Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106568 Views

26 replies

3 likes

  • 106568 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216082 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216082 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569538 Views

78 replies

3 likes

  • 569538 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469652 Views

577 replies

40 likes

Account
Free
  • 469652 Views
  • 577 replies
  • 40 likes

downloading music on your phone through spotify

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Newbie

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

Nico

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Offline Music Storage on External SD Card

I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it. I've read through the threads regarding this, and tried the usual stuff (deleting cache, reinstalling Spotify, ...

Casual Listener

I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it.   I've read through the threads regarding this, and t...

phan_times

Community Legend

7406 Views

6 replies

0 likes

  • 7406 Views
  • 6 replies
  • 0 likes

I pay 2 time in want month.

Hi. Why want spotify 2 time's €9.99 total 19.98? 

Newbie

Hi. Why want spotify 2 time's €9.99 total 19.98? 

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Local files' album art not showing up on Android/iOS (randomly)

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens, parentheses, underscores) from the filenames and restartin...

Gig Goer

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent.   I was able to fix the issue on my computer by removing all special characters (hyphens...

clicheusername

Gig Goer

2371 Views

1 replies

0 likes

  • 2371 Views
  • 1 replies
  • 0 likes

Android

Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?

Newbie

Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Sketchy add?

Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...

Newbie

Hey Everyone,  today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Shuffle entire library of "liked" songs

Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.

Newbie

Up until the last Android update I could shuffle play my entire library.  Am I missing a new way to use that feature or has it been removed?   I'm very sad because that was pretty much th...

791 Views

0 replies

2 likes

  • 791 Views
  • 0 replies
  • 2 likes

Design Problems!

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...

Newbie

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

Help! Playing over Bluetooth resets my car stereo!

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...

Casual Listener

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...

Roosty

Casual Listener

2997 Views

3 replies

2 likes

  • 2997 Views
  • 3 replies
  • 2 likes

Motorola X4 bluetooth: Audio cuts at the beginning and restart

Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...

Newbie

Dears,    I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...

592 Views

0 replies

3 likes

  • 592 Views
  • 0 replies
  • 3 likes

Superuser Contribution Se pausa reproduccion solo

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de spotify.

Casual Listener

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso  FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de...

ZullyB

Roadie

1402 Views

1 replies

1 likes

  • 1402 Views
  • 1 replies
  • 1 likes

Superuser Contribution premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

Visitor

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

ZullyB

Roadie

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Rediculously repepetive and irrelevant ad(s)

Hey Spotify,I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his prescription additction problem. Again, I dont mind a...

Casual Listener

Hey Spotify, I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his ...

666 Views

0 replies

2 likes

  • 666 Views
  • 0 replies
  • 2 likes

Superuser Contribution I can't choose the place of the storage of download music

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

Newbie

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

ZullyB

Roadie

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP pls

I can not import my songs from my cell phone to spotify, in settings I no longer have the options.(note) before you had this option in another account

Visitor

I can not import my songs from my cell phone to spotify, in settings I no longer have the options. (note) before you had this option in another account

ZullyB

Roadie

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Notification and lock screen controls not available on Android 7.0 Nougat

Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off.Also, streaming to my Chromecast Audio cuts out often. Streaming from my desktop works ...

Music Fan

Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off. Also, streaming to my Chromecast...

Konstantin17

Newbie

30303 Views

88 replies

16 likes

  • 30303 Views
  • 88 replies
  • 16 likes

[Login Issue] Please go online to connect to spotify

Spoiler (Highlight to read)Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotifyEarlier to I was signed out on my Samsung Galaxy S7 but when I t...

Newbie

Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotify

796 Views

0 replies

0 likes

  • 796 Views
  • 0 replies
  • 0 likes

Superuser Contribution Only playing first 10 songs on playlist

On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify free and haven't had problems before this update and ...

Newbie

On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify fr...

jeffhpc1

Gig Goer

1717 Views

4 replies

4 likes

  • 1717 Views
  • 4 replies
  • 4 likes

Die Musik wird leiser, wenn ich eine Benachrichtigung bekomme (im Lautlosmodus)

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

Newbie

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

1855 Views

0 replies

0 likes

  • 1855 Views
  • 0 replies
  • 0 likes

Heos and Spotify Connect

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps and programs however, like Pandora and music on my p...

Newbie

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps a...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes