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Android

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Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1018 Views
  • 0 replies
  • 4 likes

Why does my spotify look different than everyone else's?

My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs I do not and this is really confusing.

  • Newbie
  • My free trial for premium just ended and when it did I only had "Your Playlists," "Home," and "Search" tabs with no radio or library. My friend (who also doesn't have a premium account) has the tabs ...
  • 1048 Views
  • 0 replies
  • 0 likes
  • 1048 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a new account with my new email

  • Newbie
  • I have a premium account and I don't use the email for it anymore, so I was wondering if I could somehow transfer my music somewhere to put on my new account once I delete my first one and create a n...
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

Spotify starting automatically

Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else. Please help, it's driving me crazy!

  • Newbie
  • Spotify starts automatically on my mobile out of nowhere. I wouldn't even have it open nor am I listening to anything else.   Please help, it's driving me crazy!
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Shuffle only

I have premium and it all of a sudden will only let me do suffle... Why?

  • Newbie
  • I have premium and it all of a sudden will only let me do suffle... Why?
  • RussAwakuni
  • Newbie
  • 464 Views
  • 2 replies
  • 0 likes
  • 464 Views
  • 2 replies
  • 0 likes

Worst app on android

Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed

  • Newbie
  • Spotify must have really skimped on coders. Worst UI, worst app Ive ever used on android. Whoever got paid to make this code should be ashamed
  • 386 Views
  • 0 replies
  • 2 likes
  • 386 Views
  • 0 replies
  • 2 likes

Downloaded playlists that update automatically / effect on song limit

I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically download the new, updated list as Spotify updates it? I...

  • Newbie
  • I have several playlists downloaded that have 50-100 songs in them, and they are updated weekly or frequently. When the downloaded lists are updated with new songs, will my Android automatically down...
  • Shred00
  • Gig Goer
  • 13780 Views
  • 5 replies
  • 6 likes
  • 13780 Views
  • 5 replies
  • 6 likes

Spotify Connect doesnt work anymore

Dear community,I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to work with the marantz receiver.I have the newest firmwa...

  • Casual Listener
  • Dear community, I really need your help.I used to have an iPhone 5 and connected it to a marantz SR 6007.Spotify connect worked perfectly fine.Now I got a Samsung galaxy s8.I just can't get it to wo...
  • maartenspot
  • Newbie
  • 482 Views
  • 3 replies
  • 0 likes
  • 482 Views
  • 3 replies
  • 0 likes

Solved!! graphics android issue

I’m using a Samsung galaxy s8+ and the text on my app it’s blurred.Anyone knows how to fix it? Regards

  • Regular
  • I’m using a Samsung galaxy s8+ and the text on my app it’s  blurred. Anyone knows how to fix it?   Regards 
  • alex_meneses
  • Regular
  • 402 Views
  • 2 replies
  • 0 likes
  • 402 Views
  • 2 replies
  • 0 likes

Offline Device

Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices. So, my ipad will say I have reached maximum number of oflline devices, i will check on offline device list and there's my gear s3 and android phone....

  • Regular
  • Ever since I added my Gear S3 as offline device, i seem to always loose 1 out of 3 avaialble devices.  So, my ipad will say I have reached maximum number of oflline devices, i will check on off...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Android Auto Album Art

When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly. It sometimes seems to work when the phone is first connected, but once the second track queues up it goes away. Any ideas?

  • Visitor
  • When using Spotify with Android Auto, the album art display on my Honda Accord (2016) does not show properly.  It sometimes seems to work when the phone is first connected, but once the second t...
  • AKoenig
  • Newbie
  • 614 Views
  • 1 replies
  • 2 likes
  • 614 Views
  • 1 replies
  • 2 likes

Spotify Bluetooth Seat Easy Connect

Hello.I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks.How can i fix this?BR Philipp

  • Casual Listener
  • Hello. I have a New Car (Seat Leon St Fr) with Seat Easy Connect. I can play my music over Bluetooth but i didnt See the tracks in my Boardcomputer. With Google Play I can See the tracks. How can...
  • peppino_93
  • Casual Listener
  • 6259 Views
  • 7 replies
  • 0 likes
  • 6259 Views
  • 7 replies
  • 0 likes

O download de musicas no cartão SD foi desabilitado?

Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de selecionar entre Memória interna e SD.

  • Newbie
  • Após atualização o spotify excluiu os meus downloads e quando fui baixar novamente percebi que deu notificação de memória interna cheia, após isso fui verificar e vi que não existe mais a opção de se...
  • Cafecomlivros
  • Newbie
  • 772 Views
  • 1 replies
  • 2 likes
  • bug
    Sd
  • 772 Views
  • 1 replies
  • 2 likes

Android Auto: list of voice commands needed

I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car. There are several threads here in which users ask the same...

  • Regular
  • I'm using Spotify Premium on a Galaxy S7 Edge and have recently bought a car featuring Android Auto. I'm trying to find a list of commands that can be used to control Spotify through the car.  ...
  • 1348 Views
  • 0 replies
  • 3 likes
  • android auto
    voice commands
  • 1348 Views
  • 0 replies
  • 3 likes

Unable to pay certain songs on phones???

 Why can't I listen to them on my phone????

Screenshot_20171102-022158.png
  • Casual Listener
  •   Why can't I listen to them on my phone????
  • Joe
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

"Local files" songs stop playing after 1 second on phone only.

For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle it picks up there (for 1 second). This doesn't occur...

  • Newbie
  • For some reason, a couple days ago, any songs that were originally "local files" from my computer will fade out after 1 second. The bar at the bottom still moves and if I start a song in the middle i...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Minhas músicas apagadas do nada

Toda vez que eu renicio o celular minhas músicas são apagadas e tenho q baixar dnv, 3 vez já

  • Casual Listener
  • Toda vez que eu renicio o celular minhas músicas são apagadas e tenho q baixar dnv, 3 vez já
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

streaming problems, choppy playback

I even switched my streaming to extreme quality and the breaks are shorter but the music is not playing smoothly. And it's a break every few seconds I wouldn't care if it was like once during the song. It's not my phone or my data. Everything played ...

  • Newbie
  • I even switched my streaming to extreme quality and the breaks are shorter but the music is not playing smoothly. And it's a break every few seconds I wouldn't care if it was like once during the son...
  • 742 Views
  • 0 replies
  • 1 likes
  • 742 Views
  • 0 replies
  • 1 likes

Random playlist

Hello everyone, I use Sleep as Android to wake up the morning. I set it to use Spotify playlist to wake me up. Problem: Once in a while, it doesn't use my latest playlist used but this stupid Eye of the Tiger playlist with 3 or 4 tracks. Everyone tha...

  • Casual Listener
  • Hello everyone,   I use Sleep as Android to wake up the morning. I set it to use Spotify playlist to wake me up.   Problem: Once in a while, it doesn't use my latest playlist used but t...
  • SpawN-
  • Casual Listener
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Last.fm doesn't stay turned off

I recently switched from the the integrated scrobbler to a seperate app. The problem is that the switch controlling the integrated scrobbler keeps turning itself back on. I haven't quite found out how fast/when it turns itself on but most of the time...

  • Casual Listener
  • I recently switched from the the integrated scrobbler to a seperate app.   The problem is that the switch controlling the integrated scrobbler keeps turning itself back on. I haven't quite fou...
  • 248 Views
  • 0 replies
  • 1 likes
  • 248 Views
  • 0 replies
  • 1 likes