Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117977 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237434 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598175 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490766 Views
581 replies
42 likes
I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on everything else i own.
I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on ...
Not applicable
925 Views
3 replies
0 likes
Hi, When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled. For instance I downloaded 2 albums of an artist it plays all the so...
Hi, When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled. F...
656 Views
0 replies
2 likes
Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. My internet is working. Please help me, for I have u...
Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. M...
Community Legend
1962 Views
11 replies
0 likes
How to recover deleted songs? Is there a way to see your previously downloaded songs?
How to recover deleted songs? Is there a way to see your previously downloaded songs?
Community Legend
847 Views
1 replies
0 likes
HiWonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spotify?
Hi Wonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spot...
Community Legend
728 Views
1 replies
0 likes
I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7.When I select a song or album and select to add to a new playlist, the playlist no longer generates a default name. Instead, I have to type/enter my own play...
I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7. When I select a song or album and select to add to a new playlist, the playlist no longer generates a de...
Community Legend
1552 Views
3 replies
5 likes
Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank
Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank
Newbie
1505 Views
1 replies
6 likes
When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to select the options button next to the playlist tit...
When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to...
465 Views
0 replies
0 likes
Hello! For a week or so, I have had this problem (on Android). 1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders" and the like. Its the same artist and one album all the time which makes i...
Hello! For a week or so, I have had this problem (on Android). 1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders"...
Casual Listener
1254 Views
4 replies
0 likes
I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.
I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.
Community Legend
589 Views
1 replies
0 likes
I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it. I've read through the threads regarding this, and tried the usual stuff (deleting cache, reinstalling Spotify, ...
I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it. I've read through the threads regarding this, and t...
Community Legend
7467 Views
6 replies
0 likes
Hi. Why want spotify 2 time's €9.99 total 19.98?
Hi. Why want spotify 2 time's €9.99 total 19.98?
354 Views
0 replies
0 likes
On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens, parentheses, underscores) from the filenames and restartin...
On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens...
Gig Goer
2388 Views
1 replies
0 likes
Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?
Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...
380 Views
0 replies
0 likes
Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...
Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...
534 Views
0 replies
0 likes
Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.
Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much th...
803 Views
0 replies
2 likes
Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...
Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...
736 Views
0 replies
0 likes
I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...
I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...
Casual Listener
3025 Views
3 replies
2 likes
Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...
Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...
605 Views
0 replies
3 likes
Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de spotify.
Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de...
Roadie
1415 Views
1 replies
1 likes
