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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376221 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7563 Views

0 replies

7 likes

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No sequential play though I have premium

Hi!I have the premium subscription but I can only shuffle play albums when I'm on my Samsung Galaxy 5 mobile phone. I expected to be able to play them sequentially.Rgds Christian

Regular

Hi! I have the premium subscription but I can only shuffle play albums when I'm on my Samsung Galaxy 5 mobile phone. I expected to be able to play them sequentially. Rgds Christian

benbland

Newbie

2501 Views

5 replies

0 likes

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Behind the lyrics não está mostrando toda a informação

Estou com um problema que pode ser total ignorância minha, então peço desculpa desde já pelo incomodo. Em meu spotify apareceu um novo recurso chamado "Behind the Lyrics" que mostra as informações e curiosidades por trás das letras. Amei esse novo re...

Newbie

Estou com um problema que pode ser total ignorância minha, então peço desculpa desde já pelo incomodo. Em meu spotify apareceu um novo recurso chamado "Behind the Lyrics" que mostra as informações e ...

422 Views

0 replies

0 likes

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Solved!! Songs Skipping While Running

I have Spotify on Android(LG G3) used while running. Songs appear to be skipping using the motion sensor. This makes using spotify on the run annoying/impossible. Is there any solution to this? I have looked through android spotfify settings and cann...

Newbie

I have Spotify on Android(LG G3) used while running.   Songs appear to be skipping using the motion sensor. This makes using spotify on the run annoying/impossible.   Is there ...

YakovAuerbach

Casual Listener

14934 Views

5 replies

0 likes

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Playlist often unaivalable offline and logout offline

I noticed a very annoying problem implicating the using of Spotify offline. Often playlists saved on my device are not available offline so for example when I open spotify on the plane or when I don't have connection I cannot listen to the whole play...

Newbie

I noticed a very annoying problem implicating the using of Spotify offline. Often playlists saved on my device are not available offline so for example when I open spotify on the plane or when I don'...

Jonnyf16

Newbie

464 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems with downloaded songs

Good afternoon, I would like to consult how do I make the application recognize the downloaded songs in the micro SD so that you do not have to re-download them?

Newbie

Good afternoon, I would like to consult how do I make the application recognize the downloaded songs in the micro SD so that you do not have to re-download them?

Joe

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Changing the order of a playlist permanently

Hi guys.I know how I can change the order of my songs in the shuffle mode. But how can I change the order of my own playlist permanently (means, if I restart the app, the songs should be in my chosen order). The only option I know is to create a new ...

Newbie

Hi guys. I know how I can change the order of my songs in the shuffle mode. But how can I change the order of my own playlist permanently (means, if I restart the app, the songs should be in my chos...

Joe

Community Legend

1098 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't seem to get this Waze integration working...

So, I have tried everything to get the Waze integration working. I have tried from both apps. I saw an "enable Spotify" setting in the Waze app (which I did), but have not seen anything in my Spotify settings. I can have both apps running when drivin...

Music Fan

So, I have tried everything to get the Waze integration working. I have tried from both apps. I saw an "enable Spotify" setting in the Waze app (which I did), but have not seen anything in my Spotify...

IByrdl

Casual Listener

57474 Views

6 replies

0 likes

Waze
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playing spotify on Samsung s8 via airplay receiver and bmw car

hi there,I had an iphone 6 and recently upgraded to samsung s8. on the iphone i could easily play music at home via airply to my stereo and in the car as it was integrated.now..im having issues connecting to my stereo as airply doesnt work with samsu...

Newbie

hi there, I had an iphone 6 and recently upgraded to samsung s8. on the iphone i could easily play music at home via airply to my stereo and in the car as it was integrated. now..im having issues c...

1015 Views

0 replies

0 likes

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Imported music never shows on my songs list

Hi, I've been having trouble with the Android importing feature for a while now. I have a few local folks for songs that aren't available on the app, and I've tried to import them several times, but they never show up on my "imported music" list. I g...

Casual Listener

Hi, I've been having trouble with the Android importing feature for a while now. I have a few local folks for songs that aren't available on the app, and I've tried to import them several times, but ...

346 Views

0 replies

0 likes

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spotify aux to car stereo

Problem is that when I connect my mobile to my car stereo via aux , it will play a song for few seconds then stops .I have tryed this on WiFi/3g/4g , therefore its not a connection issueI have changed aux cable to a new one , still the problem occurs...

