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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6955 Views

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Superuser Contribution Canciones no disponibles

Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?

Newbie

Algunas canciones que escuchaba ahora se encuentran "no disponibles" ¿por qué?

Julian

Moderator

6305 Views

1 replies

0 likes

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Superuser Contribution My spotify app is malfunctioning

Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again and I also restarted my phone and still the problem ...

Newbie

Hi, I was updating my spotify app then suddenly after it updates I can’t seem to log in because everytime I open the app it immediately closes. I also tried uninstalling it then installing it again a...

Julian

Moderator

575 Views

1 replies

0 likes

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Superuser Contribution You can only play music offline for a maximum of 3 devices?

I got this message when I opened my Spotify app. Now, the problem is I haven't synced or even used any other device other than my Android to play music on Spotify. Now all my offline music is gone and as a paying customer, this is one of the most fru...

Newbie

I got this message when I opened my Spotify app. Now, the problem is I haven't synced or even used any other device other than my Android to play music on Spotify. Now all my offline music is gone an...

Julian

Moderator

711 Views

1 replies

0 likes

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Solved!! Complaint

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way through, some songs dont play at all. Its says they...

Newbie

I wish to make a complaint about the spotify service. Ever since i have started using the service i havent been able to enjoy the service due to when i download playlists some songs cut out half way ...

Nadia12314

Newbie

802 Views

2 replies

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Spotify for Android

I am listening to my playlist and every 2 songs or so it stops working I have to get back onto the app for it to work again. Please help!

Casual Listener

I am listening to my playlist and every 2 songs or so it stops working I have to get back onto the app for it to work again. Please help!

daltonwhite623

Casual Listener

875 Views

6 replies

0 likes

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Cant Login At All!

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no accounts with that email. So I decide to try to sign i...

Newbie

Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no acc...

Joe

Community Legend

290 Views

1 replies

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Only one artist left and 5 random albums

Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...

Casual Listener

Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...

Joe

Community Legend

402 Views

1 replies

0 likes

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Superuser Contribution Slow Speed/Velocidad Lenta

Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literally ages for it to download. I know my speed is not a...

Casual Listener

Hello, I'm having trouble downloading songs to my mobile devices iPod, Amazon Fire tablet and android phones. When I try to download my main library (1550+ songs) in extreme quality, it took literall...

Jaselvd

Newbie

4607 Views

2 replies

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Superuser Contribution Keep Spotify playing when closing all apps in task switcher?

Hi, All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they kept playing music with the icon in the notification area and...

Music Fan

Hi,   All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they k...

MNC1

Gig Goer

82798 Views

63 replies

69 likes

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Superuser Contribution Local files- "Song not available" on android after changing SD card?

Hey! I'm still relatively new to spotify, but I just changed the SD card on my android, and redownloaded all of my playlists to it. However, the local files I had downloaded from before on there, all say "song not available" now. They are all availab...

Casual Listener

Hey! I'm still relatively new to spotify, but I just changed the SD card on my android, and redownloaded all of my playlists to it. However, the local files I had downloaded from before on there, all...

lweickert8

Casual Listener

475 Views

2 replies

0 likes

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Superuser Contribution Musicas baixadas indisponiveis offline

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

Newbie

Algumas músicas que baixei, quando estou on-line aparecem como salvas no dispositivo, porém se fico off-line elas ficam indisponíveis como se não tivessem sido baixadas.

gabrielkisame12

Casual Listener

1208 Views

3 replies

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Playlist

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

Newbie

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

ErikG

Roadie

368 Views

1 replies

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Superuser Contribution NO PUEDO INICIAR SESION

ME PUEDEN AYUDAR NO PUEDO INICIAR SESION EN MI DISPOSITIVO MOVIL, SI YO ME CONECTO DESDE UN EQUIPO DE COMPUTO PUEDO ACCESAR EL PROBLEMA ES CUANDO QUIERO AGREGARLO A MI TELEFONO ME ARROJA UN ERROR DON DE DICE QUE NO ESTOY SUSCRITA Y SI INTENTO REGISTR...

Newbie

ME PUEDEN AYUDAR NO PUEDO INICIAR SESION EN MI DISPOSITIVO MOVIL, SI YO ME CONECTO DESDE UN EQUIPO DE COMPUTO PUEDO ACCESAR EL PROBLEMA ES CUANDO QUIERO AGREGARLO A MI TELEFONO ME ARROJA UN ERROR DON...

Julian

Moderator

823 Views

1 replies

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Superuser Contribution [BUG REPORT] Spotify connect, volume problem

I use spotify connect with 2 android smartphone.I can remotely switch music easily.I can't remotely change volume.this is a known issue since a VERY LONG time :https://community.spotify.com/t5/Android/Control-volume-on-second-device-Spotify-Connect/m...

Casual Listener

I use spotify connect with 2 android smartphone. I can remotely switch music easily. I can't  remotely change volume. this is a known issue since a VERY LONG time : https://community.s...

user-removed

Not applicable

626 Views

1 replies

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Solved!! Ability to download all songs in a folder

I have tried searching for an answer but have not found any.I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by going to the "all songs" list inside a folder and press...

Casual Listener

I have tried searching for an answer but have not found any. I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by ...

MartinStoichkov

Community Legend

2542 Views

1 replies

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Solved!! PROBLEMAS DE ESPACIO EN SMARTHPHONE

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin espacio en mi smarthphone y tengo varias canciones ...

Casual Listener

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin ...

Maromas

Casual Listener

496 Views

2 replies

0 likes

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Solved!! Are there less music available on Android compared to Desktop App?

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching specifically for the song/album, or looking throug...

Casual Listener

I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching...

gigglepud

Casual Listener

1032 Views

5 replies

0 likes

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PS4 - Spotify, can't stream local files from PC?

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" Has anyone else ran into this and know how to solve thi...

Regular

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" &nb...

Joe

Community Legend

3089 Views

3 replies

3 likes

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  • 3 likes