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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374907 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7495 Views

0 replies

7 likes

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Solved!!Superuser Contribution Facebook error, LG G6, android 8.1.

On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1).Facebook says try again later, spotify says facebook error has occured.On my Xperia X also running android 8.1 it works fine, i can also login on desktop and laptop.Uninstal...

Casual Listener

On my LG G6 i get a facebook error (worked on 7.1.2 before i updated to 8.1). Facebook says try again later, spotify says facebook error has occured. On my Xperia X also running android 8.1 it work...

Aimee_T

Roadie

1431 Views

1 replies

0 likes

Login
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Trouble logging in with Facebook

Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.

Casual Listener

Im trying to login using my Facebook account like I always do and it won't let me, says "Facebook error had occurred" what is going on?! Tried everything ik to do.

user-removed

Not applicable

889 Views

5 replies

1 likes

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  • 1 likes

Downloaded Songs on Desktop, How to Move to Phone SD?

Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk.Downloading that much on my phone is a joke.Can I just copy the spotifycache from the desktop to the SD card on the phone in ...

Casual Listener

Is there a simple way to achieve this? The download pipe on my workstation is quick so syncing/downloading songs is cakewalk. Downloading that much on my phone is a joke. Can I just copy the sp...

417 Views

0 replies

0 likes

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Spotify mobile plays the wrong song

I use a free version of Spotify for Android. I usually find playlists and "search" for each song I want to play. Recently, for no reason, when I search for a song and click shuffle play it plays a completely wrong song with no connection to the origi...

Newbie

I use a free version of Spotify for Android. I usually find playlists and "search" for each song I want to play.  Recently, for no reason, when I search for a song and click shuffle play it pla...

356 Views

0 replies

0 likes

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  • 0 likes

Superuser Contribution Connect

Why did you eliminate Connect for Pioneer receivers?  

Casual Listener

Why did you eliminate Connect for Pioneer receivers?  

bley

Casual Listener

1748 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Google assistant won't recognise that I have Spotify premium

When I speak to Google assistant and ask it to play a song, it always responds with the error "Sorry, choosing songs is only available to Spotify premium subscribers. Give this [song name] station a go?" I have premium, and I use the Google assistant...

Newbie

When I speak to Google assistant and ask it to play a song, it always responds with the error "Sorry, choosing songs is only available to Spotify premium subscribers. Give this [song name] station a ...

407 Views

0 replies

0 likes

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Too Many Registered Devices/ Maximum of 3 devices

Hey Today i got a random message saying someyhing lile "to many registered devices you have used the maximum of 3 spotify will now delete all music" It then deleted all saved music and playlists. I have had this phone for months now so seems unusual ...

Newbie

Hey   Today i got a random message saying someyhing lile "to many registered devices you have used the maximum of 3  spotify will now delete all music"   It then deleted all saved ...

Joe

Community Legend

3604 Views

2 replies

0 likes

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Superuser Contribution Downloaded albums disappear randomly

This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them. Some of them when I try to redownload instantly go green as if it just rememb...

Casual Listener

This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them.   Some of them when...

livindreads

Regular

6801 Views

20 replies

9 likes

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  • 20 replies
  • 9 likes

Amazon Fire 7 Tablet, offline listening?

I'm thinking of getting an Amazon Fire 7 Tablet. I think a spotify app is available for it. Can I listen to my spotify songs with this tablet not connected to the internet? I have a spotify premium account. Thanks a lot for any help/advice.

Music Fan

I'm thinking of getting an Amazon Fire 7 Tablet.  I think a spotify app is available for it.  Can I listen to my spotify songs with this tablet not connected to the internet?  I have a...

2001 Views

0 replies

0 likes

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The Android Forum Deserves More Attention!

The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows... As you can see, 5 of the top 10 kudoed posts come from the Android forum. Whichever way you care to interpret the meaning ...

Community Legend

The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows...     As you can see, 5 of the top 10 kudoed posts come ...

Sterling101

Casual Listener

1572 Views

2 replies

18 likes

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Solved!! android client can not login with Facebook

Android 4.4.4 stock rootedSprint galaxy note 3Original apkPremium subscriptionSince recently doesn't start at all."clear application data" or reinstall gives only login screen.After login with Facebook goes back to launcher.Reinstalling original and ...

Casual Listener

Android 4.4.4 stock rooted Sprint galaxy note 3 Original apk Premium subscription Since recently doesn't start at all. "clear application data" or reinstall gives only login screen. After login...

davepastry

Newbie

4299 Views

4 replies

0 likes

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30 minutes of ad-free music.. Video doesn't show.

Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which will allow me to listen for 30 minutes without ads...

Newbie

Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which...

540 Views

0 replies

0 likes

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Can't login using username created for new spotify account

Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who wants to type their email all over again just to log...

Newbie

Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who w...

329 Views

0 replies

0 likes

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Music on SD Cards

I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone. I've installed Spotify onto the S7 and whilst the app points to the SD c...

Roadie

I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone.   I've install...

jsannn

Community Legend

450 Views

1 replies

0 likes

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Separate Music & Podcast queues

Usually when I am listening to music, I just want to play music and if I'm listening to podcasts, just podcasts. But if I have added a podcast to my play queue and later on I switch to music, my queued podcast will play next as it's the next in the q...

Newbie

Usually when I am listening to music, I just want to play music and if I'm listening to podcasts, just podcasts. But if I have added a podcast to my play queue and later on I switch to music, my queu...

2813 Views

0 replies

104 likes

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Songs pause every 30 seconds, almost exactly

Starting last night on my Pixel 2 XL, I would turn on Spotify, but it would pause after 29-31 seconds. This is also happening on the iPad app, though I haven't had a chance to try the desktop app. I have Premium for Students, if that means anything.

Casual Listener

Starting last night on my Pixel 2 XL, I would turn on Spotify, but it would pause after 29-31 seconds. This is also happening on the iPad app, though I haven't had a chance to try the desktop app. I ...

untenerd

Newbie

702 Views

2 replies

0 likes

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Offline use

Ok, I have downloaded Spotify app off playstore on my car's touch screen. I did this to be able to listen to music while "offline". I downloaded multiple songs while connected to my homes WiFi. I then Proceeded to set my Spotify to offline and take a...

Newbie

Ok, I have downloaded Spotify app off playstore on my car's touch screen. I did this to be able to listen to music while "offline". I downloaded multiple songs while connected to my homes WiFi. I the...

452 Views

0 replies

0 likes

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Solved!! Continuous play from Android Phone

I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I just don't see an option to play the entire playli...

Casual Listener

I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I...

Jundymarsada

Newbie

11244 Views

3 replies

0 likes

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Notificacion nuevos lanzamientos

Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan.Alguien sabe como solucionarlo?

Newbie

Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan. Alguien sabe como solucionarlo?

rolandenriqueb

Newbie

1087 Views

2 replies

2 likes

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Superuser Contribution Garbage app.

you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that you guys liked, or suggested, dont you think I woul...

Newbie

you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that ...

Aimee_T

Roadie

1096 Views

1 replies

3 likes

  • 1096 Views
  • 1 replies
  • 3 likes