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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106449 Views

26 replies

3 likes

  • 106449 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215853 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215853 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569070 Views

78 replies

3 likes

  • 569070 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469426 Views

577 replies

40 likes

Account
Free
  • 469426 Views
  • 577 replies
  • 40 likes

Spotify randomly stops

I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notification panel. Thanks in advance.

Casual Listener

I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notif...

andrealey

Casual Listener

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Missing songs in my library

I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up security measures. Today, I logged in to find almost my...

Newbie

I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up secu...

IguanaSetup

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

NÃO FUNCIONA OFFLINE

EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE AJUDA

Newbie

EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE A...

Lu201

Newbie

30757 Views

2 replies

3 likes

  • 30757 Views
  • 2 replies
  • 3 likes

En mi plan familiar no tengo opción de guardar musica en la tarjeta sd

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.

Newbie

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...

1778 Views

0 replies

1 likes

  • 1778 Views
  • 0 replies
  • 1 likes

Download Single Track?

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...

Regular

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading:   1. Artist - Every track you had saved by an artist 2...

2068 Views

0 replies

18 likes

Downloadable Tracks
  • 2068 Views
  • 0 replies
  • 18 likes

adding local files to spotify library

HiI've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to the songs I downloaded from my local files/computer through th...

Regular

Hi I've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library.  Previously I had to create a playlist and just listen to th...

773 Views

0 replies

0 likes

  • 773 Views
  • 0 replies
  • 0 likes

Memoria

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de spotify, ya, que lo uso para que no me llene la memor...

Newbie

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de sp...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify plays random rap and pop music I didn't select

This has happened to me before and I think I fixed it by turning my phone on and off. It's happening again and won't change this time. What happens is when I select and artist to shuffle play, it plays music from completely different bands and genres...

Casual Listener

This has happened to me before and I think I fixed it by turning my phone on and off.  It's happening again and won't change this time.  What happens is when I select and artist to shuffle ...

HarryWolfman

Casual Listener

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Notification hard to read on dark theme

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine and adjust themselves to the theme being dark or lig...

Newbie

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine a...

1298 Views

0 replies

5 likes

dark theme
Material Design
Notifications
  • 1298 Views
  • 0 replies
  • 5 likes

Spotify will stop playing any song after 3 seconds

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even changed the 'saves' directory onto another card. I...

Newbie

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even...

Joe

Community Legend

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Spotify doesn't seem to be storing music on sd card

Hi everybody, I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reinstall (by also deleting any remaining Spotify folder on the s...

Casual Listener

Hi everybody,   I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reins...

Joe

Community Legend

876 Views

3 replies

0 likes

  • 876 Views
  • 3 replies
  • 0 likes

Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

363 Views

0 replies

0 likes

Desktop android playlist
  • 363 Views
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  • 0 likes

Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Error al descargar musica

Tengo un Xperia Xa Ultra, con a Android 7.0 Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfono, se selecciona por defecto el almacenamiento interno . ...

Newbie

Tengo un Xperia Xa Ultra, con a Android 7.0  Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfo...

979 Views

0 replies

2 likes

  • 979 Views
  • 0 replies
  • 2 likes

Suggested music is all foreign language songs

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have never heard of.. How can I fix this and get back to n...

Newbie

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have ne...

638 Views

0 replies

1 likes

  • 638 Views
  • 0 replies
  • 1 likes

Can't delete Spotify Radios

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can't delete them. They don't have the little three dot...

Newbie

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can'...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Música más rapida

Hace poco empecé a notar que la música empieza a reproducirse más rápido que lo usual o sea que las canciones aumentaron su velocidad de la nada para algunos puede ser imperceptible pero como suelo escuchar listas de reproducción note que las cancion...

Newbie

Hace poco empecé a notar que la música empieza a reproducirse más rápido que lo usual o sea que las canciones aumentaron su velocidad de la nada para algunos puede ser imperceptible pero como suelo e...

Akolaztika

Newbie

2673 Views

1 replies

0 likes

  • 2673 Views
  • 1 replies
  • 0 likes

Conection problem with Ford sync

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the details of the bluetooh and the item of music and m...

Casual Listener

I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

I'm not allowed to choose my own music?

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of commercial and got to hear one song from the album...

Casual Listener

I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of...

Beldarna

Casual Listener

935 Views

2 replies

0 likes

  • 935 Views
  • 2 replies
  • 0 likes

Corrupted sd card

I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up personal files to computer but NO method of formatting w...

Newbie

I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up perso...

Mistic67

Newbie

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes