Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117982 Views

27 replies

4 likes

  • 117982 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237448 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237448 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598184 Views

79 replies

3 likes

  • 598184 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490776 Views

581 replies

42 likes

Account
Free
  • 490776 Views
  • 581 replies
  • 42 likes

Playlist with local files not working

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for music to add to the playlist, acting like it's empty. ...

Casual Listener

I have a Google Pixel phone. I made a playlist on my computer for a podcast using the local files it works fine on my PC. But when I try to access the playlist on my phone it tells me to look for mus...

mcveetymc

Casual Listener

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Saves songs disappeared

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

Newbie

So i opened the app and went to my saved songs list and everyone song except one was gone. How do i fix it? Thank you.

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Cannot find Spotify on Google Play Store on Samsung Galaxy S5!

Hi, When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary, Canada! What am I doing wrong? Any help would be appreciated...

Newbie

Hi,   When I search for "Spotify" on Google Play store from my Samsung Galaxy S5, it returns "Spotify Play" and other similar apps but not the actual app I am looking for!! I live in Calgary...

vafritia

Casual Listener

21934 Views

3 replies

1 likes

  • 21934 Views
  • 3 replies
  • 1 likes

Changing my debit card

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and losing all my playlists? And don't tell me to go to...

Newbie

Does anyone in Spotify's accounting department give a **bleep** that my debit card number has changed, and there is no **bleep** way to change it except cancelling my account, starting a new one and ...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Solved!! One phone to another

Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?

Casual Listener

Wanted to know if it was possible to simply add the spotify folder from my old phone into my new phone without having to redownload everything?

Joe

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Spotify stops every time my screen or home locks

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term. What I have managed to work out I that it appears to be related to my...

Casual Listener

Okay so posted a few months ago about my Spotify playing up and repeatedly cutting out. Various things were suggested and various things tried but nothing has worked out long term.  What I have...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Can't change storage location

Spotify no longer allows me to change the location of where to store my offilne music library.I recently updated my android device to Oreo and since then I can no longer do this.I have tried various solutions such as reinstalling the app, clearing da...

Newbie

Spotify no longer allows me to change the location of where to store my offilne music library. I recently updated my android device to Oreo and since then I can no longer do this. I have tried vari...

615 Views

0 replies

0 likes

  • 615 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crashes while Searching

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinstalled the app, logged out and logged in. This has b...

Newbie

I can't ever search for anything in the search bar. Every time I start typinf, I get 1-3 letters in and then the whole app closes/ crashes. It happens every single time. I have Uninstaller and reinst...

Melody

Spotify

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in Spotify are automatically skipped

Hello, i had a trouble in my Spotify account,Some songs automatically skipped by it self less than 1 secondI've tried clearing the data cache and it's not working, so what should I do?

Newbie

Hello, i had a trouble in my Spotify account, Some songs automatically skipped by it self less than 1 second I've tried clearing the data cache and it's not working, so what should I do?

Melody

Spotify

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Android app starts playing music after car bluetooth disconnection

Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the app manually. Please provide me some kind of solutio...

Newbie

Every time after turning off the engine the android app starts playing the last track. (I do not use Spotify with the car's bluetooth connection). It is very annoying, every time I need to stop the a...

368 Views

0 replies

1 likes

  • 368 Views
  • 0 replies
  • 1 likes

Sperrbildschirm hintergrund

Guten Tag, ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm waehrend der wiedergabe angezeigt werden soll, aber stattdes...

Newbie

Guten Tag,   ich moechte nicht, das Spotify im Sperrbildschirm das Cover anzeigt. ABER ich will dan player mit play/pause beibehalten. Ich habe eine live visualizer app die im sperrbildschirm ...

5362 Views

0 replies

3 likes

  • 5362 Views
  • 0 replies
  • 3 likes

Solved!! Will clearing the app data clear my playlists in spotify?

Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my playlists also. Is there any chances for this to happen...

Newbie

Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my play...

madsdh

Casual Listener

84062 Views

3 replies

0 likes

  • 84062 Views
  • 3 replies
  • 0 likes

Musicas locais que estao no PC nao toca no celular

Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, so fica indisponivel.

Newbie

Tenho algumas musicas locais colocadas em playlist do Spotify no meu desktop e tenho dois aparelhos android, em um deles acesso todas as musicas normalmente mqas no outro nao baixa nem por decreto, s...

luisao2321

Newbie

998 Views

1 replies

1 likes

  • 998 Views
  • 1 replies
  • 1 likes

My locals file

Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh

Newbie

Hej, jag undrar varfor jag inte kan ladda ner mina latar fran min dator till min mobil och ha de i min spellista for offline? Mvh

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Cant download locan files to my phone anymore

As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and unable to play, can someone please help me.

Casual Listener

As the tite states I can no longer do this, I do all the steps corectly and have the same wifi conected to the phone and computer. When I try to download the song to my phone it shows up grey and una...

slimjimdemello

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

Offline mode / update ? / can't login now

So probably because of an update I'm logged out. Because I'm in offline mode the app says: You are currently set to offlinePlease go online to connect to spotifyCancel | connect Connect does nothing. So I'm locked out of spotify and what do I have to...

Regular

So probably because of an update I'm logged out. Because I'm in offline mode the app says:   You are currently set to offline Please go online to connect to spotify Cancel | connect   ...

Vanterax

Roadie

3075 Views

11 replies

0 likes

  • 3075 Views
  • 11 replies
  • 0 likes

Samsung s7 edge just randomly restarting while listening to spotify.

so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results really upsetting as i use spotify at least 5hrs a day.

Newbie

so, whenever i listen to music on spotify, my phone will just randomly restart(complete shutdown and startup) for no reason at all. tried to factory reset my phone twice now without any results 😕 re...

DavidFoo91

Newbie

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes

Android app starts automatically

With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly when unlocking the phone, but also while I'm using ot...

Casual Listener

With a subjectively increasing frequency, the Spotify app (with premium account) starts itself w/o any action from myself. It just shows the inital screen and even plays no music. It occurs mostly wh...

galoz

Newbie

11499 Views

5 replies

4 likes

  • 11499 Views
  • 5 replies
  • 4 likes

Spotify Playlists not shuffling

I have Spotify basic (not premium). None of my playlists are shuffling. The song list is the exact same everytime. One of my major playlists has over 2,000 songs. The others have probably under 50.

Casual Listener

I have Spotify basic (not premium).  None of my playlists are shuffling.  The song list is the exact same everytime.  One of my major playlists has over 2,000 songs.  The others h...

reim0027

Casual Listener

1620 Views

3 replies

3 likes

  • 1620 Views
  • 3 replies
  • 3 likes

Odd disconnections from Android app with chromecast

Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, lower/raise volume, change tracks.. Now everything ...

Music Fan

Since a few weeks ago I have seen a lot of issues with my Spotify streaming to devices, I have my home PC, my android APP and before I could stream to my chromecast on my TV and control it on my PC, ...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes