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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40362 Views
  • 65 replies
  • 25 likes
  • 40362 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876785 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876785 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26136 Views
  • 4 replies
  • 0 likes
  • 26136 Views
  • 4 replies
  • 0 likes

Singles Don't Appear

When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either look for them in artist playlists or browse for each ...

  • Casual Listener
  • When I open a page of any artist on my Android phone, only the Albums tab appears and if there are any compilation albums they appear too, but the singles are nowhere to be found. I have to either lo...
  • johnnynatt
  • Newbie
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Solved!! Since android nougat update issues with songs just stopping

Hi, Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P?My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently just stop playing - the app is still on my running programs wh...

  • Casual Listener
  • Hi,   Anyone else noticed any issues since updating to Android Nougat on a Nexus 6P? My problem is since updating to Android Nougat when I'm playing songs from my playlist they intermitently ...
  • Trevor1975
  • Casual Listener
  • 23801 Views
  • 4 replies
  • 0 likes
  • 23801 Views
  • 4 replies
  • 0 likes

Delete imported files from library

Hi, I started using the Spotify App just a few hours ago.I also bought premium and imported my local mp3 into the spotify app.Some moments later I deleted the local files by using the file browser.Here is the problem: Spotify still lists the songs in...

  • Casual Listener
  • Hi,   I started using the Spotify App just a few hours ago. I also bought premium and imported my local mp3 into the spotify app. Some moments later I deleted the local files by using the fi...
  • 465 Views
  • 0 replies
  • 0 likes
  • 465 Views
  • 0 replies
  • 0 likes

Radio playlist

I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them

  • Newbie
  • I want to delete those that say 'playlist de radio' and i cant. I can delete all the things ive heard except those playlists. pleasee delete them
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Download canzoni

Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie

  • Newbie
  • Salve! È possibile scarica la musica da Spotify Premium direttamente sulla scheda sd invece che sul dispositivo in modo da ridurre il consumo di memoria interna? Grazie
  • MattSuda
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Np storage menu

there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.

  • Casual Listener
  • there's no storage option in my PREMIUM SPOTIFY. It music keep consume my phone memory? I used to store it on my SD card but this did not work anymore. Any Help will be great.
  • Joe
  • Community Legend
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Listening to Spotify without Wifi

Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start playing when I'm still connected to wifi, but then ...

  • Newbie
  • Hey! I have the Spotify app (free version) on my Samsung Galaxy s7 phone. It was playing great in my car up until 3 days ago. Now the app tells me I don't have internet connection. Or, it will start ...
  • MattSuda
  • Spotify Star
  • 15235 Views
  • 1 replies
  • 0 likes
  • 15235 Views
  • 1 replies
  • 0 likes

Can't remove songs from playlist

i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client. Att,

  • Newbie
  • i try to remove songs from my playlist. That's works for a moment, but some time later, all the songs back again... **bleep**? That's happened on Windows client and Android Client.   Att,
  • cadmielp
  • Roadie
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Spotify doesn't show my download music

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage.The issue is not from the SD since this problem started hap...

  • Newbie
  • Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage. The is...
  • cadmielp
  • Roadie
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Set Spotify as default music player

This seems to have been a problem for a long time on android and is exclusive to Spotify.https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3Please fix!

  • Regular
  • This seems to have been a problem for a long time on android and is exclusive to Spotify. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/thread-id/3301/page/3 P...
  • 825 Views
  • 0 replies
  • 0 likes
  • 825 Views
  • 0 replies
  • 0 likes

Spotify Playing On Another Device

I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's going on?

  • Music Fan
  • I have spotify installed on two android phones. I'm listening on one and then randomly the other one starts playing which stops it playing on the phone I am originally listening to it on. What's goin...
  • Vanterax
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Notification bar controls cropped

My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ZUK Z2 Android 7.0.

  • Newbie
  • My notification bar menu (or whatever this thing is called) only shows 1 or 2 letters of the song and album i am listening to. Screenshot in the attachments. Is there a way to fix that? I am using a ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Shuffle is broken

I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my phone, and nothing works.

  • Newbie
  • I have a playlist where I keep all of my music, and when I press shuffle play, it just plays my playlist in order. I've tried clearing the cache, I've tried reinstalling it, I've tried restarting my ...
  • MartinStoichkov
  • Community Legend
  • 318 Views
  • 2 replies
  • 2 likes
  • 318 Views
  • 2 replies
  • 2 likes

shuffle wont work

for some reason my shuffle wont work on either pc or android.i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt).doesnt make a differnce if shuffle is on or off, it plays in order of how the songs are listed i...

  • Casual Listener
  • for some reason my shuffle wont work on either pc or android. i reinstalled, logged out and back in, checked if there's anything in the queue (there isnt). doesnt make a differnce if shuffle is on ...
  • MartinStoichkov
  • Community Legend
  • 339 Views
  • 4 replies
  • 0 likes
  • 339 Views
  • 4 replies
  • 0 likes

Solved!! [Mobile][Playlists] Buttons not working since last update

Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)

  • Visitor
  • Just to let you know that buttons are not working since last update. I can't add or remove songs from playlists. I keep tapping and it won't do anything. (Phone: Samsung Galaxy S7 Edge)
  • MartinStoichkov
  • Community Legend
  • 593 Views
  • 3 replies
  • 0 likes
  • Mobile
    Playlists
  • 593 Views
  • 3 replies
  • 0 likes

I didnt get my 30 days free trial on my first month of going premium

I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I did. I payed February 21st 2017. if my trial reall...

  • Regular
  • I was shown an offer by spotify the official website, to try a 30 days free trial. I clicked, it then let me to a page where I have to pay a month to start the trial. I assume that's what it is. So I...
  • Cjho08
  • Newbie
  • 631 Views
  • 4 replies
  • 0 likes
  • 631 Views
  • 4 replies
  • 0 likes

Truncated playlist using shuffle on Chromecast

Apologies if this has been covered before. I did look, but my specs my need cleaning. I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Chromecast, the list changes and is replaced with a much narrower c...

  • Music Fan
  • Apologies if this has been covered before. I did look, but my specs my need cleaning.   I'm generally happy with Spotify shuffle, but recently, I've been finding that when I connect to Ch...
  • Garbonzo
  • Casual Listener
  • 585 Views
  • 1 replies
  • 2 likes
  • 585 Views
  • 1 replies
  • 2 likes

All music undownloading.

Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience.Now my problem is I have to keep downloading over 500 songs as on my galaxy s7 edge it keeps u downloading. I've seen a few posts...

  • Newbie
  • Hi , I'm very new here and have started paying for spotify and when it works how it should I have a fantastic experience. Now my problem is I have to keep downloading over 500 songs as on my galax...
  • MartinStoichkov
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

How do I remove song from ALL area's of "your library"

I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple times in order to totally remove it from "my library"...

  • Regular
  • I deleted a few songs from "all songs" in "my Library", but they are still in there respected playlists.... at the moment I have to go through each one of my playlists and remove the song multiple ti...
  • justinewin_
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Can't Add Songs to Playlist?

I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ...The overlay closes as if I haven't clicked on it at all ...

  • Newbie
  • I'm using the latest version of Spotify for Android and every time I try and add a song to one of my playlists the app simply closes the overlay for the song that comes up after pressing the ... The...
  • Joe
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes