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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
117977 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237434 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598175 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490766 Views
581 replies
42 likes
Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...
Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...
Casual Listener
1438 Views
2 replies
0 likes
Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.
Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...
622 Views
0 replies
0 likes
I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waiting to Download" permanently (as far as I can tell). I have tried cl...
I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waitin...
Newbie
29745 Views
18 replies
0 likes
Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...
Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...
1468 Views
0 replies
0 likes
I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...
I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...
711 Views
0 replies
1 likes
The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...
The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-typ...
Newbie
77581 Views
4 replies
3 likes
Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to lat...
Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next ...
Newbie
12835 Views
34 replies
6 likes
App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only 3-4 gb app/cache size, now it's 6,7 gb.
App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only...
1398 Views
0 replies
0 likes
Hey!So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not download. Even the number of songs downloading are wrong ca...
Hey! So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not downlo...
Community Legend
516 Views
1 replies
0 likes
How to reproduce the error:Set storage to SD card and sync some songs.Turn off the app.Dismount SD card.Mount SD card again.Change storage back to SD card (as storage apparently defaults back to device storage if you dismount the SD card).Even before...
How to reproduce the error: Set storage to SD card and sync some songs. Turn off the app. Dismount SD card. Mount SD card again. Change storage back to SD card (as storage apparently defaults b...
Community Legend
1014 Views
3 replies
1 likes
I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I can turn that off if possible. Thnx!
I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I...
Not applicable
908 Views
1 replies
0 likes
Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra esse problema!!!
Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra e...
Newbie
1385 Views
3 replies
0 likes
I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notification panel. Thanks in advance.
I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notif...
Casual Listener
760 Views
1 replies
0 likes
I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up security measures. Today, I logged in to find almost my...
I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up secu...
Community Legend
564 Views
1 replies
0 likes
EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE AJUDA
EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE A...
Newbie
30780 Views
2 replies
3 likes
Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.
Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...
1794 Views
0 replies
1 likes
Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...
Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist 2...
2084 Views
0 replies
19 likes
HiI've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to the songs I downloaded from my local files/computer through th...
Hi I've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to th...
795 Views
0 replies
0 likes
Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de spotify, ya, que lo uso para que no me llene la memor...
Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de sp...
472 Views
0 replies
0 likes
This has happened to me before and I think I fixed it by turning my phone on and off. It's happening again and won't change this time. What happens is when I select and artist to shuffle play, it plays music from completely different bands and genres...
This has happened to me before and I think I fixed it by turning my phone on and off. It's happening again and won't change this time. What happens is when I select and artist to shuffle ...
Casual Listener
1047 Views
3 replies
0 likes
