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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118747 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239498 Views

153 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600343 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492867 Views

581 replies

42 likes

Account
Free
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Turned off phone, now all songs need to be downloaded again?

Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.

Casual Listener

Is there any way around this? All the files are still safely stored on my SD card, why is there no option to check for files similar to what steam has? There's a reason why I use offline mode.

324 Views

0 replies

0 likes

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Songs cut out during playback

Hi All, I was wondering if someone could help me please? When I'm playing my music, it cuts out during the songs, kind of like when you'd play a cd in a stereo and walk too heavy on the floor. This happens anywhere between 2 and 12 times in a song. I...

Casual Listener

Hi All,    I was wondering if someone could help me please?  When I'm playing my music, it cuts out during the songs, kind of like when you'd play a cd in a stereo and walk too heavy ...

Joe

Community Legend

1354 Views

3 replies

0 likes

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  • 3 replies
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Android Auto - Navigating to Albums takes you to what is currently playing

I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playing screen and not to albums. It's fine to go to Play...

Newbie

I have just installed a Kenwood DMX 7017 DABs head unit with Android Auto in my car. When navigating Spotify, I go to Your library and the click on Albums, but it just takes you to the what is playin...

509 Views

0 replies

0 likes

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Spotify won't play offline.

I have the premium Android version and whenever I go offline it keeps trying to play undownloaded songs, so it it playing nothing.I have logged out and back in and wiped, uninstalled and reinstalled the app and it makes no difference.It is pointless ...

Casual Listener

I have the premium Android version and whenever I go offline it keeps trying to play undownloaded songs, so it it playing nothing. I have logged out and back in and wiped, uninstalled and reinstalle...

Spotifyannoyed

Casual Listener

629 Views

4 replies

0 likes

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  • 4 replies
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premium doesn't work on new phone

Hi, I just got a new phone (Huawei P8 Lite 2017) and my premium account won't work on it. I can log in to my account but it tells me that I'm not a premium user even though I am. I tried to log out and log in again but it still tells me I'm not a pre...

Newbie

Hi,   I just got a new phone (Huawei P8 Lite 2017) and my premium account won't work on it. I can log in to my account but it tells me that I'm not a premium user even though I am.  I tr...

jnorris170

Community Legend

563 Views

1 replies

0 likes

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  • 1 replies
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Welcome mix

How do I remove an artist from my welcome mix?

Newbie

How do I remove an artist from my welcome mix?

1718 Views

0 replies

0 likes

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Downloaded music tab is missing on Android

Hi there, On my girlfriend's iphone under artists there is a tab with 'downloaded files' (pl: pobrane pliki) in her library. It's cool and necessary feature that is missing on my android's device. Any way to force it to show up? It would make trips w...

Regular

Hi there,  On my girlfriend's iphone under artists there is a tab with 'downloaded files' (pl: pobrane pliki) in her library. It's cool and necessary feature that is missing on my android's dev...

CryticalAce

Spotify Star

1142 Views

6 replies

0 likes

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Spotify app becomes unresponsive when switching to other apps

The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc), but the music continues to play. I've tried doing a c...

Newbie

The app works great, until I start doing other things on my phone. If I start using another app, and then return to the Spotify app, it becomes unresponsive (can't pause music, change music, etc...

393 Views

0 replies

0 likes

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Samsung Galaxy S8 - Keeps Asking "You Are Listening on..."

On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE". I've signed out of all instances of Spotify using the web login and I'...

Visitor

On my Samsung Galaxy S8+ it keeps asking me when I open the app "You are listening on" Galaxy S8+ and then gives a green "Continue" button or writing below "LISTEN ON THIS PHONE".  I've signed o...

411 Views

0 replies

0 likes

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Reproduce en mi auto sin permiso

Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?

Newbie

Tengo un iphone y cada vez que se conecta al Bluetooth del auto, arranca la aplicacion de spotify aunque este cerrada. Que debo hacer?

