Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375417 Views

541 replies

34 likes

Account
Free
  • 375417 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
  • 0 replies
  • 7 likes

Solved!! Radio based on ALL my music?

Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (hopefully) like. I don't mean just a playlist of trac...

Roadie

Is there a way to start a station based on all your music tastes, i.e. based on everything Spotify knows about what you like? So you can just hit 'Play' and get an endless stream of tracks you'll (ho...

rlowe

Regular

11307 Views

5 replies

0 likes

  • 11307 Views
  • 5 replies
  • 0 likes

Why does Spotify speed up playback?

Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I use Bluetooth or wired connections. Altering art is ...

Casual Listener

Music recorded at 85 bpm, should not be played back at any other speed. I have noticed that Spotify's playback speed is faster than the originals in ever single case so far, regardless of whether I u...

zarcothellis

Newbie

1176 Views

1 replies

1 likes

  • 1176 Views
  • 1 replies
  • 1 likes

Bluetooth devices issue. Spotify 'jumping' music tracks when selecting songs.

Hey, So I've recently replaced my Samsung s5 with a very well kept Oneplus 1. When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or headphones, I select a track or tap the timeline to go to a different part of t...

Casual Listener

Hey,   So I've recently replaced my Samsung s5 with a very well kept Oneplus 1.    When using Spotify with my Mpow Cheetah bluetooth headphones or anyone Bluetooth speakers or head...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Não consigo ouvir minhas músicas baixadas

Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músicas offline disponíveis no Spotify do meu celular. M...

Newbie

Baixei algumas playlist e também criei algumas. Todas as minhas playlist eu baixei no celular para ouvir offline e depois que eu escutei música compartilhada com o computador, não tenho mais as músic...

1704 Views

0 replies

3 likes

  • 1704 Views
  • 0 replies
  • 3 likes

Why isn't my locally downloaded music not showing up in my "SONGS"

So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, where all my offline music is.Thanks.

Newbie

So I managed to download songs from my computer on to my phone. However, even though I managed to download the playlist offline on my phone, I can't seem to find the music in my "Songs" section, wher...

Joe

Community Legend

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Can't find discover weekly

Hey community, I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly no longer shows up on the home or browse tabs. I have to go to playlists and search for...

Newbie

Hey community,         I recently switched my account to from premium to premium for family. Unfortunately, something happened when I signed back in... My discover weekly n...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Spotify ignores track numbers - fails to download local files properly

Hi! I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobile I get the first track of each CD repeated. The last part of th...

Casual Listener

Hi!   I have audio books as local files on the format "Artist - Title - CD # - track #". All works well on desktop when I add the files to a playlist, but when I download the list to mobi...

C3rb

Casual Listener

886 Views

2 replies

1 likes

  • 886 Views
  • 2 replies
  • 1 likes

Spotify is not an option in the Android auto Phone app

I have had spotify for a while now. I then got the android auto app on my phone. The AA app does not show the option for android auto app. It does show me the google play music and Tunein radio app, but not spotify. However, Spotify songs will keep s...

Newbie

I have had spotify for a  while now. I then got the android auto app on my phone.  The AA app does not show the option for android auto app. It does show me the google play music and Tunei...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Headset (wired) button skip song issue

I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-taps), it skips 2 songs again (same as the 2 tap ca...

Newbie

I have a Nokia 6 with the latest Nougat build. Every time, when my phone is locked and I want to skip a song (double-tap), it skips 2 songs (!). And also, if I want to go to the previous song (three-...

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

New Phone s8

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Casual Listener

I just got a new phone and have a premium account but when i logged in none of my music is showing up. And is is asking for me to go premium? How can i get my music back

Joe

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

Bluetooth and spotify

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No Info". Has anyone else experienced this issue or am...

Casual Listener

About a month ago, I noticed that the album and artist info do not appear on the screen in my car while using bluetooth. The song title will show but where the album and artist info are, it says "No ...

coco_chow

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Notification controls disappear occasionally

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I have to stop whatever I'm doing and go back into th...

Visitor

The notification controls that pop up when you play music on the app occasionally disappear when I pause a song. This doesn't happen every time but every 2 or 3. When it does it's annoying because I ...

KiwiKeeper

Newbie

872 Views

1 replies

3 likes

  • 872 Views
  • 1 replies
  • 3 likes

Google Assistant Integration

Has Google assistant been fully integrated yet? I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order. For instance with Siri or Google play music using assistant if I say "play album concrete an...

Visitor

Has Google assistant been fully integrated yet?  I picked up a Note 8 and when using Google assistant to play an album it ignores the album part of the order.    For instance with Si...

Sl33py

Regular

3976 Views

6 replies

0 likes

  • 3976 Views
  • 6 replies
  • 0 likes

Solved!! Updating account

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should update my account, I can't do this wIthout agreeing ...

Newbie

I pay for my spotify through my vodaphone account, which gives me premium spotify, but at the moment I'm only receiving the 'free' service' Ive spoken to vodaphone about this and they said I should u...

Joe

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Local Files Added, But Not Playing

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that I had to reset my phone and restored all the apps/s...

Casual Listener

Hi Folks. I have created a folder on my desktop and put my local files that I cannot find on Spotify in it so I can listen them on my playlists on Spotify. Everything was OK till three days ago that ...

Maz1354

Casual Listener

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Spotify won't connect to the wifi

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just appear with a "no internet connection available" err...

Newbie

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just a...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Can't sync local files to android anymore?

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announcement that Spotify no longer supports the syncing of l...

Casual Listener

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announceme...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Play downloaded content while offline

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip. So I downloaded a bunch of music so that it would be available when I was out of coverage area. Only trouble is that the app couldn't verify my sign-in when ...

Casual Listener

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip.  So I downloaded a bunch of music so that it would be available when I was out of coverage area.&nbsp...

eric4merica

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

Spotify interface missing some menus

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...

Music Fan

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...

EJP619

Music Fan

510 Views

2 replies

0 likes

  • 510 Views
  • 2 replies
  • 0 likes

Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

1008 Views

2 replies

0 likes

  • 1008 Views
  • 2 replies
  • 0 likes