Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376654 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Android client was updated maybe about a week ago and I can no longer login.After an update a few days earlier, all my donwloads were removed.Now after this update I am prompted to log in (I can not add any screenshot because it is forbidden!? **b...
My Android client was updated maybe about a week ago and I can no longer login. After an update a few days earlier, all my donwloads were removed. Now after this update I am prompted to log in (I c...
Community Legend
843 Views
5 replies
0 likes
Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt. Ich habe das Problem erst seit ein paar Wochen, an der Inte...
Hallo, ich hoffe ihr könnt mir helfen und zwar habe ich das Problem, dass bei manchen (mir aktuell 2 bekannten) Liedern die App nach wenigen Sekunden der Wiedergabe des Liedes sich aufhängt. ...
1870 Views
0 replies
2 likes
I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months. Taking time out of my life to help you stay awesome. So what I have noticed is that on Android, I will open spotify and it won't show a...
I'm sorry I don't have a solid repeatable bug here but this is something that has been happening for a few months. Taking time out of my life to help you stay awesome. So what I have n...
312 Views
0 replies
0 likes
Hallo,ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbaren Geräten von Tablet auf den Dot umstellen, kann ich ...
Hallo, ich nutze Spotify im Wohnzimmer über einen Echo Dot, der via Kabel mit meinem Denon AVR verbunden ist. Gesteuert wird das mit einem Samsung Tablet. Leider muß ich jeden Tag bei den verfügbare...
Community Legend
507 Views
1 replies
0 likes
Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the one on the preferences option but i was able to ch...
Hi everyone! Im using a samsung galaxy note 5. My app is currently on its updated version. There's a time that when I play a song its buzzing and so annoying. How do u guys get rid of it? I tried the...
Regular
864 Views
2 replies
2 likes
I have the note8 and just switched from groove. I've only had this app for a very short time now and it is already having issues. My settings with crossfade and gappless had not been changed. Crossfade is set to off, and gappless is on. But currently...
I have the note8 and just switched from groove. I've only had this app for a very short time now and it is already having issues. My settings with crossfade and gappless had not been chan...
400 Views
0 replies
0 likes
I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.
I have saved all my songs to SD card but this morning was the 5th time in the space of 3-4 weeks i have come to play them and they are unplayable as it says i haven't saved them.
Roadie
437 Views
1 replies
0 likes
Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas?
Hola, me gustaría saber si las canciones que descargo quedan en la nube o en la memoria de mi teléfono, de encontrarse en el teléfono donde puedo encontrarlas?
Roadie
123004 Views
1 replies
1 likes
Hey there, last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one) i can stream music on her bose. How is this possible? I th...
Hey there, last week i visited a good fried. She owns a Bose Soundtouch 20 an i used spotify connect to stream music on it. Since then everytime im connected to WLAN (doesnt matter which one...
Community Legend
497 Views
1 replies
0 likes
Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Sony Xperia XA1 everything has been updated to have th...
Hi all. I can't play Swalla by Jason Derulo and Hard to Love by Calvin Harris whether I'm connected to Wi-Fi or using 3G. Any other song works just fine. Why is this happening? I'm using Android. Son...
Casual Listener
659 Views
2 replies
0 likes
I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imported to Spotify as playlists and they didnt count ...
I recently got a new phone and I'm having to download songs for offline use. When I did this some years ago on my other phone I seem to remember that albums originally bought from Itunes could be imp...
352 Views
0 replies
0 likes
Hi I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... I have access via Pc but not with my phone via the app.
Hi I try to log in my account in the with Facebook or my gmail account and it says I need to be connect to the internet to get log in. I try via Wi-Fi and LTE and in doesn't not work... &nb...
340 Views
0 replies
0 likes
I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening.Now I can't even download the songs even though the SDCard has storage available and it is the selected option.Also after trying t...
I can't play downloaded songs without wifi. I have re-installed the app several times and the same thing keep happening. Now I can't even download the songs even though the SDCard has storage availa...
Community Legend
714 Views
5 replies
0 likes
Hi Spotify users, This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations. I cleared the cache somewhere this month. Perhaps the app stored a ...
Hi Spotify users, This month, the data usage of my spotify app spiked enormously. The graphs show a spike of 5+ gb in just a couple of days. I came up with two possible explanations. ...
Community Legend
721 Views
1 replies
0 likes
I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save songs offline to my SD card, there are no options to even sele...
I'm unsure if this is a recent update, or if I've had it for a while. But I've literally just noticed an issue with downloading songs. I'm on version 8.4.24.871 armv7 I can no longer save so...
Music Fan
15336 Views
5 replies
1 likes
Please give us a fast delete and save option.It's much saver when driving the car to have a swipe instead of going through a menu! It's much saver when driving the car to have a swipe instead of going through a menu!So please add:* swipe-UP to delete...
Please give us a fast delete and save option. It's much saver when driving the car to have a swipe instead of going through a menu! It's much saver when driving the car to have a swipe in...
624 Views
0 replies
0 likes
So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone, etc. So I'm in another city and Spotify is working great. ...
So my account got hacked, here's what happened: To start, I'll just clarifty that I've only ever used spotify on my phone and my desktop. Never once in a public place or someone else's phone...
476 Views
0 replies
0 likes
Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?
Hello, I changed download quality in the Android app from Normal to High. Will this convert my previously downloaded songs to the higher quality, or will I need to re-download them?
Casual Listener
53796 Views
7 replies
1 likes
I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The app no longer shows on the lock screen, dynamic data ...
I've been a Premium user for years and other than the occasional issue with the Sync system in my Ford truck, (which is notoriously buggy,) no real issues...for the last week it's been mayhem. The ap...
393 Views
0 replies
0 likes
I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tablet to stop it. VERY FRUSTRATING. Please tell me how to tu...
I have the spotify app on my adroid tablet. I do not want the "recommended songs" to play in the middle of my playlist. It inturrupts my workout when I have to stop and fuss around with my tabl...
Newbie
526 Views
2 replies
0 likes
