Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375449 Views

541 replies

34 likes

Account
Free
  • 375449 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Localized contents making Spotify premium unusable

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region because I'm using a Hong Kong credit card. The user ...

Casual Listener

So I recently upgraded to premium again and now when I browse for new playlists and new releases, it's dominated by Hong Kong, Korean, Chinese and even Japanese music. And I can't change the region b...

hola_soy_ernie

Newbie

1543 Views

4 replies

15 likes

  • 1543 Views
  • 4 replies
  • 15 likes

Solved!! Volume goes up and down

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was before. I noticed this happening for the past coup...

Casual Listener

Hi. I'm having an issue which renders the app useless. When listening to music in the car via Bluetooth through the car's speaker system, the volume keeps fluctuating down and back up to where it was...

Bobcat2

Newbie

161930 Views

18 replies

1 likes

volume
  • 161930 Views
  • 18 replies
  • 1 likes

Limpieza de las canciones descargadas anteriormente

Hola.Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta.Se puede descargar una playlist para escucharla sin conexion, pero existen escenarios donde la musica descargada queda obsoleta, por eje...

Newbie

Hola. Soy nuevo en el mundo de Spotify y tengo una duda acerca de su funcionamineto que no he encontrado respuesta. Se puede descargar una playlist para escucharla sin conexion, pero existen escena...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Android Spotify not responding

This problem happened both on my LG Leon and on my currently Samsung J5. If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't change and Spotify will not respond. I've tried clearing the data...

Newbie

This problem happened both on my LG Leon and on my currently Samsung J5.   If I use Spotify for a while without turning off the phone, it will stop working. Music won't play, songs won't chang...

856 Views

0 replies

0 likes

  • 856 Views
  • 0 replies
  • 0 likes

Art work

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work Eu tenho s7 Edge e toda vez que bota uma musica nao aparece na tela de bloqueio nos outros celulares que eu tive ...

Casual Listener

I have s7 Edge and every time I play a song it doesn't appear on the lock screen how can I fix that on my other phones that used to work    Eu tenho s7 Edge e toda vez que bota uma musica...

jsannn

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Spotify stops downloading after some songs

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of 19 (%57) and doesn't go on to %58 or %100.

Regular

My spotify automatically starts downloading new songs to my offline playlist when i launch the app but stops downloading after some songs, looks like proceeding but it's actually like e.g. 12 out of ...

975 Views

0 replies

0 likes

Download bug
downloading
Downloading playlist
  • 975 Views
  • 0 replies
  • 0 likes

Solved!! Music missing from saved songs

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there anyway to revert this and have the missing songs re...

Casual Listener

Opened the app up today on my phone and went to my saved song section and I'm missing a ton of songs for some reason. Went to see if those songs where removed from Spotify and they weren't. Is there ...

MattSuda

Spotify Star

4447 Views

3 replies

0 likes

  • 4447 Views
  • 3 replies
  • 0 likes

No artwork

Hi everyone! I am a premium user and currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork just won't show. Music streaming is working great fine but I can't get...

Casual Listener

Hi everyone!   I am a premium user and  currently working abroad with a new phone (galaxy s8). I tried installing and re_installing the app through various apk links, but the artwork...

Danielt1000

Casual Listener

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Albums - view track numbers

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust the view in the spotify android app itself.

Newbie

Hi, is there any possibility to view the track numbers next to each song in albums or playlists, like on the screenshot attached? I found this on a music magazine's site but can't find how to adjust ...

537 Views

0 replies

1 likes

  • 537 Views
  • 0 replies
  • 1 likes

Can't disable random reading on Samsung galaxy A5 2015 (premium)

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you

Newbie

Hello, on Samsung Galaxy A5 2017, I am a premium member but the button "random reading" does not appear at the bottom of the screen and I can not disable random reading, thank you    

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution Behind the lyrics doesn't work

Behind the lyrics doesn't work in my android tablet Samsung Galaxy Tab A. I don't know why.... Please some help. Thanks!

Casual Listener

Behind the lyrics doesn't work in my android tablet Samsung  Galaxy Tab A. I don't know why.... Please some help. Thanks!

danielkoron

Casual Listener

1108 Views

2 replies

0 likes

  • 1108 Views
  • 2 replies
  • 0 likes

Streaming music despite having it downloaded offline

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I like having my music downloaded for offline, purely...

Casual Listener

I have a phone plan that has a deal with spotify so none of my data used on spotify counts towards my phone bill. Therefore, I use extreme quality as it does not cost me anything. At the same time I ...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Superuser Contribution Descargas

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta. Gracias

Newbie

Hola , tengo cuenta premium y varios dispositivos, y he descargado listas que desaparecen. Me puede decir porque? No es normal porque pago una cantidad para disfrutar sin internet. Espero respuesta.&...

Leonardo

Roadie

1291 Views

1 replies

0 likes

  • 1291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de almacenamiento

Hola, hace algunos dias compre una tarjeta SD de San Disk y decidi mover mi musica descargada a tal memoria, pero cuando lo hago, veo que ocupa el espacio descargado en mi memoria interna como la externa, ¿me podrian decir si es normal o algo esta ma...

Newbie

Hola, hace algunos dias compre una tarjeta SD de San Disk y decidi mover mi musica descargada a tal memoria, pero cuando lo hago, veo que ocupa el espacio descargado en mi memoria interna como la ext...

Leonardo

Roadie

8851 Views

1 replies

0 likes

  • 8851 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound cutting off after 1 second on phone

I'm running Spotify on my Samsung Galaxy Prime and sometimes when a new song begins it will play for 1 second and then the sound will disappear. It continues if I skip to different songs and only seems to stop if I reset the app, although it isn't gu...

Newbie

I'm running Spotify on my Samsung Galaxy Prime and sometimes when a new song begins it will play for 1 second and then the sound will disappear. It continues if I skip to different songs and only see...

Leonardo

Roadie

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crash using search function

At first it crashed when entering "j" in the search area (I was actually looking for Japanese music). Managed to fix this (partially) after clearing all data. Then it crashed when searching for "japan" and tapping any playlist.Next I tried searching ...

Newbie

At first it crashed when entering "j" in the search area (I was actually looking for Japanese music). Managed to fix this (partially) after clearing all data. Then it crashed when searching...

Leonardo

Roadie

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is shuffled

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck on shuffle so I constantly have to exit the song a...

Newbie

I have spotify premium so I am able to pick and choose whatever song I want. When I usually press the song that i have most recently added at the top it usually goes down the line but now it is stuck...

Leonardo

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Redownloading Library

Hi all, my spotify just decided to redownload almost 490 songs all of which I know were already downloaded and some I listened to earlier in the day. My spotify is updated to the most recent version and I have only my mobile phone for my offline devi...

Newbie

Hi all, my spotify just decided to redownload almost 490 songs all of which I know were already downloaded and some I listened to earlier in the day. My spotify is updated to the most recent version ...

Leonardo

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Yurt dışında değilim ama yurt dışındasın diyor

Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama bugün girmek istediğimde hesabımdan çıkılmıştı ve t...

Visitor

Facebookla giriş yapmıştım. Kullanırken uyguluma yarı Türkçe yarı Almancaydı zaten. Bazen reklamlar Almanca oluyordu. Liatelerde ilk Almanya listelerini gösteriyordu. Sorun değil dedim kullandım ama ...

Ynsdrms1903

Newbie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes