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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376551 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

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  • 7 likes

Music stops in 4 seconds

Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make

Newbie

Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make 

caszriel

Composer

455 Views

1 replies

0 likes

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The songs stop for no reason

I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recently. I would like to know what is going on, music i...

Regular

I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recen...

adriansbgs

Newbie

687 Views

2 replies

0 likes

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Interference/Loud Noises on Spotify for Note 5

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without any head phones or aux cord and it's still doing it. ...

Newbie

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without an...

yackfogel

Casual Listener

385 Views

1 replies

0 likes

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  • 1 replies
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Musica nao esta tocando

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

Newbie

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

935 Views

0 replies

3 likes

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Superuser Contribution Facebook can't reach spotify app

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Newbie

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Aimee_T

Roadie

795 Views

1 replies

0 likes

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Album title not showing when creating playlist

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...

Newbie

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...

playlizts

Regular

684 Views

1 replies

2 likes

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problem to my unlimited account

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulimited account?

Newbie

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulim...

songassistant

Composer

391 Views

1 replies

0 likes

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cant play spotify music with google assistant

i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016android :7.1.0 so i cant ask google assistant to play music on spotify

Newbie

i cant select spotify as my default music previder on google assistant settings on android   phone:galaxy j7 2016 android :7.1.0   so i cant ask google assistant to play music on spoti...

songassistant

Composer

685 Views

1 replies

0 likes

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Downloaded music don't play

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...

Newbie

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...

songassistant

Composer

439 Views

1 replies

0 likes

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Spotify UI Change Issues

After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...

Casual Listener

After the new UI Change, has anyone had the same problems? I am currently using the Android app.   1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...

songassistant

Composer

2061 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?

Newbie

Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?

songassistant

Composer

378 Views

1 replies

0 likes

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  • 1 replies
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Battery killer

Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...

Regular

Hello,   I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...

HelpingHand123

Newbie

1050 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution Problema com armazenamento no cartão SD

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparacem do cartão SD e eu preciso baixar tudo de novo, e...

Regular

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparac...

Lazaro_Pires

Newbie

13327 Views

13 replies

13 likes

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Problem with USB DAC

Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.The frequency of the popping increases when the screen is turned off, so I'm suspecting its some...

Newbie

Recently acquired a Topping NX2s.   When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s. The frequency of the popping ...

954 Views

0 replies

1 likes

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  • 1 likes

No Cover art on left side ?

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot button to see the album cover? Its **bleep** that i c...

Casual Listener

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot bu...

359 Views

0 replies

0 likes

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Solved!! Volume

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a second of playing. I have tried reinstalling the Spo...

Casual Listener

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a s...

Ppppppp

Newbie

4895 Views

4 replies

0 likes

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Can play only "Discover Weekly" playlist when in landscape mode

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable to play any of my other playlists, except the first one. The issu...

Casual Listener

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable...

300 Views

0 replies

0 likes

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Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...

Newbie

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...

Craigar1

Newbie

1777 Views

4 replies

7 likes

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Spotify switches off automatically very often. I have a Samsung S8....l

Spotify switches off automatically very often. I have a Samsung S8....Do nno know why. The phone is new. The problem appeared two weeks ago.

Newbie

Spotify switches off automatically very often. I have a Samsung S8.... Do nno know why. The phone is new. The problem appeared two weeks ago. 

503 Views

0 replies

0 likes

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