Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386499 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I created a new account a few minutes ago. Now I want to test premium for 7 days. I only get the offer for 30 days.
I created a new account a few minutes ago. Now I want to test premium for 7 days. I only get the offer for 30 days.
Community Legend
414 Views
1 replies
0 likes
My music will stop playing, or after I restart my phone spotify will automatically be playing on some external device that I never connected to. I also get constant annoying pop-ups telling me to connect to some stupid spotiamb or external device and...
My music will stop playing, or after I restart my phone spotify will automatically be playing on some external device that I never connected to. I also get constant annoying pop-ups telling me to con...
Community Legend
789 Views
3 replies
0 likes
Tengo un problema con la tarjeta de memoria externa, a veces cuando reviso el "Almacenamiento" de Spotify no me reconoce la memoria, hay veces en que si la reconoce. Entonces transfiero mis canciones a la memoria sd y cuando está apunto de finalizar ...
Tengo un problema con la tarjeta de memoria externa, a veces cuando reviso el "Almacenamiento" de Spotify no me reconoce la memoria, hay veces en que si la reconoce. Entonces transfiero mis canciones...
265 Views
0 replies
0 likes
Previously, when I had the repeat mode set to "repeat one track" and I changed to a different track, the playback mode would stay set to "repeat one". Now, when I use the next/previous buttons or choose a different track from the library interface, t...
Previously, when I had the repeat mode set to "repeat one track" and I changed to a different track, the playback mode would stay set to "repeat one". Now, when I use the next/previous buttons or cho...
442 Views
0 replies
2 likes
just bought a new phone from ZTE and have been listening spotify continuously on this phone with no problems at all. But these days, whenever my phone goes to sleep or i lock my screen, the music stops playing and when i unlock my phone again, i find...
just bought a new phone from ZTE and have been listening spotify continuously on this phone with no problems at all. But these days, whenever my phone goes to sleep or i lock my screen, the music sto...
Casual Listener
11962 Views
6 replies
3 likes
I just wasted 15 minutes in chat help with a moron. I'm a week or two into my trial, happy with it and intend to continue paying for it each month. Except for one thing. To summarise the issue: If I listen in online mode, playing only songs saved to ...
I just wasted 15 minutes in chat help with a moron. I'm a week or two into my trial, happy with it and intend to continue paying for it each month. Except for one thing. To summaris...
Roadie
3591 Views
3 replies
1 likes
American airlines support TollFree phone number Get American airlines support TollFree phone number for usa flight bookingyou may call American airlines nn- support TollFree phone number for reservations flight booking USAmerican phone-support TollFr...
American airlines support TollFree phone number Get American airlines support TollFree phone number for usa flight booking you may call American airlines nn- support TollFree ph...
434 Views
0 replies
0 likes
I have a Galaxy 7 and I tried to move the app over to my SD card to free up space on my device storage. The files were transferring but the app became unresponsive and I couldn't get it to work. I uninstalled and reinstalled. I thought I have saved w...
I have a Galaxy 7 and I tried to move the app over to my SD card to free up space on my device storage. The files were transferring but the app became unresponsive and I couldn't get it to work. I un...
Community Legend
794 Views
5 replies
0 likes
About a week ago, I got to work and realized that my 200+ saved for offline albums had unsaved themselves. All my playlists were still there but all albums were gone. When I got home that night, I redownloaded those 200+ albums. The next morning, the...
About a week ago, I got to work and realized that my 200+ saved for offline albums had unsaved themselves. All my playlists were still there but all albums were gone. When I got home t...
Regular
498 Views
2 replies
0 likes
Every few days my library is not accessible in offline mode, I have to log online and re-download all my music. Is there a way to stop this from happening? Seems redundant to continuously use my data to download same music over and over again.
Every few days my library is not accessible in offline mode, I have to log online and re-download all my music. Is there a way to stop this from happening? Seems redundant to continuously use my data...
Regular
414 Views
1 replies
0 likes
Spotify randomly deleted my music after I download any playlist or songs
Spotify randomly deleted my music after I download any playlist or songs
Regular
342 Views
1 replies
0 likes
Just got a new Nexus 5X, it's a great phone but there's no microSD slot, which means I have to store my music on the phone itself, which doesn't have much memory. To remedy this, I bought a 32 gig USB Type C thumb drive to sync my offline files to......
Just got a new Nexus 5X, it's a great phone but there's no microSD slot, which means I have to store my music on the phone itself, which doesn't have much memory. To remedy this, I bought a ...
Newbie
784 Views
3 replies
0 likes
SInce yesterday's update, Spotify on my phone (LG Stylo 2) and tablet (Amazon Fire 7", 2015 edition running CM12) will play a song (any song) for anywhere from 2 to 30 seconds and stop. This isn't a buffering issue: I've had Wi-Fi buffering problems ...
SInce yesterday's update, Spotify on my phone (LG Stylo 2) and tablet (Amazon Fire 7", 2015 edition running CM12) will play a song (any song) for anywhere from 2 to 30 seconds and stop. &n...
910 Views
0 replies
3 likes
ik kan niet inloggen met me facebook op de app van spotify maar wel op de website... als ik aanmeld staat er ongeldig gebruikersnaam/ wachtwoord . HELP !
ik kan niet inloggen met me facebook op de app van spotify maar wel op de website ... als ik aanmeld staat er ongeldig gebruikersnaam/ wachtwoord . HELP !
Roadie
639 Views
2 replies
0 likes
Hi,Spotify on my phone is trying to connect to every device nearby via Spotify connect, even to others people phones. It's even more strange that it's happening when I'm in public with no WiFi connections. It's just starting to play my music on some ...
Hi, Spotify on my phone is trying to connect to every device nearby via Spotify connect, even to others people phones. It's even more strange that it's happening when I'm in public with no WiFi conn...
398 Views
0 replies
0 likes
I have Spotify set up as my default audio player in Assistant. When I say, "Play Born Under a Bad Sign" with Play Music as my default player it says, "Proceeding to Play Born Under a Bad Sign by Albert King" then plays it. When Spotify is my default ...
I have Spotify set up as my default audio player in Assistant. When I say, "Play Born Under a Bad Sign" with Play Music as my default player it says, "Proceeding to Play Born Under a Bad Sig...
Casual Listener
8653 Views
16 replies
6 likes
Hello community !A member of my family has got a Spotify premium account, and sometimes uses my Node 2 player with Spotify Connect. He's got a Huawei Smartphone and everything works fine so far.Actually I created my own Spotify Premium account, and t...
Hello community ! A member of my family has got a Spotify premium account, and sometimes uses my Node 2 player with Spotify Connect. He's got a Huawei Smartphone and everything works fine so far. A...
Community Legend
1474 Views
1 replies
0 likes
HelloIf I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming? I'm asking because I'd like to know if I set my streaming quality on my phone ...
Hello If I use the option to play through my sonos speakers from the Spotify app, does it still stream from my phone to sonos, or does Sonos take over and do the streaming? I'm asking becau...
Community Legend
396 Views
1 replies
0 likes
I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but where did those extra 9 songs come from/go? I don't kn...
I was looking at my playlist and I noticed that my phone said it contains 1000 songs. On my PC (Windows 10), however, it claims to contain only 991 songs. Both of these are reasonable numbers but whe...
466 Views
0 replies
0 likes
I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.
I am on premium and wanted to download the spotify app on my new phone. SAMSUNG A5. I tried it via play store. It shows app is not compatible with my device.
Newbie
9474 Views
8 replies
0 likes
