Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376254 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have Spotify Premium for Family. I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases. Are my kids out of luck, or is there another way to load the app...
I have Spotify Premium for Family. I want to load the app on my kids' phones without permission for in app purchases, but the Android App Store requires permission for in app purchases. A...
247 Views
0 replies
0 likes
Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exactly to be able to play in straight order.
Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exa...
Casual Listener
375 Views
2 replies
0 likes
Hello guys. A few days ago I "desynchronized" one of my playlists and it contained some songs that you only have on my computer. I sync the playlist again, but the songs on the computer did not sync. I have already done all the procedures to reinstal...
Hello guys. A few days ago I "desynchronized" one of my playlists and it contained some songs that you only have on my computer. I sync the playlist again, but the songs on the computer did no...
Community Legend
1359 Views
3 replies
0 likes
I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only certain artists are in my library under Artists. No ma...
I have 2K or more songs downloaded from the past year or so that I've had Spotify Premium. With an update months ago, they all disappeared. Then they came back. I re-downloaded them and now, only cer...
303 Views
0 replies
0 likes
Hi there.I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?
Hi there. I have added some local songs toa playlist in spotify in my PC. The songs are not available in Android spotify. they are all faded out. any help?
Community Legend
1279 Views
5 replies
0 likes
Hello, I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?
Hello, I got a serious problem with spotify for android. After about 15 minutes, the music stops with no reason and I don't know what to do to fix it. Does anybody got any idea to help me ?
Newbie
536 Views
1 replies
0 likes
With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue only plays the same 30 songs and not the full 500. Ev...
With my playlists (500+ songs each) when I select one and scroll down even half way and pick a song my queue stays the same and the next song is always the song at the top of the list and my queue on...
263 Views
0 replies
0 likes
Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in the correct order anymore (as I was playing recently ...
Several hundred songs have disappeared from my saved music library. They appear to be removed randomly. As I was listening this morning at about 3am EST, I noticed that my music was not playing in th...
Community Legend
685 Views
1 replies
0 likes
I tried to share a track from Spotify android app to Twitter but got the message above.Other tracks of mine can be shared successfully via Twitter but not this track. Furthermore the track only shows up on the android app but can't be found on the de...
I tried to share a track from Spotify android app to Twitter but got the message above. Other tracks of mine can be shared successfully via Twitter but not this track. Furthermore the track only sho...
Casual Listener
2201 Views
1 replies
0 likes
Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ?Making me cranky and untrusting in continuing.....
Why is it that I have attempted to download all my songs 3 x now and then i go to play them in offline mode and they arent downloaded please ? Making me cranky and untrusting in continuing.....
Community Legend
325 Views
1 replies
0 likes
My Galaxy Tab 4 8.0's Spotify app (free account) is refusing to play songs on demand and is telling me to get Spotify Premium for the function. The Radio feature still works though. Has the policy for tablets changed?
My Galaxy Tab 4 8.0's Spotify app (free account) is refusing to play songs on demand and is telling me to get Spotify Premium for the function. The Radio feature still works though. Has the ...
Casual Listener
588 Views
2 replies
0 likes
So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downloading. So I cleared data and cache files and start...
So today on my way home, I started having a notification of 0 out of 13 downloaded with it saying waiting to download. Was downloading on lte. So got home, connected to WiFi and it still wasn't downl...
393 Views
0 replies
0 likes
I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and erased many songs on my computer and in the playlists but the...
I have multiple playlists on Spotify that include local files not in the Spotify library. I downloaded these local files onto my phone in a playlist. I have now gone through my library and er...
Community Legend
2241 Views
3 replies
0 likes
Hi!I've just reinstalled the spotify app on my android (SG s6).And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the first songs I added, but when I click "sort by" again the...
Hi! I've just reinstalled the spotify app on my android (SG s6). And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the fi...
Regular
864 Views
7 replies
0 likes
How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying. Add to that the fact that the feature is TOTALLY USELESS. If Im holding my phone, why the he...
How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying. Add to that the fact that the ...
Roadie
3726 Views
8 replies
8 likes
Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I can't do any searches.The app is updated each and ev...
Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I c...
327 Views
0 replies
0 likes
Las canciones se paran
Las canciones se paran
268 Views
0 replies
0 likes
Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work. Is it possible to extend this feature for the whol...
Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work....
Casual Listener
437 Views
2 replies
0 likes
Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the device, but the song remained saved in the library. Today, my entire l...
Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the devi...
261 Views
0 replies
0 likes
Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs. Spotify on Android doesn't work with them—all I can do is play/pause musc. You can't skip or control volu...
Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs. Spotify on Android doesn't work with t...
Casual Listener
3501 Views
3 replies
2 likes
