Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410304 Views

554 replies

37 likes

Account
Free
  • 410304 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8954 Views

0 replies

7 likes

  • 8954 Views
  • 0 replies
  • 7 likes

hoosudaddy

Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hangs. After a little while, it asks if I want to wait ...

Newbie

Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hang...

songassistant

Composer

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

How to turn off the "Daily Mix" Videos?

I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're getting very annoying.

Visitor

I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're get...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

split library between mobile and desktop

my android phone memory is full , is there a way i can split the music between my phone and my desktop ?

Newbie

my android phone memory is full , is there a way i can split the music between  my phone and my desktop ?  

jsannn

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Major Advertisement Bug

Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to the next 30 minutes of music. I get the initial "T...

Newbie

Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to...

kaktus7424

Newbie

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

Solved!! Andoid auto + applink = Decreased sound (bass)

Hello there from FranceI just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 liteWhen I use unique spotify by bluetootyh, I have no problem.But when I use the appink (android auto + usb cable) in order to have all the i...

Regular

Hello there from France I just changed my car (ford fiesta 2017) with sync 3. I have an almost new Huawei p9 lite When I use unique spotify by bluetootyh, I have no problem. But when I use the app...

Tnerual

Regular

16976 Views

5 replies

0 likes

  • 16976 Views
  • 5 replies
  • 0 likes

Solved!! Remote play on android device: Prevent device from becoming unavailable when screen turns off

I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second phone turns the screen off it continues playing, but ...

Music Fan

I'd like to have on of my devices permanently connected to the speakers and remote control it from my Android phone. I've got a second Android phone to do that. It appears that whenever the second ph...

fluke_x

Casual Listener

4858 Views

3 replies

1 likes

  • 4858 Views
  • 3 replies
  • 1 likes

BUG : impossible to enter any playlist in landscape mode

Spotify 8.4.37.587 armv7,Free account,130+ playlists at the beginning of the test,Samsung Galaxy Tab2 10" - Android 6.0.1[reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2,same account,Spotify 8.4.37.587 x86] Hello. Since few days Spotify won't l...

Casual Listener

Spotify 8.4.37.587 armv7, Free account, 130+ playlists at the beginning of the test, Samsung Galaxy Tab2 10" - Android 6.0.1 [reproduced on Samsung Galaxy Tab3 10" - Android 4.4.2, same account,...

ParrainNN

Casual Listener

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

Buzzing/weird noise while songs play?

I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it happens through my phones speakers as well. This do...

Newbie

I have a Samsung Note 5 and for the past couple of weeks these weird noises happen as I use the app on my phone. I thought perhaps it was just my headphones but that doesn't seem to be it because it ...

tshaffer250

Casual Listener

6537 Views

7 replies

3 likes

  • 6537 Views
  • 7 replies
  • 3 likes

Music stops in 4 seconds

Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make

Newbie

Hi i have a problem in my Spotify count when im listening a song online and starts a new song this stops in the second 4. I don't know what can i make 

caszriel

Composer

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

The songs stop for no reason

I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recently. I would like to know what is going on, music i...

Regular

I have an issue with my spotify, I don't know what happened, I received a new software update on my phone (today), I also have the app updated as far as I know, unless you released a new update recen...

adriansbgs

Newbie

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Interference/Loud Noises on Spotify for Note 5

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without any head phones or aux cord and it's still doing it. ...

Newbie

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without an...

yackfogel

Casual Listener

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Musica nao esta tocando

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

Newbie

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

960 Views

0 replies

3 likes

  • 960 Views
  • 0 replies
  • 3 likes

Superuser Contribution Facebook can't reach spotify app

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Newbie

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

Aimee_T

Roadie

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Album title not showing when creating playlist

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...

Newbie

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...

playlizts

Regular

727 Views

1 replies

2 likes

  • 727 Views
  • 1 replies
  • 2 likes

problem to my unlimited account

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulimited account?

Newbie

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulim...

songassistant

Composer

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

cant play spotify music with google assistant

i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016android :7.1.0 so i cant ask google assistant to play music on spotify

Newbie

i cant select spotify as my default music previder on google assistant settings on android   phone:galaxy j7 2016 android :7.1.0   so i cant ask google assistant to play music on spoti...

songassistant

Composer

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Downloaded music don't play

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...

Newbie

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...

songassistant

Composer

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify UI Change Issues

After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...

Casual Listener

After the new UI Change, has anyone had the same problems? I am currently using the Android app.   1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...

songassistant

Composer

2150 Views

4 replies

1 likes

  • 2150 Views
  • 4 replies
  • 1 likes

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?

Newbie

Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?

songassistant

Composer

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Battery killer

Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...

Regular

Hello,   I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...

HelpingHand123

Newbie

1101 Views

1 replies

1 likes

  • 1101 Views
  • 1 replies
  • 1 likes