Someone **bleep**ing help me!!

[user-removed]

Okay lets try this again, look, i made a new account and whenever i sign in or get on the spotify app on my phone, all the features are gone! Only like three are showing, compared to the usual five that are there. I can't create a playlist because the "Your Music" section is missing, the only thing that is there that I can work with is the "Your Mixes" thing which is terrible because I can't even add music and spotify suggests songs to me which I don't like. I don't know if this is the update, or an error or something wrong with my account. Just, do I need to make a new account?

[Joe]

Another user reported the same issue recently. Try reinstalling, making sure you follow all the steps here. If that doesn't fix it, use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.