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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201542 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201542 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545769 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453452 Views

571 replies

38 likes

Account
Free
  • 453452 Views
  • 571 replies
  • 38 likes

Solved!! Size of average song in MB

Hi guys, I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy.I have a low space on my smartphone and I want to know, if it is more spacesaving when I use sp...

Newbie

Hi guys,   I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy. I have a low space on my smartpho...

corruptionist

Newbie

246153 Views

6 replies

1 likes

  • 246153 Views
  • 6 replies
  • 1 likes

Ads

For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why in the world is this happening? I don't really care...

Newbie

For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why ...

phan_times

Community Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Def Leppard playback

3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.

Newbie

3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.

399 Views

0 replies

0 likes

  • 399 Views
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Solved!!Superuser Contribution Certain songs stop halfway

Hi! Im a premium user and using OPPO phone running Android 7.1.1 .spotify music intermittently stops playing music and i have to manually go into there app to click 'play'. Tried uninstalling and installing, still couldnt get it to work. Anyone has e...

Casual Listener

Hi!  Im a premium user and using OPPO phone running Android 7.1.1 . spotify music intermittently stops playing music and i have to manually go into there app to click 'play'.    Tr...

Germs26

Casual Listener

6340 Views

3 replies

0 likes

  • 6340 Views
  • 3 replies
  • 0 likes

Álbum somente em ordem aleatória

Olá,tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória.Por que não consigo desabilitar a ordem aleatória no App do Android (versão 8.4.4.810)?ObrigadoReginaldo

Casual Listener

Olá, tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória. Por que não consigo desabilitar a ordem aleatória no App do Andro...

Joao97

Newbie

72030 Views

4 replies

6 likes

  • 72030 Views
  • 4 replies
  • 6 likes

Spotify wont connect

The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I downloaded? This would be rather crucial because I'm n...

Newbie

The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I dow...

418 Views

0 replies

0 likes

  • 418 Views
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  • 0 likes

Music skipping like a CD

As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so. I followed the directions posted here (community.spotify.com/t5/Android/Audio...

Regular

As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so.   I followed the di...

Joe

Community Legend

1393 Views

1 replies

0 likes

  • 1393 Views
  • 1 replies
  • 0 likes

Problems when turning the screen on and off.

Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phone, just this new one. Can anyone help?

Newbie

Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phon...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
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Spotify is playing my titles but they are lagging

So I got spotify prenium since 1 year, but it as been 1 week since my titles have started to lag when im listening to them. Sometimes they even completly stop by themself. But usually there is like "chips" of song that are buggy, just like when you t...

Newbie

So I got spotify prenium since 1 year, but it as been 1 week since my titles have started to lag when im listening to them. Sometimes they even completly stop by themself. But usually there is like "...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
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Trying to save albums on Samsung 8 and the app crashes

Hi guys, This issue started today. Just trying to press 'Save' on an album and the entire app crashes. Not cool. Any ideas?

Casual Listener

Hi guys,   This issue started today. Just trying to press 'Save' on an album and the entire app crashes. Not cool. Any ideas?

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Android App doesn't connect using WiFi

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed in newer releases. I am using a Huawei P9 Lite with ...

Casual Listener

Hi. For a while now Spotify does not connect using any wifi network (tested in different places), only works using mobile data. I've had this problem for a while now but I thought it would be fixed i...

watangaboy

Casual Listener

3068 Views

5 replies

1 likes

Android
Wifi Casting
  • 3068 Views
  • 5 replies
  • 1 likes

Spotify onnect Availability

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and then I see the Onkyo on our Android devices. How ca...

Newbie

My Onkyo TX-NR525 supports Spotify Connect. However, I cannot connect from any Android device in the house straight away. What I mean is that I first have to connect from my PC, that works fine, and ...

murpsel

Gig Goer

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

"Go online to see menu" issue

Hi all, I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to artist, add to playlist, etc.) it will spool for a few second...

Regular

Hi all,   I'm having an issue with the Spotify app on my phone (actually loaded on my SD card because I have so much music downloaded) that frequently when I am trying to use the menu (go to a...

1513 Views

0 replies

15 likes

Android
internet
wifi
  • 1513 Views
  • 0 replies
  • 15 likes

Lost music

I've had Spotify years now. Never had a drama. Now i go into a playlist that only had 60 songs in it. And i can only visibly see 9 or so. Yet the playlist still states 60 songs in this one playlist. What could cause this? I've tried hitting the downl...

Newbie

I've had Spotify years now.  Never had a drama.  Now i go into a playlist that only had 60 songs in it.  And i can only visibly see 9 or so.  Yet the playlist still states 60 song...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Doesn't play the next song :(

Everytime I play spotify, it doesn't play the next song after one ends. It happens when I'm on the app but my phone is off and when I'm not on the app but still using my phone. It makes me go to the app and leave the phone on so it would continuously...

Newbie

Everytime I play spotify, it doesn't play the next song after one ends. It happens when I'm on the app but my phone is off and when I'm not on the app but still using my phone. It makes me go to the ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Keeps moving music from SD to internal storage

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves back to internal storage. I have had no other prob...

Newbie

Spotify keeps moving music from my 64 GB SD card (with plenty of room) to my internal storage. I am able to move the music back to SD, but after a few days or sometimes or even hours, the music moves...

phan_times

Community Legend

5432 Views

4 replies

9 likes

  • 5432 Views
  • 4 replies
  • 9 likes

Problemas con spotify en un dispositivo google cast

Al reproducir mi musica al dispositivo google cast luego de un rato, al llegar a la cancion numero 100 de 111 que tiene la playlist se pararon las canciones y volvio a la primera cancion como si se hubieran escuchado todas las canciones, pero no, fal...

Newbie

Al reproducir mi musica al dispositivo google cast luego de un rato, al llegar a la cancion numero 100 de 111 que tiene la playlist se pararon las canciones y volvio a la primera cancion como si se h...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

How to remove podcasts from the home screen

Every time I open the app, the top row, which used to be my Daily Mixes, now has several podcasts with what I consider to be rude, offensive, and inappropriate content. Podcasts with names like The Prude and the Pornstar, Guys We F****d, **bleep** Wi...

Casual Listener

Every time I open the app, the top row, which used to be my Daily Mixes, now has several podcasts with what I consider to be rude, offensive, and inappropriate content. Podcasts with names like The P...

Ihatepodcasts

Casual Listener

24826 Views

1 replies

117 likes

  • 24826 Views
  • 1 replies
  • 117 likes

Solved!! ''We're experiencing a problem please try again''

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experiencing a problem please try again'' and I did try ag...

Casual Listener

So yeah I downloaded spotify (again..). The problem is that I can't log in with my phone which is runned by android (Oh the joy and laughter) for it keeps giving me this error message ''We're experie...

trick--trouble

Newbie

23378 Views

21 replies

1 likes

  • 23378 Views
  • 21 replies
  • 1 likes

Remote control to Samsung galaxy s8

Hi, I'm having trouble remote controlling spotify on my phone from the comouter.So if i start playing a song on my phone, i can change song and such from the computer no problem, but if i pause the music from the computer i can't start it up again wi...

Newbie

Hi, I'm having trouble remote controlling spotify on my phone from the comouter. So if i start playing a song on my phone, i can change song and such from the computer no problem, but if i...

749 Views

0 replies

0 likes

  • 749 Views
  • 0 replies
  • 0 likes