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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

399925 Views

548 replies

35 likes

Account
Free
  • 399925 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8589 Views

0 replies

7 likes

  • 8589 Views
  • 0 replies
  • 7 likes

Shuffle broken on big playlists with Google Home

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce:Open Spotify app on androidClick on "Devices Available" and connect to my Google Home as the active deviceClick a song near the bottom of a playlist with...

Casual Listener

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce: Open Spotify app on android Click on "Devices Available" and connect to my Google Home as the...

lukemacneil

Newbie

1694 Views

1 replies

13 likes

  • 1694 Views
  • 1 replies
  • 13 likes

How to access artist/genre suggestion page

Hi, I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't know what to call the page I'm referring to, but right after y...

Newbie

Hi,   I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't kn...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
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Superuser Contribution Facebook login error

I'm use facebook login, but I get login error message

Newbie

I'm use facebook login, but I get login error message

Melody

Spotify

1190 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

bluetooth headset play button

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play/pause button does not work with the app. The Googl...

Casual Listener

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play...

bbeuerlein

Casual Listener

4085 Views

9 replies

11 likes

  • 4085 Views
  • 9 replies
  • 11 likes

Se borran canciones

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me pueden ayudar con eso?

Newbie

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me...

TheBrickSlayer

Roadie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Spotify only provides Album art for first track in Android Auto

Hi,I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is started. After skipping to the next track, the mediaPla...

Newbie

Hi, I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is ...

TheBrickSlayer

Roadie

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
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Spotify

Why is "Mundo" by IV OF SPADES not available on my spotify?

Newbie

Why is "Mundo" by IV OF SPADES not available on my spotify?

439 Views

0 replies

0 likes

  • 439 Views
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[Spotify or Android ?] Duplicate Offline storage - Internal & SD Card

Dear community ! I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal". I've selected the option inside the Spotify app to store offline playlist and data into the SD card, what ...

Music Fan

Dear community !   I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal".   I've selected the option inside the S...

Gabriel1612

Newbie

4936 Views

16 replies

0 likes

internal storage
SD-card
storage
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  • 16 replies
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Can't play downloaded songs.

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture.

Newbie

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture. 

Nico

Community Legend

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify pauses the song when I play videos on Chrome

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for example, if I wanted to watch a video without sound on C...

Casual Listener

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for examp...

Nico

Community Legend

57604 Views

1 replies

1 likes

  • 57604 Views
  • 1 replies
  • 1 likes

Solved!! I cannot login via Facebook [Android]

I cannot login my Spotify account via Facebook on my new phone I bought yesterday [Samsung Galaxy S8]. There is no problem to login via FB on desktop, webplayer or my old phone (also Android). Does anyone know any possible reason? How may I solve thi...

Casual Listener

I cannot login my Spotify account via Facebook on my new phone I bought yesterday [Samsung Galaxy S8]. There is no problem to login via FB on desktop, webplayer or my old phone (also Android). Does a...

klaudiamw

Casual Listener

32995 Views

6 replies

0 likes

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  • 6 replies
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Google Assistant cannot shuffle my Spotify playlist

Hi, I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of playlist]", Google Assistant responds "Ok, I'll shuffle your ...

Casual Listener

Hi,   I have been attempting to use Google Assistant to shuffle my Spotify playlist for a while now. I know that Google understands my command because when I say "Ok Google, shuffle [name of p...

mcolosi29

Newbie

20077 Views

18 replies

17 likes

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  • 18 replies
  • 17 likes

Music continues to play when phone calls made

My phone continues to play music when a phone call come in or is made over Bluetooth in my carVery irritating.

Casual Listener

My phone continues to play music when a phone call come in or is made over Bluetooth in my car Very irritating.

hb94

Casual Listener

696 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify wont play more than one song on wifi

This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.

Casual Listener

This has been an issue since a recent update I beleive, don't really know what to add to be honest... It just cuts soon after the first song is finished, last time it was 7 seconds in.

Leonardo

Roadie

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
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Superuser Contribution Offline Playlist on new phone

I've been using Spotify premium for offline listening for a couple years. I drive for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading my phone from a Note 4 to a Note 8. If I sign into my acc...

Newbie

I've been using Spotify premium for offline listening for a couple years. I drive  for work and I don't have unlimited data, so offline listening is a no brainer. This weekend I'll be upgrading ...

Leonardo

Roadie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Cant sign is cuz on offline mode

Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!

Newbie

Im in offline mode bought new phone now i cant get on my spotify it asks me to go online mode ?!

VishalOd

Regular

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Playlist not playing properly

On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions?

Newbie

On my phone when i press shuffle to play through my playlist it is only playing 3 different artists. I have tried uninstalling and reinstalling but that hasnt worked. Has anyone got any suggestions? ...

AR44

Casual Listener

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
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Solved!! Spotify continues to play after removing earphones from phone - LG G4

Hi everyone, Don't know if others are having this issue. I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it continues to play after I remove the earphones from my phone. Never...

Music Fan

Hi everyone, Don't know if others are having this issue.    I got a new Android phone, LG G4, and for some reason whenever I'm playing Spotify either in the background or in the app, it c...

EarlPurple

Roadie

50104 Views

188 replies

26 likes

  • 50104 Views
  • 188 replies
  • 26 likes

Hidden or non-indexed tracks or albums

Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end of the piece there was an embed of the album from Sp...

Visitor

Hi, I've just come across something odd that I haven't seen before. I read an article about a band called The Scene Is Now, and in particular an album of theirs called 'Tonight We Ride'. At the end o...

521 Views

0 replies

0 likes

  • 521 Views
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Solved!! Spotify on Android Auto does not work anymore

I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine. But for some time now (perhaps the last update from 01/24/2018) Spotify does not work on Android Auto. Any input does...

Casual Listener

I have been using Spotify with Android Auto in my 2017 Audi A4 for some time now and despite some minor hickups it was working fine.    But for some time now (perhaps the last update from...

Joepawlicki

Casual Listener

3830 Views

3 replies

1 likes

android auto
  • 3830 Views
  • 3 replies
  • 1 likes