Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117993 Views

27 replies

4 likes

  • 117993 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237472 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237472 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598206 Views

79 replies

3 likes

  • 598206 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490793 Views

581 replies

42 likes

Account
Free
  • 490793 Views
  • 581 replies
  • 42 likes

[All Platforms] Alphabetical playlist sorting options

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thing i see is because you listen to hiphop these play...

Newbie

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thi...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Music stops when video plays

HelloSince a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterwards. Now This is gone.Is there a option to enable stopp...

Newbie

Hello Since a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterward...

1023 Views

0 replies

0 likes

  • 1023 Views
  • 0 replies
  • 0 likes

Offline mode with wifi - wont let me browse songs

Hey thereJust got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. However, with my new phone I am unable to browse their ...

Newbie

Hey there Just got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. Ho...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

How to make a offline song become online song again

Hi,i was wondering.When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ?I'm close to reach 100% of the space in my phone so i need to know to start make some s...

Newbie

Hi,i was wondering. When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ? I'm close to reach 100% of the s...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

All my saved songs disapear

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist and a song that I know I saved it says it save , bu...

Casual Listener

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist ...

doom404

Newbie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Playlist not working

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a kmfdm song that is not in the playlist.How do I get...

Casual Listener

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a ...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Music not playing after I canceled premium account

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and doesn't do anything. I tried turning off altogether...

Newbie

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and ...

Joe

Community Legend

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Enjoying your trip?

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com" Sucks.

Newbie

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com"   Sucks.

Joe

Community Legend

6538 Views

1 replies

0 likes

  • 6538 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with people having this same problem. Followe their instruc...

Newbie

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with peo...

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Spotify is storing too much data on internal storage

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run the app and play an album or playlists, I can see h...

Casual Listener

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run ...

massalim

Casual Listener

10926 Views

7 replies

7 likes

  • 10926 Views
  • 7 replies
  • 7 likes

Spotify closes when i pause the music

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earphones, my phone plays what i have on my Samsung music...

Newbie

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earpho...

EliScott532

Newbie

6505 Views

2 replies

1 likes

  • 6505 Views
  • 2 replies
  • 1 likes

Daily mixes not updating

Hi all. My daily mixes aren't updating, same playlist every day. Thanks for any help.

Newbie

Hi all. My daily mixes aren't updating, same playlist every day. Thanks for any help.

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Sporify continuously loading but nothind happens

After month of payong without any satisfaction I try to send a message here. I'm using a Honor 5c and I can't get the music I'm paying for. When I go on my app it takes ages for it to show me the albums I like or the playlist Made. Impossible to look...

Newbie

After month of payong without any satisfaction I try to send a message here.   I'm using a Honor 5c and I can't get the music I'm paying for. When I go on my app it takes ages for it to show m...

579 Views

0 replies

1 likes

  • 579 Views
  • 0 replies
  • 1 likes

Solved!! Donde se guarda mi musica?

Donde son guardadas las canciknes q descargo para off line? Porque no puedo verlas en mis archivos del telefono?

Casual Listener

Donde son guardadas las canciknes q descargo para off line? Porque no puedo verlas en mis archivos del telefono?

lauritaa35

Newbie

529045 Views

35 replies

2 likes

  • 529045 Views
  • 35 replies
  • 2 likes

Spotify is slow

Hello, i have a probleme with my sportify application when i reinstall the app everything is fat and clean ... but after few days it turn slow as **bleep** ... not the application but the internet ... but i have high speed internet activated and over...

Regular

Hello, i have a probleme with my sportify application when i reinstall the app everything is fat and clean ... but after few days it turn slow as **bleep** ... not the application but the internet .....

LeoRager

Community Legend

2214 Views

11 replies

0 likes

  • 2214 Views
  • 11 replies
  • 0 likes

new phone, where did all my playlists go?

got a new phone, downloaded spotify app, logged in as I did have premium account and none of my playlists are there. Does not even recognize my premium account. its like a blank account.I went from samsung galaxy 6 to 8

Newbie

got a new phone, downloaded spotify app, logged in as I did have premium account and none of my playlists are there. Does not even recognize my premium account. its like a blank account. I went from...

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

[Android][Browse] Spotify update error on Android

Hi! I have received notification that an update is available for my Spotify app on my Android device (which is running on Nougat). I have updated it several times already, and have also uninstalled other apps on my device to free up some space. Howev...

Newbie

Hi! I have received notification that an update is available for my Spotify app on my Android device (which is running on Nougat). I have updated it several times already, and have also uninstalled o...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Playlist not working

Just started premium trial. I really like the idea of Spotify but why call it a playlist if it doesn't play in order I select? Is there some way to specify a song order of play that I'm missing? Also if I create a playlist it plays the first song the...

Casual Listener

Just started premium trial. I really like the idea of Spotify but why call it a playlist if it doesn't play in order I select? Is there some way to specify a song order of play that I'm missing? Also...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Use music on spotify premium for YouTube videos is possible

I want tu use the music on spotify premium, for YouTube videos, and I dont no if is possivel...

Newbie

I want tu use the music on spotify premium,  for YouTube videos, and I dont no if is possivel... 

Bittencourt

Spotify Star

5805 Views

2 replies

0 likes

  • 5805 Views
  • 2 replies
  • 0 likes

10 gb en dos dias

Buenos días. Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 canciones me ha gastado 150mb.Por favor, esto es insostenible,...

Casual Listener

Buenos días.   Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 ca...

sauga

Casual Listener

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes