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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107401 Views

26 replies

3 likes

  • 107401 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217349 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217349 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571474 Views

79 replies

3 likes

  • 571474 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470770 Views

577 replies

40 likes

Account
Free
  • 470770 Views
  • 577 replies
  • 40 likes

Spotify changes storage to Internal after I've set it to SD card

I have the Galaxy 8+ running Android 7.0. Ever since I got this phone (had an S7 previously) Spotify will change my settings to Internal Storage from the SD card. I've deleted, removed the folders, and reinstalled twice now.What's worse is when I set...

Newbie

I have the Galaxy 8+ running Android 7.0. Ever since I got this phone (had an S7 previously) Spotify will change my settings to Internal Storage from the SD card. I've deleted, removed the folders, a...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Spotify Music

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone listen near radio Stations Offline? Can i Add 9999 S...

Visitor

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone l...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Spotify music

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone listen near radio Stations Offline? Can i Add 9999 S...

Visitor

Hello Spotify i have a Question How to listen near music that not avaible in holland i miss songs that greyed out When adding More Music Spotify? And Can The Radio feature offline making For anyone l...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Sharing albums with Facebook not working.

Hi, I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open with a new post populated with a link to the album and a preview. This h...

Newbie

Hi,   I belong to a Facebook group where we share what albums we are listening to. Up until yesterday, I was able to click Share > More > Facebook > The group. Facebook would open wit...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Solved!! Samsung S8 Streaming Issues

Hi All,I received my Samsung Galaxy S8 on Friday, beaut! Unfortunately when I paired it too my car I am having difficulty streaming music over Bluetooth audio. It works but stops and starts frequently, thinking was my car I tried it on my wife's BMW ...

Regular

Hi All, I received my Samsung Galaxy S8 on Friday, beaut! Unfortunately when I paired it too my car I am having difficulty streaming music over Bluetooth audio. It works but stops and starts frequen...

iphill2

Regular

19955 Views

12 replies

0 likes

  • 19955 Views
  • 12 replies
  • 0 likes

Last.fm scrobble issues Spotify App on android

So I'm entirely unable to authenticate my last.fm account in the Spotify mobile app, and I haven't been able to *ever*last.fm scrobbling works fine on the website, on all my pc's using the browser extension, etc.I've tried an entire re-install of the...

Casual Listener

So I'm entirely unable to authenticate my last.fm account in the Spotify mobile app, and I haven't been able to *ever* last.fm scrobbling works fine on the website, on all my pc's using the browser ...

user-removed

Not applicable

1652 Views

8 replies

0 likes

  • 1652 Views
  • 8 replies
  • 0 likes

Spotify doesn't load or loads very slowly

hey, I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstalling, updating phone software. how can I solve it?

Newbie

hey,   I'm trying to use spotify on sony Sony Xperia E5 but after the app starts it dispalys the screens after like 1-2 minutes or says that something went wrong. I tried updating, reinstallin...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

My chromecast that i bought a month ago has just disappeared from my android spotify app

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing help! it worked this morning now only spotify doesnt pick up the chromecast

Newbie

My chromecast that i bought a month ago has just disappeared from my android spotify app. Restarting everything does nothing   help!   it worked this morning now only spotify doesnt pic...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

How to delete offline music from my smartphone?

Hello ! I've noticed that when I untick the "Download" button of an album or a playlist in order to remove the tracks from my phone memory, they are not deleted but just not available for listening. Which folder or files should I remove from my phone...

Roadie

Hello ! 🙂 I've noticed that when I untick the "Download" button of an album or a playlist in  order to remove the tracks from my phone memory, they are not deleted but just not available for l...

Tom

Community Legend

1318 Views

5 replies

1 likes

  • 1318 Views
  • 5 replies
  • 1 likes

Offline music is getting deleted

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to my music what am I supposed to do this is awful.

Casual Listener

For no reason I'll go back to Spotify listen to my saved songs and they are all deleted. Playlist stay it is just the albums that disappear and I'm stuck the whole day without being able to listen to...

Adp211

Casual Listener

626 Views

2 replies

1 likes

  • 626 Views
  • 2 replies
  • 1 likes

Chromecast Audio doesn't work with Spotify Android

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio?My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ipad 2 (whatever OS)[2].Family account, two users [1] a...

Regular

Hi, is it just me, or Spotify for Android works horribly with ChromeCast audio? My setup - pretty **bleep** internet connection, netgear WNDR3700, Galaxy Note 5 (6.0)[1], Galaxy A3 2015 (6.0)[2], Ip...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Spotify stops working on any wi-fi

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops working some hours or songs afterwards.This happens on di...

Casual Listener

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops workin...

Jlgador

Casual Listener

666 Views

4 replies

0 likes

  • 666 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing after a few seconds

Spotify keep pausing after playing for 30 seconds to a minute. Not being used on any other device. I have uninstalled and reinstalled on Huawei P9 device. Any suggestions?

Casual Listener

Spotify keep pausing after playing for 30 seconds to a minute.  Not being used on any other device.  I have uninstalled and reinstalled on Huawei P9 device.  Any suggestions?

Joe

Community Legend

1725 Views

3 replies

0 likes

  • 1725 Views
  • 3 replies
  • 0 likes

Solved!! What is that waveform image below the art cover?

So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious about what's the app trying to tell me

Regular

So, I managed to sync some songs of the Dethalbum III to my android phone as local files, but I noticed that below the album info appears this funky waveform in red background, so I'm pretty curious ...

Joe

Community Legend

3702 Views

1 replies

0 likes

  • 3702 Views
  • 1 replies
  • 0 likes

Galaxy S7 Edge crashes

Helloooo,I have my Galaxy S7 Edge now for about a week and Spotify keeps on crashing my phone. The App works fine for as long as there is no notfication coming in and the phone is not in standby. My phone goes into standby after 1 minute and Spotify ...

Casual Listener

Helloooo, I have my Galaxy S7 Edge now for about a week and Spotify keeps on crashing my phone.   The App works fine for as long as there is no notfication coming in and the phone is not in s...

tinnedpilchards

Casual Listener

5088 Views

15 replies

3 likes

  • 5088 Views
  • 15 replies
  • 3 likes

No puedo guardar música en la tarjeta SD

Solía tener mi música offline guardada en la memoria SD, pero hace unos 5 días se borraron todas y ya me aparece la opción de guardar en la SD, ayuda

Newbie

Solía tener mi música offline guardada en la memoria SD, pero hace unos 5 días se borraron todas y ya me aparece la opción de guardar en la SD, ayuda

DXTN

Regular

5519 Views

1 replies

0 likes

Premium
  • 5519 Views
  • 1 replies
  • 0 likes

Spotify Android app crash when listening to song

Whenever I playing song on spotify, it suddenly crash / stop. I have to open the apps again and play the song back. I already give permission for spotify to keep awake when the phone on sleep.

Newbie

Whenever I playing song on spotify, it suddenly crash / stop. I have to open the apps again and play the song back. I already give permission for spotify to keep awake when the phone on sleep.

nossilla_24792

Newbie

789 Views

3 replies

0 likes

  • 789 Views
  • 3 replies
  • 0 likes

premium

hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android user as well.thanks!

Newbie

hi! im just wondering if after my 7 day trial, am i going to be charged after that? because i read in another article that you wont, but that was for a 48 hour trial. please note that im an android u...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Keep having to download ALL my songs daily!

This has been happening for the last 2 weeks and it's driving me insane! Every morning I have to download all my songs and play lists. Why is this happening?

Newbie

This has been happening for the last 2 weeks and it's driving me insane! Every morning I have to download all my songs and play lists. Why is this happening?

Jacob

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes