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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106563 Views

26 replies

3 likes

  • 106563 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216073 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216073 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569529 Views

78 replies

3 likes

  • 569529 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469638 Views

577 replies

40 likes

Account
Free
  • 469638 Views
  • 577 replies
  • 40 likes

Wear app stuck on Connecting

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.

Newbie

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone.   Any help appreciated.

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

Visitor

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...

CalebKrick

Newbie

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Repeat platlist

Where is the button to repeat playlist? It disappeared after last update

Newbie

Where is the button to repeat playlist? It disappeared after last update

633 Views

0 replies

2 likes

  • 633 Views
  • 0 replies
  • 2 likes

Solved!! Musics stops when using google chrome

Hi Everybody, Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off... can someone help me please ? Thanks

Regular

Hi Everybody,   Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off...   can someone help me please ?   ...

belway71

Regular

92574 Views

52 replies

3 likes

  • 92574 Views
  • 52 replies
  • 3 likes

Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

Newbie

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Solved!! Delete cache and saved data

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

Casual Listener

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

pancholin37

Newbie

84541 Views

7 replies

3 likes

  • 84541 Views
  • 7 replies
  • 3 likes

New Spotify UI - Songs don't shuffle?

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and even though it says all playlists are on shuffle it pl...

Casual Listener

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and eve...

jeffhpc1

Gig Goer

725 Views

1 replies

1 likes

  • 725 Views
  • 1 replies
  • 1 likes

Spotify playlist will not shuffle

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs everytime from the top tenth of the playlist. I have a...

Newbie

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs eve...

jeffhpc1

Gig Goer

672 Views

1 replies

1 likes

  • 672 Views
  • 1 replies
  • 1 likes

Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

Casual Listener

Latest version of Spotify Samsung galaxy s8   Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...

MarcusRising

Casual Listener

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify no longer playing through ford sync

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.

Casual Listener

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work. 

Pablo2102

Regular

7475 Views

7 replies

0 likes

  • 7475 Views
  • 7 replies
  • 0 likes

Solved!! Spotify car app doesn't work anymore

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps. Only Spotify doesn't show up. I've already tried to uninst...

Casual Listener

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017.   The bluetooth connection works fine with other apps...

Pablo2102

Regular

4844 Views

8 replies

1 likes

Android
Car player
Ford
Update
  • 4844 Views
  • 8 replies
  • 1 likes

not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

Casual Listener

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...

574 Views

0 replies

0 likes

Android
connected devices
  • 574 Views
  • 0 replies
  • 0 likes

Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

Casual Listener

Dear people,   I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F.   Every morning when I wake up it tells me the mess...

jeroendv9

Casual Listener

1509 Views

2 replies

0 likes

  • 1509 Views
  • 2 replies
  • 0 likes

Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

Casual Listener

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs  

Luismorals9

Casual Listener

1453 Views

2 replies

0 likes

  • 1453 Views
  • 2 replies
  • 0 likes

Music is choppy when screen is black

Android Nougat, latest version of SpotifySamsung Galaxy S6On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in the Settings menu anywhere, so that fix won't work. Doesn...

Casual Listener

Android Nougat, latest version of Spotify Samsung Galaxy S6 On home wifi network, if my screen goes black, Spotify will stutter/be choppy/what have you. There is no "wi-fi optimization" thing in th...

daimerv83

Newbie

5123 Views

4 replies

0 likes

Android
Choppy
nougat
playback
screen
  • 5123 Views
  • 4 replies
  • 0 likes

Solved!! shuffle won't stop on android

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium service so I cannot find a setting to turn off the shuf...

Casual Listener

Hello, I'm running an android phone with spotify and the other day all my music playlists just started shuffling instead of playing in order as I have them on the desktop app. I have the premium se...

Madison_willie

Newbie

123169 Views

19 replies

5 likes

  • 123169 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify doesn't recognize offline download

Hi,The space on my device was running out so I tried to transfer the offline downloads on my SD card.The process succeeded but now all my downloads are not available to listen to it offline mode and if I try to download the songs once again the data ...

Casual Listener

Hi, The space on my device was running out so I tried to transfer the offline downloads on my SD card. The process succeeded but now all my downloads are not available to listen to it offline mode ...

CryticalAce

Spotify Star

2219 Views

5 replies

0 likes

  • 2219 Views
  • 5 replies
  • 0 likes

Bose QC20 buttons not working

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to the previous track do not work. Is there a solutio...

Newbie

I have a new Pixel 2 with Bose QC20 earphones. The volume buttons and the button in the middle for pause/resume works fine. But "advanced" things like double clicking for skipping a track or going to...

964 Views

0 replies

0 likes

  • 964 Views
  • 0 replies
  • 0 likes

Shuffle no longer all that random

With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of my lists, and rarely do I hear 2/3 of my lists anymore (u...

Casual Listener

With the recent update, on my Samsung Galaxy S3 (Android version 4.3), when I shuffle a playlist, the songs now follow a similar pseudorandom pattern. I hear much of what's in the beginning of m...

caszriel

Composer

1746 Views

5 replies

2 likes

  • 1746 Views
  • 5 replies
  • 2 likes

Solved!! Forward Button Stops

Spotify limits the number of times to forward how many songs before it grays out the forward button? I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what's the problem? I'm using the Spotify app on my phone btw...

Visitor

Spotify limits the number of times to forward how many songs before it grays out the forward button?  I'm in my Library of music I purchased and I uploaded to the app in my "My Library", so what...

caszriel

Composer

2681 Views

4 replies

0 likes

  • 2681 Views
  • 4 replies
  • 0 likes