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Spotify won't play offline.

Spotify won't play offline.

I have the premium Android version and whenever I go offline it keeps trying to play undownloaded songs, so it it playing nothing.
I have logged out and back in and wiped, uninstalled and reinstalled the app and it makes no difference.
It is pointless me paying for the app if I can't use it offline.
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4 Replies

Hey @Spotifyannoyed!

 

Help is here 🙂

 

As I understand you wish to play tracks when you are offline?

 

In order to do that you would need to first be online and download the tracks you wish to play offline to your device.

 

For more help on this please se here:

 

https://support.spotify.com/uk/using_spotify/playlists/listen-offline/

 

Let me know if you have any more quesitons!

 

 

If this solved your issue - Mark it as a solution! If you like my post - Please add a Like! 

 

 

 

 

Robert_WRock Star 11
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Note: I'm not a Spotify employee.

As my post states, I have downloaded tracks which Spotify also regularly deletes and I have to redownload. My issue is that when offline, rather than playing my downloaded tracks, Spotify attempts to play tracks which are not downloaded causing nothing at all to be played.

I know how to correctly use the app, yet the app seems full of faults.

Hi @Spotifyannoyed,

 

Can you please let me know the following:

 

  • Device 
  • Operating System
  • App Version
  • Detail Of Any Error Message

Thanks.

 

 

Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

One plus X
Oxygen OS 3.1.4
App version 8.4.1. 846 armV.7
No error message

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