318 Views

0 replies

0 likes

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Not all music visible

Hi,For example the mobile app doesn't show Ben Howard - Every Kingdom, but I can play it if i look for it...Maybe I'm missing out on a lot of music because of this, what's the reason?ThanksJan

Casual Listener

Hi, For example the mobile app doesn't show Ben Howard - Every Kingdom, but I can play it if i look for it... Maybe I'm missing out on a lot of music because of this, what's the reason? Than...

itu_

Community Legend

746 Views

3 replies

0 likes

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  • 3 replies
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Spotify Stops Playing Randomly Android

Spotify Premium stops playing randomly in the middle of songs. I have tried clean installing the app multiple times, but nothing works. Very frustrating.

Casual Listener

Spotify Premium stops playing randomly in the middle of songs.  I have tried clean installing the app multiple times, but nothing works.  Very frustrating.

starcat70

Casual Listener

823 Views

2 replies

1 likes

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Downloaded songs always delete from SD card

Hello, I am new to this forum. So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough space to download any more. Easy solution; I bought a 128gb SD ...

Newbie

Hello, I am new to this forum.   So I have a lot of music that I have been saving on my Galaxy S5 (android version 6.0.1) for a while now, but it got to the point where I don't have enough spa...

2306 Views

0 replies

0 likes

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cant reach to downloaded songs on the external storage card

Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline. The phone or spotify programme does not recognized son...

Casual Listener

Hello, I am using samsung s4. A few days ago I chosed the external disk as the new song downloading place. Because the phone has no more space. But now I can not listen to songs when I'm offline...

372 Views

0 replies

0 likes

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Solved!! Music player doesn't show up on lockscreen ( Huawei P9 )

Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?

Casual Listener

Since an update on the Huawei P9, the music player from Spotify doesn't show up anymore. Does anyone else has this too?

Spotiefie

Casual Listener

13341 Views

3 replies

0 likes

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Spotify won't play

Today I was playing music, then some ads came on.The last ad didn't playNow if I try to play music I get a pop up reading "get premium now for ad free music"Restarting, login out and restartING and clearing cache does nothung .What should I do Samsun...

Casual Listener

Today I was playing music, then some ads came on. The last ad didn't play Now if I try to play music I get a pop up reading "get premium now for ad free music" Restarting, login out and restartING...

KSutton

Music Fan

944 Views

5 replies

0 likes

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  • 5 replies
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30 minutes ad causing Spotify to freeze

I know I'm not the only one with this problem. I'm just voicing my complaint like everyone else. 30 minutes free ad loads up, doesn't even get a chance to start playing and instead causes the whole app to crash. Upon reloading Spotify, the app is sti...

Casual Listener

I know I'm not the only one with this problem. I'm just voicing my complaint like everyone else.   30 minutes free ad loads up, doesn't even get a chance to start playing and instead causes th...

349 Views

0 replies

0 likes

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Playing queue deleted when adding a song to it

Hello, I have a weird bug (or feature I know nothing about) when I add a new song to the playing queue. What I experience:If I start playing a song in my playlist (all other songs in the list are added to the queue) and I search for a particular song...

Regular

Hello,    I have a weird bug (or feature I know nothing about) when I add a new song to the playing queue.    What I experience: If I start playing a song in my playlist (all...

501 Views

0 replies

1 likes

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Spotify starts playing from another device (from laptop to phone) at random times!!

So here's what happens: I'm listening to my Spotify on my laptop. Then at a random time (when I'm not fiddling with Spotify on either my phone or my laptop, then it swaps from my computer to playing on my phone. After it had happend 3 times (during o...

Regular

So here's what happens: I'm listening to my Spotify on my laptop. Then at a random time (when I'm not fiddling with Spotify on either my phone or my laptop, then it swaps from my computer to playing ...

jtgyk

Casual Listener

3109 Views

15 replies

3 likes

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Spotify on Motorola x

Hace poco cambie el móvil por un Motorola x. Este funciona súper bien con todas las app, pero con tiene un error con Spotify donde la música se corta aleatoriamente. Esto no me pasa con otras apps de reproducción de música. Help!!!

Newbie

Hace poco cambie el móvil por un Motorola x. Este funciona súper bien con todas las app, pero con tiene un error con Spotify donde la música se corta aleatoriamente. Esto no me pasa con otras apps de...

428 Views

0 replies

0 likes

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  • 0 likes