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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386516 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Autoplay does not work anymore

autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also restarted my phone and reinstalled spotify. **bleep*...

Newbie

autoplay is randomly not working. I checked that it is enabled in my settings but at the end of my playlists it just stops playing music. I tried turning autoplay off and on but it ddidnt fix. also r...

499 Views

0 replies

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spotufy premium android

Hi , hi already have a premium account, as i can see on my pc browser.Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand.On pc everything is ok, next payment on 11/11/2017----

Newbie

Hi , hi already have a premium account, as i can see on my pc browser. Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand. On pc everyth...

970 Views

0 replies

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Deleted Music

All my music was deleted. What can I do? 

Newbie

All my music was deleted. What can I do?  

254 Views

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Solved!! Spotify Connect - Multiple Speakers/Devices

When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out.Out of interest:1. What quality setting is Spotify streaming at in this situation ?2. Is there any likelyhood that crossfading while streaming will be imple...

Music Fan

When streaming from Spotify to my Chromecast Audio, most of Spotify's settings are greyed-out. Out of interest: 1. What quality setting is Spotify streaming at in this situation ? 2. Is there any ...

Joe

Community Legend

742 Views

1 replies

0 likes

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Play queue button

In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.

Newbie

In the app the button to view and edit the play queue has disappeared. I'm on a s7 edge.

Joe

Community Legend

533 Views

2 replies

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I CANT LOGING ON ANDROID APP

I have tryed to reset password multiples times. Log in with facebook. Delet the app and instaled again and still nothing. Can somebody help me with this please. I'm a Dancer and Choreographer from Venezuela and actually since I found spotify for me i...

Newbie

I have tryed to reset password multiples times. Log in with facebook. Delet the app and instaled again and still nothing. Can somebody help me with this please. I'm a Dancer and Choreographer from Ve...

IguanaSetup

Community Legend

544 Views

1 replies

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Memory SD problem

I haven't download my playlists because in the app something tell me that my cellphone doesn't have enough memory and I have 31 GB free in my microSD.

Newbie

I haven't download my playlists because in the app something tell me that my cellphone doesn't have enough memory and I have 31 GB free in my microSD.

291 Views

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Personal play count for songs

When I go to saved songs, it takes me to "browse" I JUST WANT MY SAVED SONGSSSSSSSS

Newbie

When I go to saved songs, it takes me to "browse" I JUST WANT MY SAVED SONGSSSSSSSS

408 Views

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Tinder/Spotify Top Played Artists

I have a problem about with this. My top played artists looks wrong. I didnt ever listen artists on that list. Im listening Jay Jay Johansson or Oscar and The Wolf everday but they re not show on list. Can you help me?

Newbie

I have a problem about with this. My top played artists looks wrong. I didnt ever listen artists on that list. Im listening Jay Jay Johansson or Oscar and The Wolf everday but they re not show on lis...

444 Views

0 replies

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AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN

AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now$%$##$##$##$##$ AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN Now for flight...

Regular

AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN  Now AMERICAN airlines +1(8OO) 274-9543 PHONE NUMBER For Call BOOK AMERICAN  Now$%$##$##$##$##$ AMERICAN air...

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Music Queue

my queue is never correct. Whenever it says a song is next it is never the next song. Why though....

Newbie

my queue is never correct. Whenever it says a song is next it is never the next song. Why though.... 

364 Views

0 replies

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Huawei P9 Lite - Save on SD card

Hi, I've got a trouble with the Spotify app...I've a premium account since 2 years, but from the last updates i can't save offline songs on my external sd card. In the settings menu, the "Memory" option is no more available... Someone can help me? If...

Newbie

Hi,   I've got a trouble with the Spotify app... I've a premium account since 2 years, but from the last updates i can't save offline songs on my external sd card. In the settings menu, the "...

santiq74

Regular

945 Views

1 replies

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Spotify Keeps Re-Downloading My Music

I've got about 700 songs, and I downloaded all of them. I've accidentally hit the download switch to off twice, and both times I turned it back on it downloads all my music again. Shouldn't it just download all the music and keep it stored so it does...

Newbie

I've got about 700 songs, and I downloaded all of them. I've accidentally hit the download switch to off twice, and both times I turned it back on it downloads all my music again. Shouldn't it just d...

354 Views

0 replies

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Music on Android Phone Glitching

Hi, I have an issue when playing music on my spotify app on my android phone. Every 10 - 15 seconds there seems to be a glitch, it makes kind of "wrrr" noise (sorry its really hard to describe)I figured out that if I reset the app so I no longer have...

Casual Listener

Hi, I have an issue when playing music on my spotify app on my android phone. Every 10 - 15 seconds there seems to be a glitch, it makes kind of "wrrr" noise (sorry its really hard to describe) I fi...

554 Views

0 replies

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Playing Offline

A couple of months ago I found out that I had been hacked and someone had deleted my playlists and added their own, to my account.I deleted them and recovered my old lists. Ever since then, despite adding new songs to my playlists, the new songs do n...

Newbie

A couple of months ago I found out that I had been hacked and someone had deleted my playlists and added their own, to my account. I deleted them and recovered my old lists.   Ever since then...

328 Views

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Voice control Android auto doesn't work

Hi, Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to say it's listening and then they go away without playing the song...

Casual Listener

Hi,    Really annoying. Voice control doesn't work in android auto. I say something like 'play David Bowie' which worked fine on Google play music and nothing happens. The dots come up to...

Zonk76

Casual Listener

4892 Views

4 replies

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Solved!! Spotify app crashes on Blackview BV7000 pro

Hey there, I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time.Does not matter if I use it with bluetooth speaker or with in-ears, it closes itself after about 1 min from the phone puts ...

Regular

Hey there,   I just bought a Blackview BV7000 pro phone and when I try to use Spotify (I'm a subscriber) it crashes all the time. Does not matter if I use it with bluetooth speaker or wi...

jojolefunky

Newbie

5960 Views

8 replies

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No reconoce Premium mi celular

Contrate el servicio en la computadora pero este no se ve reflejado en mi celular

Visitor

Contrate el servicio en la computadora pero este no se ve reflejado en mi celular

365 Views

0 replies

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What's new / release notes Play store

Every update pushed to the play store only ever seems to say bug fixes. Are there any release notes published? Would like to know for Desktop version too.

Casual Listener

Every update pushed to the play store only ever seems to say bug fixes. Are there any release notes published? Would like to know for Desktop version too. 

517 Views

0 replies

1 likes

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Spotify navigation bar missing buttons?

When I open the app on my phone all 5 buttons are at the bottom. Home, Browse, Search, Radio, and Your Library.Then after it finishes loading the Radio and Your Library buttons disappear leaving me with "Your Mixes" Home and Search. Is there a fix fo...

Casual Listener

When I open the app on my phone all 5 buttons are at the bottom. Home, Browse, Search, Radio, and Your Library. Then after it finishes loading the Radio and Your Library buttons disappear leaving me...

user-removed

Not applicable

1683 Views

3 replies

0 likes

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