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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110342 Views

26 replies

3 likes

  • 110342 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222230 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222230 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578851 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476865 Views

577 replies

40 likes

Account
Free
  • 476865 Views
  • 577 replies
  • 40 likes

Solved!! Spotify keeps deleting downloaded songs

Using 7.2.0.1250 armv7 on a Nexus 6. Every few days, every song in my library downloaded for offline play (approx 2000) is deleted, forcing me to spend an hour or so going back and downloading each album/artist individually. I use Spotify often while...

Newbie

Using 7.2.0.1250 armv7 on a Nexus 6. Every few days, every song in my library downloaded for offline play (approx 2000) is deleted, forcing me to spend an hour or so going back and downloading each a...

Coolioandropov

Casual Listener

13029 Views

37 replies

4 likes

  • 13029 Views
  • 37 replies
  • 4 likes

Search problem closes app

HiWhen I type into the search window the app completely closes. Any help would be appreciatedThanks

Newbie

Hi When I type into the search window the app completely closes. Any help would be appreciated Thanks

858 Views

0 replies

0 likes

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Filters dont work

Hey, I am using spotify on my android phone. The filters for downloads always worked fine but for some time now when I want to use them a image shows up where they tell me that if I use filters then some of the songs are not shown (in german). And my...

Casual Listener

Hey, I am using spotify on my android phone. The filters for downloads always worked fine but for some time now when I want to use them a image shows up where they tell me that if I use filters then ...

fotzykotzy

Casual Listener

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Android Filter Pop-up

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying:Home - WIWork - WIWhat is this? Can I turn it off?

Newbie

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying: Home - WI Work - WI What is this? Can I turn it off?

411 Views

0 replies

0 likes

  • 411 Views
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'Songs' download button

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spotify

Newbie

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spoti...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
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Solved!! Can't Install spotify - Inopportune reboot

Hello,I can not find any solution to re-install the spotify apps.I, besides the fact that my smartphone restarts alone (in charge often), I'd try: A restoration systemthen a factory restoration (wipe)Dump app cacheand finally tried an installation wi...

Newbie

Hello, I can not find any solution to re-install the spotify apps. I, besides the fact that my smartphone restarts alone (in charge often), I'd try:   A restoration system then a factory r...

irenemartins

Regular

2969 Views

5 replies

3 likes

  • 2969 Views
  • 5 replies
  • 3 likes

Shazam doesn't show all playlists from Spotify

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist".However, not all playlists are shown. It appears that lists I share or list I can make contributions to are not shown (as well as playlist...

Newbie

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist". However, not all playlists are shown. It appears that lists I share or list I can mak...

758 Views

0 replies

0 likes

  • 758 Views
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Solved!! Can't play song with google voice

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot play specific songs like before.

Casual Listener

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot...

lbcoolf

Casual Listener

27893 Views

33 replies

13 likes

  • 27893 Views
  • 33 replies
  • 13 likes

Cannot sort playlist by recently added

Hello,Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I have installed spotify on. Tried to delete cache and s...

Newbie

Hello, Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I h...

PetterRemman123

Newbie

1173 Views

3 replies

6 likes

  • 1173 Views
  • 3 replies
  • 6 likes

Can't stop it from downloading playlists on Data

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to make it only download when I am on wifi, not my data...

Casual Listener

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to m...

Naerob

Casual Listener

892 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Difference between saving a song/album and downloading it

Hi there, I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it. By saving I am referring to the 'save' button under the album name/when you click the 3 dots symbol next to a song. By do...

Casual Listener

Hi there,   I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it.   By saving I am referring to the 'save' button under ...

Joe

Community Legend

9284 Views

3 replies

0 likes

  • 9284 Views
  • 3 replies
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Allow to download all playlist at once on Android APP

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

Newbie

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

486 Views

0 replies

0 likes

Android
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Spotify stutters on samsung gear fit 2

Dear, When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which bluetooth devices (headphones or soundbar). I went through th...

Newbie

Dear,   When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which b...

JacDeJac

Newbie

4077 Views

8 replies

11 likes

  • 4077 Views
  • 8 replies
  • 11 likes

Why spotify its open on my device if im listenning in my computer or table?

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or SPOTIFY is using in Claudio IPAD continue?.. I answ...

Casual Listener

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or ...

592 Views

0 replies

0 likes

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Solved!!Superuser Contribution Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth.Works like a charm, the only downside, the Song/Album/Artist information is not transmited when using the spotify android app....

Newbie

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth. Works like a charm, the only downside, the Song/Album/Artist informatio...

Rorey

Spotify

141650 Views

195 replies

559 likes

  • 141650 Views
  • 195 replies
  • 559 likes

Too many offline devices... only one phone?

Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...

Newbie

Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...

Sudhansh

Casual Listener

1424 Views

2 replies

0 likes

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  • 2 replies
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Spotify storage in my phone

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.

Casual Listener

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...

612 Views

0 replies

0 likes

Android
Spotify Data
storage issues
storage space
  • 612 Views
  • 0 replies
  • 0 likes

Waiting to Download

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waiting to Download" permanently (as far as I can tell). I have tried cl...

Casual Listener

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1.  I have not rooted the device.   I select "Available Offline" for the list and it goes to "Waitin...

woofo

Newbie

29658 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Spotify Issue: "Playback failed"

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...

Visitor

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...

1459 Views

0 replies

0 likes

Android
Play
problem
Xperia
  • 1459 Views
  • 0 replies
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"Unfortunately, Spotify has stopped."

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...

Newbie

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...

705 Views

0 replies

1 likes

  • 705 Views
  • 0 replies
  • 1 likes