Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375405 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi, I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Unfortunately, the only available option in Android app is aut...
Hi, I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Un...
Community Legend
459 Views
1 replies
0 likes
Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty list.Everything else appears to work great and loads ...
Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty li...
Newbie
691 Views
2 replies
0 likes
Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc.As https://support.spotify.com/us/using_spotify/share_music/sharing-music/ notes, one could previously select / deselect chan...
Spotify Android 8.4.0.539 released Tuesday May 2, 2017 represents a regression in UI for sharing to Facebook / Twitter / etc. As https://support.spotify.com/us/using_spotify/share_music/sharing-mu...
330 Views
0 replies
0 likes
I have two glitches with the app to report:1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes doesn't even show up (this only happens when music i...
I have two glitches with the app to report: 1. Sometimes music plays even when the app is closed. Also, the notification that I get at the top of my screen whenever I'm listening to a song sometimes...
Roadie
7061 Views
6 replies
0 likes
I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.
I have a moto G4 , when i wanna used the app it does not start. It Freeze starting or does not connect to internet.
312 Views
0 replies
0 likes
Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix, and I have no words to describe how much I hate t...
Why does Spotify starts itself out of the blue, many times a day? Why does it insist on playing random electronic music, which I hate? It got so common Spotify even made me a pure eletronic Daily Mix...
566 Views
0 replies
0 likes
No me funciona la opcion para actualizarme a premiu
No me funciona la opcion para actualizarme a premiu
238 Views
0 replies
0 likes
Getting rid of Sirrus radio for my car and instead want to use Spotify. Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the music as well as lowering the volume of music when it does...
Getting rid of Sirrus radio for my car and instead want to use Spotify. Everytime I get an email, text or any phone notificaton my music fades, and phone notification happens - disrupting the...
441 Views
0 replies
1 likes
I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?
I saved a lot of songs but sometimes they get "undownloaded" then I have to wait until all the song are "redownloaded". Why does this happen?
Roadie
363 Views
1 replies
0 likes
I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going to have to switch to Google Music or something else ...
I am begging you, please, as a loyal user for years and an enthusiastic one at that. I love your service, I have recommended and introduced it to many friends, family, and coworkers. But I am going t...
Community Legend
374 Views
1 replies
0 likes
Hi! I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic) The thing here is that I disabled this feature but is still showing up behind the ...
Hi! I'm one of those who things that Behind the lyrics is not as good as Spotify thougt it will be. I just want lyrics not the story behind it (but that's other topic) The thing her...
Community Legend
332 Views
1 replies
0 likes
Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.
Every time the 30 minutes of of ad free music commercial comes on where you have 30 seconds to click to watch a video, there is nothing to click to watch it, leading to more commercials.
Newbie
670 Views
3 replies
1 likes
Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en pausa y en la barra de tareas no me sale como que la...
Buenas, Tengo un problema desde que me compre el movil BalckView e7, y es que cuando estoy tranquilamente escuchando musica y apago la pantala del movil, a los 10, 20 segundos la canción se pone en p...
Roadie
344 Views
1 replies
0 likes
My phone (S7) allows for the use of an SD card so thats where I like to store all of my downloaded music, as I have a lot of it. All downloaded songs have been deleted from my phone multiple times for no apparent reason after being downloaded and wor...
My phone (S7) allows for the use of an SD card so thats where I like to store all of my downloaded music, as I have a lot of it. All downloaded songs have been deleted from my phone multiple times fo...
Casual Listener
1166 Views
7 replies
1 likes
The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have any suggestions?Thank you in advance!
The spotify app has been shutting down completely after 2-3 songs on my phone (lg aristo). This has only been happening for the last few days, but it's both annoying and worrying. Does anyone have an...
Casual Listener
470 Views
2 replies
1 likes
Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying that the account is already linked to a Facebook a...
Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying...
217 Views
0 replies
0 likes
I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on: 1. I usually fall asleep to a playlist. Recenty, it's starting to wake me up ag...
I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on: 1. I usually fall a...
Community Legend
712 Views
1 replies
0 likes
I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open it a message come up and says "no storage area found" even tho...
I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open i...
Community Legend
590 Views
7 replies
0 likes
Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been working as it should. I can still save the song on my...
Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been wo...
Community Legend
406 Views
1 replies
0 likes
I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (translated from German) and when I tap on the menu it sh...
I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (trans...
Music Fan
557 Views
2 replies
3 likes