Casual Listener

Problem is that when I connect my mobile to my car stereo via aux , it will play a song for few seconds then stops . I have tryed this on WiFi/3g/4g , therefore its not a connection issue I hav...

ellboo123

Newbie

7291 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Superuser Contribution Lockscreen notification killing battery on Nougat

Hello, I wasn't able to find a topic similar or related to this. I'm using Nougat on a Huawei P9 and the lockscreen notification keeps turning the screen on everytime a song is played or changed when playing music on my computer. Basically, if Spotif...

Casual Listener

Hello, I wasn't able to find a topic similar or related to this.   I'm using Nougat on a Huawei P9 and the lockscreen notification keeps turning the screen on everytime a song is played o...

timmy2k

Regular

693 Views

3 replies

0 likes

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  • 3 replies
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Spotify Doesn't work in my home wifi

So,when i'm in my home the spotify doesn't work but when i'm using the Wi Fi of another place,it works,doens't work in my home so, what i do? I tried to unistall it,doesn't work,i turn my cellphone off and after a few minutes i put it On and nothing ...

Casual Listener

So,when i'm in my home the spotify doesn't work but when i'm using the Wi Fi of another place,it works,doens't work in my home so, what i do? I tried to unistall it,doesn't work,i turn my cellphone o...

Megamixx313

Newbie

1609 Views

5 replies

1 likes

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Solved!! Cant login

Everytime I try to login it says "Enjoying your trip? To listen abroad for more than 14 days tell us where you are at spotify.com.". I cannot change my current location due to it being fixated to Austria even though I currently live in Bosnia and Her...

Newbie

Everytime I try to login it says "Enjoying your trip? To listen abroad for more than 14 days tell us where you are at spotify.com.". I cannot change my current location due to it being fixated to Aus...

lubos

Roadie

1589 Views

4 replies

0 likes

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Music thats not on spotify

Hey spotifySo I have been seeking certain soundtracks on the spotify app but they just are not available so I was just wondering if it would be possible to download all the pokemon movies soundtracks onto spotify at all

Casual Listener

Hey spotify So I have been seeking certain soundtracks on the spotify app but they just are not available so I was just wondering if it would be possible to download all the pokemon movies soundtrac...

MattSuda

Spotify Star

350 Views

1 replies

0 likes

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  • 1 replies
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Looking for a song

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed. Is there a way to find out what songs I've recently listened t...

Newbie

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed....

MattSuda

Spotify Star

298 Views

1 replies

0 likes

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  • 1 replies
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Spotify randomly goes silent

I'm a premium user. I use a Huawei P7. Most of the times, I listen from my saved playlist, so I'm not sure if this is a more general problem. Sometimes, when the player goes to next song, the audio mutes, but the player keeps going forward. I have to...

Casual Listener

I'm a premium user.  I use a Huawei P7. Most of the times, I listen from my saved playlist, so I'm not sure if this is a more general problem.   Sometimes, when the player goes to ne...

Screwyouspotish

Regular

2821 Views

5 replies

0 likes

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Better Product

While I love the idea of this service I have also never encountered a piece of software that is such a struggle to use. Each session is a wrestling match -- you select an option and maybe the menu loads. Maybe it times out and you try again. Will it ...

Newbie

While I love the idea of this service I have also never encountered a piece of software that is such a struggle to use. Each session is a wrestling match -- you select an option and maybe the menu lo...

musicwoop

Music Fan

342 Views

1 replies

1 likes

Android
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  • 1 replies
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Removed Spotify App which had 6gb of data - Now that space is still not available

Hi, My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App. However, this has not freed up any space, and now I can't find any way to delete the 6gb worth of files from my phone. I then...

Newbie

Hi,   My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App.   However, this has not freed up any space, and now I can'...

Joe

Community Legend

1381 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Family share

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account. It worked great for about a month. Now I'm getting emails saying it can't verify I live at the same address even though I put in the exact s...

Newbie

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account.  It worked great for about a month. Now I'm getting emails saying it can't verify I ...

Robert_W

Community Legend

599 Views

2 replies

0 likes

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How do I load the Spotify app on an Android phone without enabling in app purchases?

I have Spotify Premium for Family. I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases. Are my kids out of luck, or is there another way to load the app...

Newbie

I have Spotify Premium for Family.  I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases.  A...

247 Views

0 replies

0 likes

  • 247 Views
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