Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117971 Views

27 replies

4 likes

  • 117971 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237405 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237405 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598151 Views

79 replies

3 likes

  • 598151 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490748 Views

581 replies

42 likes

Account
Free
  • 490748 Views
  • 581 replies
  • 42 likes

Superuser Contribution premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

Visitor

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

ZullyB

Roadie

805 Views

1 replies

0 likes

  • 805 Views
  • 1 replies
  • 0 likes

Rediculously repepetive and irrelevant ad(s)

Hey Spotify,I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his prescription additction problem. Again, I dont mind a...

Casual Listener

Hey Spotify, I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his ...

672 Views

0 replies

2 likes

  • 672 Views
  • 0 replies
  • 2 likes

Superuser Contribution I can't choose the place of the storage of download music

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

Newbie

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

ZullyB

Roadie

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP pls

I can not import my songs from my cell phone to spotify, in settings I no longer have the options.(note) before you had this option in another account

Visitor

I can not import my songs from my cell phone to spotify, in settings I no longer have the options. (note) before you had this option in another account

ZullyB

Roadie

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Notification and lock screen controls not available on Android 7.0 Nougat

Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off.Also, streaming to my Chromecast Audio cuts out often. Streaming from my desktop works ...

Music Fan

Music controls in the notification shade and lock screen only work about half the time. The app has full notification permissions, and battery optimization is off. Also, streaming to my Chromecast...

Konstantin17

Newbie

30932 Views

88 replies

16 likes

  • 30932 Views
  • 88 replies
  • 16 likes

[Login Issue] Please go online to connect to spotify

Spoiler (Highlight to read)Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotifyEarlier to I was signed out on my Samsung Galaxy S7 but when I t...

Newbie

Earlier to I was signed out on my Samsung Galaxy S7 but when I tried to log in again it says that I was set offline and need to go online to connect to spotify

805 Views

0 replies

0 likes

  • 805 Views
  • 0 replies
  • 0 likes

Superuser Contribution Only playing first 10 songs on playlist

On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify free and haven't had problems before this update and ...

Newbie

On my oneplus 5t on the newest Android update all of my personal playlists, with some of them having 800 songs, will only shuffle play from the first 10 or so songs on the playlist. I have Spotify fr...

jeffhpc1

Gig Goer

1735 Views

4 replies

4 likes

  • 1735 Views
  • 4 replies
  • 4 likes

Die Musik wird leiser, wenn ich eine Benachrichtigung bekomme (im Lautlosmodus)

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

Newbie

Wenn ich Musik hoere wird diese immer leiser, wenn ich eine Benachrichtigung bekomme im Lautlosmodus. Wie kann ich das abschalten?

1868 Views

0 replies

0 likes

  • 1868 Views
  • 0 replies
  • 0 likes

Heos and Spotify Connect

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps and programs however, like Pandora and music on my p...

Newbie

I'm unable to connect my Heos device to my Samsung Galaxy S7. This just happened, probably today or yesterday. I don't see the icon for my home's Heos device. I can connect and play from other apps a...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Superuser Contribution Volver a descargar mis Playlists

Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descargadas, siendo muy engorroso. Ayudenme por favor, el...

Visitor

Hola, llevo tiempo siendo premium y tengo un problema con mis playlists. Las tengo descargadas para usarlas en modo Offline, pero de vez en cuando debo volver a descargarlas porque ya no estan descar...

user-removed

Not applicable

2703 Views

2 replies

0 likes

  • 2703 Views
  • 2 replies
  • 0 likes

Superuser Contribution When unlocking screen music stop.

So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I checked the settings and I can't figure it out.

Casual Listener

So I have a Google pixel 2 xl and I'll be listening my music when I get a notification or anything. I hit my finger print scanner and the music stops. On my other pixel I don't have this problem. I c...

Jack

Roadie

3333 Views

3 replies

0 likes

  • 3333 Views
  • 3 replies
  • 0 likes

Superuser Contribution Being charged data usage for streaming videos but I've never watched a video?

Hi thereHoping someone can help. My service provider offers free data for spotify but only for audio streaming. I have never watched a video on spotify before but they are saying that I have been streaming videos? How can I make sure that I am only s...

