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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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I use Spotify on my tablet but the sound comes on my laptop

I have Spotify installed on my Android tablet and my Windows laptop. When I play it on my tablet I hear nothing. When I go to my laptop I hear the music there. When I stop the music on my tablet, it stops on my laptop. What can I do to listen to the ...

Newbie

I have Spotify installed on my Android tablet and my Windows laptop. When I play it on my tablet I hear nothing. When I go to my laptop I hear the music there. When I stop the music on my tablet, it ...

Joe

Community Legend

459 Views

1 replies

0 likes

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Battery Drain in Android

Version 8.4.33.536 quickly depletes my device's battery and consumes large amounts of RAM. It consumes more battery than the screen itself.

Newbie

Version 8.4.33.536 quickly depletes my device's battery and consumes large amounts of RAM. It consumes more battery than the screen itself.

s0leym

Newbie

1012 Views

1 replies

3 likes

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Way to prevent duplicates in playlists.

Come faccio a riprodurre la mia playlist su samsung j7 ? La scritta mi risulta grigia

Newbie

Come faccio a riprodurre la mia playlist su samsung j7 ? La scritta mi risulta grigia

208 Views

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Cannot play songs from playlist

Hi. I have a playlist but am unable to play the songs in it. You press the title and it gives you options none of which is 'play'. If you try song radio it plays something else based on it. How dou get it to play what is on the playlist or idealky a ...

Newbie

Hi. I have a playlist but am unable to play the songs in it. You press the title and it gives you options none of which is 'play'. If you try song radio it plays something else based on it.  Ho...

IguanaSetup

Community Legend

293 Views

1 replies

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Local file to android car stereo

Hi everyone, I managed to sync local file music from laptop to my Note 8 phone without any problem but failed to sync to my android car stereo. Certain songs that are not on spotify database was greyed out. Laptop to handphone used home wifi but phon...

Casual Listener

Hi everyone, I managed to sync local file music from laptop to my Note 8 phone without any problem but failed to sync to my android car stereo. Certain songs that are not on spotify database was...

282 Views

0 replies

0 likes

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Songs disappear when losing WiFi

I recently added a few songs (5 songs) to my Library. I have my app set to download songs offline.When I lose WiFi (e.g. I leave the house), those 5 wogs disappear from My Library. To replicate/simulate...1. Add a few songs to your Library2. Turn Off...

Visitor

I recently added a few songs (5 songs) to my Library. I have my app set to download songs offline. When I lose WiFi (e.g. I leave the house), those 5 wogs disappear from My Library.   To repl...

user-removed

Not applicable

422 Views

1 replies

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Music storage is bugged.

So I've been having this problem since I downloaded the 6.0.1 android update.And before even starting, I never saw another app that does this **bleep** on my cellphone storage.So, sometimes Spotify just "delete" every music that I've saved on the sto...

Casual Listener

So I've been having this problem since I downloaded the 6.0.1 android update. And before even starting, I never saw another app that does this **bleep** on my cellphone storage. So, sometimes Spoti...

598 Views

0 replies

0 likes

asus
offline musics bug
storage
storage sd card offline bug
Zenfone Laser 2
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Bluetooth controls while using Spotify

I have my Fossil Smartwatch gen 2 and my Samsung Level U connected on my phone, Android Version 7.0, Spotify Version 8.4.32.623 armV7. Well, everything works fine, I can use the volume controls, skip songs, browse playlists on my watch. Only issue is...

Newbie

I have my Fossil Smartwatch gen 2 and my Samsung Level U connected on my phone, Android Version 7.0, Spotify Version 8.4.32.623 armV7. Well, everything works fine, I can use the volume controls, skip...

585 Views

0 replies

0 likes

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Disaster. Entire library deleted

Disaster. I have lost my entire library. I dont know how. Its a collection of over years of spotify use.Is there anyway i can recover it. I still have all my playlists. I just cannot find away to recover all my lost music.

Newbie

Disaster. I have lost my entire library. I dont know how. Its a collection of over years of spotify use. Is there anyway i can recover it.  I still have all my playlists. I just cannot find aw...

312 Views

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Android wear

Hi Spotify,I have bought a new smartwatch that runs 2.7.0 on android wear. I install spotify. I try to open the app and it always returns to the menu. How come?

