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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106474 Views

26 replies

3 likes

  • 106474 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215893 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215893 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569139 Views

78 replies

3 likes

  • 569139 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469458 Views

577 replies

40 likes

Account
Free
  • 469458 Views
  • 577 replies
  • 40 likes

Spotify Play Queue is missing 'REMOVE' button

I have an aneroid phone. I have had spotify for over a year so I know that I can skip songs through the queue, but what happened to the 'REMOVE' button in the queue? All it's doing now is highlighting the songs grey. I also recently updated the app.

Regular

I have an aneroid phone. I have had spotify for over a year so I know that I can skip songs through the queue, but what happened to the 'REMOVE' button in the queue? All it's doing now is highlightin...

anna3321

Regular

1182 Views

5 replies

0 likes

  • 1182 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't find discover weekly

I used to always find it on my froint page but never used it. Now i'n interested but i can't find it anywhere. I tried search and still can't find it. How can i fix this problem?

Newbie

I used to always find it on my froint page but never used it. Now i'n interested but i can't find it anywhere. I tried search and still can't find it. How can i fix this problem?

user-removed

Not applicable

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con mi cuenta

Mi cuenta cierra sesión en mi celular Android Moto G4 y cuando me pide continuar con la sesión mis canciones descargadas fueron eliminadas, no puedo reproducirlas en offline, ya intenté reinstalar la app, borre mis diapositivos offline y volví a acti...

Newbie

Mi cuenta cierra sesión en mi celular Android Moto G4 y cuando me pide continuar con la sesión mis canciones descargadas fueron eliminadas, no puedo reproducirlas en offline, ya intenté reinstalar la...

user-removed

Not applicable

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify undownloads my songs randomly

Hello all, I'm in need of your urgent help guys.I've been using spotify for one year, everything was fine until yesterday. Strangely all my songs were undowloaded by the app. I redownloaded them and again they have been undownloaded.... Does anybody ...

Newbie

Hello all,   I'm in need of your urgent help guys. I've been using spotify for one year, everything was fine until yesterday. Strangely all my songs were undowloaded by the app. I redownloade...

user-removed

Not applicable

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wachtrij is niet zichtbaar

De optie om de wachtrij te zien is voor mij niet zichtbaar. Telefoon is Samsung Galaxy S7 edge. Weet iemand wellicht hoe dit kan?

Newbie

De optie om de wachtrij te zien is voor mij niet zichtbaar. Telefoon is Samsung Galaxy S7 edge. Weet iemand wellicht hoe dit kan?

user-removed

Not applicable

2368 Views

1 replies

0 likes

  • 2368 Views
  • 1 replies
  • 0 likes

Spotify Home Page not working

All the other features work except the home page. Whenever I go to home page, it says "Sorry, something went wrong.That didn't work. Please have another go." I've tried logging out, cleared data and cache, reinstalled the app. But all of the solution...

Newbie

All the other features work except the home page. Whenever I go to home page, it says "Sorry, something went wrong.That didn't work. Please have another go." I've tried logging out, cleared data and ...

CarlosESierra

Newbie

964 Views

1 replies

0 likes

  • 964 Views
  • 1 replies
  • 0 likes

Angemeldet bleiben

Hallo liebe Community, Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne... Dieses Problem hatte ich vorher nicht. Weiß jmd wie ich da...

Newbie

Hallo liebe Community,   Habe mein Smartphone auf den Werkszustand zurückgesetzt und Spotify daher neu installieren müssen. Seither muss ich mich jedesmal neu anmelden wenn ich die App öffne.....

4450 Views

0 replies

7 likes

Account
Login
  • 4450 Views
  • 0 replies
  • 7 likes

Huge amount of data being consumed by Spotify

I am using the Motorola G4 Plus (Android 7.0) with Spotify Premium installed. This past billing cycle, within 3 weeks, the app has consumed 3.37 GB of data. I still have a week to go before the data counter reset. It has never been this large before....

Casual Listener

I am using the Motorola G4 Plus (Android 7.0) with Spotify Premium installed. This past billing cycle, within 3 weeks, the app has consumed 3.37 GB of data. I still have a week to go before the data ...

user-removed

Not applicable

980 Views

3 replies

1 likes

  • 980 Views
  • 3 replies
  • 1 likes

Spotify deleted my music (again)

This is at least the 10th time that my Spotify has deleted all of my downloaded music from my Samsung A3 smartphone. Its honestly really anoying! The app remembers the artists I follow but somehow deletes the 9+ GB of music I have downloaded. Every t...

Newbie

This is at least the 10th time that my Spotify has deleted all of my downloaded music from my Samsung A3 smartphone. Its honestly really anoying! The app remembers the artists I follow but somehow de...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Downloaded music

I’m new to this. I don’t get it. Android phone with the premium version. I download songs and try to play them offline. Sometimes I can do it but if I wait too long after downloading inevitably they show as not downloaded and have to be again. Then I...

Casual Listener

I’m new to this. I don’t get it. Android phone with the premium version. I download songs and try to play them offline. Sometimes I can do it but if I wait too long after downloading inevitably they ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Music skips, pauses randomly when headphone on

My Spotify will randomly skip songs, and pause the current song when I have headphones in my ear. Most times it is when I place the phone into my pocket or when I am walking.I have tired a clean reset (uninstall, reinstall). This problem has only occ...

Newbie

  My Spotify will randomly skip songs, and pause the current song when I have headphones in my ear.  Most times it is when I place the phone into my pocket or when I am walking. I have ti...

TheVicArmyYT

Newbie

2147 Views

1 replies

3 likes

  • 2147 Views
  • 1 replies
  • 3 likes

Can't Find Daily Mix, Usual Workarounds Not Working

I have been a Spotify Premium user for a little over a month. Since the beginning of my subscription, I've been interested in what my Daily Mixes would look like. After some searching through the Help section of the Spotify website, I found that my D...

Newbie

I have been a Spotify Premium user for a little over a month. Since the beginning of my subscription, I've been interested in what my Daily Mixes would look like. After some searching through the Hel...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

"Watch now" button rarely shows when the "30 minutes of ad-free music" sound byte comes on

Hello Spotify Android Team, On my Android Samsung Galaxy S5, the button referenced by the "Tap now to receive 30 minutes of ad free music... no really, tap now and you'll receive 30 minutes of add free music" sound byte rarely shows.In an effort to g...

Casual Listener

Hello Spotify Android Team,   On my Android Samsung Galaxy S5, the button referenced by the "Tap now to receive 30 minutes of ad free music... no really, tap now and you'll receive 30 min...

FrankensteinTJ

Casual Listener

1877 Views

2 replies

0 likes

  • 1877 Views
  • 2 replies
  • 0 likes

SD location directory listed in App is NOT my SD card storage

I've been trying to figure out why I ahven't been able to save onto my SD card. I've had it selected, I've done clean deletions and reinstalls, I've given storage permissions, double checked sd storage type, etc etc... still, it has always saved onto...

Casual Listener

I've been trying to figure out why I ahven't been able to save onto my SD card. I've had it selected, I've done clean deletions and reinstalls, I've given storage permissions, double checked sd stora...

Joe

Community Legend

1722 Views

3 replies

0 likes

  • 1722 Views
  • 3 replies
  • 0 likes

Solved!! songs are not in correct order

the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists.Please fix it!best regards

Casual Listener

the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists. Please fix...

alfredpur

Casual Listener

771 Views

2 replies

0 likes

  • 771 Views
  • 2 replies
  • 0 likes

Playing random songs I've never heard of

Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal? I create a playlist comprising of an album, lets say Elbow in this case. I start to play and its only shuffle as I understand on free which...

Newbie

Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal?   I create a playlist comprising of an album, lets say Elbow in this case. I star...

Joe

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Account suddenly logs out

So hi i'm new here.My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded songs are gone they are not downloaded just saved. Than...

Casual Listener

So hi i'm new here. My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded so...

Moyortega7

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Solved!! Extra files in playlist made of local files

Hi,I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I've tried reinstalling the app but it keeps showing up ...

Casual Listener

Hi, I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I'v...

casablanca6

Casual Listener

922 Views

5 replies

0 likes

  • 922 Views
  • 5 replies
  • 0 likes

Album cover is backed one position backwards Asus Nexus 7

The Spotify will back the album cover on my Nexus 7.I have to move the cover of the album twice to go to the next song.After a while, the album cover is backed one position backwards.I treid to reinstall app, not solved.

Newbie

The Spotify will back the album cover on my Nexus 7. I have to move the cover of the album twice to go to the next song. After a while, the album cover is backed one position backwards. I tre...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing

As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though).And yes, I've tried various solutions mentioned in other topics like this: logging out from all devices, eve...

Regular

As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though). And yes, I've tried various solutions mentioned in othe...

pceg

Regular

4207 Views

8 replies

0 likes

  • 4207 Views
  • 8 replies
  • 0 likes