Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375565 Views

541 replies

34 likes

Account
Free
  • 375565 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Solved!! Forward Button Stops

Spotify limits the number of times to forward how many songs before it grays out the forward button? I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what's the problem? I'm using the Spotify app on my phone btw...

Visitor

Spotify limits the number of times to forward how many songs before it grays out the forward button?  I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what...

caszriel

Composer

1778 Views

4 replies

0 likes

  • 1778 Views
  • 4 replies
  • 0 likes

Music stops alone

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music. However the android app stops alone...it's very frustrated as I am working and I hate working without music.I changed my password to avoid the problem but it's not.......

Newbie

I hace spotify premium and pay 9.90eur to have the possibilty to listen the music.  However the android app stops alone...it's very frustrated as I am working and I hate working without music. ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Spotify android app is S***

This is the worst app I have on my tabletglitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not workingThe app is unreliable and buggy and has been for agesI can't believe I'm ...

Visitor

This is the worst app I have on my tablet glitchy playback, controls in stupid places, confusing interface, queued tracks not working properly and now Spotify connect not working The app is un...

TheBrickSlayer

Roadie

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Won't stop playing music when bluetooth devide disconnected

Hello, I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth.What happens is when I turn the car off, usually Spotify goes to pause, but now it resumes the music on my cell phones speakers instead. Also when I get a c...

Newbie

Hello,    I use Spotify (premium) on my Android phone to stream music in my car, using bluetooth. What happens is when I turn the car off, usually Spotify goes to pause, but now it resum...

Chrisfh

Newbie

2283 Views

1 replies

12 likes

  • 2283 Views
  • 1 replies
  • 12 likes

Android TV App

When scrolling through albums or playlists, if you select an album to play a track, when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist you selected - very annoying, please gix. Thanks.

Newbie

When scrolling through albums or playlists, if you select an album to play a track,  when you hit back it takes you all the way back to the beginning of the list instead of the album or playlist...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Downloadable Device Limit?

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! It's not a huge deal, because I spend most of the da...

Casual Listener

Ahoy Spotifriends! Yesterday, as I opened my app to listen to a playlist, I got a pop-up saying I reached my 3 device download limit, and subsequently had all of my downloads removed from my phone! I...

phan_times

Community Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

im not getting my premium in mobile

Hello, as you can see in this print https://imgur.com/a/iwYKOi have premium until 06/03/2018 but since today i am not able to listen music offline.someone can help me pls? Thanks for the attention.

Newbie

Hello, as you can see in this print https://imgur.com/a/iwYKO i have premium until 06/03/2018 but since today i am not able to listen music offline. someone can help me pls?   Thanks fo...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error en la descarga

Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos

Newbie

Cada vez que descargo la música aparece ese mensaje y ya cerré sesión en todos los dispositivos

Afranco25

Newbie

2556 Views

2 replies

0 likes

  • 2556 Views
  • 2 replies
  • 0 likes

New phone

So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.

Newbie

So i bought a new phone and i downloaded spotify but it won't recognize that i have a premium account and such. I can't play offline mode and change the quality of my music when I download.

jsannn

Community Legend

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Bug in Playlists view in landscape orientation

Steps to reproduce:- Device in landscape orientation- Click: Your Library -> Playlists Expected result:- Playlists view opens and all playlists are selectable Actual result:- Playlists view opens and Discover Weekly (the topmost playlist) gets select...

Regular

Steps to reproduce: - Device in landscape orientation - Click: Your Library -> Playlists   Expected result: - Playlists view opens and all playlists are selectable   Actual result...

songassistant

Composer

1152 Views

6 replies

1 likes

  • 1152 Views
  • 6 replies
  • 1 likes

Shuffle broken on big playlists with Google Home

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce:Open Spotify app on androidClick on "Devices Available" and connect to my Google Home as the active deviceClick a song near the bottom of a playlist with...

Casual Listener

Not much to say other than that this feature is absolutely broken. Here's the steps to reproduce: Open Spotify app on android Click on "Devices Available" and connect to my Google Home as the...

lukemacneil

Newbie

1653 Views

1 replies

13 likes

  • 1653 Views
  • 1 replies
  • 13 likes

How to access artist/genre suggestion page

Hi, I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't know what to call the page I'm referring to, but right after y...

Newbie

Hi,   I was wondering how I can access the initial artists page that Spotify takes you to when you first start an account. I can't seem to find an answer for this anywhere else, and I don't kn...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Superuser Contribution Facebook login error

I'm use facebook login, but I get login error message

Newbie

I'm use facebook login, but I get login error message

Melody

Spotify

1171 Views

1 replies

0 likes

  • 1171 Views
  • 1 replies
  • 0 likes

bluetooth headset play button

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play/pause button does not work with the app. The Googl...

Casual Listener

My Bluetooth headset is having media keys for volume, play/pause, next and previous track. Volume is a own volume for the headset, next and previous is working fine with the spotify app, but the play...

bbeuerlein

Casual Listener

3872 Views

9 replies

11 likes

  • 3872 Views
  • 9 replies
  • 11 likes

Se borran canciones

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me pueden ayudar con eso?

Newbie

Hola, cada ves que entro a mi spotify premium aparece la pestana de descargando y se descargan algunas dos o tres canciones que al parecer se borraron, eso me pasa cada ves que entro a mi spotify. Me...

TheBrickSlayer

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Spotify only provides Album art for first track in Android Auto

Hi,I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is started. After skipping to the next track, the mediaPla...

Newbie

Hi, I'm a developer for in-vehicle infotainment systems and for Android Auto in particular. I've observed that the Spotify app only seems to provide Album Art for the first track after Spotify is ...

TheBrickSlayer

Roadie

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Spotify

Why is "Mundo" by IV OF SPADES not available on my spotify?

Newbie

Why is "Mundo" by IV OF SPADES not available on my spotify?

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

[Spotify or Android ?] Duplicate Offline storage - Internal & SD Card

Dear community ! I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal". I've selected the option inside the Spotify app to store offline playlist and data into the SD card, what ...

Music Fan

Dear community !   I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal".   I've selected the option inside the S...

Gabriel1612

Newbie

4681 Views

16 replies

0 likes

internal storage
SD-card
storage
  • 4681 Views
  • 16 replies
  • 0 likes

Can't play downloaded songs.

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture.

Newbie

I am a premium user, the songs are on my phone memory instead of SD card and I can't play the songs I downloaded recently. The songs seem to be played but stay at 0:00 as in the picture. 

Nico

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Spotify pauses the song when I play videos on Chrome

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for example, if I wanted to watch a video without sound on C...

Casual Listener

I have just noticed that I cannot play a video on Chrome and listen to music on the Spotify app for Android at the same time. Everytime I click play in one of them the other one pauses. So, for examp...

Nico

Community Legend

57527 Views

1 replies

1 likes

  • 57527 Views
  • 1 replies
  • 1 likes