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Cant play songs after tranfering to SD card

Cant play songs after tranfering to SD card

estuardoe8
I have the premium account and I recently transfered my downloaded songs to the SD card I added to my Samsung s7....but now when I turn spotify to offline mode it does not play songs....
Am I going to be able to still play downloaded music that I transfered to SD card if I turn spotify to offline mode....by the way if I don't turn offline on and do turn airplane mode on it will play which is weird
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1 Reply

Sophia

Hey @estuardoe8!

 

Thanks for reaching out to the Spotify Community. We'd like to help.

 

In this case, please check that your SD card has at least 1GB of free space. 

 

If so, follow these steps: 

 

  1. Delete the app on your device.
  2. Remove the SD card. 
  3. Reinstall the app. Here's how
  4. Save your offline tracks again. 

If this doesn't make any difference, please let us know the Spotify and Android version you're using. We'll see what we can suggest. 

 

Sophia

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