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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the music continued playing for an hour. Obviously i ha...
this is definately not a wind up last week i connected to my hifi using Chromecast audio and an lg g5 and i could not switch it off jumped in the car and drove into town 6 miles away my mrs said the ...
Newbie
2172 Views
2 replies
0 likes
I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I have tried and tested both on WiFi and Mobile conn...
I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I...
Casual Listener
5016 Views
2 replies
1 likes
Hi all,On the morning of 4/9/17, sometime between midnight and 8am (BST), Spotify drained nearly my entire monthly data allowance (3GB), which has cost me £12 as I had to bring forward my SIM package by nearly a whole month.I'm a bit confused as to h...
Hi all, On the morning of 4/9/17, sometime between midnight and 8am (BST), Spotify drained nearly my entire monthly data allowance (3GB), which has cost me £12 as I had to bring forward my SIM packa...
288 Views
0 replies
0 likes
So I got a new Pixel running nougat and Spotify had an awesome new now playing screen. When I updated to Oreo it went away and I was back to the same old boring screen.I then read that this feature is active only on certain user accounts bc it's stil...
So I got a new Pixel running nougat and Spotify had an awesome new now playing screen. When I updated to Oreo it went away and I was back to the same old boring screen. I then read that this feature...
415 Views
0 replies
0 likes
Hi,This is the 6th time all of the songs I have downloaded have had their downloads removed. This can be a huge inconvienence since I travel often and don't always have the wifi or time to download 2,000 songs over again. I have an Android phone. How...
Hi, This is the 6th time all of the songs I have downloaded have had their downloads removed. This can be a huge inconvienence since I travel often and don't always have the wifi or time to do...
Spotify
600 Views
1 replies
0 likes
Version 8.4.17.640 armV7Since 2 updates ago my earphones no longer skip songs reliably. With that I mean it may skip one or two, and then stops. If I force-stop the app and restart, it will work again for a limited time and then stop again. I have cl...
Version 8.4.17.640 armV7 Since 2 updates ago my earphones no longer skip songs reliably. With that I mean it may skip one or two, and then stops. If I force-stop the app and restart, it will work ag...
Music Fan
4188 Views
3 replies
0 likes
Hello.I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD.I don't have problems with others apps but can't see storage option in Spotify last version (although I allowed all permissions, I think the app would ask fo...
Hello. I have an Xperia XZ with Android 7.1.1 and encrypted external 128GB A1 SanDisk microSD. I don't have problems with others apps but can't see storage option in Spotify last version (although ...
Casual Listener
771 Views
1 replies
0 likes
Hey guys.Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no idea why or how to stop it. Any ideas??
Hey guys. Ive recently been having this issue where whenever im listening to music the songs are constantly glitching out for a second then continues to play. It happens constantly and i have no ide...
Newbie
1646 Views
5 replies
10 likes
Since the last update I found that I had been logged out of Spotify and couldn't log back in. A password change enabled me to log back in. When I did I found that my saved albums had all disappeared to be replaced by these random songs from artists w...
Since the last update I found that I had been logged out of Spotify and couldn't log back in. A password change enabled me to log back in. When I did I found that my saved albums had all disapp...
Not applicable
416 Views
1 replies
0 likes
Since the last update there is no more sound via chromecast...Chromecast works perfectly with YouTube...
Since the last update there is no more sound via chromecast... Chromecast works perfectly with YouTube...
Roadie
567 Views
4 replies
2 likes
8.4.17 seems to be the problem. At first I thought about the headphones, but after connecting other audio devices and using other music apps as well it was an evident Spotify issue.The higher frequencies sound distorted and there's annoying tickling ...
8.4.17 seems to be the problem. At first I thought about the headphones, but after connecting other audio devices and using other music apps as well it was an evident Spotify issue. The higher frequ...
Roadie
1081 Views
4 replies
1 likes
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
Visitor
17147 Views
5 replies
0 likes
The equalizer has stopped working. I've uninstalled and reinstalled but still having the same issue. I am a premium subscriber and have a Moto Z Play (Android 7.1.1) with the JBL speakers mod (gen 1). It used to work no matter the connection type and...
The equalizer has stopped working. I've uninstalled and reinstalled but still having the same issue. I am a premium subscriber and have a Moto Z Play (Android 7.1.1) with the JBL speakers mod (gen 1)...
Roadie
10861 Views
1 replies
0 likes
I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing. I have to navigate back to Spotify in AA and hit play to start playing music again. This happens both for m...
I have been using Android Auto for about three weeks now, the last couple days whenever I am listening to music it will randomly stop playing. I have to navigate back to Spotify in AA and hit p...
1298 Views
0 replies
4 likes
Hey, My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've tried logging in using Facebook connect. However, it gives me a...
Hey, My android Spotify app seems to log me out randomly. I was using it yesterday without problems and today in the morning, when I opening the app, I got the log in starting page. I've  ...
Community Legend
489 Views
1 replies
0 likes
I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can login normaly on pc, but i can't login on mobile a...
I was listening to music before going to bed, after waking up it was logged out and i can't login anymore. It says " To listen aboard for more than 14 days, tell us were you are at spotify.com" I can...
Spotify Star
611 Views
4 replies
0 likes
a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer ela, alguém pode me ajudar?
a opção de importar arquivos locais nao aparece nas configurações do meu Spotify mobile, https://support.spotify.com/br/article/listen-to-local-files/ neste link nao ensina como faz pra aparecer...
Not applicable
2334 Views
1 replies
0 likes
Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music. I opened spotify and it was logged out and asking me to log in again. I've been trying for almost 24 hours now. It won't accept any of my...
Yesterday I was traveling and didn't have radio signal So I thought I would play songs from my downloaded music. I opened spotify and it was logged out and asking me to log in again. I've...
Not applicable
600 Views
1 replies
0 likes
All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only get the list of artists I am following not all oth...
All my saved songs and albums are not saved anymore!!!!!!!! I logged in and went to songs (I usually hear them all on shuffle play) and it said I didn't have any saved songs. If I go to artist I only...
Not applicable
411 Views
1 replies
0 likes
Hi there, I will be travelling to the US the weekend and was wondering if there are any charges use Spotify via the Bluetooth in my car provided I am listening in offline mode?Pretty sure this is fine but wanted to double check.TIA
Hi there, I will be travelling to the US the weekend and was wondering if there are any charges use Spotify via the Bluetooth in my car provided I am listening in offline mode? Pretty sure ...
Roadie
342 Views
1 replies
0 likes
