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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Music interrupts then resume on its own

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake the screen even before entering my password, I can ...

Newbie

Hi, I have an issue that whenever I turn my screen off and the Spotify app is in the background, will stop on it's own, like the music gets suspended, but whenever I touch the volume up/down or wake ...

Leonardo

Roadie

567 Views

1 replies

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My phone won't sync with local files

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my firewall and there isn't anything blocking Spotify (I ...

Casual Listener

I've re-installed the app, logged in and out (both phone and computer), I've restarted my computer as well as my device, I've switched wifi network (even used my mobile hotspot!), I've checked my fir...

Joe

Community Legend

721 Views

2 replies

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Superuser Contribution Error en la descarga

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto solo sucede con la SD, por favor, que solución tie...

Newbie

Hasta el dia de ayer tenia mis playlist descargadas en la SD, ahora ya no me lo permite, sale ERROR EN LA DESCARGA por falta de memoria, la memoria se encuentra vacia y aún asi no me lo permite, esto...

Leonardo

Roadie

2597 Views

1 replies

1 likes

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Superuser Contribution Restarted phone, offline mode, unable to login.

Phone updated, restarted and trying to launch spotify app. On login, get " You are currently set to offline. Please go online to connect." Any way to change the online/offline setting without loging in? Do I now lose all my downloaded content? Seems ...

Casual Listener

Phone updated, restarted and trying to launch spotify app.  On login, get " You are currently set to offline.  Please go online to connect."   Any way to change the online/offline se...

t1ttyburgerz

Casual Listener

1969 Views

5 replies

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Solved!! Spotify stop randomly playing songs

Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i was browsing on internet so i am sure i was conected...

Newbie

Hi guys, lately (maybe month or two) i have problem with mobile app. When i play music which i dont have download in device it stop playing with no reason. I had enough data (it happend even when i w...

Joe

Community Legend

455 Views

1 replies

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Spotify app allways offline

How do i sign in,my app says am offline....

Newbie

How do i sign in,my app says am offline....

Joe

Community Legend

325 Views

1 replies

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Superuser Contribution Duplicate Apps On Phone?!?

Hey everyone I need some help please, I've had Spotify for years & for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstalling & reinstalling Spotify & it works but after a few minutes a d...

Casual Listener

Hey everyone I need some help please, I've had Spotify for years &  for some odd reason I have 2 Spotify Apps on my phone, they both open up the Spotify app though & I've tried uninstall...

Leonardo

Roadie

5830 Views

3 replies

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Superuser Contribution layout diff

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Casual Listener

So my friend has a iphone and a nice layout, but i have andriond im 2 versions up and have this **bleep**ty layout when do i get the new one

Leonardo

Roadie

517 Views

3 replies

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Searching, playing a song, and then erasing the query in a playlist won't queue up all the songs

So, I didn't really know how to explain it in the title, but basically what happens is:I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole other subject), and I want to listen to a specific song...

Newbie

So, I didn't really know how to explain it in the title, but basically what happens is: I am listening to the entire playlist on shuffle (which by the way isn't really shuffle, but that's a whole ot...

311 Views

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Superuser Contribution My phone doesnt have radio feature

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Visitor

I using spotify for a wile and i notice that my phon dont have a radio button,daily mixes too.Did i need to activate premium too use this feature???

Leonardo

Roadie

287 Views

1 replies

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Solved!!Superuser Contribution Spotify playing songs not in my playlist.

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs from xxxtentacions new album 17. I try to play this p...

Regular

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs fr...

Joe

Community Legend

14463 Views

7 replies

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Solved!! [Bug] Queue: Selected songs get deselected when scrolling (Queue management)

Brief description of the issue:When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs you want to add to the top of queue and then loss all y...

Regular

Brief description of the issue: When selecting single or multiple songs in queque and then scrolling them out of viewport, they get deselected. This is really annoying when sorting out some songs yo...

Joe

Community Legend

937 Views

1 replies

0 likes

Queue bug
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No Clear Queue? No voice input? Not automatically download?

I recently switched from Google Play Music to Spotify but I have found a few things that I plainly don't understand how they could be lacking in an app with as many developers as Spotify. 1. How do you clear your queue? I don't want to individually c...

Newbie

I recently switched from Google Play Music to Spotify but I have found a few things that I plainly don't understand how they could be lacking in an app with as many developers as Spotify.   1....

339 Views

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Stopping and stalling

i am a premium user. lately my spotify will play and then just stop after a song. if I scroll past it takes me to a song that I have downloaded and wont play. I have deleted the song and redownloaded it but again it just stops. if i play on shuffle, ...

Newbie

i am a premium user.  lately my spotify will play and then just stop after a song.  if I scroll past it takes me to a song that I have downloaded and wont play.  I have deleted the son...

336 Views

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I'm Having problems playing Spotify in my Ford F150 2016 truck 2/3 songs and then nothing

Everytime I try to listen to Spotify in my truck we get to song 2 or 3 and it stops playing and we cannot get it going again. My truck is a 2016 F150 with sync and my andriod is the Galaxy 6. Can anyone shed some light on this issue for me.

Visitor

Everytime I try to listen to Spotify in my truck we get to song 2 or 3 and it stops playing and we cannot get it going again. My truck is a 2016 F150 with sync and my andriod is the Galaxy 6. Can any...

fischfun

Gig Goer

1275 Views

1 replies

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For people who pay for Spotify.(Meaning Premium)Downloading an album with only the songs you chose.

In case you people didn't know you can download the songs or song of an album you saved (you chose) by clicking Home and scrolling down to Recently Played. You have to have had just previously played it obviously and you can hold down the album and d...

Regular

In case you people didn't know you can download the songs or song of an album you saved (you chose) by clicking Home and scrolling down to Recently Played. You have to have had just previously played...

434 Views

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Android downloading music Spotify app
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'Local File' Playback over Bluetooth + Navigation (Google Maps) Notifications

Typically when playing Spotify tracks over Bluetooth, the Spotify audio will 'dim' when Google Maps provides navigation notifications over the same Bluetooth connection. However, I've noticed that this only seems to be the case when playing back song...

Newbie

Typically when playing Spotify tracks over Bluetooth, the Spotify audio will 'dim' when Google Maps provides navigation notifications over the same Bluetooth connection. However, I've noticed that th...

230 Views

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Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

Newbie

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...

lunasleepwalks

Casual Listener

1375 Views

3 replies

2 likes

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Switching between Chromecast devices not possible

Hi,I have the 5 chromecast devices. When I installed them about 5 month ago I could directly swap from one to another one. Pressing on the device in the list where I can connect to the chromecast device I want was not a problem at all.When I do this ...

Visitor

Hi, I have the 5 chromecast devices. When I installed them about 5 month ago I could directly swap from one to another one. Pressing on the device in the list where I can connect to the chromecast d...

253 Views

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Superuser Contribution Add support for Google ChromeCast

Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not solve. Other apps still casting correctly so Spoti...

Newbie

Latest update to Android Spotify now causing Chromecast 1st generation to freeze after casting. Rebootting Android, rebooting Chromecast, FDR for Chromecast and cache delete and reinstall all did not...

Leonardo

Roadie

429 Views

1 replies

1 likes

  • 429 Views
  • 1 replies
  • 1 likes