Grey out, can't play

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Grey out, can't play

Casual Listener

Can't play the music,  i thought because of my plan. Then i change to premium and it turns out the same.  I'm a newbee on spotify.

Plan

Premium

Country

 Indonesia

Device

Vivo v5

Operating System

Android 6.0

 

My Question or Issue

 

Screenshot_20190302_060958.jpg
1 ACCEPTED SOLUTION

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Solution!

Re: Grey out, can't play

Spotify Legend

Hey @Mei95, help's arrived. 

 

It looks like these songs aren't available in your region. Just to be sure, try searching for the songs in the app. If you can't find anything, or they're greyed out, check out this help article for more info.

 

Hope that helps 🙂

 

View solution in original post

1 Reply
Highlighted
Solution!

Re: Grey out, can't play

Spotify Legend

Hey @Mei95, help's arrived. 

 

It looks like these songs aren't available in your region. Just to be sure, try searching for the songs in the app. If you can't find anything, or they're greyed out, check out this help article for more info.

 

Hope that helps 🙂

 

View solution in original post

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