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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Memoria SD

Hola, necesito su ayuda.Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna.Saludos

Newbie

Hola, necesito su ayuda. Mi Spotify no reconoce la memoria completa de la sd, me arroja la misma cantidad de memoria entre la SD y la interna. Saludos

336 Views

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Shuffle on specific playlist

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist and I enable "Shuffle" it will just start playing al...

Casual Listener

I'm using an Android phone, and I've been using Spotify for years. I've never had this problem. I made a new playlist with songs that aren't in any other playlists. But whenever I play the playlist a...

480 Views

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Almacenamieto

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda :c

Newbie

Por que no puedo almacenar mi música en la micro SD no me la detecta la aplicación Pero el teléfono si, tampoco me aparecen la opción de almacenamiento, ya desinstalé la app y reinicie y nada. Ayuda ...

401 Views

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Can't download with mobile data

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has changed but every time I try to re download my songs...

Newbie

I have premium. I had a ton of songs downloaded. I broke my phone, got a new one and now I can't re download anything on mobile data which was never an issue before. Nothing about my phone plan has c...

tuberdise202

Regular

459 Views

1 replies

1 likes

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Requesting a song to be added

how can i request a song to be added to the library?

Regular

how can i request a song to be added to the library?

Jimbob1718

Regular

378 Views

2 replies

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Daily Mix Won't Open

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through the radio and the genres and moods as well. I listen...

Newbie

I have Spotify on both my phone and my laptop, however the Daily Mix only opens on the latter. Anytime I go to tap the Daily Mix button on my phone, nothing happens. I've tried accessing it through t...

448 Views

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Music Pauses When I Open Other Application

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? This issue is so annoy. My Spotify version is 7.7.0....

Casual Listener

I found out that everytime when I open my Clash Royale or Fire Emblem Heroes, Spotify will pause my music. This issue happens after I updated my HTC 10 to Android 7.0. Anyone have this problem too? T...

msange

Music Fan

4766 Views

3 replies

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Music volume lowers after a second into the song

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Getting quite frustrated...

Casual Listener

I have a sony xperia z5 compact and suddenly the music volume started to lower as soon as the song begins. It only happens on spotify. I've tried disabling android's equalizer, but it didn't work. Ge...

272 Views

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no reproduce ninguna canción

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas en la pc...ya probe con reinstalar la app y continua...

Newbie

la version para pc no reproduce ninguna cancion de nada. pasan las canciones y pasan. una tras otra y a veces aparece un notificacion celeste diciendo que las canciones no se encuentran almacenadas e...

354 Views

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Bluetooth Noise and Sound Quality Issues on Android Marshmallow

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing. The audio system is very high quality and doesn't have any bluetooth noise from Apple devices or older Android versions, it...

Regular

I use Spotify almost exclusively on Android connected to Bluetooth and hear a lot of noise in the sound when music is playing.  The audio system is very high quality and doesn't have any bl...

peter1233

Regular

3508 Views

3 replies

2 likes

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Too many offline devices... only one phone?

Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...

Newbie

Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...

Sudhansh

Casual Listener

1230 Views

2 replies

0 likes

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Loading Time while in Playlist

Right now whenever I1.) am in a playlist2.) while my phone is connected to the web3.) and I open up the context menu of a songI have to wait 5-10 seconds until spotify has searched for playlist recommendations.I actually can't interact with the song ...

Music Fan

Right now whenever I 1.) am in a playlist 2.) while my phone is connected to the web 3.) and I open up the context menu of a song I have to wait 5-10 seconds until spotify has searched for playli...

220 Views

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Android Spotify app offline playlists counting double: SD card AND internal storage.

Hi, The Spotify app on my Android phone (Wileyfox Swift, Cyanogen Mod 12) is doing something very odd. Here's the problem:I have 16Gb internal storage and a 32Gb external SD card, so naturally I want my offlione playlists on the SD cardThe app is con...

Regular

Hi,   The Spotify app on my Android phone (Wileyfox Swift, Cyanogen Mod 12) is doing something very odd. Here's the problem: I have 16Gb internal storage and a 32Gb external SD card, so natu...

lcolling

Community Legend

556 Views

2 replies

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Solved!! Play the music on offline

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline.Any suggestions?

Regular

Guys, I bought premium yesterday, and I'm currently using 30-days trial. However, I can't play my playlists on offline. Any suggestions?

kdochris

Regular

1028 Views

8 replies

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Adoptable Storage

Why can't the Spotify app be moved to the SD card through Adoptable Storage?

Visitor

Why can't the Spotify app be moved to the SD card through Adoptable Storage? 

heffequespotify

Casual Listener

1525 Views

5 replies

1 likes

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Saving micro sd

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use the sd card?

Casual Listener

OK so I've got my premium account and I want to save my music in my sd card, but the thing is even though it does save my music there it uses my phones memory as well any idea how to make it just use...

Joe

Community Legend

494 Views

3 replies

0 likes

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Music downloading to SD card, yet still taking up internal storage space (Galaxy S7/Nougat).

Greetings, Hello, I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to Nougat 7.0. I did a complete device wipe with the new update and was hoping t...

Regular

Greetings,   Hello,    I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to No...

emilyxo

Regular

11247 Views

24 replies

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Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

Casual Listener

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...

TenaciousT63

Newbie

3917 Views

7 replies

18 likes

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