Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396956 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
my spotify stops playing after one song. Also sometimes when my screen blacks out
my spotify stops playing after one song. Also sometimes when my screen blacks out
426 Views
0 replies
0 likes
Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la música que se supone ya estaba descargada, resulta...
Buenos días tengo un problema con mi spotify en mi celular no es la primera vez que sucede pero quiero expresar que no siempre tenemos la posibilidad de conectarnos a internet y volver a descargar la...
Not applicable
489 Views
1 replies
0 likes
I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into external speakers or my car stereo. I tested the phone i...
I just recently purchased the Google Nexus 6P and have been having issues with the sound output for Spotify app on Android 6.0 Marshmallow. It is very quiet when the audio cable is plugged into exter...
Regular
2126 Views
12 replies
3 likes
I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spotify icon, and I'm taken to the last song in my lis...
I have had a free account with Spotify for about the last 8 months. During that time, I created a playlist with over 250 songs. All was well until this afternoon. I usually just have to tap on my Spo...
Community Legend
473 Views
1 replies
0 likes
While playing a song, it seems to randomly go from my computer to me music player, without any interaction.
While playing a song, it seems to randomly go from my computer to me music player, without any interaction.
Community Legend
3097 Views
8 replies
6 likes
This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from albums I had downloaded would stay again, but Kate...
This is really strange. After updating recently from a really old version, Spotify kept deleting certain songs and an album I had downloaded on my Huawei. After another update, the single tracks from...
Casual Listener
695 Views
2 replies
0 likes
Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps but if I put the number on the phone it selfs and play it, this w...
Music skips stuterd if i play it on the bluetooth in the car (at least 8 x per song) like an old diskman have tried different phones and reset the bluetooth and mobile but noting helps&nb...
274 Views
0 replies
0 likes
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and the data from my galaxy s7 phone. Nothing. Ive moved ...
For months ive been dealing with spotify not continuing to the next song. 90% on the time the music stops after the songs is over. Ive played with all the settings nothing. Ive deleted the app and th...
Music Fan
450 Views
1 replies
0 likes
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
As músicas estão baixadas mas não consigo escuta-Mas off line, mesmo a seta de download estando verde.
377 Views
0 replies
3 likes
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is the intent command I am using; System”>Send Intent• – Action...
I used tasker to auto launch spotify when the headphines are plugged in, however when it lauches it plays audio from saved video files on phone instaeding of playing the play list. Below is ...
274 Views
0 replies
0 likes
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't be listened to offline and unsynces(undownloads, w...
So this happened to me a few times now and it's becoming more and more of an issue. I have a playlist downloaded to my device and once in a while Spotify (spontaneously) decides my playlist shouldn't...
Casual Listener
2750 Views
2 replies
2 likes
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
It has happened a couple times now that my downloaded songs wont play but the files for them are still saved to my phone
Casual Listener
763 Views
2 replies
0 likes
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same problem twice, first on desktop, second on my andro...
I have problem after update spotify, all songs on all my playlists that I have downloaded before show no green check, and I can't play it offline. I have to re-download all of them again. I got same ...
551 Views
0 replies
0 likes
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
My Xperia is set to Danish but the language on the Spotify app is running Malayan. How can I set the language to Danish in the App?
Community Legend
520 Views
1 replies
0 likes
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
For some reason when playing music on my computer and pausing it for a longer time, it starts playing from my mobile device if spotify is turned on.
404 Views
0 replies
0 likes
HeyI have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc.2) Then if I go into the phone to change a track in the Spotify app, it disconnects...
Hey I have two new issues on the Samsun S8 1) When Casting to Chromecast the artist details don't always update on the lock screen so I'm unable to forward a track etc. 2) Then if I go int...
Newbie
688 Views
1 replies
0 likes
Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in what version did you remove it so I can downgrade to ...
Hi! In earlier versions I was able to play songs from all playlist I have sorted in a folder. This is now removed. Why? It is still there on my tablet and on the desktop. how can I get it back (in wh...
Music Fan
586 Views
2 replies
1 likes
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Help, my mobile (tplink neffos 5c) cannot recognize my sd card to migrate my offline mode songs. Just appears the phone memory two times.
Spotify Star
6603 Views
1 replies
0 likes
It keeps saying I need premium in order to shuffle play. **bleep**?
It keeps saying I need premium in order to shuffle play. **bleep**?
326 Views
0 replies
0 likes
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....
I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...
451 Views
0 replies
0 likes
