using my android phone.

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Says I'm offline when I'm not

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green circle. Sometimes it says I'm offline when I'm clea...

Regular

Why does using the app require so much bandwidth? I don't mean playing the songs, even navigating the app is so slow when I have an almost perfect connection it still hits me with the spinning green ...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Local data from smartphone

Hey there,I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can add songs from local data of our smartphone. It's real...

Newbie

Hey there, I used to work often with the local data function. But I am not able to get connected with a laptop or desktop at the moment. It would be great if you could make it possible that we can a...

Joe

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

I can't find a Spotify-created playlist - has it been deleted?

Hi all,I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so much. But, in the past few days, I noticed I can't find ...

Newbie

Hi all, I had a top favourite Spotify playlist, which was always one of the first ones in the Sleep category, called "Lost in Clouds". I listened to it for hours, almost every day, I loved it so muc...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Songs have vanished

Hello all, Can anyone help me out with a problem that has surfaced over the past week. All of my songs in my liabrary have vanished i.e. Your Music > Your Songs. All of my downloaded playlists are still there and I can play those, but everything that...

Newbie

Hello all,   Can anyone help me out with a problem that has surfaced over the past week.   All of my songs in my liabrary have vanished i.e. Your Music > Your Songs.    A...

supermonkey488

Newbie

541 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops working on certain songs

Hi thereHaving a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has happened on other songs but can't track them down. The...

Newbie

Hi there Having a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has h...

Maria_B

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
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Superuser Contribution Spotify Won't Sync Specific Local Files From Desktop

Hello, I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it Here" which was recently taken off of spotify. Because of that...

Newbie

Hello,   I seem to be running into a small problem while trying to sync some local files on my desktop to my Andriod device. In a specific scenario, I own the Snarky Puppy album "We Like it He...

Maria_B

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs stop randomly.

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and reinstalled it, deleted cache, restarted the phone several ti...

Newbie

I need help from Spotify, I am paying for a premium account and I am unable to use my account on my Nokia, the songs get randomly paused with no apparent reason. I have deleted the app and ...

Maria_B

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Awesome, redownloading everything again

One hour before I go on holiday for a few weeks. Just great.It definitely coincided with reaching the song limit. I removed some albums I hardly listen to, so that I am under the limit and after restarting my phone, it started to redownload all songs...

Visitor

One hour before I go on holiday for a few weeks. Just great. It definitely coincided with reaching the song limit. I removed some albums I hardly listen to, so that I am under the limit and after ...

Maria_B

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Names of local songs display as "loading..."

A number of my local songs show up as "loading..." when I download them to my phone, and the album shows up as unknown album, rather than what is in their meta tag. I tried uninstalling and reinstalling the app a few times, and there was no change. T...

Newbie

A number of my local songs show up as "loading..." when I download them to my phone, and the album shows up as unknown album, rather than what is in their meta tag. I tried uninstalling and reinstall...

Maria_B

Moderator

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
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Superuser Contribution High high usage

I have wifi connected but spotify is still using a ton of my data... Can i fix that???

Newbie

I have wifi connected but spotify is still using a ton of my data... Can i fix that???

Maria_B

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duda con descargas

Tengo un teléfono Android y un iPod, en ambos tengo instalado spotify pero sólo quiero descargar las canciones al iPod... es posible eso ? O automáticamente se actualizan a ambos.

Newbie

Tengo un teléfono Android y un iPod, en ambos tengo instalado spotify pero sólo quiero descargar las canciones al iPod... es posible eso ? O automáticamente se actualizan a ambos.

Maria_B

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Discover Weekly question

I was wondering if Spotify's Discover Weekly playlist can see what you play with other apps, or if it just takes into account t what you listen to on the Spotify service only. I use Tidal primarily for listening, but I still use Spotify a little. Jus...

Music Fan

I was wondering if Spotify's Discover Weekly playlist can see what you play with other apps, or if it just takes into account t what you listen to on the Spotify service only. I use Tidal primarily f...

bdygert

Music Fan

736 Views

3 replies

0 likes

  • 736 Views
  • 3 replies
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Local files don't show up on phone anymore

I used to have local files from my laptop and it would play on my phone but I noticed recently that the songs are greyed out but all the songs that spotify has are still there. I've tried following the steps like making sure that my laptop and phone ...

Newbie

I used to have local files from my laptop and it would play on my phone but I noticed recently that the songs are greyed out but all the songs that spotify has are still there. I've tried follow...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Playlist tab is gone?

I recently remade my spotify account after deciding it would be less hassle than removing Facebook from it. I had copied over my playlists through the desktop version and was pretty happy with how well everything was going. However, upon opening up t...

Newbie

I recently remade my spotify account after deciding it would be less hassle than removing Facebook from it. I had copied over my playlists through the desktop version and was pretty happy with how we...

Joe

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Downloaded music not showing up offline

Opened spotify today to play some music I had downloaded and now none of the albums I have previously downloaded are coming up offline it says I need to go online and when I do the downloaded song symbol is still next to each song on every album. Ple...

Newbie

Opened spotify today to play some music I had downloaded and now none of the albums I have previously downloaded are coming up offline it says I need to go online and when I do the downloaded song sy...

Basketballgaz

Newbie

1113 Views

1 replies

0 likes

  • 1113 Views
  • 1 replies
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[Android] Spotify doesn't detect my microSD card

Today I bought a new microSD card (SanDisk Ultra 32GB). When I put it into my phone Spotify doesn't detect it. It works correctly, because I can save files on it. I've tried to restart my phone, put back the old one and reinstall the app. What can I ...

Newbie

Today I bought a new microSD card (SanDisk Ultra 32GB). When I put it into my phone Spotify doesn't detect it. It works correctly, because I can save files on it. I've tried to restart my phone, put ...

445 Views

0 replies

0 likes

  • 445 Views
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Autoplay persists despite being disabled

I have disabled the Autoplay (keep on listening to similar trackes when your music ends) feature as I find this incrediably annoying (especially given Spotify's inability to properly identify "similar" tracks). However, dispite disabling this Autopla...

Casual Listener

I have disabled the Autoplay (keep on listening to similar trackes when your music ends) feature as I find this incrediably annoying (especially given Spotify's inability to properly identify "simila...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes