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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395174 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8402 Views

0 replies

7 likes

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Spotify won't connect to the wifi

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just appear with a "no internet connection available" err...

Newbie

I can stream songs using my mobile data or if I uninstall and reinstall Spotify it will download my nearing 3000 track offline playlist through the WiFi connection but once closed the app will just a...

307 Views

0 replies

0 likes

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Can't sync local files to android anymore?

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announcement that Spotify no longer supports the syncing of l...

Casual Listener

When I download local files to the desktop app they still play, but when I try to download them onto the android app I can't play them. Is there anyway to solve this issue? I heard of some announceme...

336 Views

0 replies

0 likes

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Play downloaded content while offline

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip. So I downloaded a bunch of music so that it would be available when I was out of coverage area. Only trouble is that the app couldn't verify my sign-in when ...

Casual Listener

I went on a roadtrip and new I would be out of coverage areas for vast portions of the trip.  So I downloaded a bunch of music so that it would be available when I was out of coverage area.&nbsp...

eric4merica

Casual Listener

548 Views

2 replies

0 likes

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Spotify interface missing some menus

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and library tab and the playlist tab is named browse in...

Music Fan

For some reason my Spotify app is missing some of the bottom menus. On my Samsung Galaxy s3 it only has a playlists, home, and search tab. However, on other devices I've seen it also has a radio and ...

EJP619

Music Fan

535 Views

2 replies

0 likes

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Car mutes when pausing tracks

Hello all I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model.My phone connected to the car integrated audio system using Bluetooth. Every time when i'm pausing the track being played, to hear something else (e.g. W...

Visitor

Hello all   I have Spotify Premium on my Android device, and I am driving on Seat Ibiza 2016 model. My phone connected to the car integrated audio system using Bluetooth.   Every time ...

Gmwhiteh

Newbie

1045 Views

2 replies

0 likes

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Bluetooth Streaming and Ford Sync

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I downloaded to the phone directly it plays fine. It ...

Newbie

Every time I play Spotify music through the bluetooth connection in my Ford it stutters and cuts out, the audio speed up and slows down randomly. It is impossible to listen to, yet if I play music I ...

andbu1

Newbie

10984 Views

7 replies

1 likes

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  • 7 replies
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How to edit the order of a playlist instead of the queue?

It looks like there is no such option on my android, but it used to work on my iOS? This function is disabled? Please help! I'm premium user!

Casual Listener

It looks like there is no such option on my android, but it used to work on my iOS?  This function is disabled?  Please help!  I'm premium user!

532 Views

0 replies

0 likes

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Airlines American~(8OO)~274~9543~Airlines Phone number=AA

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlines Customer Department Phone Number for getting connected the...

Casual Listener

Airlines American~(8OO)~274~9543~Airlines Phone number=AA Reservations phone number. Cheap Flights Tickets booking American Customer Service Phone Number so they can dial at American Airlin...

382 Views

0 replies

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airlines
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Call#Dial American (8OO)~274~9543 Airlines Phone Number

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, American Airlines Flight Status American airlines helpline nu...

Casual Listener

Call#Dial American (8OO)~274~9543 Airlines Phone Number American Airlines Flights. And Get Discounted rates American Airlines Helpline Phone Number, American Airlines Customer Care Number, ...

308 Views

0 replies

0 likes

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Music won't start playing

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume).Whole scenario looks like this: 1) I'm listening to music2) I use pause button3) I dismiss the notification of Spotify4) After 8 hours ...

Newbie

Since the update from 1-2 months ago Spotify App on my Android Device sometimes won't start playing music (resume). Whole scenario looks like this:   1) I'm listening to music 2) I use pause...

421 Views

0 replies

0 likes

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Can't listen to music

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up. When did playing music become premium? I've delete...

Casual Listener

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up....

Stormiest

Casual Listener

602 Views

2 replies

0 likes

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Frozen artwork & button

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... P.S. I am on the newest update

Newbie

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up....   ...

351 Views

0 replies

0 likes

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Solved!! Unwanted songs appearing on my personal playlists

Hallo Spotify CommunityI have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my playlist. I have even unfollowed the artist of those part...

Music Fan

Hallo Spotify Community I have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my play...

blackspark00

Music Fan

8918 Views

8 replies

0 likes

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Bluetooth crackling /Normalize Volume option

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify playback results in extreme crackling/static on all...

Newbie

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify ...

Joe

Community Legend

1091 Views

1 replies

1 likes

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  • 1 replies
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Spotify wont go online

Force stop ✔Reboot ✔Clear cache ✔Re-install (i cant... i downloaded 10 gb) I'm trying with Wi-Fi and/or LTE, i cant login.

Casual Listener

Force stop ✔ Reboot ✔ Clear cache ✔ Re-install (i cant... i downloaded 10 gb)   I'm trying with Wi-Fi and/or LTE, i cant login. 

Joe

Community Legend

822 Views

2 replies

0 likes

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where has the queue view gone in android?

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, or has it been removed altogether? If it's been rem...

Regular

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, ...

pacco65

Regular

3784 Views

8 replies

3 likes

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  • 3 likes

Music won't play after the opening ad for 30 minutes of ad free music

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc. It's just stops there and doesn't go away or conti...

Newbie

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc....

507 Views

0 replies

0 likes

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some musics that i could listen to on free spotify now aren't available on premium spotify

when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?

Newbie

when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?

333 Views

0 replies

0 likes

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Solved!! My music stops after a few tracks saying I have no conenction

when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just above the currently playing bar) it says 'No Internet...

Regular

when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just ab...

Ben2906

Regular

1155 Views

7 replies

0 likes

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Desbloquear Zenfon3 pelo spotify

Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?

Newbie

Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?

316 Views

0 replies

0 likes

  • 316 Views
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