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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387079 Views

545 replies

34 likes

Account
Free
  • 387079 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8034 Views

0 replies

7 likes

  • 8034 Views
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  • 7 likes

Cant link fb on the app

Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying that the account is already linked to a Facebook a...

Visitor

Hi I recently removed my old spotify account from facebook and hooked up my current spotify account to the same facebook, only trouble is when I try to log in on the app I get an error message saying...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
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Playlist radio randomly starts

I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on: 1. I usually fall asleep to a playlist. Recenty, it's starting to wake me up ag...

Regular

I have two frustrating issues, one related to the playlist radio (which I now fiercely dislike) and one that seems like a pure glitch. I do NOT have "autoplay" turned on:   1. I usually fall a...

Joe

Community Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

my spotify won't open

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open it a message come up and says "no storage area found" even tho...

Regular

I have Spotify premium and I had to delete it and reinstall it for something unrelated but when I tried to re-download it there were problems, it would download but whenever I try to open i...

Joe

Community Legend

605 Views

7 replies

0 likes

  • 605 Views
  • 7 replies
  • 0 likes

Can't listen to songs added directly from the computer on my phone

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been working as it should. I can still save the song on my...

Casual Listener

Since not every single song is available on Spotify, I've been using my computer to download them from the internet and use them on the app. I've done that for a while but recently, it hasn't been wo...

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Issue with Android Auto and Spotify

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (translated from German) and when I tap on the menu it sh...

Casual Listener

I use Android Auto (connected with my car) and Spotify to listen to music. Since some of the latest updates, I get an error in Android Auto saying ("Spotify seems to be currently not working") (trans...

nathtothep

Music Fan

577 Views

2 replies

3 likes

  • 577 Views
  • 2 replies
  • 3 likes

Spotify wont play through my car radio

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?

Newbie

I have my phone (Samsung A3) hooked up to bluetooth in my car (ford focus 2010) but it wont play spotify from my phone through the radio in my car? What can I do?  

340 Views

0 replies

0 likes

  • 340 Views
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Solved!! Spotify not working

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Does this mean i need to sign up for premium? I thought spotify wa...

Casual Listener

Playlist not loading songs & message keeps popping up about spotify premium service. I tried to reboot phone & make sure i have internet connection & wifi on but still doesnt respond. Doe...

MattSuda

Spotify Star

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Premium

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not avalible. What can I do?

Visitor

I have Premium but it doesn't work every time I log in the Message about the permium pops up. Every time I go on the pop up "Test Premium 30 Days Free!" And then come the Message "This Website is not...

MattSuda

Spotify Star

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

There is no option to cancel my free premium trial in the subscription page

I can't find any options to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response.

Visitor

I can't find any options  to cancel my free trial before the trial ends. This is ridiculous. There is also no option to delete my account. I have tried contacting Spotify and so far no response....

arzhie18

Newbie

1355 Views

2 replies

0 likes

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  • 2 replies
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Offline playlist not available

Hey,i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone.I downloaded about 700 songs. At first all worked nicely. Im in italy now without good wifi connection so i need t...

Casual Listener

Hey, i recently upgrated to premium to listen to spotify while im traveling the following months. I just use spotify on my android phone. I downloaded about 700 songs. At first all worked nicely....

Tanya-velasquez

Newbie

2236 Views

9 replies

0 likes

  • 2236 Views
  • 9 replies
  • 0 likes

Streaming to chromecast freezes after advertisement

I frequently stream music to chromecast with little or no issue. Lately after an add (usually add for wendy's), no music will follow. Add gets stuck and shows itself as repeating without any audio. I have to a total reboot on both tablet and chromeca...

Regular

I frequently stream music to chromecast with little or no issue.  Lately after an add (usually add for wendy's), no music will follow.  Add gets stuck and shows itself as repeating without ...

onemstchange

Regular

1820 Views

2 replies

1 likes

freezes
streeming
  • 1820 Views
  • 2 replies
  • 1 likes

Superuser Contribution Daily Mix Not Updating Set of Artists

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested artists? I have played Alex Clare and related artis...

Casual Listener

For the last past months, I have changed my list of artists and genre of music and my Daily Mix seem not getting caught up with it. How could I change a certain daily mix with a new set of suggested ...

kpdmusic

Casual Listener

1197 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Random Device Switching During Playback

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months. I'll be listening to Spotify on my desktop or my surface and then it will just switch to my phone and start playing from there as if I had told...

Visitor

This doesn't happen very often, but I've had this happen about 5 times now over the last couple of months.  I'll be listening to Spotify on my desktop or my surface and then it will just switch ...

Joe

Community Legend

4574 Views

7 replies

13 likes

  • 4574 Views
  • 7 replies
  • 13 likes

Self Service | Device Management

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist again. Please help!

Newbie

Ok so I have gone though and made a playlist of about 350 songs. I have downloaded them and can listen offline for about 2 days. Then when I open my list again I have to download the whole playlist a...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Different Songs

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the songs are here so it's not the biggest deal it jus...

Casual Listener

Does anyone know why my girlfriend and I would have different songs and albums showing up in our Spotify? We have the exact same phone (Galaxy S5) and we are on the same Spotify version... 99% of the...

feelikeastrangr

Community Legend

1851 Views

3 replies

0 likes

  • 1851 Views
  • 3 replies
  • 0 likes

Now need to go online in 12 hours?

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn't even make it through the flight.. I have tg ree ...

Casual Listener

So I'm about to have a trip to a place where access to spotify server will be limited, when I was trying the offline mode I discovered that I now only have 12 hours before I need to go online. Couldn...

461 Views

0 replies

0 likes

Offline Access
Offline availability
Premium
  • 461 Views
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EQ disappear

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

Visitor

I have a One plus 3 (also use Sony MDR-XB950BT) and at the beginning I used to have an EQ option in the Spotify settings but now is gone. What happened?

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
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Superuser Contribution problem with seeing which song is playing

how do i get to see which song is playing when the phone is turned off on samsung galaxy s5 neo

Newbie

how do i get to see which song is playing when the phone is turned off on samsung galaxy s5 neo  

ZullyB

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution No funcionan la función de letras Android

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

Newbie

Tengo una tablet Samsung Galaxy Tab 7.0 y no me funciona la función de letras, tengo la última versión de Spotify y no va. A mi hermano sí. ¿Qué puedo hacer?

ZullyB

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Weird location-based playback problem

I use Spotify in four locations: on my PC at work, and on my Android phone in my car (bluetooth), at the gym by my office, and at the gym by my home. It works great everywhere EXCEPT for at the gym by my house. It doesn't matter if I try to start lis...

Newbie

I use Spotify in four locations: on my PC at work, and on my Android phone in my car (bluetooth), at the gym by my office, and at the gym by my home.   It works great everywhere EXCEPT for at ...

thibaut3

Newbie

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes