Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110349 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222244 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578873 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476876 Views
577 replies
40 likes
the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists.Please fix it!best regards
the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists. Please fix...
Casual Listener
791 Views
2 replies
0 likes
Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal? I create a playlist comprising of an album, lets say Elbow in this case. I start to play and its only shuffle as I understand on free which...
Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal? I create a playlist comprising of an album, lets say Elbow in this case. I star...
Community Legend
465 Views
1 replies
0 likes
So hi i'm new here.My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded songs are gone they are not downloaded just saved. Than...
So hi i'm new here. My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded so...
Casual Listener
575 Views
2 replies
0 likes
Hi,I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I've tried reinstalling the app but it keeps showing up ...
Hi, I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I'v...
Casual Listener
930 Views
5 replies
0 likes
The Spotify will back the album cover on my Nexus 7.I have to move the cover of the album twice to go to the next song.After a while, the album cover is backed one position backwards.I treid to reinstall app, not solved.
The Spotify will back the album cover on my Nexus 7. I have to move the cover of the album twice to go to the next song. After a while, the album cover is backed one position backwards. I tre...
252 Views
0 replies
0 likes
As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though).And yes, I've tried various solutions mentioned in other topics like this: logging out from all devices, eve...
As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though). And yes, I've tried various solutions mentioned in othe...
Regular
4241 Views
8 replies
0 likes
Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify app, I don't have any downloaded songs. I checked my...
Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify a...
Music Fan
598 Views
2 replies
0 likes
Hi, While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched.Regards
Hi, While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched. Regards
351 Views
0 replies
0 likes
It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.
It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.
583 Views
0 replies
0 likes
I have a somewhat related problem.I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids.So when I wanted to make a long video I unmounted my "normal" sdcard inserted a new one and recorded.Later I wanted to list...
I have a somewhat related problem. I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids. So when I wanted to make a long video I unmounted my "normal" sdcard...
Community Legend
578 Views
1 replies
0 likes
sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !
sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !
351 Views
0 replies
0 likes
Hi i have some sort of issue thats very annoying.anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though i cleared the filter. why doesnt it get back to the entire ...
Hi i have some sort of issue thats very annoying. anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though...
395 Views
0 replies
0 likes
Hello all,I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine.I think it's weird tho.
Hello all, I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine. I think it's ...
Newbie
874 Views
2 replies
3 likes
Hallo liebes Forum, kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nutzen kann? Solange man seinen Speicherort nicht selbst bestimmen ka...
Hallo liebes Forum, kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nu...
Newbie
14101 Views
9 replies
2 likes
Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?
Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?
Community Legend
530 Views
1 replies
0 likes
Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. Clear cache does not help, nor reinstalling spotify. Its not...
Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. ...
Music Fan
5806 Views
6 replies
1 likes
How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function
How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function
310 Views
0 replies
0 likes
So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to do?
So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to...
412 Views
0 replies
0 likes
Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?
Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?
469 Views
0 replies
0 likes
Hello all!I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner menu, it appears only one time after login (I did it s...
Hello all! I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner...
Community Legend
34918 Views
128 replies
9 likes
