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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

Newbie

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...

Lee

Spotify

364 Views

1 replies

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Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

Newbie

Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...

Lee

Spotify

421 Views

1 replies

0 likes

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Solved!! I don't received all premium privilege...

I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should I do to recieve those? PS. Sry for my bad Eng. I'm from ...

Casual Listener

I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should ...

Nico

Community Legend

840 Views

3 replies

0 likes

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Delted music off data

Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school and the wifi blocks downloading music. I go to lis...

Composer

Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school...

265 Views

0 replies

0 likes

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Problemas com as imagens dos albuns da musicas

As imagens dos albuns das musicas não estão carregando mais.

Newbie

As imagens dos albuns das musicas não estão carregando mais.

jonofacer

Casual Listener

8738 Views

1 replies

0 likes

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Previous/back button for lock screen

Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone idk) how can i visualize the song on the lock screen...

Casual Listener

Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone i...

389 Views

0 replies

0 likes

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Very slow downloading speed and no playback

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify.I also have issues with the playback, whenever am using my phone data or WiFi and try to listen ...

Newbie

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify. I also have issues with the playback, whene...

630 Views

0 replies

0 likes

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Disappearing Songs

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunately, they were on Discover Weekly and the second I g...

Newbie

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunate...

335 Views

0 replies

0 likes

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Download playlists go to saved songs folder

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have done a clean program reinstall and rebooted my phone. ...

Newbie

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have don...

1527 Views

0 replies

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Spotity new interface

Hi! Well, I see in a Latin playlist (I'm argentinian) this interface:*Edit: In Windows I found the same interface too*Android:Android playlist viewAndroid playing viewWindows 10:Windows 10 playlist viewWindows 10 playing view But only can see this be...

Regular

Hi! Well, I see in a Latin playlist (I'm argentinian) this interface: *Edit: In Windows I found the same interface too* Android: Android playlist view Android playing view Windows 10: Windo...

Maxim

Spotify Star

2474 Views

3 replies

0 likes

Android
Interface
Windows
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Spotify contact

I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.

Casual Listener

I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.

aliyahmusic2015

Casual Listener

560 Views

2 replies

0 likes

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Premium get ads for concerts ??

I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not only are spotify trying to sell me artist like cashmer...

Roadie

I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not onl...

469 Views

0 replies

0 likes

stfu spotify
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Soiled it!

Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. You have no idea how long it took to create all of t...

Newbie

Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. Y...

Joe

Community Legend

342 Views

1 replies

0 likes

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How to fix downloading songs on android

Turn on app permissions, including the one for storage.

Newbie

Turn on app permissions, including the one for storage.

352 Views

0 replies

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Spotify app won't connect to the internet

I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connection to the internet and it won't let me search, br...

Casual Listener

I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connec...

_nonameftw_

Casual Listener

9825 Views

3 replies

1 likes

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Superuser Contribution Problema con premiun

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

Newbie

Favor chicos ingreso a mi cuenta y me dice que debo pagar nuevamente, favor ayuda

RodrigoPalma

Roadie

363 Views

2 replies

0 likes

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Spotify Connect/Google Cast on Google Home

I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network. Is there a way to control what devices can/can't ...

Newbie

I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network...

Joe

Community Legend

450 Views

1 replies

0 likes

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Shuffle songs poor results

For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added.Its very frustrating to say the least and forces me to listen to a Daily Mix play list instead...

Casual Listener

For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added. Its very frustrating to say the least and...

363 Views

0 replies

1 likes

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Musica Para Sozinha

Pessoal alguem poderia me ajudar ?A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha.Alguem sabe o que é isso ?

Newbie

Pessoal alguem poderia me ajudar ? A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha. Alguem sabe o que é isso ?

Bittencourt

Spotify Star

1543 Views

1 replies

2 likes

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Superuser Contribution Not able to remove downloads

I want to free up space on my phone by deleting music that i've downloaded. When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to remove from my library altogether. I only want to remove ...

Newbie

I want to free up space on my phone by deleting music that i've downloaded.  When I go to offline mode so i can see which music is downloaded and try to remove it the only way i can do it is to...

Ver

Spotify Legend

10489 Views

6 replies

0 likes

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