Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118032 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237575 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598331 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490908 Views
581 replies
42 likes
I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song in my library and search is greyed out
I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song i...
412 Views
0 replies
0 likes
Hello!I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were missing didn't have that green arrow which means that so...
Hello! I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were mis...
Spotify Star
740 Views
1 replies
0 likes
Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor
Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor
364 Views
0 replies
0 likes
I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I have to reset it. The following does not change this behavior:S...
I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I ha...
Regular
1348 Views
2 replies
0 likes
Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again. This wouldn't be a problem but I have satellite i...
Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again...
451 Views
0 replies
0 likes
worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later
worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...
Casual Listener
1402 Views
3 replies
0 likes
So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or play a song from something else, then switch back to what ...
So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or pla...
545 Views
0 replies
0 likes
Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it so I turned the feature back off (the switch in settings is...
Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it...
419 Views
0 replies
0 likes
Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...
Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...
Spotify
518 Views
1 replies
0 likes
We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...
We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...
Newbie
6250 Views
3 replies
1 likes
I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one post online that suggested removing spotify from my...
I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one ...
508 Views
0 replies
0 likes
Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan.Donde las puedo encontrar?
Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan. Donde las puedo encontrar?
504 Views
0 replies
0 likes
Ive got the Samsung Galaxy Note 8I've uninstalled and reinstalledEverything's updatedNo viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - B...
Ive got the Samsung Galaxy Note 8 I've uninstalled and reinstalled Everything's updated No viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home...
Casual Listener
788 Views
1 replies
0 likes
I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour. This hasn't happened before. WiFi signal is very stro...
I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour.&nb...
567 Views
0 replies
0 likes
Since yesterday i cant see any track info the letters just turned black. idk what to do My phone is a mi6,i think its a MIUI problem..
Since yesterday i cant see any track info the letters just turned black. idk what to do 😐 My phone is a mi6,i think its a MIUI problem..
311 Views
0 replies
0 likes
Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi telefono algunas veces durante el dia y resulta ser qu...
Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi tel...
428 Views
0 replies
0 likes
Hello,I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)?The problem is that when I connect to a device and it is unlocked, I can pause and play a song just fine, but...
Hello, I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)? The problem is that when I connect to a device an...
Casual Listener
1425 Views
2 replies
0 likes
Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening
Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening
Roadie
516 Views
1 replies
0 likes
I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality
I edit the imagen of my plaulist and seeing it on my Android device, it looks low quality
Roadie
1008 Views
1 replies
0 likes
Hallo Zusammen,und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück Buttons. Das fehlt bei meinen Huawei. Nun meine Frage...
Hallo Zusammen, und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück ...
Newbie
26012 Views
4 replies
1 likes
