Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Huawei lockscreen problem

HiOn my Huawei P9 plus spotify controls don't appear in the lockscreen I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify but nothing happenedAny solutions?

Ciaio
Newbie
Hi On my Huawei P9 plus spotify controls don't appear in the lockscreen I tried to turn on keep on lockscreen in the notifications settings and I also tried to uninstall and reinstall spotify...
2018-01-12 12:44:27 AM
636 Views
0 replies
0 likes

636 Views
0 replies
0 likes

Solved!! Control Spotify with gear s3

Hello,I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2. When this died I got the Gear S3. With the Zen watch I could control Spotify without looking at my phone. Now fast forward to the gear S3. It will...

Jb3rgman
Regular
Hello, I have had Spotify for quite some time now and still love it. I used to have an Asus Zen Watch 2. When this died I got the Gear S3. With the Zen watch I could control Spotify without lo...
2017-09-29 3:01:20 PM
2018-01-12 11:21:44 PM
Milkovr
Newbie
42301 Views
9 replies
1 likes

42301 Views
9 replies
1 likes

Donde puedo ver las canciones en la cual le puse me gusta

Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca

francofassi98
Casual Listener
Quisiera saber donde se guardan las canciones de los mix que solo le pongo me gusta (el corazón de la izquierda) y no las he guardado en mi biblioteca
2016-12-19 9:17:02 PM
2018-01-12 10:30:33 PM
malejaz
Newbie
33225 Views
1 replies
11 likes

33225 Views
1 replies
11 likes

spotify does not respond

I have deleted Spotify 5 times and until it doesen't work. Need help pls!!Thx

MaxP311
Newbie
I have deleted Spotify 5 times and until it doesen't work. Need help pls!! Thx
2018-01-12 10:07:56 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

Spotify crashes when scrolling down menu

I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4

secretsuniverse
Regular
I'm having issues when opening menu, i can't scroll down, app just crashes and closes. I have the latest version, tried deleting and reinstalling and nothing happens, it's a bug. Running android 4.4.4
2017-01-11 10:18:55 PM
2018-01-12 7:49:14 PM
Tinripp
Newbie
322 Views
1 replies
1 likes

322 Views
1 replies
1 likes

Access play queue from daily mix

Hello, Spotify. Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible when playing from any of the daily mixes, only when playing ...

vilchesalves
Casual Listener
Hello, Spotify. Sometimes I would like to quickly add songs to the playing queue when playing one of the daily mixes but the button for the complete queue (as described here) is not visible ...
2017-11-27 8:49:25 PM
2018-01-12 7:32:00 PM
Personman1021
Newbie
1424 Views
4 replies
5 likes

1424 Views
4 replies
5 likes

Commercial after every second song

I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this problem and knows how to solve it?

ah218
Newbie
I use Spotify Free and the voice says 'watch this spot for 30 minutes without commercials'. But after every second song there's one and it's unskippable and so annoying. Does anyone else have this pr...
2018-01-12 7:06:09 PM
273 Views
0 replies
1 likes

273 Views
0 replies
1 likes

Songs get deleted from SD Card

Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happening? My SD Card is encripted, maybe that has to do wi...

AlfredBorden
Newbie
Every now and again, I open my app just to see my songs are not downloaded on my phone. When I go to see the storage, I see it has changed from SD Card to Internal Memory. Why does this keep happenin...
2018-01-12 5:31:25 PM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Missing music

I have spotify on my android and on my desktop at work. I noticed tons of my downloaded offline music was missing from my library on my phone. They are still showing up on my desktop however. If I remove and re-add the song on my desktop, it shows ba...

Trisarahtops
Newbie
I have spotify on my android and on my desktop at work. I noticed tons of my downloaded offline music was missing from my library on my phone. They are still showing up on my desktop howe...
2018-01-12 3:11:53 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Fix your platform

After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Solved: in front of them. Horray! Except none of the i...

fish88
Newbie
After years of just dealing with the same constant issues with the Android App for Spotify I decided to check to see if there were fixes available. In searching for them online I found links with Sol...
2018-01-12 2:39:56 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

Can't play songs after downloading

After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why this happens and it gave me this. [ http://prntscr....

whoisfi
Newbie
After I've downloaded songs, I can't play them anymore at offline mode. This only happens if I save data on SD card, but if it's on phone memory I can play song in offline mode. I tried to check why ...
2018-01-12 2:39:04 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

My Spotify used all 1gb of my data downloading songs marked to download while in offline mode.

Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot this weekend. I'm PAYG with Vodafone so cannot jus...

Quillon
Newbie
Hey, so as you can see, Spotify used all 1GB of my data downloading music while set to offline mode. I am really annoyed about this as it has ruined my plan to stream my going to Cardiff to trainspot...
2018-01-12 1:54:01 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Keeps stopping and skipping songs

So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps stopping and starting and also it keeps skipping song....

Chandelierxssc
Newbie
So I'm listenin to a podcast when it keeps stopping and then goes to a random episode, so I thought mathe it's just the podcast not working so I try listening to music (Rupual) and again it keeps sto...
2018-01-12 1:15:35 PM
443 Views
0 replies
0 likes

443 Views
0 replies
0 likes

Android Auto Offline Mode

The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit that says Spotify is in Offline Mode, connect to the...

BoostedAbarth
Newbie
The latest update for Android broke Android Auto. Before I was able to listen to my local library while Spotify is in Offline Mode but now since the update it just shows me a screen on my head unit t...
2017-10-07 2:00:22 AM
2018-01-12 12:49:31 PM
mark_irl
Newbie
1290 Views
1 replies
2 likes

1290 Views
1 replies
2 likes

Solved!! Spotify Connect & Yamaha Reciever problems - See the device but cannot connect.

I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware.When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What are the steps you took to get to the error/issue? 1. I star a so...

ThYr0N
Regular
I have a Yamaha RX-V577 reciever with Spotify Connect and update to the last firmware. When I try to connect spotify using the Android APP, I see the device but cannot conect to it. What ...
2014-12-07 10:43:29 AM
2018-01-12 11:29:56 AM
Gab76
Casual Listener
141923 Views
126 replies
3 likes

141923 Views
126 replies
3 likes

switching country

hello spotifymy parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i cannot change my country.please help me

Jimbobvangeld
Newbie
hello spotify my parents are divorced and i currently live with my mom in the Netherlands. My dad lives in the USA and he bought a family account. I cannot log in on that family account because i ca...
2018-01-12 8:58:46 AM
376 Views
0 replies
0 likes

376 Views
0 replies
0 likes

No 'Edit' button on the Playlist Options for rearranging songs and deleted songs

Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used the 3-dotted button on the songs themselves and the...

Thekker3b
Newbie
Whenever I want to rearrange the songs on the playlist. I can't because there is no edit button to rearrange the songs. I press the 3-dotted button and it comes up with no 'edit' button. I even used ...
2017-04-18 10:13:15 PM
2018-01-12 5:41:39 AM
phate0472
Regular
1956 Views
2 replies
1 likes

1956 Views
2 replies
1 likes

Shuffle all songs

Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuffling amongst songs with a title starting with 'A'

bdmleo1
Newbie
Why am I unable to shuffle all songs, it seems to just choose the top 50-100 songs in whatever category i choose to organize my songs by. i.e. if I am ordering them by title, then I will only be shuf...
2018-01-12 2:19:06 AM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Saved albums losing half the songs

I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is still showing that it is downloaded but half of th...

Jkunsch
Newbie
I have a library of downloaded albums for offline play. Today as well as in the past i have lost half of my downloaded material. For example the album "the greatest generation" by the wonder years is...
2017-10-26 7:26:51 PM
2018-01-11 12:47:05 AM
Duckman13
Newbie
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Problema con modo offline y loggin

Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu configuracion esta en modo offline, mostrando 2 opciones,...

OliverZ
Newbie
Tenia Spotify loggeado en cuenta premium en modo offline, reinicie mi mobil (Moto G4 Plus) y cuando volvi a ejecutar Spotify cerro la sesion y no me deja loggearme, mostrando un mensaje de: Tu config...
2018-01-11 12:00:48 AM
612 Views
0 replies
1 likes

612 Views
0 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts