Help me

Reply

Help me

Lillibowdenx
Visitor

 

Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot cancel  I want to cancel but I do not see how to do that on an account that is listed free. I need help to cancel this mistake so that it doesn't happen again but I cant see to find a number or anything to contact spotify. Please Help me  

1 Reply

Re: Help me

Brunelicia
Rock Star 13
Rock Star 13

HEy @Lillibowdenx ,

 

Welcome to the Community!

 

I'd recommend taking a look at this article for more information about it. Please make sure you check all the steps there, they should help you with this.

 

Have a nice day! 

BruneliciaRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS