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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201602 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201602 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545835 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453561 Views

571 replies

38 likes

Account
Free
  • 453561 Views
  • 571 replies
  • 38 likes

Die Musik wird leiser, wenn ich eine Benachrichtigung bekomme (im Lautlosmodus)

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

Newbie

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

1834 Views

0 replies

0 likes

  • 1834 Views
  • 0 replies
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Heos and Spotify Connect

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps and programs however, like Pandora and music on my p...

Newbie

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps a...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volver a descargar mis Playlists

Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descargadas, siendo muy engorroso. Ayudenme por favor, el...

Visitor

Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descar...

user-removed

Not applicable

2629 Views

2 replies

0 likes

  • 2629 Views
  • 2 replies
  • 0 likes

Superuser Contribution When unlocking screen music stop.

So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I checked the settings and I can't figure it out.

Casual Listener

So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I c...

Jack

Roadie

3271 Views

3 replies

0 likes

  • 3271 Views
  • 3 replies
  • 0 likes

Superuser Contribution Being charged data usage for streaming videos but I've never watched a video?

Hi thereHoping someone can help. My service provider offers free data for spotify but only for audio streaming. I have never watched a video on spotify before but they are saying that I have been streaming videos? How can I make sure that I am only s...

Casual Listener

Hi there Hoping someone can help.  My service provider offers free data for spotify but only for audio streaming.  I have never watched a video on spotify before but they are saying that I...

Jack

Roadie

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

Ford B-Max Sync and Spotify

I have some problems. I have installed Spotify in 2 phones. When I use a phone I need everytime search new app in Ford Sync because I don't see Spotify app. After it's not possible to change songs in phone but only with car. Why???

Regular

I have some problems. I have installed Spotify in 2 phones. When I use a phone I need everytime search new app in Ford Sync because I don't see Spotify app. After it's not possible to change songs in...

Clabs1

Newbie

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

local files without premium

I don't have spotify premium but I would like to add local files to my mobile device (android 7.0) is there any other way than to download the playlist as I cannot download songs?

Newbie

I don't have spotify premium but I would like to add local files to my mobile device (android 7.0) is there any other way than to download the playlist as I cannot download songs?

816 Views

0 replies

0 likes

  • 816 Views
  • 0 replies
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Chromecast devices not visible unless I force-close app and relaunch.

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps have no difficulty detecting chromecasts on the net...

Newbie

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps ...

mapex

Newbie

1068 Views

1 replies

4 likes

  • 1068 Views
  • 1 replies
  • 4 likes

Solved!! Scrobbling / Last.fm support using Chromecast Audio

I would love to get a Chromecast Audio, but I really enjoy tracking my songs via Last.fm. Will the songs you listen to be scrobbled (i.e. submitted to last.fm) when you are streaming or casting via the Chromecast Audio? And if not, are there any work...

Music Fan

  I would love to get a Chromecast Audio, but I really enjoy tracking my songs via Last.fm. Will the songs you listen to be scrobbled (i.e. submitted to last.fm) when you are streaming or ...

SubzeroSC

Roadie

25615 Views

70 replies

71 likes

  • 25615 Views
  • 70 replies
  • 71 likes

Downgraded search function? Search by year etc.

Just noticed that the 'year:1998' search function no longer works in the android app. Genre:indie and label:epitaph searches still work. The Spotify help Twitter account have confirmed you can't search by year in the android app. Why remove this func...

Casual Listener

Just noticed that the 'year:1998' search function no longer works in the android app. Genre:indie and label:epitaph searches still work. The Spotify help Twitter account have confirmed you can't sear...

867 Views

0 replies

0 likes

Android
Search
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Equalize, more bass

Hi! I have a question. I use spotify on android huawei honor phone. How can i hear more bass. I have seen in the setting quality of music but its an other thing. Thank you!

Newbie

Hi!   I have a question. I use spotify on android huawei honor phone. How can i hear more bass. I have seen in the setting quality of music but its an other thing.    Thank you!

675 Views

0 replies

0 likes

  • 675 Views
  • 0 replies
  • 0 likes

Stockage important

BonjourL'appli Spotify utilise 10 Go sur ma carte SD alors que je n'ai telecharge aucun titre, tout juste une dizaine d'album sauvegarde dans mes playlists. Je suis loin des 1Go preconises.Merci de votre aide.Willy

Newbie

Bonjour L'appli Spotify utilise 10 Go sur ma carte SD alors que je n'ai telecharge aucun titre, tout juste une dizaine d'album sauvegarde dans mes playlists. Je suis loin des 1Go preconises. Merci ...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Spotify connect problem but only with my account

My spotify connect is not working properly - i use my android phone to connect to various devices, and can start the music but after some time (usually after switching to another app and back to spotify), the playback controls within the spotify app ...

Casual Listener

My spotify connect is not working properly - i use my android phone to connect to various devices, and can start the music but after some time (usually after switching to another app and back to spot...

Elplutoniano

Newbie

614 Views

1 replies

1 likes

  • 614 Views
  • 1 replies
  • 1 likes

Lost a song that I added

I added a song a few days ago that I thought was really good to my saved songs (clicking the check). I guess the internet swapped later on during the day and when my phone went to offline mode it deleted the song from the list. The song was in my Dai...

Casual Listener

I added a song a few days ago that I thought was really good to my saved songs (clicking the check). I guess the internet swapped later on during the day and when my phone went to offline mode it del...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Dots for information are too close to scroll bar

So the dots to look into the songs settings on the mobile app are so close to the scroll bar that when you go to click them the page jumps super far down. Simply adjusting where the little dots go could help make this not be so annoying to users on t...

Newbie

So the dots to look into the songs settings on the mobile app are so close to the scroll bar that when you go to click them the page jumps super far down. Simply adjusting where the little dots go co...

amirism

Roadie

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes

Solved!! Android - Volume?

Hi,Have searched and do not find an answer. Using V8.4.39.673 on a Galaxy S5 I do not see where to turn up the volume. Have looked in settings, on the track where the album art shows...cannot find it. Help please

Newbie

Hi, Have searched and do not find an answer. Using V8.4.39.673 on a Galaxy S5 I do not see where to turn up the volume. Have looked in settings, on the track where the album art shows...cannot find ...

Noah

Community Legend

3236 Views

1 replies

0 likes

  • 3236 Views
  • 1 replies
  • 0 likes

Podcasts no longer save how much you've listened to

I've been listening to podcasts through Spotify for nearly a year now, and in the last few weeks, the feature has been pretty much completely broken. If I listen to some of a podcast, close the app, then begin listening to the podcast again, it start...

Casual Listener

I've been listening to podcasts through Spotify for nearly a year now, and in the last few weeks, the feature has been pretty much completely broken. If I listen to some of a podcast, close the app, ...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Android Auto: Annoying message during scrolling

Hello Spotify,I'm using Android Auto in my VW Golf 7. When I connect my Galaxy S8 to Anroid auto and start spotify I'm getting the following problem:When I switch playlist or scroll within a playlist during drinving I get the following message (trans...

Casual Listener

Hello Spotify, I'm using Android Auto in my VW Golf 7. When I connect my Galaxy S8 to Anroid auto and start spotify I'm getting the following problem: When I switch playlist or scroll within a play...

Notta79

Newbie

9714 Views

5 replies

6 likes

  • 9714 Views
  • 5 replies
  • 6 likes

Superuser Contribution Move songs to SD card and delete original download on phone memory

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the phone's memory. How can I be sure the songs are not...

Newbie

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the ...

200gbcantF__use

Regular

2198 Views

2 replies

0 likes

  • 2198 Views
  • 2 replies
  • 0 likes

Download to SD card

I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Spotify that were supposed to allow you to change the...

Regular

I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Sp...

200gbcantF__use

Regular

613 Views

1 replies

1 likes

  • 613 Views
  • 1 replies
  • 1 likes