Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27153 Views
  • 59 replies
  • 23 likes
  • 27153 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870086 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870086 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24682 Views
  • 3 replies
  • 0 likes
  • 24682 Views
  • 3 replies
  • 0 likes

iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number

iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number iTunes Billing Number +1 855 (341 401...

  • Regular
  • iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number  iTunes Billing Number +1 855 (341 4012)☑ iTunes Billing Support number  iTunes Billing Number +1 855 (341 4012)☑ iT...
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support number

iTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support numberiTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support number contact support numberiTunes Billing Number +1 855 341 (4012)@ iTunes Billing Support ...

  • Regular
  • iTunes Billing Number +1 855 341 (4012)@  iTunes Billing Support number contact support number iTunes Billing Number +1 855 341 (4012)@  iTunes Billing Support number contact support numbe...
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number

iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech numberiTunes Bil...

  • Regular
  • iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number iTunes Billing Number +1 855 341 (4012)® iTunes Billing Support help tech number iTunes Billing Number +1 855 341 (4...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support

iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help supportiTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help supportiTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for h...

  • Regular
  • iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support iTunes Billing Number +1 (855) 341 4012 iTunes Billing Support contact for help support iTunes Billing Number...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support

iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for supportiTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number...

  • Regular
  • iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing Support +1 (855) 341 4012 iTunes Billing Support number contact for support iTunes Billing ...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number

iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support numberiTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number he...

  • Regular
  • iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Support +1 855-341-4012✎ iTunes Billing Support number help support number iTunes Billing Su...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number

Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact numberIphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number he...

  • Regular
  • Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341 (4012)✍ iTunes Support Number iTunes Support number help contact number Iphone +1 855 341...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Chromecast Audio does not work with Spotify Free

Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached. Although the Spotify Gear website only mentions Google Chromecast, Chromecast Audio is also illustrated, so please remove Chromecas...

  • Casual Listener
  • Despite the Spotify Gear website, Chromecast Audio does not work with Spotify Free on Android as you can see attached.   Although the Spotify Gear website only mentions Google Chromecast, ...
  • gizmoboy
  • Casual Listener
  • 5157 Views
  • 4 replies
  • 0 likes
  • 5157 Views
  • 4 replies
  • 0 likes

saying my hard drive is full ,but i still have space

why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5gb is saved to this sd card my phone is an HTC 1 M8

  • Casual Listener
  • why does it say i cant download and more song as my harddrive as no more space , but i have an sd card with 125gb which spotify to download to and this is ticked to save the songs to , only around 5g...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Unable to make search

I am unable to make search. Spotify gives offline notification despite i am online.

  • Newbie
  • I am unable to make search. Spotify gives offline notification despite i am online.
  • 111 Views
  • 0 replies
  • 0 likes
  • 111 Views
  • 0 replies
  • 0 likes

App crashing since latest update

Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on flightmode would prevent this.So I tried and While ...

  • Newbie
  • Spotify has started crashing on my One Plus 5 since the latest update. When I open the app, My playlists starts loading for like 5 seconds and then crashes. I Read in an other thread that turning on ...
  • mattiaswa
  • Newbie
  • 1018 Views
  • 5 replies
  • 2 likes
  • 1018 Views
  • 5 replies
  • 2 likes

Premium on wrong account!

I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know how to get my premium on it. Please help

  • Newbie
  • I just upgraded to premium and after it not working checked details and it's upgraded my linked facebook account even though I don't use it! I have a spotify account I use instead and I don't know ho...
  • Joe
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Solved!! Same account different premium

I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the same account. My ps4 got the premium but my phone doe...

  • Casual Listener
  • I just downloaded spotify on my ps4, i signed in with the same email as in my phone but different password and at first it was connected, then i bought the premium subscription on the ps4 with the sa...
  • Joe
  • Community Legend
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Saved songs gone

All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?

  • Newbie
  • All of my saved songs are suddenly gone. Is there anything I can do to get them all back? Why did this happen in the first place?
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

False Premium Ads

Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account before?I've tried searching customer help lines but th...

  • Casual Listener
  • Hi is there anyway I could find out why does it have an ad offering 3 months of premium for 99c and when you click on it it only offers a $14.99 deal? I've never used the 99c deal on this account bef...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Playstation Premium not working on mobile

So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my phone it says im the free user , is the license not tr...

  • Newbie
  • So i brought the 1.99 spotify premium deal on playstation which enables you to get premium on your phone and ps4 however it works perfectly fine on my ps4 console however i cant get premium on my pho...
  • blank_kuuhaku
  • Newbie
  • 1277 Views
  • 6 replies
  • 1 likes
  • 1277 Views
  • 6 replies
  • 1 likes

Storage Not found Android Huawei P10 plus

Not found Storage in settingsProblem Select storage memory card

  • Newbie
  • Not found Storage in settings Problem Select storage memory card
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

[ESP] problema para borrar datos spotify

Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado . Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite hacerlo mi memoria es de 8 gb y spotify sobreescribe como si...

Screenshot_20171225-213846.png Screenshot_20171225-213940.png Screenshot_20171225-213926.png
  • Newbie
  • Hola companeros soy nuevo en el aqui y no si a alguien mas le haya pasado .   Mi problema es al intentar borrar los datos de spotify tanto como el cache y directo de la carpeta, no me permite ...
  • 936 Views
  • 0 replies
  • 0 likes
  • 936 Views
  • 0 replies
  • 0 likes

Chromecast audio wont connect

Foolishly just upgraded Android to 8.4.32.623 armV7.Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it times out and just goes back to "devices available". Any f...

  • Regular
  • Foolishly just upgraded Android to 8.4.32.623 armV7. Now Chromecast Audio wont connect. When I try I hear the connect notification bleep, but spotify just keeps hanging on "connecting" till it time...
  • ishanz
  • Casual Listener
  • 1543 Views
  • 9 replies
  • 0 likes
  • 1543 Views
  • 9 replies
  • 0 likes

Music stops when going on different apps

I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you solve this?

  • Casual Listener
  • I've had this problem for a while now, when I play any music on the Spotify app and leave it to go on Reddit,Kik etc, the music just randomly stops as if the app closed down or something. How do you ...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes