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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115225 Views

27 replies

4 likes

  • 115225 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231637 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231637 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591133 Views

79 replies

3 likes

  • 591133 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485623 Views

580 replies

42 likes

Account
Free
  • 485623 Views
  • 580 replies
  • 42 likes

Non funziona all'estero

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

Newbie

Sono in Libano per lavoro e non mi fa cambiare paese nel profilo,come posso risolvere?

765 Views

0 replies

0 likes

  • 765 Views
  • 0 replies
  • 0 likes

Dowloaded playlist no longer downloaded?

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provider that I've used all my monthly data, found out t...

Casual Listener

So I've made this playlist for myself like 2 or 3 weeks ago, downloaded this playlist so I could listen to it offline or at least without using data, now all of a sudden I get a message from my provi...

OptimuzKrice

Roadie

1143 Views

3 replies

0 likes

  • 1143 Views
  • 3 replies
  • 0 likes

Solved!! Sync downloaded playlists

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well?If not, is there a way such that i can make sure my downloaded playlist is up to date?

Newbie

I have downloaded a playlist on Spotifys Android app. If the playlist gets updated, will my downloaded playlist automatically update as well? If not, is there a way such that i can make sure my do...

kfcheong

Casual Listener

609 Views

1 replies

1 likes

  • 609 Views
  • 1 replies
  • 1 likes

Superuser Contribution Downloads disapear

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

Newbie

Som time aftee i download my playlist it disapears, its still on my sd-card but doesn't work offline. Anyone knows why?

ZullyB

Roadie

511 Views

1 replies

1 likes

  • 511 Views
  • 1 replies
  • 1 likes

Problems with the Bass Sound

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on Bluetooth or even if a listening right trough the p...

Newbie

I'm having problems with the bass sound. This problem have ruined my Electronic and House musics. At first i thought that the problem was on my headphones, but the same thing happens if i connect on ...

785 Views

0 replies

2 likes

  • 785 Views
  • 0 replies
  • 2 likes

Premium user, Certain songs won't download for offline mode

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer). My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlists I have 31 songs, but not all of them will play. They all ...

Casual Listener

Hello! I'm a Premium user, I use Spotify both on my PC and my phone (HTC Explorer).   My problem is that when I download my playlists, some songs refuse to get downloaded. In one of my playlis...

kwbowman1714

Newbie

23634 Views

6 replies

1 likes

  • 23634 Views
  • 6 replies
  • 1 likes

Bluethooth connection problems

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1 and Bluetooth connections since months in my Car.But since the latest update to Spotify 8.4.1.846 armV7 , i can connect via Bluetooth but no Sound is available . I re-installed Sp...

Casual Listener

Hi , i use my Premium Spotify Account via my Samsung S4 /Android 5.0.1  and Bluetooth connections since months in my Car. But since the latest update to Spotify 8.4.1.846 armV7 , i can connect...

lcolling

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Can't see all my playlists on Android Auto

Finally got Android Auto in my car, but I can only see like half of my playlists?

Casual Listener

Finally got Android Auto in my car, but I can only see like half of my playlists?

nathtothep

Music Fan

26258 Views

63 replies

13 likes

  • 26258 Views
  • 63 replies
  • 13 likes

Not All Saved Songs Transferred To New Phone

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is there a way to get the rest of my saved songs on the ne...

Newbie

I purchased a new phone, and I had no issues logging into my Spotify account. However, only a few of the songs I had saved are now on the new phone. I still have access to the older phone, so is ther...

Joe

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Spotify on FiiO music player X5 3rd gen

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening the Spotify. But it it strange that, the songs have gone...

Casual Listener

After downloading some songs through the Spotify app on the X5 3rd gen running Android 5.1, if I power off the X5 3rd gen and power it on again, the downloaded songs will disappear when opening&...

Shadow67

Casual Listener

12292 Views

2 replies

0 likes

  • 12292 Views
  • 2 replies
  • 0 likes

Storage use

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple developers and address the issue as a real company wo...

Casual Listener

App is using internal storage instead of SD card. Please fix. I'm not getting paid for doing a workaround clean install whatsoever. I'm paying for a service and demand it to be fixed. Get a couple de...

johnnyquest71

Casual Listener

2309 Views

9 replies

0 likes

  • 2309 Views
  • 9 replies
  • 0 likes

App crashes when i try to login

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login.Ive tried reinstalling the app and have reset my password. The app still crashes.

Newbie

Im using the android app on my lg v20 and it crashes as soon as i enter my username and password and click login. Ive tried reinstalling the app and have reset my password. The app still crashes.

OptimuzKrice

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

lost all my playlist!!! help!

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried going to my account it says premium. Tried to recover...

Newbie

I fell asleep listening to one of my playlist. Phone dies. Woke up put it on the charger. Go to my account and every song is gone. Try to log off and log back in. Credit card info is good. I tried go...

OptimuzKrice

Roadie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Multiple offline devices registered to same phone, deletes all music

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, ...

Newbie

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" er...

acalvane92

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Spotify keeps stopping

Pls advise im paying $12 per month for this **bleep**

Newbie

Pls advise im paying $12 per month for this **bleep**

Robert_W

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Bug - Beta & Official release. Losing offline playlists repeatedly

I'm still getting a very frustrating error that was present in the beta. I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phone reception. I keep getting an error where as soon as Spotify loses c...

Casual Listener

I'm still getting a very frustrating error that was present in the beta.     I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phon...

Omnomshibob

Casual Listener

3176 Views

9 replies

6 likes

  • 3176 Views
  • 9 replies
  • 6 likes

Where has my Up Next gone?

I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

Casual Listener

 I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

samuraistar05

Casual Listener

621 Views

2 replies

0 likes

  • 621 Views
  • 2 replies
  • 0 likes

Music undownloading itself?

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Newbie

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Tom

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Music

All of my music got deleted two times, just a couple of playlists got saved, need help

Casual Listener

All of my music got deleted two times, just a couple of playlists got saved, need help

Tom

Community Legend

745 Views

3 replies

0 likes

  • 745 Views
  • 3 replies
  • 0 likes

Música chiando ao tocar - Music Play Error

Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu consigo executar normalmente, apenas em celulares an...

Casual Listener

Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu c...

user-removed

Not applicable

4179 Views

6 replies

3 likes

  • 4179 Views
  • 6 replies
  • 3 likes