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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115244 Views

27 replies

4 likes

  • 115244 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231644 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231644 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591160 Views

79 replies

3 likes

  • 591160 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485660 Views

580 replies

42 likes

Account
Free
  • 485660 Views
  • 580 replies
  • 42 likes

Very slow loading at times.

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here?I have a brand new moto z so don't blame the phone!

Newbie

I feel like I have to watch the progress circle go around and around for a few minutes every time I want to listen. What is happening here? I have a brand new moto z so don't blame the phone!

Steampunksum

Roadie

2754 Views

3 replies

3 likes

Android
  • 2754 Views
  • 3 replies
  • 3 likes

Spotify app is opening very slow on Android

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load my songs, radio, popular and so on. It's just unacceptab...

Newbie

Spotify is opening for about 2-3 seconds on Android. It should be opened immediately and load everything in a background. Just open a search screen immediately after an icon click and then load ...

Steampunksum

Roadie

1950 Views

3 replies

0 likes

  • 1950 Views
  • 3 replies
  • 0 likes

suiciding process...

Hi all and sorry for the misleading title, im not in suiciding process im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or the music is stopped/paused for some time. (15-20min). As a result,...

Casual Listener

Hi all and sorry for the misleading title, im not in suiciding process 🙂   im talking for the spotify process, that is killing itself after sometime, when playback is on other device, or&nbsp...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify Locked Screen Player (Android 7.0)

Hello everyone:)My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but if not, what is the matter?

Casual Listener

Hello everyone:) My Huawei Honor 8 just updated to Android 7.0. But the locked screen player is not working (at all) like before. I assume this is just a temporary problem with the new update, but...

Rock-digger

Newbie

1336 Views

3 replies

3 likes

  • 1336 Views
  • 3 replies
  • 3 likes

Bug in network selection !

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

Newbie

If spotify has wifi and simultaneously Phone data (internet) , has problems on load anything

374 Views

0 replies

1 likes

  • 374 Views
  • 0 replies
  • 1 likes

Solved!! Unlisted Hotkeys!

The official support article for the US Spotify hotkeys is out of date, so heres what's missing: Shift+(Left,Right) Skip five seconds back/fwdCtrl+r Toggle Repeat mode (Once, infinitely, off)Ctrl+s Toggle Shuffle on/offCtrl+Shift+a Deselect (Tested o...

Regular

The official support article for the US Spotify hotkeys is out of date, so heres what's missing:   Shift+(Left,Right)      Skip five seconds back/fwd Ctrl+r &nbs...

Joe

Community Legend

1289 Views

6 replies

2 likes

  • 1289 Views
  • 6 replies
  • 2 likes

How many offline tracks ?

Hi. I'd like to know how many offline tracks I get ?

Casual Listener

Hi. I'd like to know how many offline tracks I get ?

Joe

Community Legend

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes

Music playlist

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

Newbie

It use to have a hot key to were I can switch song or pause/play from my notifications screen now it's gone

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Help

Freezes or just stops working when I get this adverisment, help!?

Newbie

Freezes or just stops working when I get this adverisment, help!?

Meepingcow

Newbie

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

armv6 based device

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Casual Listener

So I have old htc wildfire s with armv6 procesor and android 4.1.2. Is there version of spotify witch will work on my device?

Joe

Community Legend

1621 Views

3 replies

0 likes

  • 1621 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Added Recently" sorting function does not work correctly between Desktop and Android

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recently added" on the the mobile it just ends up somewher...

Newbie

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recentl...

kardi13

Newbie

784 Views

2 replies

0 likes

  • 784 Views
  • 2 replies
  • 0 likes

Problemas de Descarga/Download problems

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya no tengo la música descargada, pero mi SD tiene men...

Newbie

¿Porqué cuando descargo mi música en mi SD parece que sí la descarga y empieza a reducir mi espacio de almacenamiento, pero unas horas después de que terminó la descarga, en el App me aparece que ya ...

teucuemperigo

Newbie

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

Very slow loading of playlists

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are sync'd to the device anyway so why does Spotify sit...

Music Fan

A problem that appears to have been getting worse over release cycles is the inordinate amount of time that Spotify takes to load up my playlists on my mobile phone. Pretty much all my playlists are ...

Pat_Zambri

Newbie

2076 Views

4 replies

4 likes

  • 2076 Views
  • 4 replies
  • 4 likes

Ad wont play

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad should be and no matter how many times I press play...

Newbie

Hi, today I opened my Spotify and as usual it played the bit about 'watch this next ad for 30 minutes of ad free music', and then it went to the ad except the screen is completely black where the ad ...

530 Views

0 replies

2 likes

  • 530 Views
  • 0 replies
  • 2 likes

Kendi kendine kapanıyor

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat kapatıyo ve üst üste yapıyor.

Newbie

Spotify yaklasik 5 aydır abone olarak kullaniyorum. Daha önce olmayan bisey olmaya başladı. Kendi kendine programı kapatıyor. Müzik açıyorum. Tuş kilitliyorum herhangi bi uygulama acık degil fakat ka...

mercanyuksek

Casual Listener

91683 Views

10 replies

48 likes

  • 91683 Views
  • 10 replies
  • 48 likes

Daily Mix Issue

Songs aren't building as i listen to daily mixes OR artist radio stations....i am active as i like or dislike each song...but the radio or daily mix ALWAYS stops abruptly after a set number of songs... how do I fix this?

Newbie

Songs aren't building as i listen to daily mixes OR artist radio stations....i am active as i like or dislike each song...but the radio or daily mix ALWAYS stops abruptly after a set number of songs....

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Change the Genius Font Size

How do you change the font size and if you can't change it then whats the point of the Genius update when you cant even see half of the sentence.

Newbie

How do you change the font size and if you can't change it then whats the point of the Genius update when you cant even see half of the sentence.

908 Views

0 replies

1 likes

  • 908 Views
  • 0 replies
  • 1 likes

Solved!! Can't look at artists pages

I'll click on the "go to artist" button and more often than not, I'm unable to view the page. What's weird is that it doesn't happen with every artist, just most of them. I have tried resetting my phone and reinstalling the app, but I'm still running...

Newbie

I'll click on the "go to artist" button and more often than not, I'm unable to view the page. What's weird is that it doesn't happen with every artist, just most of them. I have tried resetting my ph...

Napalmhardcore

Casual Listener

13529 Views

5 replies

5 likes

  • 13529 Views
  • 5 replies
  • 5 likes

Solved!! Noise using aux

I have the galaxy s8 and when I'm using the aux cord only in my car, it's making a really bad static noise. Any help why or how to get rid of it? I've tried uninstalling and re-installing... Didn't help. I tried the equalizer... Didn't do anything. H...

Casual Listener

I have the galaxy s8 and when I'm using the aux cord only in my car, it's making a really bad static noise. Any help why or how to get rid of it? I've tried uninstalling and re-installing... Didn't h...

cluz

Gig Goer

3499 Views

3 replies

0 likes

  • 3499 Views
  • 3 replies
  • 0 likes