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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107365 Views

26 replies

3 likes

  • 107365 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217282 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217282 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571377 Views

79 replies

3 likes

  • 571377 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470734 Views

577 replies

40 likes

Account
Free
  • 470734 Views
  • 577 replies
  • 40 likes

Solved!! When I search for a song it says "Ooops, something went wrong"

Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?

Newbie

Even after hitting then try again button nothing happens. I restarted my phone and cleared all data but the app. Still failed. Any ideas what might be wrong?

user-removed

Not applicable

1142 Views

3 replies

0 likes

  • 1142 Views
  • 3 replies
  • 0 likes

Phone shuts down

When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when I upgraded it still does it. I don't want to delet...

Newbie

When I open the spotify app on my Samsung s5 sometimes it will freeze then shut down my whole phone and then my phone won't turn on for a few minutes. I thought it was just my old phone (s4) but when...

nikkivansoriano

Newbie

693 Views

1 replies

3 likes

  • 693 Views
  • 1 replies
  • 3 likes

Constant notifications when playing music

When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!

Newbie

When I'm playing music I constantly hear a notification sound. This notification sound stops when I stop playing music, too. I have no clue as how to fix this. Any help would be greatly appreciated!

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Music stop when playing music

i use redmi3sWhen i play to shuffle,radio play , music suddenly stop

Newbie

i use redmi3s When i play to shuffle,radio play , music suddenly stop

Joe

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

I can not delete imported files

Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were not available and since then I can not delete them ....

Casual Listener

Hello, I have a problem that's bothering me. I imported some songs from my cell phone into spotify, and then I deleted them from my cell phone, I did that, I went back to spotify and the songs were n...

Joe

Community Legend

1238 Views

3 replies

0 likes

  • 1238 Views
  • 3 replies
  • 0 likes

Deleat a downloaded song

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the check thing on the name of the song, but I can list...

Newbie

I downloaded a lot of playlists, and it's taking a lot of my device space, so I kinda tried to deleat a bunch of songs. But the problem is, it's showing like it's not downloaded, it doesn't have the ...

Joe

Community Legend

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Lg-h830 (Suggestion!!) Adding Related Artists

Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related suggestion page as a tweak for the LG. Thanks!

Roadie

Mostly some phones don't have this, from some of my friends, they're not able to look at the related artists on the bands they are wanting to look for. It'd be awesome if it could add a related sugge...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Solved!! No option for SD card storage, even though SD card is mounted?

My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. Any advice? Thanks in advance.

Regular

My phones storage says there is a SD card in the device, I've tried putting the sd card in and out, deleting the app and restarting the device, and I have over 10gb of storage left on the SD card. An...

itu_

Community Legend

3323 Views

13 replies

0 likes

  • 3323 Views
  • 13 replies
  • 0 likes

Spotify Connect BUG on OnePlus 3T

Hey everyone,I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem.I usually listen music via Spotify on my PC with Spotify Connect active so I can control the music via my phone as w...

Music Fan

Hey everyone, I noticed buggy behavior when using Spotify Connect on my OnePlus 3T and I'd like to know if someone has similar problem. I usually listen music via Spotify on my PC with Spotify Conn...

ZRyzner

Music Fan

1663 Views

2 replies

0 likes

  • 1663 Views
  • 2 replies
  • 0 likes

Spotify Won't Let Me Search Music

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, the words "Oops, something went wrong" isntantly ap...

Newbie

Hello. Today I noticed that my spotify's search feature no longer works. I am a premium user and ordinarily can search and choose whichever songs I like, but now whenever I attempt to search a song, ...

MattSuda

Spotify Star

12782 Views

8 replies

0 likes

  • 12782 Views
  • 8 replies
  • 0 likes

Superuser Contribution Downloaded songs showing as not downloaded

Hi,I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the rest it shows to download again. It's insane!I am on a ...

Newbie

Hi, I downloaded a bunch of songs yesterday. They were all playing perfectly while my mobile data was off yesterday. Today when I opened Spotify, only ONE of the song shows as downloaded. All the re...

stemeta

Regular

29923 Views

4 replies

4 likes

  • 29923 Views
  • 4 replies
  • 4 likes

No internet connection on multiple devices

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.

Newbie

On 2 devices - 1 connected to just wifi, and another connected to Verizon LTE and wifi, both cannot connect to Spotify Online. My saved tracks play, but I cannot search or play non-saved tracks.&nbsp...

MattSuda

Spotify Star

692 Views

1 replies

0 likes

connection
  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liking song from Daily Mix doesnt work if not on Spotify app

Hello,When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it later. However, if I go on another app, eg Google Chrom...

Casual Listener

Hello, When I'm playing from my daily mix on Spotify, whilst open on the app, and I hear a song I like, I can press the heart button and it adds it to my songs automatically so I can listen to it la...

Tomproberts

Casual Listener

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
  • 0 likes

Spotify Sperrbildschirm

Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kann mir jemand bei dem Problem helfen ?

Casual Listener

Wenn ich über Spotify Musik höre und mein Smartphone Bildschirm sperre, muss ich kein Passwort oder Fingerabdruck eingeben um es wieder zu entsperren, obwohl dies normalerweise erforderlich wäre. Kan...

1352 Views

0 replies

0 likes

  • 1352 Views
  • 0 replies
  • 0 likes

Solved!! Music undownloads itself?

For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I have had to download my entire library twice today

Newbie

For some reason it seems if I got online after being offline or I close the app out the. Open it again all the music in my library just isn't downloaded anymore and then I have to download it again I...

Lonely_egg

Newbie

1338 Views

2 replies

1 likes

  • 1338 Views
  • 2 replies
  • 1 likes

Compartir via twitter

Buen dia Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android. Al momento de pulsar el boton de compartir, aparece una leyenda que muestra que no sera posible compartir. Busco la manera de d...

Casual Listener

Buen dia   Estoy intentando compartir la cancion que escucho a traves de la opcion de compartir dentro de su app de android.   Al momento de pulsar el boton de compartir, aparece una le...

ruizek

Casual Listener

1018 Views

2 replies

0 likes

Account
  • 1018 Views
  • 2 replies
  • 0 likes

Phone starts playing music randomly

Hi i'll be listening to music on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone will start playing it at the exact spot it stopped on my PC....

Newbie

Hi i'll be listening to music  on my Desktop and for what seems no reason my phone, which i may not have even touched in 30 minutes to an hour, the music on my desktop will stop and my phone wil...

Joe

Community Legend

1952 Views

1 replies

0 likes

  • 1952 Views
  • 1 replies
  • 0 likes

music on my androide gets paused

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!

Casual Listener

since the last update of spotify the music on my cell phone get paused with no aparent reason. I triend to uninstal and re instal the app, restarted the cell phone and nothing works. Please help!&nbs...

Joe

Community Legend

1227 Views

9 replies

0 likes

  • 1227 Views
  • 9 replies
  • 0 likes

Streaming quality no other choice but automatic only

Hi, I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Unfortunately, the only available option in Android app is aut...

Newbie

Hi,   I'd like to increase the sound quality in my Android Spotify application (I can do it on desktop aplication in Preferences menu - switching on the option "streaming in high quality"). Un...

Joe

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Library - Artist song list not loading

Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty list.Everything else appears to work great and loads ...

Casual Listener

Hey. Seems since last update on my Galaxy S7 I can no longer use the Artist view in My Library. Whenever I select an artist, it seems to try to load my saved songs, but I just end up with an empty li...

Thelonepimp711

Newbie

813 Views

2 replies

0 likes

  • 813 Views
  • 2 replies
  • 0 likes