Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114367 Views

26 replies

4 likes

  • 114367 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229908 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229908 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588896 Views

79 replies

3 likes

  • 588896 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484124 Views

580 replies

42 likes

Account
Free
  • 484124 Views
  • 580 replies
  • 42 likes

Music not playing after I canceled premium account

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and doesn't do anything. I tried turning off altogether...

Newbie

So I canceled my premium account a week or two ago. Ever since then it doesn't even let me play any of the music I had such as Playlist I had subscribed to. I click a song and it just stays grey and ...

Joe

Community Legend

959 Views

3 replies

0 likes

  • 959 Views
  • 3 replies
  • 0 likes

Enjoying your trip?

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com" Sucks.

Newbie

I can't log in. It says "Enjoying your trip? To listen abroad for more than 14 days, tell us where you are at spotify.com"   Sucks.

Joe

Community Legend

6531 Views

1 replies

0 likes

  • 6531 Views
  • 1 replies
  • 0 likes

Add support for Google ChromeCast

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with people having this same problem. Followe their instruc...

Newbie

I paid for premiun service but everytime i try to download a song it always say "Go to Setting to download using cellular data". That feature is always on my settings. Been searching the net with peo...

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Spotify is storing too much data on internal storage

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run the app and play an album or playlists, I can see h...

Casual Listener

Hi, I want to know why Spotify app for Android (I don't know if the same problem is happening on iOS) is storing a huge amount of data on internal storage without downloading songs. Every time I run ...

massalim

Casual Listener

10919 Views

7 replies

7 likes

  • 10919 Views
  • 7 replies
  • 7 likes

Spotify closes when i pause the music

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earphones, my phone plays what i have on my Samsung music...

Newbie

Anytime I pause a song spotify automatically closes so i have to look for the app in order to open it again and set resume to the song i was listening. And i if use the play/pause button of my earpho...

EliScott532

Newbie

6490 Views

2 replies

1 likes

  • 6490 Views
  • 2 replies
  • 1 likes

Daily mixes not updating

Hi all. My daily mixes aren't updating, same playlist every day. Thanks for any help.

Newbie

Hi all. My daily mixes aren't updating, same playlist every day. Thanks for any help.

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Sporify continuously loading but nothind happens

After month of payong without any satisfaction I try to send a message here. I'm using a Honor 5c and I can't get the music I'm paying for. When I go on my app it takes ages for it to show me the albums I like or the playlist Made. Impossible to look...

Newbie

After month of payong without any satisfaction I try to send a message here.   I'm using a Honor 5c and I can't get the music I'm paying for. When I go on my app it takes ages for it to show m...

575 Views

0 replies

1 likes

  • 575 Views
  • 0 replies
  • 1 likes

Solved!! Donde se guarda mi musica?

Donde son guardadas las canciknes q descargo para off line? Porque no puedo verlas en mis archivos del telefono?

Casual Listener

Donde son guardadas las canciknes q descargo para off line? Porque no puedo verlas en mis archivos del telefono?

lauritaa35

Newbie

529020 Views

35 replies

2 likes

  • 529020 Views
  • 35 replies
  • 2 likes

Spotify is slow

Hello, i have a probleme with my sportify application when i reinstall the app everything is fat and clean ... but after few days it turn slow as **bleep** ... not the application but the internet ... but i have high speed internet activated and over...

Regular

Hello, i have a probleme with my sportify application when i reinstall the app everything is fat and clean ... but after few days it turn slow as **bleep** ... not the application but the internet .....

LeoRager

Community Legend

2197 Views

11 replies

0 likes

  • 2197 Views
  • 11 replies
  • 0 likes

new phone, where did all my playlists go?

got a new phone, downloaded spotify app, logged in as I did have premium account and none of my playlists are there. Does not even recognize my premium account. its like a blank account.I went from samsung galaxy 6 to 8

Newbie

got a new phone, downloaded spotify app, logged in as I did have premium account and none of my playlists are there. Does not even recognize my premium account. its like a blank account. I went from...

Joe

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

[Android][Browse] Spotify update error on Android

Hi! I have received notification that an update is available for my Spotify app on my Android device (which is running on Nougat). I have updated it several times already, and have also uninstalled other apps on my device to free up some space. Howev...

Newbie

Hi! I have received notification that an update is available for my Spotify app on my Android device (which is running on Nougat). I have updated it several times already, and have also uninstalled o...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Playlist not working

Just started premium trial. I really like the idea of Spotify but why call it a playlist if it doesn't play in order I select? Is there some way to specify a song order of play that I'm missing? Also if I create a playlist it plays the first song the...

Casual Listener

Just started premium trial. I really like the idea of Spotify but why call it a playlist if it doesn't play in order I select? Is there some way to specify a song order of play that I'm missing? Also...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Use music on spotify premium for YouTube videos is possible

I want tu use the music on spotify premium, for YouTube videos, and I dont no if is possivel...

Newbie

I want tu use the music on spotify premium,  for YouTube videos, and I dont no if is possivel... 

Bittencourt

Spotify Star

5797 Views

2 replies

0 likes

  • 5797 Views
  • 2 replies
  • 0 likes

10 gb en dos dias

Buenos días. Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 canciones me ha gastado 150mb.Por favor, esto es insostenible,...

Casual Listener

Buenos días.   Soy usuario diario de spotify y desde el miercoles o jueves pasado el uso de datos de spotify se a multiplicado al menos x4. En dos días de uso normal me gasto 10gb. Hoy en 4 ca...

sauga

Casual Listener

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Spotify Codes Don't Display

It's just like the title says. I'm on an Android phone with the app fully updated, yet for some reason I can't access or use existing Spotify codes. Please help.

Visitor

It's just like the title says. I'm on an Android phone with the app fully updated, yet for some reason I can't access or use existing Spotify codes. Please help.

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

oh shoot

lolz never mind, idk how to delete this.

Newbie

lolz never mind, idk how to delete this.

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Spotify voice control on Samsung S7

Have integrated Spotify with Google assistant and can start playlists etc, but then GA will not Acton on any further commands either in Spotify or not until spotify is manually closed

Newbie

Have integrated Spotify with Google assistant and can start playlists etc, but then GA will not Acton on any further commands either in Spotify or not until spotify is manually closed 

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

About Advanced Search

I've question for this subject. Why we can't use advanced search on our playlists? I mean, I need to listen to 1960s musics on my playlist but the filter which It is year:1960-1970 is not working.

Regular

I've question for this subject. Why we can't use advanced search on our playlists? I mean, I need to listen to 1960s musics on my playlist but the filter which It is year:1960-1970 is not working.

Joe

Community Legend

758 Views

2 replies

0 likes

  • 758 Views
  • 2 replies
  • 0 likes

Spotify Connect Speaker does not show up

Hello,I´ve got the WiFi-Multiroom Speaker GGMM M3 which is said to be compatible with Spotify. Unfortunately, it does neither show up in the Spotify app for android nor in the desktop version. What can be wrong there? Best Regards

Visitor

Hello, I´ve got the WiFi-Multiroom Speaker GGMM M3 which is said to be compatible with Spotify. Unfortunately, it does neither show up in the Spotify app for android nor in the desktop version....

hvanderwalle

Newbie

5321 Views

5 replies

0 likes

Connect
multiroom
speaker
Spotify
wifi
  • 5321 Views
  • 5 replies
  • 0 likes

Solved!! Spotify keeps deleting downloaded songs

Using 7.2.0.1250 armv7 on a Nexus 6. Every few days, every song in my library downloaded for offline play (approx 2000) is deleted, forcing me to spend an hour or so going back and downloading each album/artist individually. I use Spotify often while...

Newbie

Using 7.2.0.1250 armv7 on a Nexus 6. Every few days, every song in my library downloaded for offline play (approx 2000) is deleted, forcing me to spend an hour or so going back and downloading each a...

Coolioandropov

Casual Listener

13061 Views

37 replies

4 likes

  • 13061 Views
  • 37 replies
  • 4 likes