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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387598 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Shuffle

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done!

Newbie

Since the new Android update I cannot play on shuffle mode, this is annoying, has anyone experienced? Please let me know what can be done! 

306 Views

0 replies

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I can't download my PC's Local Files on my phone

I've download some music on my computer but I can't sync them to my phone.I don't know why.Thank you !

Casual Listener

I've download some music on my computer but I can't sync them to my phone. I don't know why. Thank you !

CharlyDelta

Casual Listener

564 Views

2 replies

0 likes

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Disable spotify queue syncing (between mobile / desktop)

I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while driving). Recently, when I get to work, the currently pl...

Music Fan

I listen to different playlists at home ("gaming"), work ("background" - full of volcalless tracks) and on my mobile ("driving" - a small playlist I don't have to skip or mess around with while drivi...

amarson

Newbie

4952 Views

7 replies

31 likes

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Cant download spotify in Austria even tho i bought the phone in Vienna and i live in Vienna.

Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US server via VPN but it still says that app is not av...

Newbie

Hey guys, i need ur help. I have trouble installing Spotify on my s7 even tho i live in Vienna and i bought the phone here in Saturn. I tried clearing the cache and data of Playstore and using an US ...

416 Views

0 replies

0 likes

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Can't share to FB...Login error now?

I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error? Any help would be appreciated.

Regular

I' not sure what had changed but I went through the "New way" and got logged back in but now it don't share to FB. As soon as it tries to connect it' giving me a login error?   Any help would ...

400 Views

0 replies

0 likes

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Sara

Hola!! Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien lo utilizaba desde mi antigo Iphone. Pero acabo de cambiar d...

Visitor

Hola!!   Tengo una cuenta premium de la que suelo entrar desde cualquier dispositivo que llevo conmigo en el momento. Utilizo algunos dispositivos de Apple, como MacBook Pro o Ipad, y tambien ...

288 Views

0 replies

0 likes

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Offline mode stops working after 2 hours

After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less of using offline mode, the music stops and says i must connect to...

Newbie

After I connect to Spotify online and go into offline mode it tells me i have 29 days before I need to reconnect to verify that I'm still a premium user. However, after 2 hours or less...

444 Views

0 replies

0 likes

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Localized contents making Spotify premium unusable

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region because I'm using a Hong Kong credit card. The user ...

Casual Listener

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region b...

hola_soy_ernie

Newbie

1588 Views

4 replies

15 likes

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Solved!! Volume goes up and down

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was before. I noticed this happening for the past coup...

Casual Listener

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was...

Bobcat2

Newbie

162383 Views

18 replies

1 likes

volume
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Limpieza de las canciones descargadas anteriormente

Hola.Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta.Se puede descargar una playlist para escucharla sin conexion, pero existen escenarios donde la musica descargada queda obsoleta, por eje...

Newbie

Hola. Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta. Se puede descargar una playlist para escucharla sin conexion, pero existen escena...

506 Views

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Android Spotify not responding

This problem happened both on my LG Leon and on my currently Samsung J5. If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't change and Spotify will not respond. I've tried clearing the data...

Newbie

This problem happened both on my LG Leon and on my currently Samsung J5.   If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't chang...

862 Views

0 replies

0 likes

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Art work

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work Eu tenho s7 Edge e toda vez que bota uma musica nao aparece na tela de bloqueio nos outros celulares que eu tive ...

Casual Listener

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work    Eu tenho s7 Edge e toda vez que bota uma musica...

jsannn

Community Legend

424 Views

1 replies

0 likes

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Spotify stops downloading after some songs

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of 19 (%57) and doesn't go on to %58 or %100.

Regular

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of ...

984 Views

0 replies

0 likes

Download bug
downloading
Downloading playlist
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Solved!! Music missing from saved songs

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there anyway to revert this and have the missing songs re...

Casual Listener

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there ...

MattSuda

Spotify Star

4462 Views

3 replies

0 likes

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No artwork

Hi everyone! I am a premium user and currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork just won't show. Music streaming is working great fine but I can't get...

Casual Listener

Hi everyone!   I am a premium user and  currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork...

Danielt1000

Casual Listener

596 Views

2 replies

0 likes

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Albums - view track numbers

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust the view in the spotify android app itself.

Newbie

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust ...

543 Views

0 replies

1 likes

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Can't disable random reading on Samsung galaxy A5 2015 (premium)

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you

Newbie

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you    

320 Views

0 replies

0 likes

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Superuser Contribution Behind the lyrics doesn't work

Behind the lyrics doesn't work in my android tablet Samsung Galaxy Tab A. I don't know why.... Please some help. Thanks!

Casual Listener

Behind the lyrics doesn't work in my android tablet Samsung  Galaxy Tab A. I don't know why.... Please some help. Thanks!

danielkoron

Casual Listener

1118 Views

2 replies

0 likes

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Streaming music despite having it downloaded offline

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I like having my music downloaded for offline, purely...

Casual Listener

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I ...

354 Views

0 replies

0 likes

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