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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387938 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Artist Page Shuffle omits old albums, plays Popular 10 too often

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it? I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get most are the more 'mainstream' or the albums' flagship songs....

Regular

I have a question. Does shuffle have a heavier bias toward more popular songs? Or am I just imagining it?   I often put Regina Spektor's page on "Shuffle All". It seems like the tracks I get m...

445 Views

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Stop Playing music of last album of Drake(?)

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spotify frozen. Im premium, in my computer the same with...

Newbie

Hi, well i dont if im the only one, maybe it happens with other songs to you, but in my case is with Drake, i want to hear his last album and it starts play the songs good and then stop and all spoti...

710 Views

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1 likes

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Not working

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

Newbie

When i start the app it always signs me out,and makes me redowload my muisic, and a few minutes later it happens again.

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Shuffle Trouble

Not sure if this is due to the size of my playlist (Current 2,773) It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down the list bit maybe one out of three times. Anything I ca...

Newbie

Not sure if this is due to the size of my playlist (Current 2,773)  It tends to stick to the top of the list. I found that sometimes it will be a bit more diverse if I choose a song further down...

368 Views

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Superuser Contribution Deleted songs

Spotify deleted 400 of my 500 songs in 'songs'How can I get back my songs without search for everyone new?Please help. Thx.

Newbie

Spotify deleted 400 of my 500 songs in 'songs' How can I get back my songs without search for everyone new? Please help.   Thx.

user-removed

Not applicable

354 Views

1 replies

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Picture on Profile

I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wallpaper.

Casual Listener

I have a Samsung j7 prime android 6.0.1 I can not enable the album cover on the lock screen as the background photo. Please solve my problem. Only the player stays, but nothing from the album as wall...

CryticalAce

Spotify Star

520 Views

3 replies

0 likes

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Superuser Contribution Android 7.1.1 Recommended Song list refreshes when I add song

Hello guysI have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think that I just discovered a bug. Can anyone help me?

Casual Listener

Hello guys I have a One Plus 3T with Android 7.1.1 and when I want to add a number to my Saved Numbers with the Add shortcut in Recommend Numbers, the whole list refreshes with new music. I think th...

user-removed

Not applicable

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1 replies

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Musicas com Estalos

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca.Aconteceu isso depois que atualizou para última versão.Alguem com solução??

Regular

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca. Aconteceu isso depois que atualizou para última versão. Alguem com solução??

557 Views

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1 likes

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Superuser Contribution Playlists/albums don't play the songs on the playlist/album selected.

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, re...

Newbie

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre complet...

user-removed

Not applicable

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1 replies

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Superuser Contribution Updated App now.not connect at all

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Casual Listener

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Graybar80

Casual Listener

574 Views

4 replies

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Superuser Contribution Spotify closes when I pause a song

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help!

Newbie

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help! 😞

user-removed

Not applicable

850 Views

1 replies

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Androind Background Data

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and saw the backgound data was usin 3x what the foregoru...

Newbie

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and s...

629 Views

0 replies

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Android
background data
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Atualizacao do app e importacao de musica

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

Newbie

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

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Superuser Contribution Spotify stopping between each song

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2) the playlist stops at the end of each song. The phone display still shows that it is playing but I have to skip to the next song to get it to start playing again.

Newbie

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2)  the playlist stops at the end of each song.  The phone display still shows that it is playing but I ha...

user-removed

Not applicable

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Superuser Contribution APP STARTET VON SELBST UND ALLE DOWNLOADS SIND WEG

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runterladen. Bin kurz davor spotify zu kündigen!!!Hat jem...

Newbie

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runter...

user-removed

Not applicable

2011 Views

1 replies

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Superuser Contribution Playlist not updating on phone

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist but not on the phone. Any thoughts on fixing?

Newbie

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist ...

user-removed

Not applicable

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1 replies

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How do I delete a single song off of an entire downloaded playlist?

I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is there any solution to this? Why is it so complicated to del...

Casual Listener

 I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is th...

ElsaGottvall

Casual Listener

605 Views

1 replies

0 likes

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Spotify deleting downloaded songs

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinstalling the app, wiping cache, data, restarting the p...

Newbie

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinsta...

543 Views

0 replies

0 likes

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Superuser Contribution Spotify Issues

Been having several issues with Spotify for a while now.1. Songs often just stop/pause midway through a track for no reason.2. Keeps unsaving all of my downloaded songs (2000+)3. Occasionally just glitches, songs skip almost like a scratched CD?I've ...

Newbie

Been having several issues with Spotify for a while now. 1. Songs often just stop/pause midway through a track for no reason. 2. Keeps unsaving all of my downloaded songs (2000+) 3. Occasionally j...

user-removed

Not applicable

601 Views

1 replies

0 likes

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Half my playlist disappeared

Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem. Last week I listened to one of my playlists on my phone (android) while I slept for about an hour. When I woke up, I noticed that the playlis...

Newbie

Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem.   Last week I listened to one of my playlists on my phone (android) while I slept f...

MattSuda

Spotify Star

2362 Views

1 replies

1 likes

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