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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846931 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846931 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16142 Views
  • 3 replies
  • 0 likes
  • 16142 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help Please

Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont come out on developer options ??? How can i fix this

  • Casual Listener
  • Well to start off my phone will not play the music bar no more like when its off if i want to change the song i have to go to the app and change it whats wrong i already tryed the nuplayer it dont co...
  • aaronbalderas
  • Newbie
  • 317 Views
  • 4 replies
  • 0 likes
  • 317 Views
  • 4 replies
  • 0 likes

Spotify app playing only a handful of songs

Hi everyone,Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would be greatly appreciated.

  • Casual Listener
  • Hi everyone, Since the last update, my Spotify app has only been playing the top 25 songs from an artist. While these songs are good, I would still like a larger pool to choose from! Any help would ...
  • Coman664
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Solved!! 4g tim problem

Nonostante sia connesso in 4g mi da sempre offline. Come faccio?Despite being connected to 4g I have always been offline. How can I do?

  • Casual Listener
  • Nonostante sia connesso in 4g mi da sempre offline. Come faccio? Despite being connected to 4g I have always been offline. How can I do?
  • Pinorizzo98
  • Casual Listener
  • 1290 Views
  • 4 replies
  • 3 likes
  • 1290 Views
  • 4 replies
  • 3 likes

Who added this song to the playlist?

Hey folks On desktop I can see who added a song to a playlist. How do I see this on Android please? We have a couple of hundred song playlist with 10 or so collaborators and it'd be nice to see who added what. Thanks

  • Regular
  • Hey folks   On desktop I can see who added a song to a playlist.   How do I see this on Android please?   We have a couple of hundred song playlist with 10 or so collaborators an...
  • whamer99
  • Regular
  • 649 Views
  • 4 replies
  • 0 likes
  • Playlist Info
    Playlists
  • 649 Views
  • 4 replies
  • 0 likes

Moving (and irritating) track info ticker

Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was instantly replaced? The movement in the corner of y...

  • Casual Listener
  • Hi, for the android version, does anyone else find it annoying that when you select a new track, the track ticker races in from the side with the new track info, rather than like before where it was ...
  • Lucas1234
  • Casual Listener
  • 422 Views
  • 4 replies
  • 0 likes
  • 422 Views
  • 4 replies
  • 0 likes

Can't hide or delete Radio Stations from recently played

I am unable to hide or delete the radio stations in my "recently played" list. I figured out how to turn the option off to automatically play a radio station after i'm done listening to an album but I would like the ability to get rid of the radio st...

  • Regular
  • I am unable to hide or delete the radio stations in my "recently played" list.  I figured out how to turn the option off to automatically play a radio station after i'm done listening to an albu...
  • RobertJohnson1
  • Newbie
  • 19927 Views
  • 4 replies
  • 8 likes
  • Radio Station Recently Played
  • 19927 Views
  • 4 replies
  • 8 likes

Solved!! Spotify doesn't connect with 3G

Hello everybody, I have premium and, since yesterday, I can't log in Spotify using my 3G (I'm TIM, in Italy). When I open the app, it seems like it's loading, but, after a while, a message "There is no internet connection" appears, and it stop loadin...

  • Newbie
  • Hello everybody,   I have premium and, since yesterday, I can't log in Spotify using my 3G (I'm TIM, in Italy). When I open the app, it seems like it's loading, but, after a while, a message "...
  • Matwolf
  • Casual Listener
  • 1671 Views
  • 3 replies
  • 0 likes
  • 1671 Views
  • 3 replies
  • 0 likes

No triple press for previous songs?

I just bought an android device after my old iphone died.Now on my Iphone the options for spotify would be as follows, if I pressed my headset button. 1 push: Pause/Play2 pushes: Next song3 pushes previous song/replay on my android device it only wor...

  • Casual Listener
  • I just bought an android device after my old iphone died. Now on my Iphone the options for spotify would be as follows, if I pressed my headset button.   1 push: Pause/Play 2 pushes: Next ...
  • darvaset
  • Casual Listener
  • 1272 Views
  • 5 replies
  • 3 likes
  • 1272 Views
  • 5 replies
  • 3 likes

Offline Music appears to save to SD card, but doesn't

In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the blue, my App Manager started showing that all the O...

  • Newbie
  • In the past, I've had lots of trouble getting offline tracks to move/stay on my SD card, but I finally figured it out and haven't been bothered with it for quite some time now. Yesterday, out of the ...
  • Joe
  • Community Legend
  • 2124 Views
  • 5 replies
  • 1 likes
  • Android
    offline data
    sd card
    sd card troubleshooting
    SD-card
    storage
    Storage on sd card
    Troubleshooting
  • 2124 Views
  • 5 replies
  • 1 likes

BUG Resuming player when call ends

I'm experiencing this bug on Huawei P10 Lite.- I have Spotify opened but stopped- I make or receive a tel call- When call ends Spotify starts playing also if it was stopped.This is a recent problem after last update, before it everything works proper...

  • Casual Listener
  • I'm experiencing this bug on Huawei P10 Lite. - I have Spotify opened but stopped - I make or receive a tel call - When call ends Spotify starts playing also if it was stopped. This is a recent...
  • Scary-busey
  • Newbie
  • 373 Views
  • 4 replies
  • 0 likes
  • 373 Views
  • 4 replies
  • 0 likes

Solved!! Android - Rename Device

Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on. In the connect screen the the Model number is shown not the device name set in the Android > Settings > Abo...

  • Casual Listener
  • Hi there, I have just had Spotify connect enabled (great feature) but now am having problems locating the correct device to start playback on.   In the connect screen the the Model number is...
  • Xenophore
  • Newbie
  • 30588 Views
  • 13 replies
  • 13 likes
  • 30588 Views
  • 13 replies
  • 13 likes

Saving Music to SD Card

Just to help fellow listener, if you cant find the choose your storage option under setting, do not worry. Just download your favourite songs till u run out of internal storage space (your SD card storage must have more room than your internal), then...

  • Casual Listener
  • Just to help fellow listener, if you cant find the choose your storage option under setting, do not worry. Just download your favourite songs till u run out of internal storage space (your SD card st...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

My music isnt loading even when im connect to the internet

Can some one help me out music isn't loading at all. I'm connected to my internet but still the music Skipp's while it's playing and that what I'm not paying for. If I don't receive help soon on this I might as well just go to Pandora. This is pull**...

  • Casual Listener
  • Can some one help me out music isn't loading at all. I'm connected to my internet but still the music Skipp's while it's playing and that what I'm not paying for. If I don't receive help soon on this...
  • mitubishijohn
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

It is not playing when I off the screen.

It always closed otomatically when I lock the screen. I don't have Power Saving or another saving applications. It's annoying. What should I do to solve the problem?(Reeder P10, Android 6.0)

  • Casual Listener
  • It always closed otomatically when I lock the screen. I don't have Power Saving or another saving applications. It's annoying. What should I do to solve the problem? (Reeder P10, Android 6.0)
  • Joe
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Bluetooth + Equalizer not working

I have Motorola Moto X Play with android lollipop. I can't get any Equalizer app to work properly with Spotify while using my bluetooth headphones. I have tried almost every equlalizer app that are available on Google play store! Most of them do abso...

  • Casual Listener
  • I have Motorola Moto X Play with android lollipop.   I can't get any Equalizer app to work properly with Spotify while using my bluetooth headphones. I have tried almost every equlalizer app t...
  • rixirootm
  • Music Fan
  • 20114 Views
  • 6 replies
  • 0 likes
  • 20114 Views
  • 6 replies
  • 0 likes

Solved!! BUG: Mysterious "Loading..." Playlist on Top of List

Just updated to version 0.5.0.1247.g94a8231b on my VZW Galaxy Nexus and Asus TF300 after using the beta on both devices without issue. Now I am seeing a mysterious "Loading..." playlist on the top of my list. All of my actual playlists load fine and ...

Android App SpotDeskApp.jpg
  • Casual Listener
  • Just updated to version  0.5.0.1247.g94a8231b on my VZW Galaxy Nexus and Asus TF300  after using the beta on both devices without issue. Now I am seeing a mysterious "Loading..." playlist ...
  • Joe
  • Community Legend
  • 1621 Views
  • 6 replies
  • 0 likes
  • 1621 Views
  • 6 replies
  • 0 likes

Can´t Find SD option to save offline music

Hi, the APP updated yesterday and now i can´t find the option to select where to save the offline music, it automatically saves in the Internal Storage but i want it in the SD Card

  • Casual Listener
  • Hi, the APP updated yesterday and now i can´t find the option to select where to save the offline music, it automatically saves in the Internal Storage but i want it in the SD Card
  • Guigui92130
  • Newbie
  • 514 Views
  • 4 replies
  • 0 likes
  • offline
    sd card
  • 514 Views
  • 4 replies
  • 0 likes

Superuser Contribution Luluherrera

Me pasa algo con mi spotify cuando lo estoy escuchando y cuabdo se acaba ña cancion no continuan las siguientes, antes nunca me pasaba y ahora es muy frecuente

  • Casual Listener
  • Me pasa algo con mi spotify cuando lo estoy escuchando y cuabdo se acaba ña cancion no continuan las siguientes, antes nunca me pasaba y ahora es muy frecuente
  • Sophia
  • Roadie
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Axon 7 issue with spotify

Hello,I have never had an issue using Spotify on my zte axon 7 but recently any time I Hang up a call my Spotify will automatically start playing music. This even happens if I make sure the app is closed, could someone please help with this.

  • Newbie
  • Hello, I have never had an issue using Spotify on my zte axon 7 but recently any time I Hang up a call my Spotify will automatically start playing music. This even happens if I make sure the app i...
  • Sophia
  • Roadie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Battery drain on phone when listening on laptop application

So this is a bit odd. When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's completely obliterating my mobile battery life while the phone is...

  • Newbie
  • So this is a bit odd.   When I'm listening to music on my laptop, the player links to my mobile (so I can only listen on one device at a time, which I understand) but in the process it's compl...
  • 513 Views
  • 0 replies
  • 6 likes
  • 513 Views
  • 0 replies
  • 6 likes