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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110356 Views

26 replies

3 likes

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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222259 Views

141 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578888 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476884 Views

577 replies

40 likes

Account
Free
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Solved!! After all songs randomly deleted, having problems syncing local offline playlists on phone VERY SLOW

On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... I am trying to sync my songs again and I have all my loc...

Gig Goer

On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... &nbs...

chiefjoboo

Gig Goer

1058 Views

1 replies

0 likes

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  • 1 replies
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Can I get to preferences on an android tablet?

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet and how. Note, I don't have access to Spotify Prem...

Newbie

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet...

Joe

Community Legend

3217 Views

3 replies

0 likes

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  • 3 replies
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Shuffle not using all songs

Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs from #s, A, and B. My account has been doing this for ...

Casual Listener

Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs fro...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Won't play on Jam speaker?

I have a Jam Symphony speaker connected through WiFi. I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection. It will say "connected" then back to "devices available" instantly. I ...

Newbie

I have a Jam Symphony speaker connected through WiFi.  I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection.  It will...

Hub61

Casual Listener

7282 Views

6 replies

2 likes

  • 7282 Views
  • 6 replies
  • 2 likes

Using the bluetooth back button does not restart the song.

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification does. On a Pixel 2 - Android 8Version 8.4.26.770 arm...

Newbie

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification d...

669 Views

0 replies

1 likes

  • 669 Views
  • 0 replies
  • 1 likes

Spotify Won't Sync Local Tracks On My Phone

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and have the playlist downloaded on the phone and mark ...

Newbie

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and ...

damianbrand

Newbie

5158 Views

11 replies

0 likes

  • 5158 Views
  • 11 replies
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Spotify premium deleted my "Offline music"

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fill the space as if it were still there . Is there no...

Newbie

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fil...

user-removed

Not applicable

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Sd card not recognized by the phone after spotify syncing

Hi. I use a Galaxy Note 8 Android 7.1.1. I have a 128gb sd card. Normally is works fine. I have my media on it. After downloading my Spotify songs to the sd, the sd card is not round by the phone. Already tried reinstalling and formatting sd card 4 t...

Newbie

Hi.  I use a Galaxy Note 8 Android 7.1.1.   I have a 128gb sd card. Normally is works fine. I have my media on it.   After downloading my Spotify songs to the sd, the sd card is n...

321 Views

0 replies

0 likes

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Superuser Contribution USB-C 3.5 headphone adapter, 8.0 Oreo and Pixel audio problems

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone. I was originally convinced it was a hardware issue, but an adapter...

Casual Listener

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone.   I was ...

825 Views

0 replies

1 likes

  • 825 Views
  • 0 replies
  • 1 likes

Superuser Contribution offline Playlist wird gelöscht

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists verschwunden! Wenn ich mir die Speicherkapazität der SD K...

Newbie

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists versch...

Andrecito

Newbie

3895 Views

3 replies

1 likes

  • 3895 Views
  • 3 replies
  • 1 likes

Solved!! 7 day free trial

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

Casual Listener

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

sdfonseca-co

Newbie

931 Views

4 replies

0 likes

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  • 4 replies
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Solved!! "Playing music is not yet supported" - Google Assistant

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out?

Roadie

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out? 

Joe

Community Legend

6255 Views

5 replies

3 likes

  • 6255 Views
  • 5 replies
  • 3 likes

Again more problems

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "Storage" has disappeared, as always. Next day all the...

Casual Listener

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "St...

329 Views

0 replies

0 likes

  • 329 Views
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Is there a limit/threshold for how many songs you can download?

Hi everyone Is there a limit/threshold for how many songs you can download on an Android & Desktop?

Visitor

Hi everyone   Is there a limit/threshold for how many songs you can download on an Android & Desktop?

user-removed

Not applicable

2468 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Refuses to download playlists, Storage "full"

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redownload all my songs again so I hit the "download pla...

Newbie

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redow...

dinomight

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Notifications cutting out music

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that is to turn on Do Not Disturb, on my phone, and the...

Casual Listener

Whenever I play music and receive a notification, the music dips down in volume, or cuts out completely. That is seriously annoying. I'm reading from a Google search that the only way to correct that...

ChickenWithWing

Newbie

1534 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playback slow on my samsung mobile

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account and worked fine. Tried another free account on my ph...

Visitor

Hi. Streamed and downloaded songs playback really slowly like speed has been slowed down. Tried restarting phone....re installing .. clearing cache... and installed on another phone with my account a...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
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cannot login

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

Regular

i use android v. 4.1.2 and when i try to login to my account the app closed it self how can i solve this

BlueGambler

Regular

462 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't download local files on oneplus5

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting to download.... Any ideas?

Newbie

I've had the files downloaded and all was working fine but for no apparent reason the files were removed and I can't download the again. Not on wifi and not on cellular. It just keeps saying waiting ...

Joe

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Offline music automatically deleting

Disclaimer: my daily driver is a OnePlus 5, 6GB My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature. This feature has been working fine up until a month ago when I updated my phone to the latest version o...

Newbie

Disclaimer: my daily driver is a OnePlus 5, 6GB   My entire library of music (1,000 plus songs) is downloaded to my phone using the offline feature.   This feature has been working fine...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes