Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41892 Views
65 replies
25 likes

41892 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877694 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877694 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26296 Views
4 replies
0 likes

26296 Views
4 replies
0 likes

Android homescreen widget is semi-useless as it is now?

Currently on Galaxy S7 Edge but have encountered this issue in several android phones. The widget goes blank after a while if music is not playing. This may be related to android ram management but Spotify should make it persistent (only the homescre...

Xbyte
Casual Listener
Currently on Galaxy S7 Edge but have encountered this issue in several android phones. The widget goes blank after a while if music is not playing. This may be related to android ram management but S...
2017-01-11 8:28:32 PM
2018-01-17 8:28:50 PM
naroslife
Casual Listener
8515 Views
8 replies
5 likes

8515 Views
8 replies
5 likes

Spotify app Android keeps crashing

My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.

MrAu
Casual Listener
My Spotify app keeps crashing when I start it. I have the latest update and also running on Android 7.1.1 on my OnePlus 5T. The app starts and close after 3 seconds.
2018-01-06 4:59:28 PM
2018-01-17 6:10:43 PM
Willypete
Newbie
5048 Views
8 replies
2 likes

5048 Views
8 replies
2 likes

Spotify licensing just took a dump

This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable. Most notably Billy Idol and The Mavericks have several songs that I can no longer play, presumably because Spotify has gotten ...

drewhinkle
Regular
This morning I was suprised to learn, by accident, that a LOT of my playlists' songs are greyed out and no longer playable. Most notably Billy Idol and The Mavericks have several songs that I c...
2018-01-17 4:29:48 PM
274 Views
0 replies
1 likes

274 Views
0 replies
1 likes

Cannot use spotify to play music on my smartwatch

Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.

Amundsoncole
Casual Listener
Spotify is reliant on my phone i cant play music through the smart watch or devices conectrd to it. Maybe im missing something please write back.
2017-11-14 11:43:30 PM
2018-01-17 4:26:12 PM
Jokin1
Casual Listener
4155 Views
5 replies
0 likes

4155 Views
5 replies
0 likes

Spotify does not open on my Samsung S8+

Spotify was working fine up until a couple of days ago. Now when I try to open the app it just shows a black screen with the options at the bottom but none of the buttons work.

davidepisonic
Newbie
Spotify was working fine up until a couple of days ago. Now when I try to open the app it just shows a black screen with the options at the bottom but none of the buttons work.
2018-01-17 2:54:20 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

Spotify lag issues. (17/01/18)

I had been using Spotify Premium regularly for a number of months but in recent weeks a command / response lag has developed which effects just about every aspect of using the app. Sometimes the lag can be as long as minutes before catching up with a...

DACCAD
Newbie
I had been using Spotify Premium regularly for a number of months but in recent weeks a command / response lag has developed which effects just about every aspect of using the app. Sometimes the lag ...
2018-01-17 2:43:49 PM
315 Views
0 replies
0 likes

315 Views
0 replies
0 likes

The Samsung multiroom app is in Mute

The Samsung multiroom app is in Mute mode after 10 to 15 minutes when I stream music from Spotify to my speakers (only applies when I stream from Spotify). No power saver enabled and both speaker and app are the latest version (application version of...

Tommylingvall
Newbie
The Samsung multiroom app is in Mute mode after 10 to 15 minutes when I stream music from Spotify to my speakers (only applies when I stream from Spotify). No power saver enabled and both speaker and...
2018-01-17 1:27:07 PM
399 Views
0 replies
0 likes

399 Views
0 replies
0 likes

Spotify haengt be Wechsel zu neuem Lied

Hallo liebe Community! Ich habe nun seid kurzem ein neues Handy. Natuerlich habe ich sofort Spotify installiert und alle meine Playlist, die ich auf meinem alten Geraet runtergeladen hatte, runtergeladen. Nun startete ich meine Playlist. Es lief alle...

Roomiiaan
Newbie
Hallo liebe Community! Ich habe nun seid kurzem ein neues Handy. Natuerlich habe ich sofort Spotify installiert und alle meine Playlist, die ich auf meinem alten Geraet runtergeladen hatte, ...
2018-01-17 11:16:11 AM
1229 Views
0 replies
0 likes

1229 Views
0 replies
0 likes

Volume problems with Spotify ???????

I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio quality and Spotify is heard lower, being a premium user ...

joselv94
Casual Listener
I discovered recently that Spotify is heard low, the same at medium or maximum volume, with the headphones or speakers of the smartphone. Compare Google Play Music and Spotify in extreme audio qualit...
2018-01-17 10:01:35 AM
730 Views
0 replies
1 likes

730 Views
0 replies
1 likes

Album art

hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite

eray26
Newbie
hi the album covers don't appear in my lockscreen can you help me im using huawei p9 lite
2018-01-17 7:28:56 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Downloaded/Offline collection turning itself off

First off sorry if this has another thread - hard to describe the problem to search for a solution. My problem is that every now and again my downloaded collection will disappear - not the saved data requiring it to be redownloaded - everything that ...

abam42
Newbie
First off sorry if this has another thread - hard to describe the problem to search for a solution. My problem is that every now and again my downloaded collection will disappear - not the s...
2018-01-17 5:01:33 AM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

Nao consigo entrar

Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momento ela encontra-se off-line e precisa conectar-se, ...

mayara_z
Casual Listener
Minha mae comecou a usar o aplicativo no Android dela no modo free e fazendo login pelo Facebook, quando mudou para pacote premium familiar, nao consegue mais o acesso! Vem a mensagem de que no momen...
2018-01-09 1:36:00 AM
2018-01-17 2:26:05 AM
Bittencourt
Spotify Star
4248 Views
7 replies
0 likes

4248 Views
7 replies
0 likes

Download local files only

Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to download my whole playlist, which filled my phone to t...

Oguh
Casual Listener
Hi folks, I tried to make a playlist dedicated to my local files and then I tried to download it on my phone but the files just didn't sync. The only way for me to play my non Spotify mp3s was to dow...
2018-01-16 1:49:38 AM
2018-01-16 11:41:10 PM
ryanknighton88
Casual Listener
413 Views
3 replies
0 likes

413 Views
3 replies
0 likes

Song skips first several minutes

In the past week, I've noticed a specific song starts 3+ minutes in. If I manually readjust the time slider, all good. But if I select that specific song or it's in a playlist, the song starts at the same 3+ minute mark. I chose to clear cache and al...

nwman97
Newbie
In the past week, I've noticed a specific song starts 3+ minutes in. If I manually readjust the time slider, all good. But if I select that specific song or it's in a playlist...
2018-01-16 7:43:31 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Download playlist only on Android

Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.

Ultradrum
Newbie
Is it possible to download a playlist only in spotify app? I know that Songs allow that but I can't put my local files there.
2018-01-16 7:29:12 PM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

Tracks won't download to SD card

Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. TroubleshootingPlease follow the below troubleshooting steps to see if you can resolve the...

emmaljonesbz
Regular
Description I can't get my playlists to download offline to my SD card, they keep saving to my phone. What are the steps you took to get to the error/issue? B. Troubleshooting...
2014-09-14 1:55:17 PM
2018-01-16 7:13:45 PM
Cwighty14
Newbie
5410 Views
5 replies
0 likes

5410 Views
5 replies
0 likes

Albums not appearing on artists page

So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Spotify) then they come up (they are registered as al...

freya_mck
Newbie
So I use Spotify in my kindle fire, and whenever I search an artist up and look at the albums on their page, only a few of their albums appear. However, if I search the missing albums up (still on Sp...
2018-01-16 6:52:30 PM
302 Views
0 replies
0 likes

302 Views
0 replies
0 likes

Music on Spotify is slowed and is impossible to listen only when the screen is locked

Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem!The music is getting unlistenable when I lock the screen, it's getting really slow and there are a lot of crackling sounds (and sometimes even when t...

Maxencerlt
Newbie
Hello everyone, Since I have bought my new phone for Christmas (honor 6c pro), I have a real problem! The music is getting unlistenable when I lock the screen, it's getting really slo...
2018-01-16 6:33:15 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Solved!! Adapt Sound

Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality

AloneKiwi
Newbie
Is there any chance that I could use Samsung's adapt sound with Spotify because it really enhances the quality
2014-08-28 8:16:40 AM
2018-01-16 4:23:04 PM
khassardetempla
Newbie
10395 Views
7 replies
0 likes

10395 Views
7 replies
0 likes

Superuser Contribution "Your running mix" playlist unavailable

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

eszelegeszelekk
Casual Listener
The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...
2017-06-22 8:17:05 PM
2018-01-16 4:17:46 PM
kdcichocki
Newbie
2114 Views
8 replies
1 likes

2114 Views
8 replies
1 likes

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