Casual Listener

Hi there Hoping someone can help.  My service provider offers free data for spotify but only for audio streaming.  I have never watched a video on spotify before but they are saying that I...

Jack

Roadie

699 Views

3 replies

0 likes

  • 699 Views
  • 3 replies
  • 0 likes

Ford B-Max Sync and Spotify

I have some problems. I have installed Spotify in 2 phones. When I use a phone I need everytime search new app in Ford Sync because I don't see Spotify app. After it's not possible to change songs in phone but only with car. Why???

Regular

I have some problems. I have installed Spotify in 2 phones. When I use a phone I need everytime search new app in Ford Sync because I don't see Spotify app. After it's not possible to change songs in...

Clabs1

Newbie

1454 Views

1 replies

0 likes

  • 1454 Views
  • 1 replies
  • 0 likes

local files without premium

I don't have spotify premium but I would like to add local files to my mobile device (android 7.0) is there any other way than to download the playlist as I cannot download songs?

Newbie

I don't have spotify premium but I would like to add local files to my mobile device (android 7.0) is there any other way than to download the playlist as I cannot download songs?

859 Views

0 replies

0 likes

  • 859 Views
  • 0 replies
  • 0 likes

Chromecast devices not visible unless I force-close app and relaunch.

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps have no difficulty detecting chromecasts on the net...

Newbie

At least half the time I use spotify on my android devices, my chromecasts (1 video and 2 audio) are not visible unless I either force-close and relaunch the app, reconnect wifi, or both. Other apps ...

mapex

Newbie

1134 Views

1 replies

4 likes

  • 1134 Views
  • 1 replies
  • 4 likes

Solved!! Scrobbling / Last.fm support using Chromecast Audio

I would love to get a Chromecast Audio, but I really enjoy tracking my songs via Last.fm. Will the songs you listen to be scrobbled (i.e. submitted to last.fm) when you are streaming or casting via the Chromecast Audio? And if not, are there any work...

Music Fan

  I would love to get a Chromecast Audio, but I really enjoy tracking my songs via Last.fm. Will the songs you listen to be scrobbled (i.e. submitted to last.fm) when you are streaming or ...

SubzeroSC

Roadie

27553 Views

70 replies

71 likes

  • 27553 Views
  • 70 replies
  • 71 likes

Downgraded search function? Search by year etc.

Just noticed that the 'year:1998' search function no longer works in the android app. Genre:indie and label:epitaph searches still work. The Spotify help Twitter account have confirmed you can't search by year in the android app. Why remove this func...

Casual Listener

Just noticed that the 'year:1998' search function no longer works in the android app. Genre:indie and label:epitaph searches still work. The Spotify help Twitter account have confirmed you can't sear...

910 Views

0 replies

0 likes

Android
Search
  • 910 Views
  • 0 replies
  • 0 likes

Equalize, more bass

Hi! I have a question. I use spotify on android huawei honor phone. How can i hear more bass. I have seen in the setting quality of music but its an other thing. Thank you!

Newbie

Hi!   I have a question. I use spotify on android huawei honor phone. How can i hear more bass. I have seen in the setting quality of music but its an other thing.    Thank you!

716 Views

0 replies

0 likes

  • 716 Views
  • 0 replies
  • 0 likes

Stockage important

BonjourL'appli Spotify utilise 10 Go sur ma carte SD alors que je n'ai telecharge aucun titre, tout juste une dizaine d'album sauvegarde dans mes playlists. Je suis loin des 1Go preconises.Merci de votre aide.Willy

Newbie

Bonjour L'appli Spotify utilise 10 Go sur ma carte SD alors que je n'ai telecharge aucun titre, tout juste une dizaine d'album sauvegarde dans mes playlists. Je suis loin des 1Go preconises. Merci ...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Spotify connect problem but only with my account

My spotify connect is not working properly - i use my android phone to connect to various devices, and can start the music but after some time (usually after switching to another app and back to spotify), the playback controls within the spotify app ...

Casual Listener

My spotify connect is not working properly - i use my android phone to connect to various devices, and can start the music but after some time (usually after switching to another app and back to spot...

Elplutoniano

Newbie

659 Views

1 replies

1 likes

  • 659 Views
  • 1 replies
  • 1 likes