Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194908 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194908 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536259 Views

78 replies

3 likes

  • 536259 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440050 Views

565 replies

37 likes

Account
Free
  • 440050 Views
  • 565 replies
  • 37 likes

Bug in network selection !

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

Newbie

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

339 Views

0 replies

1 likes

  • 339 Views
  • 0 replies
  • 1 likes

Solved!! Unlisted Hotkeys!

The official support article for the US Spotify hotkeys is out of date, so heres what's missing: Shift+(Left,Right) Skip five seconds back/fwdCtrl+r Toggle Repeat mode (Once, infinitely, off)Ctrl+s Toggle Shuffle on/offCtrl+Shift+a Deselect (Tested o...

Regular

The official support article for the US Spotify hotkeys is out of date, so heres what's missing:   Shift+(Left,Right)      Skip five seconds back/fwd Ctrl+r &nbs...

Joe

Community Legend

1139 Views

6 replies

2 likes

  • 1139 Views
  • 6 replies
  • 2 likes

How many offline tracks ?

Hi. I'd like to know how many offline tracks I get ?

Casual Listener

Hi. I'd like to know how many offline tracks I get ?

Joe

Community Legend

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Music playlist

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

Newbie

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Help

Freezes or just stops working when I get this adverisment, help!?

Newbie

Freezes or just stops working when I get this adverisment, help!?

Meepingcow

Newbie

438 Views

1 replies

1 likes

  • 438 Views
  • 1 replies
  • 1 likes

armv6 based device

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Casual Listener

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Joe

Community Legend

1480 Views

3 replies

0 likes

  • 1480 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Added Recently" sorting function does not work correctly between Desktop and Android

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recently added" on the the mobile it just ends up somewher...

Newbie

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recentl...

kardi13

Newbie

708 Views

2 replies

0 likes

  • 708 Views
  • 2 replies
  • 0 likes

Problemas de Descarga/Download problems

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya no tengo la música descargada, pero mi SD tiene men...

Newbie

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya ...

teucuemperigo

Newbie

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Very slow loading of playlists

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are sync'd to the device anyway so why does Spotify sit...

Music Fan

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are ...

Pat_Zambri

Newbie

2004 Views

4 replies

4 likes

  • 2004 Views
  • 4 replies
  • 4 likes

Ad wont play

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad should be and no matter how many times I press play...

Newbie

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad ...

478 Views

0 replies

2 likes

  • 478 Views
  • 0 replies
  • 2 likes

Kendi kendine kapanıyor

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat kapatıyo ve üst üste yapıyor.

Newbie

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat ka...

mercanyuksek

Casual Listener

91083 Views

10 replies

48 likes

  • 91083 Views
  • 10 replies
  • 48 likes

Daily Mix Issue

Songs aren't building as i listen to daily mixes OR artist radio stations....i am active as i like or dislike each song...but the radio or daily mix ALWAYS stops abruptly after a set number of songs... how do I fix this?

Newbie

Songs aren't building as i listen to daily mixes OR artist radio stations....i am active as i like or dislike each song...but the radio or daily mix ALWAYS stops abruptly after a set number of songs....

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Change the Genius Font Size

How do you change the font size and if you can't change it then whats the point of the Genius update when you cant even see half of the sentence.

Newbie

How do you change the font size and if you can't change it then whats the point of the Genius update when you cant even see half of the sentence.

839 Views

0 replies

1 likes

  • 839 Views
  • 0 replies
  • 1 likes

Solved!! Can't look at artists pages

I'll click on the "go to artist" button and more often than not, I'm unable to view the page. What's weird is that it doesn't happen with every artist, just most of them. I have tried resetting my phone and reinstalling the app, but I'm still running...

Newbie

I'll click on the "go to artist" button and more often than not, I'm unable to view the page. What's weird is that it doesn't happen with every artist, just most of them. I have tried resetting my ph...

Napalmhardcore

Casual Listener

13371 Views

5 replies

5 likes

  • 13371 Views
  • 5 replies
  • 5 likes

Solved!! Noise using aux

I have the galaxy s8 and when I'm using the aux cord only in my car, it's making a really bad static noise. Any help why or how to get rid of it? I've tried uninstalling and re-installing... Didn't help. I tried the equalizer... Didn't do anything. H...

Casual Listener

I have the galaxy s8 and when I'm using the aux cord only in my car, it's making a really bad static noise. Any help why or how to get rid of it? I've tried uninstalling and re-installing... Didn't h...

cluz

Gig Goer

3350 Views

3 replies

0 likes

  • 3350 Views
  • 3 replies
  • 0 likes

Music starts playing during calls

Over the last couple of weeks, this has happened three times on my Android device and had never happened before that (using Android devices with Spotify for years prior). It has happened both during a phone call and a Skype call that music has starte...

Regular

Over the last couple of weeks, this has happened three times on my Android device and had never happened before that (using Android devices with Spotify for years prior).   It has happened bot...

3820 Views

0 replies

2 likes

call
Calls
Music
phone
playing
Skype
starting
starts
  • 3820 Views
  • 0 replies
  • 2 likes

Solved!! App wont load

Hi i have a samsung s7 and have it for over a month now. Today for some reason once i launched spotify on my phone it closed before opening the menu. Ive restarted and reinstalled multiple times, including going into settings and doing it from there....

Casual Listener

Hi i have a samsung s7 and have it for over a month now. Today for some reason once i launched spotify on my phone it closed before opening the menu. Ive restarted and reinstalled multiple times, inc...

Kiamasurf

Casual Listener

1172 Views

3 replies

1 likes

Login
Other
  • 1172 Views
  • 3 replies
  • 1 likes

¿Why the app delete all the music And albums in S7 edge

I download some albums and the next day all this music are delete. Download again, and again, and again, always found delete the songs... in my S7 Edge.Is boring and disgusting.

Newbie

I download some albums and the next day all this music are delete. Download again, and again, and again, always found delete the songs... in my S7 Edge. Is boring and disgusting.

Gonzo_VF

Newbie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Wont accept my prepaid visa card

So I have a prepaid visa card and everytime I put the information in, spotify tells me that my card or payment provider is having a bad day. Why will it not let me use my card (I've tried 3 different activated prepaid visa cards and none have worked)...

Casual Listener

So I have a prepaid visa card and everytime I put the information in, spotify tells me that my card or payment provider is having a bad day. Why will it not let me use my card (I've tried 3 different...

MatildaJ99

Newbie

910 Views

1 replies

1 likes

  • 910 Views
  • 1 replies
  • 1 likes