Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6885 Views

0 replies

7 likes

  • 6885 Views
  • 0 replies
  • 7 likes

When I hit shuffle it plays a different song then what is in the Playlist.

Hi,I've had this problem for about a week in a half or so. So I have multiple playlists with only one song in it. When I hit shuffle it plays a different song then what is in the Playlist. Does this to almost every playlist I have. I have done everyt...

Newbie

Hi, I've had this problem for about a week in a half or so. So I have multiple playlists with only one song in it. When I hit shuffle it plays a different song then what is in the Playlist. Does thi...

kelekelesiu

Gig Goer

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant skipping when connected to bluetooth

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experience this problem.

Newbie

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experie...

Tijntje1980

Regular

48232 Views

28 replies

23 likes

  • 48232 Views
  • 28 replies
  • 23 likes

Premium account stops automatically

Halle Spotify members,I have Spotify premium but out of nowhere my premium is gone. It happens 2 times now. I don't want that it stops. It's strange and irritating because now I have to pay again and make again my account premium. I don't know the pr...

Newbie

Halle Spotify members, I have Spotify premium but out of nowhere my premium is gone. It happens 2 times now. I don't want that it stops. It's strange and irritating because now I have to pay again a...

jetx27

Regular

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Solved!! Local Files on Android

Hey there, I've been looking all around and I can't find anything that works for me on it.I'm trying to make it so I can add some of my local files on pc in my playlist and make them able to play on my phone aswel. But I'm trying everything but it ju...

Newbie

Hey there, I've been looking all around and I can't find anything that works for me on it. I'm trying to make it so I can add some of my local files on pc in my playlist and make them able to play o...

Joe

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Dúvidas Sobre Funcionamento

Gostaria de saber, depois da atualização ou transição da empresa, o aplicativo vem apresentando alguns pequenos problemas quais não apresentava antes, 1° sempre quê abro o navegador em certos sites ou enquanto estou utilizando redes sociais o aplicat...

Regular

Gostaria de saber, depois da atualização ou transição da empresa, o aplicativo vem apresentando alguns pequenos problemas quais não apresentava antes, 1° sempre quê abro o navegador em certos sites o...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Songs not playing

Hey, Im not able to play any music on my spotify app on myandroid, however it works totally fine on my PC. The play button is unresponsive on my Android

Casual Listener

Hey, Im not able to play any music on my spotify app on myandroid, however it works totally fine on my PC. The play button is unresponsive on my Android

Joe

Community Legend

479 Views

3 replies

0 likes

  • 479 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs won't play offline even when downloaded

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Newbie

Some of my songs won't play even though it is downloaded/saved to my device for example the screenshot that I posted. Seems that songs that are on a playlist will play, but others won't.

Isaakwilliams

Newbie

38524 Views

4 replies

7 likes

  • 38524 Views
  • 4 replies
  • 7 likes

Spotify Business for Android

Hi guys! A quick question.I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows.Does anyone knows if there are business account options also for Android users?Thank you in advance

Newbie

Hi guys! A quick question. I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows. Does anyone knows if there are business account option...

Hubo

Community Legend

1283 Views

1 replies

0 likes

  • 1283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Filter field glitch

This has happened twice in the last couple weeks where searching/filtering in a playlist doesn't display/search properly. Just now I typed "saint" and it filtered by this term appropriately for a moment but then as I scrolled it would blink back and ...

Newbie

This has happened twice in the last couple weeks where searching/filtering in a playlist doesn't display/search properly. Just now I typed "saint" and it filtered by this term appropriately for a mom...

user-removed

Not applicable

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

The advertisement claimed 30 day free trial but I only received 7 day free trial

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Newbie

When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan

Joe

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Solved!! Local files

Hello there!i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help?thanks

Regular

Hello there! i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help? th...

Joe

Community Legend

996 Views

8 replies

0 likes

  • 996 Views
  • 8 replies
  • 0 likes

Spotify doesn't connect on my Gear S3

Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the music on my watch. It says "UNABLE TO START SPOTIFY CHECK YOUR CONNECTIO" ...

Visitor

Hi Guys,   Just got the Samsung Gear S3 frotier. I downloaded the  sportify app on the watch, connected to my phone (LG G4) by  bluetooth, but I'm not able to play and control the mu...

user-removed

Not applicable

1458 Views

2 replies

0 likes

  • 1458 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing Podcasts is not possible

Hello, using a Huawei G700 with Android 4.2.1 stock rom i have the following problem:after choosing a category in "podcasts" all channels are shown, but trying to play any, nothing happens.Reinstalling the app and restarting the phone did not work.Do...

Newbie

Hello, using a Huawei G700 with Android 4.2.1 stock rom i have the following problem: after choosing a category in "podcasts" all channels are shown, but trying to play any, nothing happens. Reinst...

user-removed

Not applicable

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Spotify crashing on s7 android 7.0

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

Casual Listener

Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?

partymarty

Casual Listener

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Bmw integrazione

Buonasera,Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'utilizzo della app per la nuova Serie 1?Grazie

Newbie

Buonasera, Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'uti...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Superuser Contribution Loosing my offline content

Hi.Recently all my offline context keeps disappearing, it's really frustrating now.I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening again!Basically not getting what I'm paying for? Please he...

Casual Listener

Hi. Recently all my offline context keeps disappearing, it's really frustrating now. I read on here it might be my SD CARD. So I went and bought a brand new one two days ago. Now it's happening a...

Julian

Moderator

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution App: Wiedergabe wird nach einigen Minuten abgebrochen

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird.Das ganze passiert dann mitten im Song.Wenn ich die App nachher wieder öffne muss der Song von Anfang an gespielt werden.Mein Handy i...

Casual Listener

Hallo, ich habe das Problem, dass die Wiedergabe von Songs nach einigen Minuten (vlt. Etwa 5-10min) abgebrochen wird. Das ganze passiert dann mitten im Song. Wenn ich die App nachher wieder öffne m...

Qwertzuiopue

Casual Listener

964 Views

2 replies

0 likes

  • 964 Views
  • 2 replies
  • 0 likes

Superuser Contribution Canciones no disponibles

Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?

Newbie

Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?

Julian

Moderator

6302 Views

1 replies

0 likes

  • 6302 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app is malfunctioning

Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again and I also restarted my phone and still the problem ...

Newbie

Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again a...

Julian

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes