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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Facebook already connected

If I want to post from spotify app to facebook (app) on android I always get the message:the facebook account you want to connect is already connected to another Spotify account. What can I do? I tried to delete the spotify connection on facebook (ap...

Gig Goer

If I want to post from spotify app to facebook (app) on android I always get the message: the facebook account you want to connect is already connected to another Spotify account. What can I do? I t...

472 Views

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List of all downloaded songs

Is there a way to see only the songs, albums and playlist that you can listen to offline?I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find out that Spotify still takes up 7GB of data in my phone...

Newbie

Is there a way to see only the songs, albums and playlist that you can listen to offline? I had a huge issue with my memory on the phone so i un-saved all my music - or so i thought. Later i find ou...

496 Views

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Downloads Gone

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve the problem but it just removed the downloads of A...

Visitor

This is a problem with my girlfriend's Android app. First off, she can't stream Taylor Swift's songs and the downloads were removed, then I asked her to log out and log in again hoping it would solve...

655 Views

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Android
downloads
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Spotify or deezer

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

Newbie

I currently use Deezer as I had an offer from my mobile service provider to get 50% off my membership but I'm tempted to change to using Spotify. What are the benefits of using Spotify over Deezer?

480 Views

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How to activate bluetooth i the spotify app

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isntgood at all in explaining how to activate bluetooth...

Newbie

Hey guys i nust recently got a bluetooth compatible raido in my car and i want to use spotify over bluetooth. Only problem i have no clue how to activate bluetooth on the app. The main help page isnt...

342 Views

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Missing the New UI

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix Is there a way to show this new UI? Here's what I'm talking about: https://communi...

Visitor

On my previous account, I had the new UI on some playlists, now I don't have it at all. I'm on this new account for 3 weeks+ now. Also, I still don't have My Daily Mix 😞 Is there a way to show this...

user-removed

Not applicable

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Android
Playlists
UI
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Help...no setup screen = no way to add many artists to follow...

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figured out the password and signed in. It then prompted...

Visitor

I convinced my mother to get spotify for herself for xmas and showed her how great my one is and how it has great reccomendations. I installed it and apprently she already had an account, so we figur...

299 Views

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Songs greyed out in playlist but still playable in spotify's library

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are greyed out on my desktop. All songs are still playable in th...

Casual Listener

This is a very complicated issue I've run into. Basically in a playlist I have imported from itunes on my desktop some songs are greyed out on Spotify on my andriod device, while others are grey...

Joe

Community Legend

1340 Views

2 replies

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HUGE HUGE problem with Android Autoplay/spotify.

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Casual Listener

Ok so i recently got a 2018 civic and started using android autoplay.  I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...

654 Views

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Connect stops after unlocking phone

Hi, I'm using a Spotify Connect with my Yamaha YSP 2700. Latest App on Android and firmware on the Yamaha soundbar. Whenever I unlock the phone after leaving it playing for a few minutes, the music will stop. If you launch the app, it will show "Devi...

Newbie

Hi,   I'm using a Spotify Connect with my Yamaha YSP 2700. Latest App on Android and firmware on the Yamaha soundbar.   Whenever I unlock the phone after leaving it playing for a f...

Elym

Newbie

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10 replies

5 likes

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update Billing info form with bug for Android

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

Newbie

The credit card field is placing numbers out of order in Android 8.0 with HTC U11. Probably because of the Auto spaces implementation.

364 Views

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Shuffle and repeat buttons have been replaced by heart and exit buttons

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

Casual Listener

As you can see on the image these essential features are gone. Surely there must be way to shuffle or I will have to revert to an earlier version

tempus0

Casual Listener

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4 replies

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Downloaded songs disappearing

I'm on a 10-hour trip. Yesterday I just downloaded about 3000 songs on my Spotify account. They are NOT avaliable anymore, but they were shown as offline just an hour ago. Its not the first or second or 10th time it happens, its like the 19090516252t...

Music Fan

I'm on a 10-hour trip. Yesterday I just downloaded about 3000 songs on my Spotify account. They are NOT avaliable anymore, but they were shown as offline just an hour ago. Its not the first or second...

328 Views

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setting default music provider on google home

Hi, Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. Anyone knowing what the reason is ? Francis

Casual Listener

Hi,     Google home is linked to spotify correctly, but when accessing the screen where one would expect the ability to change the default music provider, the option doesn't show. &nbsp...

Joe

Community Legend

1150 Views

1 replies

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When i use spotify on my iPad,it pauses other media on my phone

When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause the iPad to pause. What the heck is going on? Tempo...

Casual Listener

When i use spotify on my iPad,it pauses other media on my phone (such as Pandora or media player) and vice-versa. If I try to listen to other media on my phone, the spotify app will pop up and cause ...

Ohstuffituparse

Casual Listener

492 Views

2 replies

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What's with the lack of album support?

I'm just downfounded by the lack of album information, or any easily functional ways to navigate directly to an artist's album. Is there something I'm missing as to why this isn't included in the most basic of functions? Is it just android auto? For ...

Newbie

 I'm just downfounded by the lack of album information, or any easily functional ways to navigate directly to an artist's album.  Is there something I'm missing as to why this isn't include...

342 Views

0 replies

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Solved!! My playlists have disappeared

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can please help with this?

Casual Listener

All my playlists have disappeared from my account. What's going on? I did not delete any of them. Can  please help with this? 

kejt_

Community Legend

715 Views

3 replies

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How to store downloaded music to sd card?

Hello there, i currently have Spotify vers 8.4.32.623 on my Android phone, and i'd like to store my offline music downloads to sd card but it seems the old storage information setting has gone. What to do? Your help is appreciated

Newbie

Hello there, i currently have Spotify vers 8.4.32.623 on my Android phone, and i'd like to store my offline music downloads to sd card but it seems the old storage information setting has gone. What ...

378 Views

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Regular

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420 Views

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