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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854690 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854690 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20446 Views
  • 3 replies
  • 0 likes
  • 20446 Views
  • 3 replies
  • 0 likes

No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

  • Casual Listener
  • Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

  • Newbie
  • Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...
  • Kinesico
  • Newbie
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

  • Visitor
  • I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

  • Casual Listener
  • Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...
  • mnsc
  • Gig Goer
  • 346 Views
  • 2 replies
  • 1 likes
  • bug
  • 346 Views
  • 2 replies
  • 1 likes

Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

  • Casual Listener
  • Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...
  • 346 Views
  • 0 replies
  • 1 likes
  • 346 Views
  • 0 replies
  • 1 likes

Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

  • Newbie
  • Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Superuser Contribution my playlist is fine on my pc but on my phone each song in the fplaylist is coming up as a playlist w

The playlists on my pc are fine but on my samsung phone each song is it's own playlist.How do I recify this?

  • Casual Listener
  • The playlists on my pc are fine but on my samsung phone each song is it's own playlist. How do I recify this?
  • kcabej
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

No Voice to Text / Mic Button on Keyboard

OS: Android 7.0Phone: LG V20Carrier: SprintSpotify Version: 8.4.4.810 armV7When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability failure and an unacceptable omission. This issue has been re...

  • Regular
  • OS: Android 7.0 Phone: LG V20 Carrier: Sprint Spotify Version: 8.4.4.810 armV7 When typing in the search field of Spotify, the Google Keyboard's microphone disappears. This is an access ability...
  • błażejpuchalski
  • Newbie
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

No puedo importar música de mi sd

En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?

  • Newbie
  • En mi android no me aparece la opción de importar. Qué puedo hacer para agregar mis archivos locales?
  • 736 Views
  • 0 replies
  • 3 likes
  • 736 Views
  • 0 replies
  • 3 likes

Trouble with offline listening and new phone

2 questions here:1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode"2. i didnt realize that you had to log into your account once every 30 days to keep your subscri...

  • Newbie
  • 2 questions here: 1. I just got the Galaxy S8 and its telling me im not allowed to play all of the albums i have downloaded when i switch to "offline mode" 2. i didnt realize that you had to log in...
  • Joe
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Songs not playing in order

I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and shuffle is NOT on.Huawei P9

  • Casual Listener
  • I have 250 songs in my playlist. It plays song 1-225 in order but then it starts over from 1 again. THAT means I have to physically press play on every song from 225-250. All songs are dowloaded and ...
  • Ram_k
  • Casual Listener
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Solved!! Thumbs Up is adding songs to the wrong playlist

So I created a new playlist today, and before that was pretty much exclusively using one playlist. I created a radio station off of the new playlist to find some new stuff to add to it, and now, every time I thumbs up a song on the radio station, it'...

  • Casual Listener
  • So I created a new playlist today, and before that was pretty much exclusively using one playlist.  I created a radio station off of the new playlist to find some new stuff to add to it, and now...
  • Joe
  • Community Legend
  • 744 Views
  • 3 replies
  • 0 likes
  • 744 Views
  • 3 replies
  • 0 likes

Can't delete app data/reach offline songs in my SD card (Android 6)

All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size). They are stored in my SD card. I tried deleting ...

  • Regular
  • All of a sudden the offline songs I had on my Sansung Galaxy J5 weren't accessible without Internet connection but the phone told me that Spotify app still used 900 MB for my data (excluding app size...
  • liootas
  • Regular
  • 2859 Views
  • 8 replies
  • 0 likes
  • 2859 Views
  • 8 replies
  • 0 likes

Disable shuffle when playing albums via Android Auto

I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit. When I play an album, I like to listen to the songs in the order in which they appear on the album, but Andr...

  • Newbie
  • I am a Spotify Premium user and love the product, but have a small niggle when accessing spotify through Android Auto via my car's head unit.  When I play an album, I like to listen to the songs...
  • 727 Views
  • 0 replies
  • 8 likes
  • 727 Views
  • 0 replies
  • 8 likes

Trouble with Juli 3 Update

Hi, yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and android asks to kill the non responding app. Something is wrong ...

  • Regular
  • Hi,   yesterday i got an update of the Spotify Client. If i try to play Music the app just crash. If i try to open the Spotify Connect/Devices page the app freezes with a black screen and andr...
  • Shiro
  • Regular
  • 151 Views
  • 2 replies
  • 0 likes
  • 151 Views
  • 2 replies
  • 0 likes

Downloaded songs keep getting removed

Hi guys,I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happened at least 5 times to me now.Thanks in advance,Glynn

  • Newbie
  • Hi guys, I was wondering if anybody else was having the same ongoing issue that I do. Every so often, all my downloaded songs are removed completely and I cannot listen to any offline. It has happ...
  • 82 Views
  • 0 replies
  • 0 likes
  • 82 Views
  • 0 replies
  • 0 likes

Solved!! Crashing right after playing any song or even just opening radio tab

Hey, since yesterday i can not use the app anymore.It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home screen. Opening it again displays a dark screen for a second...

  • Casual Listener
  • Hey, since yesterday i can not use the app anymore. It opens fine, i browse to a song, start it, it plays for about half a second and then the app just quits and my phone returns to the home scree...
  • Teslatradeup
  • Regular
  • 2813 Views
  • 3 replies
  • 0 likes
  • 2813 Views
  • 3 replies
  • 0 likes

Local Files and Android

Hi,Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I copied them onto my phone storage (android). I was abl...

  • Newbie
  • Hi, Just trying to clarify some things, hopefully more knowledgable members can help me out here. I have some songs that aren't on the spotify library (covers/remixes/foregin languages/etc.) and I...
  • Joe
  • Community Legend
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Horrible update

I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.

  • Newbie
  • I don't want the new update but I can't​ get rid of it. I tried everything and I don't know what to do anymore.
  • Joe
  • Community Legend
  • 206 Views
  • 2 replies
  • 0 likes
  • 206 Views
  • 2 replies
  • 0 likes

Unknown User

Hello, I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to. Today when listening to one of my playlists the songs started changin...

  • Newbie
  • Hello,    I was using my spotify on my android as usual but i have noticed how the "Discover Weekly" have changed drasticly the latest weeks. Containing music i would never listen to.&nbs...
  • Joe
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes