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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118745 Views

27 replies

4 likes

  • 118745 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239492 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239492 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600336 Views

79 replies

3 likes

  • 600336 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492842 Views

581 replies

42 likes

Account
Free
  • 492842 Views
  • 581 replies
  • 42 likes

Multiple offline devices registered to same phone, deletes all music

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, ...

Newbie

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" er...

acalvane92

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Spotify keeps stopping

Pls advise im paying $12 per month for this **bleep**

Newbie

Pls advise im paying $12 per month for this **bleep**

Robert_W

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Bug - Beta & Official release. Losing offline playlists repeatedly

I'm still getting a very frustrating error that was present in the beta. I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phone reception. I keep getting an error where as soon as Spotify loses c...

Casual Listener

I'm still getting a very frustrating error that was present in the beta.     I set a lot of playlists for offline listening, as I like to hike where there is very little or no cell phon...

Omnomshibob

Casual Listener

3199 Views

9 replies

6 likes

  • 3199 Views
  • 9 replies
  • 6 likes

Where has my Up Next gone?

I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

Casual Listener

 I have Spotify Premium and for the past month or so I haven't been able to find Up Next on my list of song options. I'm not tech-savvy and I have no idea what to do! Somebody please help me!

samuraistar05

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Music undownloading itself?

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Newbie

Anybody know why my songs are undownloading themselves and asking to be redownloaded randomly?

Tom

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Music

All of my music got deleted two times, just a couple of playlists got saved, need help

Casual Listener

All of my music got deleted two times, just a couple of playlists got saved, need help

Tom

Community Legend

763 Views

3 replies

0 likes

  • 763 Views
  • 3 replies
  • 0 likes

Música chiando ao tocar - Music Play Error

Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu consigo executar normalmente, apenas em celulares an...

Casual Listener

Olá.. Estou tendo um problema ao executar algumas músicas. Algumas músicas não reproduzem corretamente, elas ficam chiando como uma estação de tv ou rádio fora do ar.. Porém em tablet ou desktop eu c...

user-removed

Not applicable

4196 Views

6 replies

3 likes

  • 4196 Views
  • 6 replies
  • 3 likes

Collaborative playlist

Hi all,is there any specific way to follow related to the ability of adding a track to a playlist owned by me ?I mean, I have a collaborative playlist and one of my follower can't add a track to it (can see and play tracks in it but can't add).Let me...

Casual Listener

Hi all, is there any specific way to follow related to the ability of adding a track to a playlist owned by me ? I mean, I have a collaborative playlist and one of my follower can't add a trac...

IvanL2

Casual Listener

486 Views

2 replies

0 likes

  • 486 Views
  • 2 replies
  • 0 likes

local songs in playlist cant be deleted

i have put 2 local song files in my playlist but decided to delete them a while ago. When i'm looking at the playlist on my phone the local songs are still there, but greyed out. how do i delete these from my phone (galaxy s7)?

Newbie

i have put 2 local song files in my playlist but decided to delete them a while ago. When i'm looking at the playlist on my phone the local songs are still there, but greyed out. how do i delete thes...

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Can't open Genius Behind the Lyrics

I can't open the genius lyrics. The button doesn't show up

Newbie

I can't open the genius lyrics. The button doesn't show up

Joe

Community Legend

1015 Views

1 replies

1 likes

  • 1015 Views
  • 1 replies
  • 1 likes

it erases all the offline music once in a while

I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldnt pay for it.A realy unsatisfied costumer

Casual Listener

I have a family acount and once in a while i lose all the offline music and naturaly i realise that when i need it. And the i dont have it. I pay for it. If it was to use the the mobile data i wouldn...

guilhermecos

Casual Listener

728 Views

2 replies

1 likes

  • 728 Views
  • 2 replies
  • 1 likes

Superuser Contribution Chromecast Audio's don't show on Samsung Galaxy S7

Hello everyone, I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5. On my S7 Spotify Connect does not show my chromecast audio in the device list when I arrive at home. When running spoti...

Regular

Hello everyone,   I'm having a strange issue. As a private smart phone i use a samsung galaxy S7. As a work phone I use a Galaxy A5.    On my S7 Spotify Connect  does not show ...

DualDevil

Regular

3542 Views

13 replies

3 likes

  • 3542 Views
  • 13 replies
  • 3 likes

Can't sync local files

Hi there, I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spotify to fix that, but in the meantime I just want to listen to my...

Visitor

Hi there,   I have a local copy of Bad Self Portraits by Lake Street Dive, because the copy on Spotify sounds terrible (major compression). Obviously, the better solution would be for Spo...

Joe

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Previous song displayed in the car

Hi,I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2). When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous song that is displayed on the screen instead of the current one....

Casual Listener

Hi, I have the last version of Spotify on a OnePlus X with LineageOS (Nougat 7.1.2).   When I put music through bluetooth in my car (Seat Leon 2016), it is always the title of the previous so...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Android Auto: Are downloaded songs being played?

Hi there,I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in).When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded songs.Sadly on Android Auto you cannot see if a song i...

Regular

Hi there, I use Spotify on Android Auto in a Skoda Rapid (Android Auto built in). When not on wifi I listen to downloaded songs on Spotify most of the time - so in the car I want to hear downloaded...

1122 Views

0 replies

6 likes

android auto
offline mode
  • 1122 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Downloaded songs stop playing and cause spotify to just load.

Hey,Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'm not at the song cap. The song will play like 20-40 se...

Casual Listener

Hey, Need a little help I have been having this problem for a while I had a glaxay S7 and I have upgraded to the S8 and the problem still happens. So I download my songs I have enough space and I'...

Ghost13

Casual Listener

11226 Views

2 replies

0 likes

  • 11226 Views
  • 2 replies
  • 0 likes

Imported Songs in my Musiclist

Hey guys ive got a problem:i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chance, it doesnt work for me.My Question now is how i can delete t...

Newbie

Hey guys ive got a problem: i imported my own music list to the spotify list and somehow i cant play all songs who got imported to the Spotify playlist. I wanted to delete them but no chan...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

My music is cleared every time i open the application

Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted

Newbie

Every time I open the application in offline mode or without internet the session is closed and the downloaded songs are deleted 

primehaole

Casual Listener

1161 Views

2 replies

3 likes

Android
Dowload list problem erased
Offline Access
  • 1161 Views
  • 2 replies
  • 3 likes

Spotify Plays Over Phone Calls

I'm having an issue where Spotify doesn't pause music playing during phone calls. I have a Samsung Galaxy S6 Edge+. I don't see any option for this in settings and other audio apps behave correctly.

Casual Listener

I'm having an issue where Spotify doesn't pause music playing during phone calls.  I have a Samsung Galaxy S6 Edge+.  I don't see any option for this in settings and other audio apps behave...

kmmaher

Newbie

5194 Views

20 replies

5 likes

  • 5194 Views
  • 20 replies
  • 5 likes

Playlist + Songs

Why are not the songs from the playlists listed individually under "Songs"?

Newbie

Why are not the songs from the playlists listed individually under "Songs"?

MichD

Regular

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes