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Spotify stops working on certain songs

Spotify stops working on certain songs

Hi there
Having a problem with Spotify on my Android 7.0 LG G5. When listening to some songs, they cut off after a minute or two. This has been specifically happening with Lady Gaga: The Cure. Has happened on other songs but can't track them down. The app stops and I cannot play any songs and shows anything in any of the menus. To over come this semi frozen state of the app I need to force close it under the Android settings. Have clear cache and uninsulated, reinstalled the app but still getting the same problem. Please help it is very annoying. Spotify version 8.4.1.846 armV7
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1 Reply

 
Welcome to the Community and thanks for reporting.
 

Can you provide us with some more info:

 

  • Are you getting any error message when the song stop?
  • Do you have any other apps running in the background when this happens? 
  • Does this happen when trying to stream music through 3G/4G or on WiFi?

In the meantime, try from a different device to see if the issue persists.

 
Keep us posted.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

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