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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396864 Views

547 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8483 Views

0 replies

7 likes

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Looking for a song

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed. Is there a way to find out what songs I've recently listened t...

Newbie

Was listening to Release Radar & heard a song I wanted to share but didn't have a chance to at the time & didn't save it. Half hour later opened Spotify again & Release Radar had changed....

MattSuda

Spotify Star

306 Views

1 replies

0 likes

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Spotify randomly goes silent

I'm a premium user. I use a Huawei P7. Most of the times, I listen from my saved playlist, so I'm not sure if this is a more general problem. Sometimes, when the player goes to next song, the audio mutes, but the player keeps going forward. I have to...

Casual Listener

I'm a premium user.  I use a Huawei P7. Most of the times, I listen from my saved playlist, so I'm not sure if this is a more general problem.   Sometimes, when the player goes to ne...

Screwyouspotish

Regular

2885 Views

5 replies

0 likes

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Better Product

While I love the idea of this service I have also never encountered a piece of software that is such a struggle to use. Each session is a wrestling match -- you select an option and maybe the menu loads. Maybe it times out and you try again. Will it ...

Newbie

While I love the idea of this service I have also never encountered a piece of software that is such a struggle to use. Each session is a wrestling match -- you select an option and maybe the menu lo...

musicwoop

Music Fan

373 Views

1 replies

1 likes

Android
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Removed Spotify App which had 6gb of data - Now that space is still not available

Hi, My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App. However, this has not freed up any space, and now I can't find any way to delete the 6gb worth of files from my phone. I then...

Newbie

Hi,   My Spotify App had 6gb of downloaded music on my phone - so in attempt to free up that space, I deleted the Spotify App.   However, this has not freed up any space, and now I can'...

Joe

Community Legend

1408 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Family share

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account. It worked great for about a month. Now I'm getting emails saying it can't verify I live at the same address even though I put in the exact s...

Newbie

My Spotify premium us on my iPad. I wanted it on my android phone so I invited myself using my Gmail account.  It worked great for about a month. Now I'm getting emails saying it can't verify I ...

Robert_W

Community Legend

633 Views

2 replies

0 likes

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How do I load the Spotify app on an Android phone without enabling in app purchases?

I have Spotify Premium for Family. I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases. Are my kids out of luck, or is there another way to load the app...

Newbie

I have Spotify Premium for Family.  I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases.  A...

261 Views

0 replies

0 likes

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Superuser Contribution Can't play in straight order

Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exactly to be able to play in straight order.

Casual Listener

Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exa...

Msoaresds

Casual Listener

396 Views

2 replies

0 likes

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Solved!! Local Files sync - Error

Hello guys. A few days ago I "desynchronized" one of my playlists and it contained some songs that you only have on my computer. I sync the playlist again, but the songs on the computer did not sync. I have already done all the procedures to reinstal...

Casual Listener

Hello guys. A few days ago I "desynchronized" one of my playlists and it contained some songs that you only have on my computer. I sync the playlist again, but the songs on the computer did no...

Joe

Community Legend

1402 Views

3 replies

0 likes

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Songs are downloaded, but artists aren't in library

I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only certain artists are in my library under Artists. No ma...

Newbie

I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only cer...

309 Views

0 replies

0 likes

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Solved!! local files uploaded in spotify of PC not available in android spotify

Hi there.I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?

Newbie

Hi there. I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?

Joe

Community Legend

1316 Views

5 replies

0 likes

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  • 5 replies
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Music stops playing about 15 minutes later

Hello, I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?

Casual Listener

Hello,   I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?

stancornelis

Newbie

567 Views

1 replies

0 likes

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  • 0 likes

Playlists and Queues

With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue only plays the same 30 songs and not the full 500. Ev...

Newbie

With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue on...

278 Views

0 replies

0 likes

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  • 0 likes

Random songs have been removed from my library

Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in the correct order anymore (as I was playing recently ...

Newbie

Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in th...

EthanS1

Community Legend

700 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Content error - the owner has restricted access to this track

I tried to share a track from Spotify android app to Twitter but got the message above.Other tracks of mine can be shared successfully via Twitter but not this track. Furthermore the track only shows up on the android app but can't be found on the de...

Casual Listener

I tried to share a track from Spotify android app to Twitter but got the message above. Other tracks of mine can be shared successfully via Twitter but not this track. Furthermore the track only sho...

ThinkNexTime

Casual Listener

2218 Views

1 replies

0 likes

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Downloading to play offline

Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ?Making me cranky and untrusting in continuing.....

Newbie

Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ? Making me cranky and untrusting in continuing.....

Joe

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
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Superuser Contribution Free On Demand Listening for Tablets

My Galaxy Tab 4 8.0's Spotify app (free account) is refusing to play songs on demand and is telling me to get Spotify Premium for the function. The Radio feature still works though. Has the policy for tablets changed?

Casual Listener

My Galaxy Tab 4 8.0's Spotify app (free account) is refusing to play songs on demand and is telling me to get Spotify Premium for the function. The Radio feature still works though.   Has the ...

Streamtrain

Casual Listener

626 Views

2 replies

0 likes

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I have a nexus 6p been using Spotify for a good several years as premium, download issues randomly.

So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downloading. So I cleared data and cache files and start...

Newbie

So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downl...

406 Views

0 replies

0 likes

  • 406 Views
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Old erased local files still showing up in playlists?

I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and erased many songs on my computer and in the playlists but the...

Casual Listener

  I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and er...

Joe

Community Legend

2337 Views

3 replies

0 likes

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  • 3 replies
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"Sort by" Issue

Hi!I've just reinstalled the spotify app on my android (SG s6).And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the first songs I added, but when I click "sort by" again the...

Regular

Hi! I've just reinstalled the spotify app on my android (SG s6). And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the fi...

Mutteone

Regular

905 Views

7 replies

0 likes

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Disable "connect"

How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying. Add to that the fact that the feature is TOTALLY USELESS. If Im holding my phone, why the he...

Newbie

How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying.   Add to that the fact that the ...

navaira

Roadie

3825 Views

8 replies

8 likes

  • 3825 Views
  • 8 replies
  • 8 likes