Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112991 Views

26 replies

3 likes

  • 112991 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

227273 Views

147 replies

11 likes

Android
autoplay
bluetooth
  • 227273 Views
  • 147 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

585399 Views

79 replies

3 likes

  • 585399 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

481521 Views

577 replies

40 likes

Account
Free
  • 481521 Views
  • 577 replies
  • 40 likes

Spotify no me deja almacenar en sd

Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celular y al volver a instalar la aplicacion no me perimi...

Newbie

Buena noche, requiero soporte para facilitarme la resolcion de mi problema, en mi celular LGzone x180 tengo la aplicacion de spotify, hasta hace unos meses todo iba bien, tuve que formatear mi celula...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Solved!! Show downloaded albums/tracks

gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am using Spotify as iPod when I'm outside and that would m...

Visitor

gestion for Android version. I think that there should be an option to see only downloaded albums/tracks, because right now you have to search through all albums/tracks from your playlists. I am ...

EMoh02

Newbie

5524 Views

6 replies

0 likes

  • 5524 Views
  • 6 replies
  • 0 likes

System Player Problem

Hello, I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification, pic1) than my basic audio player (pic2) .How can I setup Spotify to that will be like audio player (bigger with picture)? ...

Newbie

Hello,  I have one question I moved from Huawei P8 lite to P10 and I found that I have different player (just like notification,  pic1)  than my basic audio player (pic2) . How can I...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

¿Ahora los videos de los anuncios vienen con el sello de AdChoices?

Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.

Newbie

Uso la aplicación de Androd y cuando me salen los vídeos de los anuncios me salen con el sello de AdChoices y me pregunto si eso es normal o no.

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Paid for premiun but nothing happened. HELP!

Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I tried logging out, but when I was about to log in, the ...

Newbie

Hi! I paid premium for 3 months, (I still have the receipt incase you want proof). But then when I checked my phone, nothing happened. I can't download anything and the ads are still there. So I trie...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Spotify App on Chromebook via Android Apps support?

Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be kind enough to share their user experience with me th...

Visitor

Since Chromebooks have recently been enabled to run Android apps, I was wondering if any of you have first hand experience on using the Spotify mobile app on a Chromebook. If who ever has would be ki...

Micah_A

Casual Listener

2761 Views

4 replies

0 likes

  • 2761 Views
  • 4 replies
  • 0 likes

Unable to delete Storage on phone

I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappeared. But the files didn't.I thought that maybe if I redown...

Newbie

I have Spotify Premium, so I started downloading songs to listen to them offline. Now, after  an update all my songs aren't downloaded anymore. The little green arrow next to the songs disappear...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Download Music to SD Card on PC, open it with android app

Hey community, just a quick question. I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use those files with my android spotify app. So i dont need to download it with m...

Newbie

Hey community,   just a quick question.    I want to download a playlist on the PC app and then transfer the files (spotify original, no illegal converting) to a sd card and use th...

Joe

Community Legend

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes

Solved!! Spotify disappeared from tray, lock screen.

I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back.If I thumb the circle and go to my main screen Spotify is no longer in my tray or seen in my lockscreen. I then have to manua...

Regular

I've tried messing with notifications, resetting app preferences etc. In Marshmallow but nothing seems to bring Spotify back. If I thumb the circle and go to my main screen Spotify is no longer in...

haelio

Casual Listener

56919 Views

90 replies

5 likes

  • 56919 Views
  • 90 replies
  • 5 likes

Clear Recent Playlist

Hi all, how to clear recently played in library? 

Newbie

Hi all, how to clear recently played in library? 

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

I can't see the lyrisc

I cant see the lyrisc please help me

Newbie

I cant see the lyrisc please help me

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Playlist restarts after every song on chromecast

Hi guys, im having a problem with my spotify while casting to Chromecast.Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again.In a mysterious way my waitlist is adding the songs starting...

Casual Listener

Hi guys, im having a problem with my spotify while casting to Chromecast. Every time a song ends while its not the last song in the playlist it restarts at the top song of the playlist again. In a ...

736 Views

0 replies

2 likes

  • 736 Views
  • 0 replies
  • 2 likes

[Bug] Last.fm scrobbling cannot be disabled

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify. However, after I disabled the last.fm scrobbling in the Spotify settings I get a notification every time I pl...

Gig Goer

I use a 3rd party app to scrobble to my last.fm account. This way all my music is scrobbled and not just the music I listen through Spotify.    However, after I disabled the last.fm&...

atheistponcho

Newbie

1654 Views

5 replies

1 likes

Android
bug
  • 1654 Views
  • 5 replies
  • 1 likes

App keeps freezing during a certain song

This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app, it still plays. I'm connected to my spotify on my...

Newbie

This all started about two weeks ago. Every single time I listen to "Idfc" by blackbear, when using my mobile device, it locks up in a way. I can't change the song, I cant pause, when I close the app...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Removing a saved song while offline doesn't sync

When I remove a saved song while offline, it says that the song is removed from my list. But the next time I start the app online, it still shows it.

Newbie

When I remove a saved song while offline, it says that the song is removed from my list.  But the next time I start the app online, it still shows it.

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D"...

Regular

AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D") AMERICAN AIRLINES PHONE NUMBER:1800~274-9543~CALL+BOOK(AA~"D")&...

585 Views

0 replies

0 likes

airlines
  • 585 Views
  • 0 replies
  • 0 likes

account resettato

Ho cancellato i dati di spotify sul dispositivo perchè pesava troppo l'applicazione e automaticamente mi ha resettato l'account che avevo. Ha eliminato tutta la mia libreria, le mie playlist (anche nella versione web), mi dice di scaricare "premium",...

Newbie

Ho cancellato i dati di spotify sul dispositivo perchè pesava troppo l'applicazione e automaticamente mi ha resettato l'account che avevo.  Ha eliminato tutta la mia libreria, le mie playlist (...

602 Views

0 replies

0 likes

  • 602 Views
  • 0 replies
  • 0 likes

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET...

Regular

American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Airlines !!@@1800~274~9543@::American Airlines Phone NUMBER+GET+TICKET BY PHONE American Ai...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no m

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no meu cartão de 8,50 reais e o premium não está funcionando, disse que tinha dado errado o cadastro mas como que pode ser cobrada a taxa se o serviço nao...

Newbie

Oi eu preciso de ajuda, ontem eu me cadastrei no premium para estudantes e foi cobrado uma taxa no meu cartão de 8,50 reais e o premium não está funcionando, disse que tinha dado errado o cadastro ma...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

music keeps pausing

Why is my music pausing so much and how can I fix this?

Newbie

Why is my music pausing so much and how can I fix this?

IguanaSetup

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes