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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857521 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857521 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21614 Views
  • 3 replies
  • 0 likes
  • 21614 Views
  • 3 replies
  • 0 likes

Shuffle Play doesn't Play all songs

Hi all,When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums. For example if I listen to "The Dreadnoughts" and just press shuffle play it plays their main albulms but never their Cadillac album. Alth...

  • Casual Listener
  • Hi all, When I listen to music on my phone for some reason if I press shuffle play it only plays certain albums.  For example if I listen to "The Dreadnoughts" and just press shuffle play it pl...
  • lubos
  • Roadie
  • 2629 Views
  • 8 replies
  • 0 likes
  • 2629 Views
  • 8 replies
  • 0 likes

Spotify won't sync with Toyota

Hi,I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Sometimes I lose remote control access in the steering whee...

  • Newbie
  • Hi, I have a galaxy s6 and a toyota Avalon. For the last two months the spotify app will not sync with my car. The car display is frozen on a song that isn't playing or hasn't played in days. Someti...
  • 343 Views
  • 0 replies
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  • 343 Views
  • 0 replies
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Several severe problems that's been there for awhile

After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it takes s few seconds before it starts and sometimes i...

  • Newbie
  • After a while volume adjustment stops working and I need to restart the app to fix it. It's very annoying especially when driving and I can't do anything but unplug the phone. When pressing play it t...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Wonderful different design for some official Spotify playlists

The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app? Screens down below.

  • Casual Listener
  •   The different design for some official Spotify playlists looks amazing. Why does it appear for only a few specific playlists? And also, wouldn't it be possible to apply this to the whole app?...
  • AndryX7
  • Casual Listener
  • 1744 Views
  • 2 replies
  • 0 likes
  • 1744 Views
  • 2 replies
  • 0 likes

App esstresfuly slow.

That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app a few times in order to this work properly.

  • Newbie
  • That is the thing the android app take a very long time to show the seccions, i mean xplore, home, etc. And no, is not my phone or internet, it dont happen with other apps. I need to restart the app ...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

With equalizer turned on, volume decreases at the start of songs.

I have a Moto X Play and a Nexus 5x, and after playing with the equalizer on both devices, I notice on some tracks I get an initial high volume and then after half a second the volume drops. While i understand that turning equalizer off will solve it...

  • Casual Listener
  • I have a Moto X Play and a Nexus 5x, and after playing with the equalizer on both devices, I notice on some tracks I get an initial high volume and then after half a second the volume drops.   ...
  • riuzachi
  • Casual Listener
  • 2182 Views
  • 5 replies
  • 1 likes
  • 2182 Views
  • 5 replies
  • 1 likes

Rearrange Playlist Order

Is it possible to rearrange playlist order on my phone? my PC is the correct order however the phone is showing the first song i ever downloaded not the most recent which is what i would like it to be

  • Newbie
  • Is it possible to rearrange playlist order on my phone? my PC is the correct order however the phone is showing the first song i ever downloaded not the most recent which is what i would like it to be
  • Joe
  • Community Legend
  • 1368 Views
  • 5 replies
  • 0 likes
  • 1368 Views
  • 5 replies
  • 0 likes

Downloads deleted on Android

Well, I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Playlists, get deleted. The only other device I use is my PC. I tri...

  • Casual Listener
  • Well,  I recently purchased Spotifiy Premium and downloaded some music onto my mobile, about 800 songs. But roughly every 5 days (happened four times now) all my downloads, except for Play...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Searching across downloaded playlists

Hi,I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every song individually to "my library", is there easier way to ...

  • Newbie
  • Hi, I have several downloaded playlists and there doesn't seem to be a way to search offline for a particular artist or song throughout them. Other than going through and saving each and every ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Premium Spotify wont keep songs downloaded.

I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download arrow beside them and the download was switched to ...

  • Newbie
  • I have more then enough room for downloading songs from spotify to my android. I dowloaded all the songs ( about 1350 of them) on my android. It showed a few days ago they all had the green download ...
  • smjohnson5683
  • Newbie
  • 646 Views
  • 3 replies
  • 0 likes
  • 646 Views
  • 3 replies
  • 0 likes

Solved!! Support for the headphone play/pause/skip buttons (Desktop)

Hello i have a problem to skip songs. I payd for 1month premium and all was going well until i wanted to skip a song. When i wanted to skip the song Spotify means i need premium but i have premium what can i do please help me

  • Casual Listener
  • Hello i have a problem to skip songs. I payd for 1month premium and all was going well until i wanted to skip a song. When i wanted to skip the song Spotify means i need premium but i have premium wh...
  • Joe
  • Community Legend
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Got premium but not able to repeat a song

I used a 10€ card to ger Spotify premium but now i want to repeat the songs and it only gives me the option to repeat all songs in my album or not to repeat at all, anyone got an idea why?

