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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

213226 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

565153 Views

78 replies

3 likes

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  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

466507 Views

577 replies

39 likes

Account
Free
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spotify update deletes my saved music

Hi guys, Can you help me fix my spotify issue? It seems that when i update the spotify app on my android phone the saved copy of my music is erased on the SD card. and thus the update reverts back to the default storage location, which is the interna...

Newbie

Hi guys,   Can you help me fix my spotify issue? It seems that when i update the spotify app on my android phone the saved copy of my music is erased on the SD card. and thus the update revert...

456 Views

0 replies

0 likes

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Offline tracks randomly get deleted on all devices

I listen to my offline music all the time on my PC, Android phone and Android Tablet in my car. I have an issue where after between 1 and ~60 days of downloading all of my music to the SD card/HDD, it will randomly delete all the offline songs. It's ...

Newbie

I listen to my offline music all the time on my PC, Android phone and Android Tablet in my car. I have an issue where after between 1 and ~60 days of downloading all of my music to the SD card/HDD, i...

327 Views

0 replies

0 likes

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Spotify deletes downloaded songs and forces them to redownload to internal memory

I download a lot of songs, a playlist of almost 400, to my phone for offline use, which has worked fine until very recently. Now, any time I turn it off, they are no longer downloaded and I have to redownload them. Additionally, when I do download th...

Visitor

I download a lot of songs, a playlist of almost 400, to my phone for offline use, which has worked fine until very recently. Now, any time I turn it off, they are no longer downloaded and I have to r...

Sutchy

Newbie

490 Views

1 replies

1 likes

  • 490 Views
  • 1 replies
  • 1 likes

Helene Fischer album navideño

Hola.Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify.Mi pregunta es: ¿Volverá a estar disponible? En verdad me encanta ese álbum, espero que vuelva. Gracias.

Newbie

Hola. Tengo un tiempo en que noté que el álbum navideño de Helene Fischer no está disponible ya en spotify. Mi pregunta es: ¿Volverá a estar disponible?  En verdad me encanta ese álbum, esper...

334 Views

0 replies

0 likes

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Superuser Contribution Sonido saturado durante canciones especificas

Hola, Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya intente el reseteo de mi telefono desde la configuración de...

Newbie

Hola,   Hace unos dias vengo expermentando problemas con mi cuenta de Spotify, algunas de mis canciones se reproducen con un sonido saturado especialmente en la canciones con sonidos bajos. Ya...

jdmV0

Newbie

25691 Views

5 replies

14 likes

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  • 5 replies
  • 14 likes

Solved!! Slow download speed of playlists

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. My broadband is 100mb so that's fine. Decided to tur...

Casual Listener

Just as the title says, I'm having the boredom of having to wait forever for a playlist of songs to download. The songs I download are in extreme quality, yes but this was fine all the other times. M...

russellpat

Regular

8004 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Losing all my songs

I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OPTION SAID OTHERWISE. Now my songs are gone.

Casual Listener

I was constantly having tonredownload songs back to my device, which is annoying when I have 2000 songs. I blew up my data because it started downloading then through cellular EVEN WHEN MY SETTING OP...

576 Views

0 replies

0 likes

and had to keep redownloading ot all again and again to my phone
Lost all my songs
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I can't download/move songs to SD card

I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card:When I'm trying to download the songs directly to the SD, the download stops after some songs showing a connection error, and the option to select the storage di...

Newbie

I have a Samsung J7 Prime, and i get an error every time i have tried to use the SD card: When I'm trying to download the songs directly to the SD, the download stops after some songs showing a con...

484 Views

0 replies

0 likes

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Songs stop after 2 secs.

I have a premium account.Desktop fine.Android phone started glitching this morning with latest app update.All playlists cycles fast through all tunes when opened. Will not stop.All songs play for a second. then stop. then app hangs/fails.I have re-bo...

Newbie

I have a premium account. Desktop fine. Android phone started glitching this morning with latest app update. All playlists cycles fast through all tunes when opened. Will not stop. All songs play...

495 Views

0 replies

0 likes

  • 495 Views
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Vpn not working

Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify app it logged me out and when i try to log in it ke...

Newbie

Because i often keep traveling from us to india which is very stressful i usually clear my mind using Spotify specially when im out the states i use vpn..today i woke up and tried opening my spotify ...

Joe

Community Legend

841 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Unable to add songs to Queue; Songs in Queue get removed automatically.

Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you clicked the next button when the song plays) even when...

Casual Listener

Recently, I realised that when I select songs from my playlist and click "Add to Queue", not all songs get added. Another issue is when I've added the Songs, they somehow get skipped (like if you cli...

MarkKJF

Casual Listener

885 Views

2 replies

0 likes

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  • 2 replies
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Spotify se cierra y elimina música descargada

Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla.Además cuando descargo música con wifi, coloco los datos m...

Newbie

Cada vez que escucho una canción, Spotify se para y debo desbloquear el celular para poner pause, además se demora mucho en abrir y en ocasiones debo cerrar la app para luego volver a abrirla. Ademá...

430 Views

0 replies

0 likes

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Solved!! Behind the Lyrics does not work.

Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why did this happen! I tried with a lot of famous songs...

Visitor

Hi! I have the latest version of Spotify, Behind the Lyrics is activated but I can't see the information/lyrics anywhere. I have a Samsung Galaxy S6 with the latest Android version. I don't know why ...

TheBlackHawkW

Newbie

6642 Views

2 replies

0 likes

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  • 2 replies
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Music stopping when I open any app

Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, games - Spotify music stops. My mobile phone is a M...

Newbie

Hello, I've already done all the procedures I found on the Spotify website, I already cleaned the data, I rebooted the phone, I reinstalled the app, but whenever I open any app - Facebook, whatsapp, ...

Joe

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
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Huawei m3

Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions?Thanks

Newbie

Hi, i have a huawei m3 7 and Spotify works like i'm using a smartphone: i can't skip tracks as i wish. Any solutions? Thanks  

Joe

Community Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
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Pausing multiple times in a song

Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please help its supper annoying.

Newbie

Spotify app pauses multiple times. I cannot play a song all they way through. It pauses 2 orn3 times. I have rebooted my phone, I have updated the app, and I and uninstalled and reinstalled. Please h...

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Can`t log in

Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify.Since then it is impossible to log in again on my Android...

Visitor

Recently I logged out of my account while being offline which I usually don´t do. Then I tried to log in again but received the message : You have to be online to be able to connect to Spotify. Sinc...

Joe

Community Legend

497 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Android Mobile App: Playlist Folders?

On My iPodI made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist folders that I make on my desktop app will also show up. Would...

Regular

  On My iPod I made them here, desktopHello, I was wondering if someone could check something for me on the official Android Spotify mobile app. On my current device, an Apple iPod, playlist...

1035 Views

0 replies

0 likes

Android
differences
folders
iOS
Mobile
playlist folders
Playlists
Spotify mobile
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Superuser Contribution Storage location on Samsung S7e.

Hello, I'm about to switch if I don't find any solution for this issue, that I have had for almost a year.On Spotify, I have selected the storage location to external memory card. I gave the app the rights to access the external storage.I tried every...

Casual Listener

Hello,   I'm about to switch if I don't find any solution for this issue, that I have had for almost a year. On Spotify, I have selected the storage location to external memory card. I gave&n...

gaspardmasy

Casual Listener

664 Views

2 replies

0 likes

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[HOW TO] Troubleshooting - Clear application data on Android

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whenever troubleshooting an Android application is to ...

Community Legend

Many times an application may cause issues on a phone. This may not necessarily be the fault of the specific application, but more likely the data has become corrupt by the system. The first step whe...

Joe

Community Legend

13201 Views

3 replies

2 likes

Android
Tutorial
  • 13201 Views
  • 3 replies
  • 2 likes