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Both buttons in notification bar skip forward

Both buttons in notification bar skip forward

Hello,
When hearing a podcast you have the possibility to skip back or forward 15 seconds. In the opened app it works fine. But if I do it in the dragged down notifications bar instead, both buttons will skip 15 seconds forward. Is this a known problem? I am using a Samsung Galaxy A3 2016.
Thank you!
Reply
2 Replies

Hey @telemekel53!

 

Welcome to the Spotify Community.

 

That's odd. Give it a try reinstalling the app and see if you're still experiencing the same issue. Here's how.

 

If nothing works, could you send us some screenshots or videos of this? They would be very helpful!

 

Keep us posted.

Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart

I am experiencing the same issue just as described. In the Spotify notification, both the <back 15 seconds> and <forward 15 seconds> buttons skip forward. I have had the same issue on 2 different Nexus 6P devices across 3 different full factory resets.

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