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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209263 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209263 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558342 Views

78 replies

3 likes

  • 558342 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461693 Views

575 replies

39 likes

Account
Free
  • 461693 Views
  • 575 replies
  • 39 likes

Spotify premium deleted my "Offline music"

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fill the space as if it were still there . Is there no...

Newbie

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fil...

user-removed

Not applicable

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Sd card not recognized by the phone after spotify syncing

Hi. I use a Galaxy Note 8 Android 7.1.1. I have a 128gb sd card. Normally is works fine. I have my media on it. After downloading my Spotify songs to the sd, the sd card is not round by the phone. Already tried reinstalling and formatting sd card 4 t...

Newbie

Hi.  I use a Galaxy Note 8 Android 7.1.1.   I have a 128gb sd card. Normally is works fine. I have my media on it.   After downloading my Spotify songs to the sd, the sd card is n...

314 Views

0 replies

0 likes

  • 314 Views
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Superuser Contribution USB-C 3.5 headphone adapter, 8.0 Oreo and Pixel audio problems

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone. I was originally convinced it was a hardware issue, but an adapter...

Casual Listener

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone.   I was ...

810 Views

0 replies

1 likes

  • 810 Views
  • 0 replies
  • 1 likes

Superuser Contribution offline Playlist wird gelöscht

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists verschwunden! Wenn ich mir die Speicherkapazität der SD K...

Newbie

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists versch...

Andrecito

Newbie

3882 Views

3 replies

1 likes

  • 3882 Views
  • 3 replies
  • 1 likes

Solved!! 7 day free trial

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

Casual Listener

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

sdfonseca-co

Newbie

897 Views

4 replies

0 likes

  • 897 Views
  • 4 replies
  • 0 likes

Solved!! "Playing music is not yet supported" - Google Assistant

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out?

Roadie

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out? 

Joe

Community Legend

6230 Views

5 replies

3 likes

  • 6230 Views
  • 5 replies
  • 3 likes

Again more problems

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "Storage" has disappeared, as always. Next day all the...

Casual Listener

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "St...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Is there a limit/threshold for how many songs you can download?

Hi everyone Is there a limit/threshold for how many songs you can download on an Android & Desktop?

Visitor

Hi everyone   Is there a limit/threshold for how many songs you can download on an Android & Desktop?

user-removed

Not applicable

2453 Views

2 replies

0 likes

  • 2453 Views
  • 2 replies
  • 0 likes

Refuses to download playlists, Storage "full"

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redownload all my songs again so I hit the "download pla...

Newbie

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redow...

dinomight

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Notifications cutting out music

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that is to turn on Do Not Disturb, on my phone, and the...

Casual Listener

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that...

ChickenWithWing

Newbie

1516 Views

3 replies

0 likes

  • 1516 Views
  • 3 replies
  • 0 likes

Playback slow on my samsung mobile

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account and worked fine. Tried another free account on my ph...

Visitor

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account a...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

cannot login

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

Regular

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

BlueGambler

Regular

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes

Can't download local files on oneplus5

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting to download.... Any ideas?

Newbie

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting ...

Joe

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Offline music automatically deleting

Disclaimer: my daily driver is a OnePlus 5, 6GB My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature. This feature has been working fine up until a month ago when I updated my phone to the latest version o...

Newbie

Disclaimer: my daily driver is a OnePlus 5, 6GB   My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature.   This feature has been working fine...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Deja de reconocer la sd

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y nada PORFAVOR AYUDA!!! ya estoy desesperada, enserio ...

Casual Listener

He intentado todas las soluciones que han publicado, cuando porfin creo que funcionó, se traba la aplicación y se borra todo y peor aún, no reconoce la sd. Llevo una semana intentando arreglarlo y na...

user-removed

Not applicable

4435 Views

3 replies

0 likes

  • 4435 Views
  • 3 replies
  • 0 likes

Ok google play opens the artist on spotify, but no music

Hello When i say "ok google play elvis"Spotify opens with the elvis page, but the music wont automaticly start I already cleared the cache from the google cache and the spotify cache And restarted my phone.

Newbie

Hello   When i say "ok google play elvis" Spotify opens with the elvis page, but the music wont automaticly start   I already cleared the cache from the google cache and the spotify ca...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs won't play on offline mode

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "downloaded" song refuses to play. This phone is fairly new and I have...

Casual Listener

I have an Android phone and I have been struggling all day trying to get a downloaded playlist of 200+ songs to work on offline mode. It pulls up the song on offline mode, but the "download...

nbargof

Casual Listener

1741 Views

3 replies

5 likes

  • 1741 Views
  • 3 replies
  • 5 likes

Can't find artist

Hey, I am trying to listen to some songs by an artist named EGOIST. I live in Italy and my best friend can listen to their songs without any problems, while I can't even fine her on the android app(he also uses android). Any help?

Visitor

Hey, I am trying to listen to some songs by an artist named EGOIST. I live in Italy and my best friend can listen to their songs without any problems, while I can't even fine her on the android app(h...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

App deleted all my downloaded songs?

I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assuming that my phone was just slow (I'm on Premium, an...

Newbie

I was on my way to work, and I pulled up Spotify to play music. The app was slow from the get-go and wouldn't let me access my 'Artists' page in my 'Library.' I toggled my data on and back off, assum...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

I can't skip songs with headphone buttons!?!?

I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.

Casual Listener

I just cannot skip songs on my headphone. Two clicks do nothing it just pauses and unpauses a song. It works fine with other apps just not this one.

Moryseye

Casual Listener

21247 Views

2 replies

6 likes

Android
headphones
skip
  • 21247 Views
  • 2 replies
  • 6 likes