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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29953 Views
  • 60 replies
  • 24 likes
  • 29953 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871372 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871372 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24946 Views
  • 3 replies
  • 0 likes
  • 24946 Views
  • 3 replies
  • 0 likes

Can't log in. "You are currently set to offline"

When I opened the Spotify app, I was logged out, which has never happened in ~1 of using the app. When I try to enter my credentials and log back in, I get a message saying "You are currently set to offline. Please go online to connect to Spotify.", ...

  • Newbie
  • When I opened the Spotify app, I was logged out, which has never happened in ~1 of using the app. When I try to enter my credentials and log back in, I get a message saying "You are currently set to ...
  • TroyWolf
  • Roadie
  • 11685 Views
  • 6 replies
  • 15 likes
  • 11685 Views
  • 6 replies
  • 15 likes

Every song is in grey

Hi everyone, I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble on my Mac so it does not come from my account... I don't know what...

  • Casual Listener
  • Hi everyone,    I have an issue on my Android app as every song on the entire app is greyed so I can't select any song I want to listen to! For the same account, I don't have any trouble ...
  • Joe
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

Won't let me sign in to my account on my Android phone due to offline account

My phone won't let me sign in to my account when I try to sign into it in my phone. When I try to sign in It says "You are currently set to offline; Please go online to connect to Spotify" I havent had my account offline for longer than 5-6 days. Can...

  • Newbie
  • My phone won't let me sign in to my account when I try to sign into it in my phone. When I try to sign in It says "You are currently set to offline; Please go online to connect to Spotify" I havent h...
  • Joe
  • Community Legend
  • 709 Views
  • 3 replies
  • 0 likes
  • 709 Views
  • 3 replies
  • 0 likes

Samsung Gear headset controls

I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to the watch menus to pause audio when running, inste...

  • Newbie
  • I cannot get Spotify tracks to pause/stop with the centre button on my BT earphones. All other buttons work including pressing same centre button to Play a track. It is annoying as I have to go in to...
  • Aka7
  • Regular
  • 392 Views
  • 1 replies
  • 1 likes
  • 392 Views
  • 1 replies
  • 1 likes

Spotify comes on as soon as I end a call

Hello. This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing. Tips welcome

  • Casual Listener
  • Hello.   This is really annoying. Been like that for a few days. Talk on the phone, end call, music starts playing.   Tips welcome 🙂
  • Magicfenetre
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Solved!! Update/instal reboot my phone

Hi, Since this morning my phone can't update spotify app : when it finishes to download my phone restarts. I tried to reboot my phone before , removed sd card , uninstalled and cleaned all data from spotify , restored my phone and the problem is stay...

  • Casual Listener
  • Hi,   Since this morning my phone can't update spotify app : when it finishes to download my phone restarts.    I tried to reboot my phone before , removed sd card , uninstalled an...
  • irenemartins
  • Regular
  • 1219 Views
  • 10 replies
  • 1 likes
  • 1219 Views
  • 10 replies
  • 1 likes

editing the podcasts which were not played

hi, since a couple of weeks there´s no possibility to edit the podcasts ( delete ) which were not played. pressing the "cross" doesnt work anymore.does anybody know why ?

  • Casual Listener
  • hi, since a couple of weeks there´s no possibility to edit the podcasts ( delete ) which were not played. pressing the "cross" doesnt work anymore. does anybody know why ?
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Spotify se met sur pause

J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème est toujours là... Que faire ??

  • Casual Listener
  • J'ai un Sony xperia et depuis hier Spotify se met de lui-même sur pause toutes les 10-20 secondes. J'ai déjà essayé de désinstallé et réinstaller Spotify, redémarrer mon téléphone, mais le problème e...
  • Eurelix
  • Newbie
  • 95509 Views
  • 6 replies
  • 1 likes
  • 95509 Views
  • 6 replies
  • 1 likes

PW problem RuneAudio

HiI used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?

  • Newbie
  • Hi I used Facebook to login, but now I'm using a Raspberry Pi with DAC and Rune Audio to play music. Spotify is supported but not FB login. How I can login?
  • DrivenPlaylist
  • Newbie
  • 889 Views
  • 1 replies
  • 0 likes
  • 889 Views
  • 1 replies
  • 0 likes

Chrome OS Android App not working with local files

I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify apps) has the ability to take local files from a compatible...

  • Newbie
  •  I'm working on a Chromebook with Android apps enabled, and have downloaded the Spotify Android app (not simply the web player) to stream and download songs. The Android app (like all Spotify ap...
  • 1040 Views
  • 0 replies
  • 5 likes
  • 1040 Views
  • 0 replies
  • 5 likes

Download stuck (note 5, android 7.0)

I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloaded, at most 1/3 of em (almost 1k songs total). Doe...

  • Newbie
  • I tried uninstalling the app and reseting my phone but nothing works. Download either stuck at 0% or x% (meaning it can get stuck whenever it wants, EVEN 99%) I never really have all my songs downloa...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes

Songs showing as grey on android but play on PC

I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem.In the past I've transfered songs from my PC spotify to my Android spotify this way with no prob...

  • Newbie
  • I added a local file from itunes to my spotify library and the songs I added are on my spotify library on my computer and I can listen to them no problem. In the past I've transfered songs from my P...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Solved!! Não aparece a opção de importar.

Não aparece a opção de importar as músicas do próprio celular.

  • Newbie
  • Não aparece a opção de importar as músicas do próprio celular.
  • NoriDias
  • Newbie
  • 5725 Views
  • 3 replies
  • 9 likes
  • 5725 Views
  • 3 replies
  • 9 likes

Updates remove saved music? Why?!?!

Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my end or is it an issue with the update process itsel...

  • Newbie
  • Quite frequently when both my Android phone and ipad updates, all my saved (downloaded) music will 'unsave'. I've had to redownload all my music at least 6-8 times this year! Is this a problem on my ...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Spotify Premium Account Expired

If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?

  • Newbie
  • If my premium account has expired, do the music that i save in My Songs gone? I mean the list. Can i still stream my songs list online although it's shuffle?
  • Noah
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

App keeps crashing on startup

Hoping someone can help me out here. For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, just the grey background and then crashes. Which on Samsung i...

  • Newbie
  • Hoping someone can help me out here.   For a few days now my Samsung S7 is having difficulty with the app. Anytime I open the app it just pauses on my home screen, doesn't bring anything up, j...
  • Betelgeuse31
  • Newbie
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Can't Upgrade to Premium

I am unable to get to the premium version.. but its not showing!

  • Newbie
  • I am unable to get to the premium version.. but its not showing!
  • Noah
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

SoundCloud Integration to help new talent get signed

My son signed into m6 spodify on his phone, Somehow it changed the username on my phone to his! How to change back???? Help

  • Newbie
  • My son signed into m6 spodify on his phone,  Somehow it changed the username on my phone to his!  How to change back???? Help
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Please allow us to manually choose the SDcard for storage!

I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different steps that MIGHT help the situation? Why make a weird ...

  • Regular
  • I have the issue of Spotify never choosing my 64GB SDcard over my local 32GB storage. Why can't you just add the option of moving the files? Why must you have guides telling us to run 8 different ste...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

can't download by using cellular

I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me

  • Newbie
  • I already have premium, but I cant download songs. when I went to settings, the songs still couldnt be downloaded. my phone capacity is more than 1gb. anyone, please, help me
  • Noah
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes