Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6961 Views

0 replies

7 likes

  • 6961 Views
  • 0 replies
  • 7 likes

Cade minhas musicas baixadas

Hoje eu acordei, abri meu spotify e estava deslogado. quando dei login minhas musicas baixadas desapareceram!!!! Oque eu faço??

Newbie

Hoje eu acordei, abri meu spotify e estava deslogado. quando dei login minhas musicas baixadas desapareceram!!!! Oque eu faço??

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Solved!! Spotify offline

Alright so I was wondering if I could download the songs on my external SD Card instead of my internal memory. I've got Xperia Z2.

Casual Listener

Alright so I was wondering if I could download the songs on my external SD Card instead of my internal memory. I've got Xperia Z2.

CryticalAce

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Volume change and tracks skipping

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but couldn't find anything about it. If anyone can hel...

Visitor

When I plug my headphones in to listen to music, my volume changes itself and skips the track playing. I've been having this problem for awhile but haven't been able to fix it. I've looked online but...

user-removed

Not applicable

1153 Views

4 replies

0 likes

  • 1153 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Deja de reconocer la sd

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y nada PORFAVOR AYUDA!!! ya estoy desesperada, enserio ...

Casual Listener

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y na...

user-removed

Not applicable

4203 Views

3 replies

0 likes

  • 4203 Views
  • 3 replies
  • 0 likes

Logging in in Singapore

When I try to log in on my phone in Singapore it tells me I need to notify Spotify that I am abroad. I have updated my location on the spotify website but it still gives me the same message. What can I do to log in on my phone?

Newbie

When I try to log in on my phone in Singapore it tells me I need to notify Spotify that I am abroad. I have updated my location on the spotify website but it still gives me the same message. What can...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music interrupts then resume on its own

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake the screen even before entering my password, I can ...

Newbie

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake ...

Leonardo

Roadie

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

My phone won't sync with local files

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my firewall and there isn't anything blocking Spotify (I ...

Casual Listener

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my fir...

Joe

Community Legend

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Superuser Contribution Error en la descarga

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto solo sucede con la SD, por favor, que solución tie...

Newbie

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto...

Leonardo

Roadie

2600 Views

1 replies

1 likes

  • 2600 Views
  • 1 replies
  • 1 likes

Superuser Contribution Restarted phone, offline mode, unable to login.

Phone updated, restarted and trying to launch spotify app. On login, get " You are currently set to offline. Please go online to connect." Any way to change the online/offline setting without loging in? Do I now lose all my downloaded content? Seems ...

Casual Listener

Phone updated, restarted and trying to launch spotify app.  On login, get " You are currently set to offline.  Please go online to connect."   Any way to change the online/offline se...

t1ttyburgerz

Casual Listener

1976 Views

5 replies

0 likes

  • 1976 Views
  • 5 replies
  • 0 likes

Solved!! Spotify stop randomly playing songs

Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i was browsing on internet so i am sure i was conected...

Newbie

Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i w...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Spotify app allways offline

How do i sign in,my app says am offline....

Newbie

How do i sign in,my app says am offline....

Joe

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate Apps On Phone?!?

Hey everyone I need some help please, I've had Spotify for years & for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstalling & reinstalling Spotify & it works but after a few minutes a d...

Casual Listener

Hey everyone I need some help please, I've had Spotify for years &  for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstall...

Leonardo

Roadie

5852 Views

3 replies

0 likes

  • 5852 Views
  • 3 replies
  • 0 likes

Superuser Contribution layout diff

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Casual Listener

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Leonardo

Roadie

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

Searching, playing a song, and then erasing the query in a playlist won't queue up all the songs

So, I didn't really know how to explain it in the title, but basically what happens is:I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole other subject), and I want to listen to a specific song...

Newbie

So, I didn't really know how to explain it in the title, but basically what happens is: I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole ot...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Superuser Contribution My phone doesnt have radio feature

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Visitor

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Leonardo

Roadie

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify playing songs not in my playlist.

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs from xxxtentacions new album 17. I try to play this p...

Regular

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs fr...

Joe

Community Legend

14468 Views

7 replies

0 likes

  • 14468 Views
  • 7 replies
  • 0 likes

Solved!! [Bug] Queue: Selected songs get deselected when scrolling (Queue management)

Brief description of the issue:When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs you want to add to the top of queue and then loss all y...

Regular

Brief description of the issue: When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs yo...

Joe

Community Legend

938 Views

1 replies

0 likes

Queue bug
  • 938 Views
  • 1 replies
  • 0 likes

No Clear Queue? No voice input? Not automatically download?

I recently switched from Google Play Music to Spotify but I have found a few things that I plainly don't understand how they could be lacking in an app with as many developers as Spotify. 1. How do you clear your queue? I don't want to individually c...

Newbie

I recently switched from Google Play Music to Spotify but I have found a few things that I plainly don't understand how they could be lacking in an app with as many developers as Spotify.   1....

341 Views

0 replies

1 likes

  • 341 Views
  • 0 replies
  • 1 likes

Stopping and stalling

i am a premium user. lately my spotify will play and then just stop after a song. if I scroll past it takes me to a song that I have downloaded and wont play. I have deleted the song and redownloaded it but again it just stops. if i play on shuffle, ...

Newbie

i am a premium user.  lately my spotify will play and then just stop after a song.  if I scroll past it takes me to a song that I have downloaded and wont play.  I have deleted the son...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

I'm Having problems playing Spotify in my Ford F150 2016 truck 2/3 songs and then nothing

Everytime I try to listen to Spotify in my truck we get to song 2 or 3 and it stops playing and we cannot get it going again. My truck is a 2016 F150 with sync and my andriod is the Galaxy 6. Can anyone shed some light on this issue for me.

Visitor

Everytime I try to listen to Spotify in my truck we get to song 2 or 3 and it stops playing and we cannot get it going again. My truck is a 2016 F150 with sync and my andriod is the Galaxy 6. Can any...

fischfun

Gig Goer

1277 Views

1 replies

0 likes

  • 1277 Views
  • 1 replies
  • 0 likes