Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106481 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215931 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569163 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469468 Views
577 replies
40 likes
Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify app, I don't have any downloaded songs. I checked my...
Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify a...
Music Fan
596 Views
2 replies
0 likes
Hi, While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched.Regards
Hi, While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched. Regards
345 Views
0 replies
0 likes
It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.
It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.
580 Views
0 replies
0 likes
I have a somewhat related problem.I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids.So when I wanted to make a long video I unmounted my "normal" sdcard inserted a new one and recorded.Later I wanted to list...
I have a somewhat related problem. I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids. So when I wanted to make a long video I unmounted my "normal" sdcard...
Community Legend
571 Views
1 replies
0 likes
sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !
sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !
345 Views
0 replies
0 likes
Hi i have some sort of issue thats very annoying.anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though i cleared the filter. why doesnt it get back to the entire ...
Hi i have some sort of issue thats very annoying. anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though...
390 Views
0 replies
0 likes
Hello all,I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine.I think it's weird tho.
Hello all, I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine. I think it's ...
Newbie
869 Views
2 replies
3 likes
Hallo liebes Forum, kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nutzen kann? Solange man seinen Speicherort nicht selbst bestimmen ka...
Hallo liebes Forum, kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nu...
Newbie
14083 Views
9 replies
2 likes
Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?
Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?
Community Legend
520 Views
1 replies
0 likes
Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. Clear cache does not help, nor reinstalling spotify. Its not...
Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. ...
Music Fan
5781 Views
6 replies
1 likes
How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function
How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function
309 Views
0 replies
0 likes
So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to do?
So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to...
408 Views
0 replies
0 likes
Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?
Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?
465 Views
0 replies
0 likes
Hello all!I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner menu, it appears only one time after login (I did it s...
Hello all! I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner...
Community Legend
34543 Views
128 replies
9 likes
On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... I am trying to sync my songs again and I have all my loc...
On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... &nbs...
Gig Goer
1054 Views
1 replies
0 likes
I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet and how. Note, I don't have access to Spotify Prem...
I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet...
Community Legend
3194 Views
3 replies
0 likes
Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs from #s, A, and B. My account has been doing this for ...
Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs fro...
443 Views
0 replies
0 likes
I have a Jam Symphony speaker connected through WiFi. I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection. It will say "connected" then back to "devices available" instantly. I ...
I have a Jam Symphony speaker connected through WiFi. I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection. It will...
Casual Listener
7268 Views
6 replies
2 likes
Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification does. On a Pixel 2 - Android 8Version 8.4.26.770 arm...
Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification d...
662 Views
0 replies
1 likes
I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and have the playlist downloaded on the phone and mark ...
I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and ...
Newbie
5146 Views
11 replies
0 likes
