Music

[nelsonValladare]

All of my music got deleted two times, just a couple of playlists got saved, need help

[Tom]

Hello @nelsonValladare!

This is not cool! Did you create the playlist? If so, you can recover it  from here:

https://www.spotify.com/account/recover-playlists/

If you did not create the playlists, let me know and I will look deeper 🙂

-Thomas

[nelsonValladare]

All the music that is in my library is 100% deleted, it has happened two
times already, yesterday and today. The only music it gets saved from my
library is the music from other playlists, for example Rage Radio, Bass
Face, The Wobble, etc.

[Tom]

Okay, I understand.

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

Keep me posted 🙂

-Thomas