I can not download playlist from my pc to my mobile

[petrhandlir]

Hello, I created new playlist and on pc, I added some music from my pc (what I download from the internet) so I can play it on pc, but when I want to download this playlist in to mobil its just showing alert waiting for download, but nothing is happened. 

thank you.

[Joe]

Any issues are normally down to communication issues so here's a list of things to check if local files won't download.

• Your PC and mobile must be connected to the same Network/SSID and spotify should be running on your PC.
• In your router settings, check that UPnP (Universal Plug and Play) is enabled.
• Make sure that Windows shows your network as private and not public.
• Set exceptions for spotify in any firewall or internet security programme. If you are unsure how to do this, temporarily disable them.
• Check that you haven't already hit the limit of 3,333 downloads per device or 9,999 downloads across all devices.
• If you are using a wifi network outside of your home, there is every chance that the protocols used by spotify for downloading are blocked.

If you still can't make it work, you can create a mobile hotspot on your mobile and connect your PC to this hotspot via wifi. Syncing the local files should then work.

[petrhandlir]

everything should be set up ok. 

I usually download playlist on spotify and everything is ok. But when I want to download playlist in mobile with my podcasts (which are dwnloaded from the internet - not spotify) then it could not be downloaded and still showing waiting for download.