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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40065 Views
  • 65 replies
  • 25 likes
  • 40065 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876628 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876628 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26109 Views
  • 4 replies
  • 0 likes
  • 26109 Views
  • 4 replies
  • 0 likes

Using Spotify while abroad doesn't work on Wifi

Hi, I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying for Premium is the be able to use Spotify when i travel and I...

  • Newbie
  • Hi,   I have an Samsung Galaxie S3 and I am a Spotify premium user. Everytime i travel abroad (i travel a lot for my work) I can't use Spotify on any Wifi. One of the only reason I am paying f...
  • tomjoadhun
  • Newbie
  • 500 Views
  • 2 replies
  • 0 likes
  • 500 Views
  • 2 replies
  • 0 likes

Cards not working

I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!

  • Newbie
  • I have both a green dot prepaid MasterCard debit card, and a prepaid amex gift card and neither of them are working for Spotify premium. Please help!
  • CrypticHernia
  • Casual Listener
  • 591 Views
  • 2 replies
  • 0 likes
  • 591 Views
  • 2 replies
  • 0 likes

No sound when playing music.

App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a common issue with no real answer on how to fix it. I've...

  • Newbie
  • App opens fine, runs fine, select the song and it plays fine, BUT there is no output of sound what so ever. Anyone else experiencing this issue? I've looked all over the web and it seems to be a comm...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Not responding on phone

Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work

  • Newbie
  • Can any one help. All of a sudden everytime i try open spotify on my Samsung s8 it just says spotify not responding. Ive deleted and re downloaded ap, restarted phone. Didnt work 
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Tracks "Play" but there is no Sound using Bluetooth in a car

I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers. Using a Pioneer headset, Nexus 6P initially. But I've also tried this with my new car and a new phone, Pi...

  • Visitor
  • I'm trying to connect my phone to my car. Tracks "Play" within the app, bluetooth is connected, but no sound actually comes out of the speakers.   Using a Pioneer headset, Nexus 6P initially. ...
  • Auggievf
  • Newbie
  • 4232 Views
  • 2 replies
  • 0 likes
  • Android
    bluetooth
    bored
    no sound
  • 4232 Views
  • 2 replies
  • 0 likes

I am having trouble logging in with Facebook. I

I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account restored than I will cancel. So can you please help me ...

  • Newbie
  • I am having trouble logging in my Spotify account using Facebook. I been with Spotify for 2yrs and that means of 2yrs of playlist that I love and paying Preminum. So if I cant get my old account rest...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect won't find Denon avr x2000 receiver

Hi,I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as a recognised device. If I use the Denon Remote App I ca...

  • Casual Listener
  • Hi, I have just bought a Denon avr x2000 amp/receiver and attempted to use my android Nexus4 phone to context via the Spotify app. The problem is no matter what I do it won't find the receiver as ...
  • BorreSven
  • Casual Listener
  • 13250 Views
  • 12 replies
  • 4 likes
  • 13250 Views
  • 12 replies
  • 4 likes

Queue/History

Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc. Am i missing a feature have features just kept falling off? premium i...

  • Newbie
  • Did Spotify really completely nuke the Queue and History? It looks like queue was added back recently, but is only accessible from a currently playing song. no more drag/drop, etc.   Am i miss...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Error messasge

I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is spotify having issues because this is super annoying.

  • Newbie
  • I can't access any artist or look any songs. If I try it tells me something went wrong. I've uninstalled and re-installed the app & have did everything it says to do about clearing the cache. Is ...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Solved!! Airplay from Android device to B&W Zeppelin Air?

I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.

  • Casual Listener
  • I'd like to know if I can use the Spotify Android App to airplay music to my B&W Zeppelin Air. With "Twonky" I can play my music through AirPlay, but not with Spotify. Thx.
  • Aitchee
  • Casual Listener
  • 52934 Views
  • 8 replies
  • 5 likes
  • 52934 Views
  • 8 replies
  • 5 likes

[bug] Launching playlist from android app

I have been launching spotify playlists using an intent such as:spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play this has worked fine until recently, when it stopped working with brand new non-premium accounts. I am getting an exception as ...

  • Casual Listener
  • I have been launching spotify playlists using an intent such as: spotify:user:username:playlist:37i9dQZF1DWUPafHP1BJw1:play   this has worked fine until recently, when it stopped working with...
  • Craw-us
  • Casual Listener
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Spotify on SD Card

Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for saving but it's not there, would any of you know what t...

  • Casual Listener
  • Hi, I've been trying to get Spotify to save music to the SD card that's in my phone or even to move the entire app over there entirely. Internet says there should be an option under Settings for savi...
  • BLUNDE56
  • Newbie
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Unable to log in

I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. and that there is no help center. Please fix asap or I wil...

  • Newbie
  •  I am unable to log in on my account. Even when resetting the Facebook password and re-installing the Spotify app. How xan this be solved. And how annoying that it takes so much searching etc. a...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Android 8.0 breaks song info displayed in car

Hello,There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!). I just upgraded to Android 8.0. Now when playing songs in the car, the dashboard i...

  • Casual Listener
  • Hello, There's a previous post on this subject that's been closed, but I don't see any solution presented, so I'm re-posting (sorry if I'm looking in the wrong place!).    I just upgrade...
  • ctafield
  • Newbie
  • 766 Views
  • 4 replies
  • 2 likes
  • 766 Views
  • 4 replies
  • 2 likes

local files won't download on phone (android)

I have a few songs that I wanted to add to my library that are not on spotify.I have mp3 files on my computer and are accessible/playable through the desktop app.I have added these to a playlist so I can download and access them on my mobile. but it ...

  • Newbie
  • I have a few songs that I wanted to add to my library that are not on spotify. I have mp3 files on my computer and are accessible/playable through the desktop app. I have added these to a playlist ...
  • Joe
  • Community Legend
  • 2204 Views
  • 1 replies
  • 0 likes
  • 2204 Views
  • 1 replies
  • 0 likes

Halp, cant log in

I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log back in it says that im not online and when i hit con...

  • Casual Listener
  • I was charging my phone earlier and i unplugged it to move it and even though it had battery it shut off as soon as i unplugged it. Whenni turned it back on it had logged me out. Now trying to log ba...
  • Nico
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Does downloaded song will take data lte if played in normal mode not offline

Hi I will like to know if i downloaded a song will take data lte in normal modeif i play it .Not in offline mode thx

  • Casual Listener
  • Hi I will like to know if  i  downloaded a song will take data lte in normal modeif i play it . Not in offline mode   thx
  • cryptonia
  • Casual Listener
  • 355 Views
  • 2 replies
  • 0 likes
  • 355 Views
  • 2 replies
  • 0 likes

For some reason every time I start the app it takes forever to use the search function.

It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times also.

  • Newbie
  • It's been like this every since I downloaded it. I'd have to shut the app down multiple times to get it to work. I can still play my music from my playlist but those show up a little slow at times al...
  • ajburt12
  • Newbie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Does spotify save data to the phone's internal storage even though no song was ever downloaded?

I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?

  • Newbie
  • I have Spotify on my android phone and I only ever 'Save' songs, never Download, yet it shows 3GB of internal storage used by Spotify. What is this data being stored on my phone by Spotify?
  • butthole2ofthem
  • Casual Listener
  • 760 Views
  • 2 replies
  • 0 likes
  • 760 Views
  • 2 replies
  • 0 likes

Sponsored message problem

Just ask why sometimes can't play sponsored message? It automatically skip to another ads.

  • Newbie
  • Just ask why sometimes can't play sponsored message? It automatically skip to another ads.
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes