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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378372 Views

541 replies

34 likes

Account
Free
  • 378372 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7679 Views

0 replies

7 likes

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  • 7 likes

desconexion

Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo siempre se cierra . tengo un lg g3.Por favor una solu...

Newbie

Hola ya hace mucho uso spotify y ya es un problema constante que cierra solo se apaga y esto pasa cuando estoy escuchando y atiendo un what saap al mismo tiempo o alguna aplicacion al mismo tiempo si...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Local files not downloading

Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in that playlist, they aren't downloading and they are g...

Casual Listener

Two days ago Spotify deleted all my downloaded playlist, I read this might be because of the app updating itself... Now I downloaded it all again exept for the local files on my computer I have in th...

Shorrie

Casual Listener

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes

Solved!! I cannot turn shuffle off

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice. If I try to start my own song, the Shuffle Play button pulses and that is the only button I can press. When I try to turn shuffle off while mu...

Newbie

I am using Spotify Android on a Sony Xperia Z and cannot turn shuffle off or start a song of my own choice.    If I try to start my own song, the Shuffle Play button pulses and that is th...

Joe

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Unable to download Spotify Music Application from Play Store

I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartphone. Other applications work just fine, anyone kno...

Casual Listener

I'm not able to download theSpotify Music Application from the Play Store, after the download a message saying "package access helper has stopped unexpectedly" pops up. I've a Wiko Ufeel Prime smartp...

Joe

Community Legend

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Why does my spotify look different than everyone else's?

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs I do not and this is really confusing.

Newbie

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs ...

1106 Views

0 replies

0 likes

  • 1106 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a new account with my new email

Newbie

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a n...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Spotify starting automatically

Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else. Please help, it's driving me crazy!

Newbie

Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else.   Please help, it's driving me crazy!

360 Views

0 replies

0 likes

  • 360 Views
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  • 0 likes

Shuffle only

I have premium and it all of a sudden will only let me do suffle... Why?

Newbie

I have premium and it all of a sudden will only let me do suffle... Why?

RussAwakuni

Newbie

544 Views

2 replies

0 likes

  • 544 Views
  • 2 replies
  • 0 likes

Worst app on android

Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed

Newbie

Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed

444 Views

0 replies

2 likes

  • 444 Views
  • 0 replies
  • 2 likes

Downloaded playlists that update automatically / effect on song limit

I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically download the new, updated list as Spotify updates it? I...

Newbie

I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically down...

Shred00

Gig Goer

14235 Views

5 replies

6 likes

  • 14235 Views
  • 5 replies
  • 6 likes

Spotify Connect doesnt work anymore

Dear community,I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to work with the marantz receiver.I have the newest firmwa...

Casual Listener

Dear community, I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to wo...

maartenspot

Newbie

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Solved!! graphics android issue

I’m using a Samsung galaxy s8+ and the text on my app it’s blurred.Anyone knows how to fix it? Regards

Regular

I’m using a Samsung galaxy s8+ and the text on my app it’s  blurred. Anyone knows how to fix it?   Regards 

alex_meneses

Regular

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Offline Device

Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices. So, my ipad will say I have reached maximum number of oflline devices, i will check on offline device list and there's my gear s3 and android phone....

Regular

Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices.  So, my ipad will say I have reached maximum number of oflline devices, i will check on off...

348 Views

0 replies

0 likes

  • 348 Views
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Android Auto Album Art

When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second track queues up it goes away. Any ideas?

Visitor

When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly.  It sometimes seems to work when the phone is first connected, but once the second t...

AKoenig

Newbie

684 Views

1 replies

2 likes

  • 684 Views
  • 1 replies
  • 2 likes

Spotify Bluetooth Seat Easy Connect

Hello.I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks.How can i fix this?BR Philipp

Casual Listener

Hello. I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks. How can...

peppino_93

Casual Listener

6430 Views

7 replies

0 likes

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  • 7 replies
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O download de musicas no cartão SD foi desabilitado?

Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de selecionar entre Memória interna e SD.

Newbie

Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de se...

Cafecomlivros

Newbie

817 Views

1 replies

2 likes

bug
Sd
  • 817 Views
  • 1 replies
  • 2 likes

Android Auto: list of voice commands needed

I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car. There are several threads here in which users ask the same...

Regular

I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car.  ...

1437 Views

0 replies

3 likes

android auto
voice commands
  • 1437 Views
  • 0 replies
  • 3 likes

Unable to pay certain songs on phones???

 Why can't I listen to them on my phone????

Casual Listener

  Why can't I listen to them on my phone????

Joe

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

"Local files" songs stop playing after 1 second on phone only.

For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle it picks up there (for 1 second). This doesn't occur...

Newbie

For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle i...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes