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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194082 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194082 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535299 Views

78 replies

3 likes

  • 535299 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438537 Views

565 replies

37 likes

Account
Free
  • 438537 Views
  • 565 replies
  • 37 likes

No aparece opcion de ecualizador

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

Newbie

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

3520 Views

0 replies

4 likes

  • 3520 Views
  • 0 replies
  • 4 likes

SD card checking for errors and not closing Spotify before rebooting causing lost offline downloads

Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing and therefore loose all you offlibe downloads? Als...

Regular

Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing...

CryticalAce

Spotify Star

1446 Views

8 replies

0 likes

lost downloads
rebooting
  • 1446 Views
  • 8 replies
  • 0 likes

Wear app stuck on Connecting

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.

Newbie

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone.   Any help appreciated.

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

Visitor

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...

CalebKrick

Newbie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Repeat platlist

Where is the button to repeat playlist? It disappeared after last update

Newbie

Where is the button to repeat playlist? It disappeared after last update

598 Views

0 replies

2 likes

  • 598 Views
  • 0 replies
  • 2 likes

Solved!! Musics stops when using google chrome

Hi Everybody, Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off... can someone help me please ? Thanks

Regular

Hi Everybody,   Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off...   can someone help me please ?   ...

belway71

Regular

91111 Views

52 replies

3 likes

  • 91111 Views
  • 52 replies
  • 3 likes

Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

Newbie

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Solved!! Delete cache and saved data

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

Casual Listener

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

pancholin37

Newbie

84170 Views

7 replies

3 likes

  • 84170 Views
  • 7 replies
  • 3 likes

New Spotify UI - Songs don't shuffle?

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and even though it says all playlists are on shuffle it pl...

Casual Listener

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and eve...

jeffhpc1

Gig Goer

681 Views

1 replies

1 likes

  • 681 Views
  • 1 replies
  • 1 likes

Spotify playlist will not shuffle

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs everytime from the top tenth of the playlist. I have a...

Newbie

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs eve...

jeffhpc1

Gig Goer

626 Views

1 replies

1 likes

  • 626 Views
  • 1 replies
  • 1 likes

Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

Casual Listener

Latest version of Spotify Samsung galaxy s8   Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...

MarcusRising

Casual Listener

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Spotify no longer playing through ford sync

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.

Casual Listener

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work. 

Pablo2102

Regular

7373 Views

7 replies

0 likes

  • 7373 Views
  • 7 replies
  • 0 likes

Solved!! Spotify car app doesn't work anymore

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps. Only Spotify doesn't show up. I've already tried to uninst...

Casual Listener

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017.   The bluetooth connection works fine with other apps...

Pablo2102

Regular

4713 Views

8 replies

1 likes

Android
Car player
Ford
Update
  • 4713 Views
  • 8 replies
  • 1 likes

not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

Casual Listener

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...

559 Views

0 replies

0 likes

Android
connected devices
  • 559 Views
  • 0 replies
  • 0 likes

Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

Casual Listener

Dear people,   I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F.   Every morning when I wake up it tells me the mess...

jeroendv9

Casual Listener

1466 Views

2 replies

0 likes

  • 1466 Views
  • 2 replies
  • 0 likes

Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Casual Listener

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs  

Luismorals9

Casual Listener

1410 Views

2 replies

0 likes

  • 1410 Views
  • 2 replies
  • 0 likes

Music is choppy when screen is black

Android Nougat, latest version of SpotifySamsung Galaxy S6On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in the Settings menu anywhere, so that fix won't work. Doesn...

Casual Listener

Android Nougat, latest version of Spotify Samsung Galaxy S6 On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in th...

daimerv83

Newbie

5065 Views

4 replies

0 likes

Android
Choppy
nougat
playback
screen
  • 5065 Views
  • 4 replies
  • 0 likes

Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

Casual Listener

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...

Madison_willie

Newbie

122399 Views

19 replies

5 likes

  • 122399 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Casual Listener

Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...

CryticalAce

Spotify Star

2050 Views

5 replies

0 likes

  • 2050 Views
  • 5 replies
  • 0 likes

Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

Newbie

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...

936 Views

0 replies

0 likes

  • 936 Views
  • 0 replies
  • 0 likes