Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Just got a new Nexus 5X, it's a great phone but there's no microSD slot, which means I have to store my music on the phone itself, which doesn't have much memory. To remedy this, I bought a 32 gig USB Type C thumb drive to sync my offline files to......
Just got a new Nexus 5X, it's a great phone but there's no microSD slot, which means I have to store my music on the phone itself, which doesn't have much memory. To remedy this, I bought a ...
Newbie
708 Views
3 replies
0 likes
SInce yesterday's update, Spotify on my phone (LG Stylo 2) and tablet (Amazon Fire 7", 2015 edition running CM12) will play a song (any song) for anywhere from 2 to 30 seconds and stop. This isn't a buffering issue: I've had Wi-Fi buffering problems ...
SInce yesterday's update, Spotify on my phone (LG Stylo 2) and tablet (Amazon Fire 7", 2015 edition running CM12) will play a song (any song) for anywhere from 2 to 30 seconds and stop. &n...
857 Views
0 replies
3 likes
ik kan niet inloggen met me facebook op de app van spotify maar wel op de website... als ik aanmeld staat er ongeldig gebruikersnaam/ wachtwoord . HELP !
ik kan niet inloggen met me facebook op de app van spotify maar wel op de website ... als ik aanmeld staat er ongeldig gebruikersnaam/ wachtwoord . HELP !
Roadie
573 Views
2 replies
0 likes
Hi,Spotify on my phone is trying to connect to every device nearby via Spotify connect, even to others people phones. It's even more strange that it's happening when I'm in public with no WiFi connections. It's just starting to play my music on some ...
Hi, Spotify on my phone is trying to connect to every device nearby via Spotify connect, even to others people phones. It's even more strange that it's happening when I'm in public with no WiFi conn...
269 Views
0 replies
0 likes
I have Spotify set up as my default audio player in Assistant. When I say, "Play Born Under a Bad Sign" with Play Music as my default player it says, "Proceeding to Play Born Under a Bad Sign by Albert King" then plays it. When Spotify is my default ...
I have Spotify set up as my default audio player in Assistant. When I say, "Play Born Under a Bad Sign" with Play Music as my default player it says, "Proceeding to Play Born Under a Bad Sig...
Casual Listener
7678 Views
16 replies
6 likes
Hello community !A member of my family has got a Spotify premium account, and sometimes uses my Node 2 player with Spotify Connect. He's got a Huawei Smartphone and everything works fine so far.Actually I created my own Spotify Premium account, and t...
Hello community ! A member of my family has got a Spotify premium account, and sometimes uses my Node 2 player with Spotify Connect. He's got a Huawei Smartphone and everything works fine so far. A...
Community Legend
1386 Views
1 replies
0 likes
HelloIf I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming? I'm asking because I'd like to know if I set my streaming quality on my phone ...
Hello If I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming? I'm asking becau...
Community Legend
348 Views
1 replies
0 likes
I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but where did those extra 9 songs come from/go? I don't kn...
I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but whe...
417 Views
0 replies
0 likes
I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.
I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.
Newbie
9291 Views
8 replies
0 likes
8OO>>274>9543 American airlines phone number forreservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines is really easy American phone-number US for flight booking @50% off-$150 discount@@@...
8OO>>274>9543 American airlines phone number for reservations flight booking US Dial American Airlines Reservation Phone Number! Booking a flight in American Airlines is really...
396 Views
0 replies
0 likes
American Airlines Phone Number®(8OO) 274-9543=CallAirlines (American + Reservations71)(Booking7+AA) phone number for Cheap Flights Tickets booking (American + Reservations71 +Phone +Number) American airlines contact phone number usAmerican airlines c...
American Airlines Phone Number®(8OO) 274-9543=CallAirlines (American + Reservations71)(Booking7+AA) phone number for Cheap Flights Tickets booking (American + Reservations71 +Phone +N...
261 Views
0 replies
0 likes
Hi all, I would love to save the playlist cover with the spotify code in the bottom for sharing to instagram or other, is there a way to do that? I read some websites suggesting to click on the image cover and it appears a save button but in none of ...
Hi all, I would love to save the playlist cover with the spotify code in the bottom for sharing to instagram or other, is there a way to do that? I read some websites suggesting to click on ...
390 Views
0 replies
0 likes
I can't play any song in spotify. Mohd WaseemEmail id: waseemm639@gmail.com
I can't play any song in spotify. Mohd Waseem Email id: waseemm639@gmail.com
267 Views
0 replies
0 likes
Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (hopefully) like. I don't mean just a playlist of trac...
Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (ho...
Regular
10738 Views
5 replies
0 likes
Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I use Bluetooth or wired connections. Altering art is ...
Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I u...
Newbie
1111 Views
1 replies
1 likes
Hey, So I've recently replaced my Samsung s5 with a very well kept Oneplus 1. When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or headphones, I select a track or tap the timeline to go to a different part of t...
Hey, So I've recently replaced my Samsung s5 with a very well kept Oneplus 1. When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or head...
447 Views
0 replies
0 likes
Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músicas offline disponíveis no Spotify do meu celular. M...
Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músic...
1649 Views
0 replies
3 likes
So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, where all my offline music is.Thanks.
So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, wher...
Community Legend
497 Views
1 replies
1 likes
Hey community, I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly no longer shows up on the home or browse tabs. I have to go to playlists and search for...
Hey community, I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly n...
353 Views
0 replies
0 likes
Hi! I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobile I get the first track of each CD repeated. The last part of th...
Hi! I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobi...
Casual Listener
798 Views
2 replies
1 likes
