Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375642 Views

541 replies

34 likes

Account
Free
  • 375642 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Musicas com Estalos

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca.Aconteceu isso depois que atualizou para última versão.Alguem com solução??

Regular

Alguem com problemas na reprodução de músicas, pois o meu no momento se encontra com uns estalos enquanto a musica toca. Aconteceu isso depois que atualizou para última versão. Alguem com solução??

546 Views

0 replies

1 likes

  • 546 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlists/albums don't play the songs on the playlist/album selected.

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre completely. I have uninstalled and reinstalled the app, re...

Newbie

When I attempt to play a playlist or album one or a couple of the songs will play correctly, then all when the next song should play it jumps randomly to a different playlist, album, or genre complet...

user-removed

Not applicable

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updated App now.not connect at all

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Casual Listener

I have updated spotify app on my samsung galaxy and now it doesnet connect at all....i have uninstalled the app and reinstalled it....turned phone on and off....still no luck....please help!

Graybar80

Casual Listener

556 Views

4 replies

0 likes

  • 556 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify closes when I pause a song

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help!

Newbie

Everytime a pause a song the app closes and I have to open it again to keep listening the song or pass to the next one. Please help! 😞

user-removed

Not applicable

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

Androind Background Data

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and saw the backgound data was usin 3x what the foregoru...

Newbie

I recently realized that Spotify was consuming way more data than it used to (I stopped using Spotify for like two monts then reactivated my premium acount a month ago) so I went to my settings and s...

621 Views

0 replies

0 likes

Android
background data
  • 621 Views
  • 0 replies
  • 0 likes

Atualizacao do app e importacao de musica

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

Newbie

Depois que atualizei e adquiri o plano familiar premium nao achei a opcao de importar musicas do meu android,como devo proceder?

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stopping between each song

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2) the playlist stops at the end of each song. The phone display still shows that it is playing but I have to skip to the next song to get it to start playing again.

Newbie

When I listen on my phone with my new bluetooth beadphones (platronic Backbeat Pro 2)  the playlist stops at the end of each song.  The phone display still shows that it is playing but I ha...

user-removed

Not applicable

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution APP STARTET VON SELBST UND ALLE DOWNLOADS SIND WEG

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runterladen. Bin kurz davor spotify zu kündigen!!!Hat jem...

Newbie

Seit ca 3-4 Wochen öffnet sich die App ständig von selbst. Heist ich spiele mit dem Handy und die App popt einfach auf. Auch sind jeden Tag alle offline Tracks weg und ich muss sie erst wieder runter...

user-removed

Not applicable

2000 Views

1 replies

0 likes

  • 2000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist not updating on phone

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist but not on the phone. Any thoughts on fixing?

Newbie

My playlist is not updating or downloading new songs I add from my pc. The issue has been happing for the last week or so. I've rebooted the phone multiple times. The songs show up on my PC playlist ...

user-removed

Not applicable

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

How do I delete a single song off of an entire downloaded playlist?

I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is there any solution to this? Why is it so complicated to del...

Casual Listener

 I've downloaded my whole playlist but I don't see any options of deleting a single song from my downloads. I've been told that removing the song from my playlist does not delete the song. Is th...

ElsaGottvall

Casual Listener

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Spotify deleting downloaded songs

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinstalling the app, wiping cache, data, restarting the p...

Newbie

Randomly Spotify will delete all but a song or two from most of my downloaded albums. Playlists are unaffected. This has happened across two phones now, after clearing the offline devices and reinsta...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Issues

Been having several issues with Spotify for a while now.1. Songs often just stop/pause midway through a track for no reason.2. Keeps unsaving all of my downloaded songs (2000+)3. Occasionally just glitches, songs skip almost like a scratched CD?I've ...

Newbie

Been having several issues with Spotify for a while now. 1. Songs often just stop/pause midway through a track for no reason. 2. Keeps unsaving all of my downloaded songs (2000+) 3. Occasionally j...

user-removed

Not applicable

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Half my playlist disappeared

Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem. Last week I listened to one of my playlists on my phone (android) while I slept for about an hour. When I woke up, I noticed that the playlis...

Newbie

Hello! I hope someone can help me out. I have searched the forum but haven't found a solution to my problem.   Last week I listened to one of my playlists on my phone (android) while I slept f...

MattSuda

Spotify Star

2338 Views

1 replies

0 likes

  • 2338 Views
  • 1 replies
  • 0 likes

Why the **bleep** Spotify Premium keeps DELETING thousand of offline songs on my 2 offline devices?

Well, this is getting beyond annoying:I have spotify premium, regular payments, etc etc...I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsung galaxy tab s2)Every other day or so I find a number (...

Regular

Well, this is getting beyond annoying: I have spotify premium, regular payments, etc etc... I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsun...

Jacob

Community Legend

684 Views

3 replies

0 likes

  • 684 Views
  • 3 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

Hi, I have Chromecast and Apple devices for streaming music at home. However, Spotify doesn't show Airport Express on available devices, only Chromecast. How can I enable streaming Spotify thru my Airport Express?Thanks for your adviceFausto

Newbie

Hi, I have Chromecast and Apple devices for streaming music at home. However, Spotify doesn't show Airport Express on available devices, only Chromecast. How can I enable streaming Spotify thru my Ai...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Local File Problem?

Hi. I downloaded MP3 file of Charlie Puth's Chandelier cover before. First time I failed to apply it on Spotify, but second time I succeed.However, that's not a problem. The file that I failed to apply still remains. It keeps catching my eyes.Is ther...

Regular

Hi. I downloaded MP3 file of Charlie Puth's Chandelier cover before. First time I failed to apply it on Spotify, but second time I succeed. However, that's not a problem. The file that I failed to...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Solved!! turn saved songs into play list when using android app

Hey guys. I have no computer available and wanted to convert my saved songs into a playlist that I can share. Any suggestions? Cheers.

Casual Listener

Hey guys. I have no computer available and wanted to convert my saved songs  into a playlist that I can share. Any suggestions? Cheers.

MattSuda

Spotify Star

2924 Views

3 replies

0 likes

  • 2924 Views
  • 3 replies
  • 0 likes

Solved!! Android Wear 2.0: volume control missing after 2.0-update on Polar M600

After the Android Wear 2.0-update on my Polar M600, I can't control the volume anymore via the M600 watch (see attachment). Before the update, the M600 would display a diamond shaped control pad on the watch: left and right for previous/next track - ...

Visitor

After the Android Wear 2.0-update on my Polar M600, I can't control the volume anymore via the M600 watch (see attachment). Before the update, the M600 would display a diamond shaped control pad...

user-removed

Not applicable

5642 Views

6 replies

0 likes

  • 5642 Views
  • 6 replies
  • 0 likes

Solved!! My Spotify is useless

Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already played before or some suggestions work fine. Please he...

Casual Listener

Ok my Spotify simply does not play anything I want, if I try to play some new Playlist or something it simply does not do it. Please check the pics, but if a want to play something that I already pla...

MattSuda

Spotify Star

1306 Views

4 replies

0 likes

  • 1306 Views
  • 4 replies
  • 0 likes

Offline content

Hi! I have two phones, both on the internet via the save WiFi. Phone 1 has a playlist which is saved to the phone. When I listen to music on phone 2 and then stream it via phone 1 (via available devices) and that particular track is saved on phone 1,...

Newbie

Hi!   I have two phones, both on the internet via the save WiFi. Phone 1 has a playlist which is saved to the phone. When I listen to music on phone 2 and then stream it via phone 1 (via avail...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes