Announcements

Help Wizard

Step 1

NEXT STEP

WEIRD SOUNDS OUT OF SPOTIFY

WEIRD SOUNDS OUT OF SPOTIFY

So I recently decided to play some music. I tried to making my playlist in alphabetical order with the filter. But after I did it, and after I went out of spotify. My phone would suddenly say "playing a certain song is a premium feature, ....." this is so frustrating. I'm not even on the spotify app or listening to a song. It just randomly appears out of no where when I'm watching a youtube video, or trying to sleep. I honestly woke up 3 times today due to this annoying problem. please help me

Reply
2 Replies

Hey there, @Charlieshinkr!

 

Thanks for getting in touch.

 

Can you let us know:

- Your device

- Operating system

- Version of Spotify?

Also, does restarting your device, or reinstalling the app help?

 

We'll see what we can suggest, don't worry.

Regards,

/M

well I tried reinstalling the app and restarted my phone. I'm using a
galaxy s7 edge with android 7.0
the latest version of spotify. I think it might have stopped but I'm not
sure why it happened or if it will happen again

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random