Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375581 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs which I dont have in these playlist between 5... It's m...
I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs whic...
Composer
557 Views
3 replies
0 likes
Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hangs. After a little while, it asks if I want to wait ...
Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hang...
Composer
348 Views
1 replies
0 likes
I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're getting very annoying.
I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're get...
382 Views
0 replies
0 likes
my android phone memory is full , is there a way i can split the music between my phone and my desktop ?
my android phone memory is full , is there a way i can split the music between my phone and my desktop ?
Community Legend
470 Views
1 replies
0 likes
Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to the next 30 minutes of music. I get the initial "T...
Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to...
Newbie
583 Views
1 replies
1 likes
Hello there from FranceI just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 liteWhen I use unique spotify by bluetootyh, I have no problem.But when I use the appink (android auto + usb cable) in order to have all the i...
Hello there from France I just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 lite When I use unique spotify by bluetootyh, I have no problem. But when I use the app...
Regular
16788 Views
5 replies
0 likes
I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second phone turns the screen off it continues playing, but ...
I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second ph...
Casual Listener
4750 Views
3 replies
1 likes
Spotify 8.4.37.587 armv7,Free account,130+ playlists at the beginning of the test,Samsung Galaxy Tab2 10" - Android 6.0.1[reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2,same account,Spotify 8.4.37.587 x86] Hello. Since few days Spotify won't l...
Spotify 8.4.37.587 armv7, Free account, 130+ playlists at the beginning of the test, Samsung Galaxy Tab2 10" - Android 6.0.1 [reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2, same account,...
Casual Listener
528 Views
2 replies
1 likes
I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it happens through my phones speakers as well. This do...
I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it ...
Casual Listener
6407 Views
7 replies
3 likes
Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make
Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make
Composer
450 Views
1 replies
0 likes
I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recently. I would like to know what is going on, music i...
I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recen...
Newbie
686 Views
2 replies
0 likes
For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without any head phones or aux cord and it's still doing it. ...
For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without an...
Casual Listener
384 Views
1 replies
0 likes
Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?
Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?
934 Views
0 replies
3 likes
I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?
I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?
Roadie
794 Views
1 replies
0 likes
In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...
In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...
Regular
682 Views
1 replies
2 likes
hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulimited account?
hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulim...
Composer
390 Views
1 replies
0 likes
i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016android :7.1.0 so i cant ask google assistant to play music on spotify
i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016 android :7.1.0 so i cant ask google assistant to play music on spoti...
Composer
681 Views
1 replies
0 likes
i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...
i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...
Composer
437 Views
1 replies
0 likes
After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...
After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...
Composer
2060 Views
4 replies
1 likes
Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?
Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?
Composer
377 Views
1 replies
0 likes
