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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115240 Views

27 replies

4 likes

  • 115240 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231642 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231642 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591150 Views

79 replies

3 likes

  • 591150 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485639 Views

580 replies

42 likes

Account
Free
  • 485639 Views
  • 580 replies
  • 42 likes

Solved!! What is this for?

I've noticed that's there's a small audio clip under the album artwork. Does it have any functionality?

Casual Listener

I've noticed that's there's a small audio clip under the album artwork. Does it have any functionality?

Steampunksum

Roadie

1047 Views

5 replies

1 likes

  • 1047 Views
  • 5 replies
  • 1 likes

Android app crashing

Whenever I go to search for music I get a few letter into the song name or Evan the end and the song comes up but the app then crashes and exits to my phone main screen

Casual Listener

Whenever I go to search for music I get a few letter into the song name or Evan the end and the song comes up but the app then crashes and exits to my phone main screen

Robert_W

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify freezes on android when advertisement starts

Samsung Android 6.0.1Whenever any advertisement starts the app just freezes. can't do anything. have to restart the whole phone.Already reinstalled.

Newbie

Samsung Android 6.0.1 Whenever any advertisement starts the app just freezes. can't do anything. have to restart the whole phone. Already reinstalled.

seamusohare

Newbie

1556 Views

5 replies

2 likes

  • 1556 Views
  • 5 replies
  • 2 likes

Spotify keeps moving playlists from SD to internal storage

I’ve recently bought a Moto G (3rd Gen) android phone which has 8gb internal storage and 32gb SD card. When downloading playlists/albums to Spotify, initially it saves the files to my SD card and plays the files back fine. After a few hours (I think ...

Newbie

I’ve recently bought a Moto G (3rd Gen) android phone which has 8gb internal storage and 32gb SD card.   When downloading playlists/albums to Spotify, initially it saves the files to my SD car...

XAL53

Casual Listener

2843 Views

6 replies

4 likes

  • 2843 Views
  • 6 replies
  • 4 likes

Spotify Running -Can't figure this out

Hi all I'm pretty new to Spotify . Trying the service in free mode for now to see if it's better than Deezer , which is the service I'm currently using . As much as I understand the running feature is using the phone accumulator but it seems the temp...

Visitor

Hi all    I'm pretty new to Spotify . Trying the service in free mode for now to see if it's better than Deezer , which is the service I'm currently using .  As much as I understand...

user-removed

Not applicable

2866 Views

13 replies

0 likes

  • 2866 Views
  • 13 replies
  • 0 likes

Songs just stop downloading

IDk why but when i choose to download a lot of songs the download just stops and it says "0 of 306" downloaded and it does not move on. Can ynone help me ?have SAmsung S8 and plenty of Storage, Wifi is working fine

Newbie

IDk why but when i choose to download a lot of songs the download just stops and it says "0 of 306" downloaded and it does not move on. Can ynone help me ? have SAmsung S8 and plenty of Storage, Wif...

cluz

Gig Goer

2161 Views

1 replies

0 likes

  • 2161 Views
  • 1 replies
  • 0 likes

[Android][Other] Spotify problem.

My spotify constantly pauses while I'm trying to listen to music. Sometimes it pauses a song 4-5 times. Is there a solution?

Newbie

My spotify constantly pauses while I'm trying to listen to music. Sometimes it pauses a song 4-5 times. Is there a solution?

Joe

Community Legend

848 Views

4 replies

0 likes

Android
Other
  • 848 Views
  • 4 replies
  • 0 likes

Playlist goes back to the top

Hi, Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the playlist goes back to the top. This can be super annoying because if ...

Newbie

Hi,   Just last week, I started playing my playlists, which has hundreds of songs while i was playing poker. While playing a song, if i want to choose a song to play right after, the play...

GraemeKerr

Gig Goer

11382 Views

15 replies

4 likes

  • 11382 Views
  • 15 replies
  • 4 likes

Solved!! Unwanted reverb on songs played on my Android device

Hi, I am currently getting unwanted reverb on my Android device. I just noticed it today when I updated the app to the latest version. There is no option to turn it off. It is on nearly every track in my daily mix, and was most notable on Gantz Graf ...

Casual Listener

Hi, I am currently getting unwanted reverb on my Android device. I just noticed it today when I updated the app to the latest version. There is no option to turn it off. It is on nearly every track i...

Steampunksum

Roadie

4111 Views

4 replies

2 likes

  • 4111 Views
  • 4 replies
  • 2 likes

Why does Spotify stops playing once advertisement starts?

So, I'm using the Spotify application on an Android device. I'm listening to songs, but once an advertisement starts, nothing happens. The advertisement doesn't even play. I have to close the application, start it up again. Once one or two songs play...

Regular

So, I'm using the Spotify application on an Android device. I'm listening to songs, but once an advertisement starts, nothing happens. The advertisement doesn't even play. I have to close the applica...

Steampunksum

Roadie

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Ad freezing my account

Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely frustrating and I do not know how to fix it.

Newbie

Lately when I click the ad to get 30 uninterrupted minutes the screen goes black showing that the video is zero seconds long and my only way to get out of it is by deleting the app. This is extremely...

Steampunksum

Roadie

1032 Views

6 replies

0 likes

  • 1032 Views
  • 6 replies
  • 0 likes

Ad Freezing - Behaves strangely with Bluetooth

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall and reinstall.A. Happens no matter what, with or wi...

Casual Listener

Recently when I click the 30 minutes free after this ad thing it A. Won't give me 30 minutes and instead just start running other ads immediately after, or B. Freezes causing me to have to uninstall ...

StevieNix

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

SPOTİFY KAFAYI YEDİ BANADA YEDİRTTİ!!!!

Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify oturumum sürekli kendiliğinden çıkış yapıyor uygula...

Casual Listener

Arkadaşlar, Spotify kullanmaya başladım preminium üyelik almayı düşünuyorum ama bir sorun kafamı kurcalamaya başladı. Sorun yazılımsal birşey. Htc Desire 816 model telefonumda giriş yaptığım spotify ...

batuhantas01

Casual Listener

3128 Views

3 replies

0 likes

spotify oturum kapatıyor
  • 3128 Views
  • 3 replies
  • 0 likes

Superuser Contribution Control of spotify in the notification bar

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know how fix it, if anyone can help me, that's will be ...

Casual Listener

Hi, I've been having troubles with the control of the music in the notification bar, the color of the words and the color con the background are the same (white) so, I can't see nothing. I don't know...

Raulsparza24

Casual Listener

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Ads don't play

Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.

Newbie

Recently I've had an ad come up, but never play. The screen stays blank, and both the sides of the time lengths are 00:00. I have to turn off my phone and turn it back on in order for it to stop.

Joe

Community Legend

950 Views

1 replies

0 likes

  • 950 Views
  • 1 replies
  • 0 likes

Google cast not found on Android?

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device. I'm pretty sure it's connected before, I strongly remember doing so but now it's not. It can find my Desktop and my Smart TV but not my older TV wit...

Regular

I'm trying to connect to my TV through android. The problem is it's not finding my GoogleCast device.    I'm pretty sure it's connected before, I strongly remember doing so but now it's n...

752 Views

0 replies

0 likes

Account
Other
Premium
  • 752 Views
  • 0 replies
  • 0 likes

I can't move my tracks to an sd card.

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

Casual Listener

There is enough memory, but I don't even have the option to make the move. I have the last version. Could you help me please?

MattSuda

Spotify Star

17513 Views

1 replies

0 likes

sd card
  • 17513 Views
  • 1 replies
  • 0 likes

Not able to play advertisements

HeySince I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app and have to reinstall it.

Newbie

Hey Since I updated my tablet to Android 7.0 Nougat, I can't anymore play advertisements to have a 30-minute-break. When I want to watch the ad, it doesn't play and I can't do anything in the app an...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Dont want premium

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Regular

Won't let me play music. When I press shuffle play all that happens is a box comes up with get premium for ad-free music anywhere at the bottom of the screen

Rick24

Regular

1527 Views

10 replies

0 likes

  • 1527 Views
  • 10 replies
  • 0 likes

Solved!! Android Spotify Performance Issue: Behind the Lyrics

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8. UI was slow, and songs would randomly stop playing for up to a few minutes and then restart. Media controls wouldn't work and sometimes the entire app would simply free...

Casual Listener

I was having a terrible time with Spotify on my Android/Samsung Galaxy S7 and S8.  UI was slow, and songs would randomly stop playing for up to a few minutes and then restart.  Media contro...

Fernandez4

Casual Listener

1447 Views

1 replies

1 likes

  • 1447 Views
  • 1 replies
  • 1 likes