  • Casual Listener
  • I used a 10€ card to ger Spotify premium but now i want to repeat the songs and it only gives me the option to repeat all songs in my album or not to repeat at all, anyone got an idea why?
  • SemZeelen
  • Casual Listener
  • 903 Views
  • 4 replies
  • 0 likes
  • 903 Views
  • 4 replies
  • 0 likes

No funciona la opción busqueda

Desde la última actualización no funciona la opción de busqueda ya que no aparecen los perfiles de usuarios.... Gracias.

  • Newbie
  • Desde la última actualización no funciona la opción de busqueda ya que no aparecen los perfiles de usuarios.... Gracias.
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Solved!! Why is There an Ad for Chipotle on my phone? I'm a premium member.

Latest update to the Android app shows a graphic of the artist/song/album/whatever that fills the phone screen while the app is running. The graphic has an advertisement in it. I don't want to see Chipotle's logo on my phone. That's why I pay for Spo...

  • Regular
  • Latest update to the Android app shows a graphic of the artist/song/album/whatever that fills the phone screen while the app is running.    The graphic has an advertisement in it.  I...
  • dirtySpots
  • Regular
  • 616 Views
  • 2 replies
  • 1 likes
  • 616 Views
  • 2 replies
  • 1 likes

Spotify stops playing

When I'm listening to my music on my phone, Spotify randomly stops playing music, but you can see that the song is still running. It just doesn't give a sound. After 20 seconds the music starts again. Everything is up to date, so I don't understand w...

  • Newbie
  • When I'm listening to my music on my phone, Spotify randomly stops playing music, but you can see that the song is still running. It just doesn't give a sound. After 20 seconds the music starts again...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Cómo ocupo el ecualizador de Spotify en android?

Es algo bastante molesto ya que en los iPhone si les aparece el ecualizador, en cambio en mi celular Huawei p8 lite no, alguna recomendación?

  • Newbie
  • Es algo bastante molesto ya que en los iPhone si les aparece el ecualizador, en cambio en mi celular Huawei p8 lite no, alguna recomendación?
  • SantiagoIsnardi
  • Newbie
  • 1238 Views
  • 1 replies
  • 1 likes
  • 1238 Views
  • 1 replies
  • 1 likes

Not able to play on-demand songs but I'm premium

Hi, Spotify been acting up lately. Won't let me skip songs, choose one in particular nor switching shuffle off, tells me to go premium but I already am. Family premium and i even have my songs offline enabled. What's going on?

  • Newbie
  • Hi, Spotify been acting up lately. Won't let me skip songs, choose one in particular nor switching shuffle off, tells me to go premium but I already am. Family premium and i even have my songs offlin...
  • Joe
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes

Music Decreases When I open other apps especially games

Hi, I have Spotify Premium. I have a problem on playing songs while playing other games on my phone the volume decreases every time I open a different app but when I change or close the app, the music turn up again. How do I avoid this?

  • Casual Listener
  • Hi, I have Spotify Premium. I have a problem on playing songs while playing other games on my phone the volume decreases every time I open a different app but when I change or close the app, the musi...
  • Joe
  • Community Legend
  • 27683 Views
  • 3 replies
  • 1 likes
  • 27683 Views
  • 3 replies
  • 1 likes

Premium not working properly on phone.

Bought a month of spotify premium yesterday and although it is working properly on my pc, there seems to be a problem on the phone app. Although there are no ads and I can download and listen to the songs on offline mode, I can't go back on a playlis...

  • Newbie
  • Bought a month of spotify premium yesterday and although it is working properly on my pc, there seems to be a problem on the phone app. Although there are no ads and I can download and listen to the ...
  • Joe
  • Community Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Can see when other person plays song on same account

Hey! Ive got a problem.I share my mom's spotify account and when she plays music on her phone trough spotify, i get a notification (the one like when you play music on your own device), and i can skip songs or pause/play. She however, does not get th...

  • Newbie
  • Hey! Ive got a problem. I share my mom's spotify account and when she plays music on her phone trough spotify, i get a notification (the one like when you play music on your own device), and i can s...
  • Joe
  • Community Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes