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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388013 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8052 Views

0 replies

7 likes

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"Sort by" Issue

Hi!I've just reinstalled the spotify app on my android (SG s6).And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the first songs I added, but when I click "sort by" again the...

Regular

Hi! I've just reinstalled the spotify app on my android (SG s6). And now when I click "sort by recently added" in one of my playlists it's just old songs on the top. I dont know if these are the fi...

Mutteone

Regular

894 Views

7 replies

0 likes

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Disable "connect"

How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying. Add to that the fact that the feature is TOTALLY USELESS. If Im holding my phone, why the he...

Newbie

How do I disable spotify Connect from my account? I will be listening to music, and suddenly it switches to play from an iPod in another room- very annoying.   Add to that the fact that the ...

navaira

Roadie

3779 Views

8 replies

8 likes

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Spotify doesnt work, keeps "loading"

Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I can't do any searches.The app is updated each and ev...

Newbie

Since last summer the Spotify app has NOT ONCE ran properly. Every time I start this app it just loads forever. I can, after 5 minutes, maybe start a downloaded playlist. But never anything else. I c...

331 Views

0 replies

0 likes

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Downloaded Playlist to "Songs" Folder, Play all playlists and Songs in a loop

Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work. Is it possible to extend this feature for the whol...

Casual Listener

Hello, is there an easy function to put all your downloaded Playlist songs to the "Songs" folder? There is this "+" function you have to activate for every individual song. That is **bleep** of work....

Knackflack

Casual Listener

438 Views

2 replies

0 likes

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All of my downloads have been deleted from my device

Hello Spotify. In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the device, but the song remained saved in the library. Today, my entire l...

Regular

Hello Spotify.    In the past few weeks, I've encountered a problem where Spotify randomly deletes a few downloaded songs off the device. To clarify, the download was deleted off the devi...

263 Views

0 replies

0 likes

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Apple headphones with remote and mic—skip songs, control volume

Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs. Spotify on Android doesn't work with them—all I can do is play/pause musc. You can't skip or control volu...

Casual Listener

Spotify on my iPhone works fine with Apple's headphones with remote and mic—you can use it to play/pause music, control volume, and skips songs.   Spotify on Android doesn't work with t...

dweeler

Casual Listener

3532 Views

3 replies

2 likes

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Randomly deleting downloaded songs

I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do?

Newbie

I've got my SD Card set as storage for my songs and it's more than enough space left. Still my downloaded songs are getting randomly deleted. Do you guys have any suggestions what to do? 🙂

509 Views

0 replies

1 likes

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Podcasts have disappeared!

The latest update seems to have removed the option for podcasts, which wasn't a nice surprise as I was getting into the car this morning!I'm using an Xperia Z1 compact, running Android 5.1.1, app version 8.4.0.539 armV7.

Casual Listener

The latest update seems to have removed the option for podcasts, which wasn't a nice surprise as I was getting into the car this morning! I'm using an Xperia Z1 compact, running Android 5.1.1, app v...

Moody_git

Casual Listener

1315 Views

1 replies

1 likes

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app opens on my phone well listening on my PC

My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.

Newbie

My phone app keeps opening its self and playing on its own. I have it running on PC, then it will open on my phone and play a different song and stop playing on my PC. Please fix this problem.

Joe

Community Legend

3719 Views

6 replies

5 likes

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Saving Music to SD Card

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Newbie

So, I have my music set to save to the SD card in my phone, and it is on the SD card. However, it is also trying to save everything to my internal storage as well. Any suggestions?

Joe

Community Legend

383 Views

1 replies

0 likes

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Push notifications

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do? Thanks.

Newbie

Push notifications don't work properly. I never receive any notifications of any new album or single of artists I follow, even though I've got them activated since I created my account. What can I do...

MattSuda

Spotify Star

606 Views

1 replies

0 likes

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Log-in Error; "You do not have a spotify account connected to your facebook account"

Hello, I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym Facebook account nor do I want to. However, when I try to sign in...

Newbie

Hello,    I recently purchased a new phone and after downloading the spotify app from the Google play store I am having issues signing in. I do not have my spotify account connected to ym...

Joe

Community Legend

27725 Views

8 replies

1 likes

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Solved!! Not able to delete song of a playlist

Hello,During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas?Thanks!!Anthony

Casual Listener

Hello, During the night, the song all summer long has been apparently removed. I can't delete it... See the screenshot bellow. Any ideas? Thanks!! Anthony

Joe

Community Legend

751 Views

5 replies

0 likes

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Que List for Spotify Web Player

Hello,In the latest update the Que List has been removed from the Spotify online web player. It was one of the best functions for Spotify, you really need to consider bringing it back. //GML

Newbie

Hello, In the latest update the Que List has been removed from the Spotify online web player.   It was one of the best functions for Spotify, you really need to consider bringing it back. &n...

401 Views

0 replies

0 likes

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I cant my spotify player in my lock screen can Someone help

I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.

Newbie

I've been trying to get the lock screen player for awhile. Can someone let me know how to do that on my s7.

445 Views

0 replies

0 likes

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Songs periodically being undownloaded and other issues

Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all been undownloaded, and my song download location has be...

Regular

Ever since I bought Spotify Premium, my Spotify account on my phone has been acting up. Once or twice a month, I get signed out of my Spotify account and have to sign in again, my songs have all...

322 Views

0 replies

0 likes

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Android Auto - Only some of the playlist showing

Hi All,Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist. I expect the behaviour that when you are parked you should be able to see all playlists and all content inside playlists....

Music Fan

Hi All, Searched through the forums and there seems to be some inconsitencies over how the queue should work on a large playlist.   I expect the behaviour that when you are parked you should ...

417 Views

0 replies

0 likes

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Solved!! No terminé de completar mi suscripción de estudiante y ya me aparecieron dos cobros pendientes en mi

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

Newbie

Al no poder terminar en dos ocasiones mi suscripción me hicieron dos cargos. Y sigo sin servicio premium.

MattSuda

Spotify Star

566 Views

1 replies

0 likes

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