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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193951 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193951 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535156 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438278 Views

565 replies

37 likes

Account
Free
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  • 565 replies
  • 37 likes

Won't play on Jam speaker?

I have a Jam Symphony speaker connected through WiFi. I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection. It will say "connected" then back to "devices available" instantly. I ...

Newbie

I have a Jam Symphony speaker connected through WiFi.  I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection.  It will...

Hub61

Casual Listener

7184 Views

6 replies

2 likes

  • 7184 Views
  • 6 replies
  • 2 likes

Using the bluetooth back button does not restart the song.

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification does. On a Pixel 2 - Android 8Version 8.4.26.770 arm...

Newbie

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification d...

628 Views

0 replies

1 likes

  • 628 Views
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Spotify Won't Sync Local Tracks On My Phone

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and have the playlist downloaded on the phone and mark ...

Newbie

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and ...

damianbrand

Newbie

5041 Views

11 replies

0 likes

  • 5041 Views
  • 11 replies
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Spotify premium deleted my "Offline music"

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fill the space as if it were still there . Is there no...

Newbie

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fil...

user-removed

Not applicable

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Sd card not recognized by the phone after spotify syncing

Hi. I use a Galaxy Note 8 Android 7.1.1. I have a 128gb sd card. Normally is works fine. I have my media on it. After downloading my Spotify songs to the sd, the sd card is not round by the phone. Already tried reinstalling and formatting sd card 4 t...

Newbie

Hi.  I use a Galaxy Note 8 Android 7.1.1.   I have a 128gb sd card. Normally is works fine. I have my media on it.   After downloading my Spotify songs to the sd, the sd card is n...

302 Views

0 replies

0 likes

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Superuser Contribution USB-C 3.5 headphone adapter, 8.0 Oreo and Pixel audio problems

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone. I was originally convinced it was a hardware issue, but an adapter...

Casual Listener

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone.   I was ...

769 Views

0 replies

1 likes

  • 769 Views
  • 0 replies
  • 1 likes

Superuser Contribution offline Playlist wird gelöscht

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists verschwunden! Wenn ich mir die Speicherkapazität der SD K...

Newbie

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists versch...

Andrecito

Newbie

3841 Views

3 replies

1 likes

  • 3841 Views
  • 3 replies
  • 1 likes

Solved!! 7 day free trial

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

Casual Listener

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

sdfonseca-co

Newbie

820 Views

4 replies

0 likes

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  • 4 replies
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Solved!! "Playing music is not yet supported" - Google Assistant

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out?

Roadie

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out? 

Joe

Community Legend

6130 Views

5 replies

3 likes

  • 6130 Views
  • 5 replies
  • 3 likes

Again more problems

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "Storage" has disappeared, as always. Next day all the...

Casual Listener

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "St...

295 Views

0 replies

0 likes

  • 295 Views
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Is there a limit/threshold for how many songs you can download?

Hi everyone Is there a limit/threshold for how many songs you can download on an Android & Desktop?

Visitor

Hi everyone   Is there a limit/threshold for how many songs you can download on an Android & Desktop?

user-removed

Not applicable

2431 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Refuses to download playlists, Storage "full"

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redownload all my songs again so I hit the "download pla...

Newbie

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redow...

dinomight

Spotify Star

376 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Notifications cutting out music

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that is to turn on Do Not Disturb, on my phone, and the...

Casual Listener

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that...

ChickenWithWing

Newbie

1472 Views

3 replies

0 likes

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  • 3 replies
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Playback slow on my samsung mobile

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account and worked fine. Tried another free account on my ph...

Visitor

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account a...

284 Views

0 replies

0 likes

  • 284 Views
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  • 0 likes

cannot login

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

Regular

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

BlueGambler

Regular

424 Views

2 replies

0 likes

  • 424 Views
  • 2 replies
  • 0 likes

Can't download local files on oneplus5

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting to download.... Any ideas?

Newbie

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting ...

Joe

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Offline music automatically deleting

Disclaimer: my daily driver is a OnePlus 5, 6GB My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature. This feature has been working fine up until a month ago when I updated my phone to the latest version o...

Newbie

Disclaimer: my daily driver is a OnePlus 5, 6GB   My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature.   This feature has been working fine...

301 Views

0 replies

0 likes

  • 301 Views
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  • 0 likes

Solved!!Superuser Contribution Deja de reconocer la sd

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y nada PORFAVOR AYUDA!!! ya estoy desesperada, enserio ...

Casual Listener

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y na...

user-removed

Not applicable

4352 Views

3 replies

0 likes

  • 4352 Views
  • 3 replies
  • 0 likes

Ok google play opens the artist on spotify, but no music

Hello When i say "ok google play elvis"Spotify opens with the elvis page, but the music wont automaticly start I already cleared the cache from the google cache and the spotify cache And restarted my phone.

Newbie

Hello   When i say "ok google play elvis" Spotify opens with the elvis page, but the music wont automaticly start   I already cleared the cache from the google cache and the spotify ca...

354 Views

0 replies

0 likes

  • 354 Views
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  • 0 likes

Superuser Contribution Downloaded songs won't play on offline mode

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "downloaded" song refuses to play. This phone is fairly new and I have...

Casual Listener

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "download...

nbargof

Casual Listener

1690 Views

3 replies

5 likes

  • 1690 Views
  • 3 replies
  • 5 likes