Have Spotify Premium but google pixel 2 says otherwise..

[Inquizz]

I am a Spotify premium subscriber and i want to just ask google to play a song on my google pixel 2 but it says i need to be a spotify premium subscriber when i am. Could the problem be that i am using a yahoo email account for spotify instead of gmail or...?

[Aimee_T]

Hi @Inquizz! Welcome to the Spotify Community.

There are a couple things that could have happened, we’ll help you get to the bottom of it.

Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates. If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?

If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one by accident. Please follow this guide in our FAQ to find out if you have a second account.

Let us know if you have any questions. Thanks!