Multiple offline devices registered to same phone, deletes all music

[duchess1]

I've recently installed an SD card to my Moto X Play. After finally getting it to download my music to the SD card, I'm still having issues. Spotify frequently gives me the "no storage area found" error, which is fixed with a phone restart. However, now I receive a message telling me that I've hit my device limit, and Spotify will now helpfully delete all music from the device. When I check my offline devices, it's all the same phone, registered again and again, every day or so. 

[Joe]

I had this happen too and it was down to a faulty SD card. I'd try the following steps.

• Clear spotify cache and data from spottify settings
• Uninstall spotify
• Reformat SD card in the phone
• Remove all offline devices from your account
• Reinstall spotify, setting the storage option to SD card

If you still have problems, maybe try a different SD card.

[acalvane92]

Did you have any luck with Joe's suggestion?