Newbie

Hi Spotify, I have bought a new smartwatch that runs 2.7.0 on android wear. I install spotify. I try to open the app and it always returns to the menu. How come?

284 Views

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Habe mein Konto gekuendigt

Habe mein Konto gekuendigt und habe auch kein abo mehr oder anderes. wird aber schon der 2. monat wieder 9.99 euro abgebucht. wie kann das sein?

Visitor

Habe mein Konto gekuendigt und habe auch kein abo mehr oder anderes. wird aber schon der 2. monat wieder 9.99 euro abgebucht. wie kann das sein?

259 Views

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App redirects to Play Store on mobile, doesn't open

Hello,My app crashed so I disabled, rebooted, re-enabled etc. several times. Now when I tap the app it takes me to the Play store, I click Open and the same Play store page just refreshes. Can't open the app any more. Have a premium account which wor...

Newbie

Hello, My app crashed so I disabled, rebooted, re-enabled etc. several times. Now when I tap the app it takes me to the Play store, I click Open and the same Play store page just refreshes. Can't op...

322 Views

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0 likes

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prince456

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Regular

erewrertgregfvbgfjtyhjtyrtywrqw

277 Views

0 replies

0 likes

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Extreme data usage since last update

Somehow my 4g data use is very high (1gb / hour) since the last update. Are there some changes een n quality of something?

Newbie

Somehow my 4g data use is very high (1gb / hour) since the last update.   Are there some changes een n quality of something?

242 Views

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Can't use spotify sine new Update from 15.12.2017

I downloaded the new Spotify Update and since then i can't use it. My Phone cant open Spotify or is turning off if im trying to open. I have a ZTE Axon 7mini, if someone can help me would be very nice.Thanks

Newbie

  I downloaded the new Spotify Update and since then i can't use it. My Phone cant open Spotify or is turning off if im trying to open. I have a ZTE Axon 7mini, if someone can help me would be ...

227 Views

0 replies

0 likes

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Problemas para hacer dowload en Play Store: No esta disponible en el pais

Buen dia! Estoy tratando de instalar Spotify Music en mi telefono Android y me dice "Este articulo no esta disponible en tu pais", es extraNo porque me encuentro en Chile. Gracias.

Newbie

Buen dia! Estoy tratando de instalar Spotify Music en mi telefono Android y me dice "Este articulo  no esta disponible en tu pais", es extraNo porque me encuentro en Chile. Gracias.

1315 Views

0 replies

1 likes

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Google Assistant does not automatically play songs any more

Google now/ assistant does not work like it used to, and hasn't for quite a while.For example, saying "Play Imagine Dragons" will open Spotify to the imagine dragons band page, but not start playing any of the songs. This is the same for playlists; i...

Newbie

Google now/ assistant does not work like it used to, and hasn't for quite a while. For example, saying "Play Imagine Dragons" will open Spotify to the imagine dragons band page, but not start playin...

560 Views

0 replies

1 likes

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autoplay doesn't work

When i turn on spotify and back to another apps,i'd turned on the autoplay feature,but the autoplay doesn't work so i have to go back,to spotify and suddenly the song played.how i fix it? I'm sorry if my english not so wel

Newbie

When i turn on spotify and back to another apps,i'd turned on the autoplay feature,but the autoplay doesn't work so i have to go back,to spotify and suddenly the song played.how i fix it?   I'...

442 Views

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[Android][Social] Last.fm error / Wrong Username or Password

I found a few instances of this problem in the community, almost two years old, but Spotify do not listen, do not read. Spotify pretends to make improvements, but they do not seem to. When I switch off Last.fm, the app deletes password, switches last...

Regular

I found a few instances of this problem in the community, almost two years old, but Spotify do not listen, do not read. Spotify pretends to make improvements, but they do not seem to.   When I...

684 Views

0 replies

1 likes

Android
Social
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Se sigue pausando

Buenas noches.Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion.Reinstalar el sistema operativo y el app nada ha funcionado.Esta instalado en un huawei P9 android 6.0Agradezco su pronta colabor...

Casual Listener

Buenas noches. Ya llevo varios dias con el problema, he intentado absolutamente todo, reiniciar el equipo y la aplicacion. Reinstalar el sistema operativo y el app nada ha funcionado. Esta in...

laRous07

Newbie

510 Views

1 replies

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