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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118012 Views

27 replies

4 likes

  • 118012 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237511 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237511 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598255 Views

79 replies

3 likes

  • 598255 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490829 Views

581 replies

42 likes

Account
Free
  • 490829 Views
  • 581 replies
  • 42 likes

Préférences : options "non disponibles pour l'instant"

Bonjour tout le monde,Dans l'appli Android Spotify, quand je diffuse sur mes enceintes Sonos, la plupart des options de Préférences sont grisés (il est précisé "non disponible pour l'instant") alors qu'elles sont bien toutes disponibles quand je diff...

Newbie

Bonjour tout le monde, Dans l'appli Android Spotify, quand je diffuse sur mes enceintes Sonos, la plupart des options de Préférences sont grisés (il est précisé "non disponible pour l'instant") alor...

Joe

Community Legend

9335 Views

2 replies

4 likes

  • 9335 Views
  • 2 replies
  • 4 likes

Song slider bar not appearing

The slider bar is not appearing and I cannot adjust the position of the song. Anyone else have this problem?

Regular

The slider bar is not appearing and I cannot adjust the position of the song. Anyone else have this problem?

Joe

Community Legend

1269 Views

1 replies

0 likes

  • 1269 Views
  • 1 replies
  • 0 likes

How can I delete the "My music" list?

I started use Premium but my old favorites are still in the list and there is too many to delete it one by one. There may be a faster option to delete those songs or I must to one by one?Android device, Samsung Galaxy S8+.

Newbie

I started use Premium but my old favorites are still in the list and there is too many to delete it one by one. There may be a faster option to delete those songs or I must to one by one? Android de...

Joe

Community Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

A little help needed.

Hi everyoneI wanted to know how does spotify works. I have been using it for sometime what I can't seem to understand is even if i just stream a song (not even saving it on playlist or anything ) it is occupying my space in the storage i.e. just list...

Casual Listener

Hi everyone I wanted to know how does spotify works. I have been using it for sometime what I can't seem to understand is even if i just stream a song (not even saving it on playlist or anything ) i...

Joe

Community Legend

646 Views

3 replies

0 likes

  • 646 Views
  • 3 replies
  • 0 likes

Local files disappeared from mobile

I have a playlist dedicated to local files so I could sync it all to my android device at the same time. I was able to do this previously without any issues but all of a sudden my local files disappeared from my android device. Now I can't even downl...

Newbie

I have a playlist dedicated to local files so I could sync it all to my android device at the same time. I was able to do this previously without any issues but all of a sudden my local files disappe...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

Android App not allowed --> Use web player ?

Hi,Installation of Spotify is not allowed on my company phone. I would like to use a kind of web player. Is there a way to enable it on an Android phone ? (Chrome or Samsung internet). I don't think I'm the only one with this issue.Thanks

Newbie

Hi, Installation of Spotify is not allowed on my company phone. I would like to use a kind of web player. Is there a way to enable it on an Android phone ? (Chrome or Samsung internet). I don't thin...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Can not log in

When I try to open Spotify it wants me to log in. When I try to log in it says that I have to go online first. I can not go online because i have not logged on yet!!!! This happens if Spotify has been set to offline mode. This has happened 3 times. T...

Newbie

When I try to open Spotify it wants me to log in. When I try to log in it says that I have to go online first. I can not go online because i have not logged on yet!!!!   This happens if Spotif...

Joe

Community Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Move all to SD card (Android 5.0.2)

Hi all! I can't move all the playlists to SD Card. I have Spotify Premium. When I tried move it, this send me a error message: "We could not move your data. It might be a problem with your SD card. Check permissions and try again." Can you help me? P...

Newbie

Hi all!   I can't move all the playlists to SD Card. I have Spotify Premium. When I tried move it, this send me a error message: "We could not move your data. It might be a problem with your S...

BetoL86

Newbie

1977 Views

3 replies

0 likes

  • 1977 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify autoplaying

Hi!My Spotify has started to autoplay when i snooze and even when i end a phone call. How do i make this stop?Kind regards. Kenneth.

Casual Listener

Hi! My Spotify has started to autoplay when i snooze and even when i end a phone call. How do i make this stop? Kind regards. Kenneth. 

Fastford

Casual Listener

624 Views

2 replies

1 likes

  • 624 Views
  • 2 replies
  • 1 likes

Downloaded music is gone

Please hele. All my downloaded music is gone but on my sd card is 7 gb full of music but I can not listen offline.. Why? This is a bug. Please repair that..

Newbie

Please hele. All my downloaded music is gone but on my sd card is 7 gb full of music but I can not listen offline..  Why? This is a bug. Please repair that..

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

I got charge for nothing

After I finish the registration as premium member. The page doesn't send me any notification. I think, my premium doesn't active yet, because I can't play music without shuffle it. But, after one month I get charge on my credit card. I pay for nothin...

Visitor

After I finish the registration as premium member. The page doesn't send me any notification.  I think, my premium doesn't active yet, because I can't play music without shuffle it. But, after ...

user-removed

Not applicable

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Some songs are grey and won't play on mobile, but will just fine on my computer?

I uploaded a lot of local files from my PC and some of them will play with no issue on my Android, but some of them are grey and wont play when I select them. All songs will play just fine on my computer. EDIT: Fixed a typo

Newbie

I uploaded a lot of local files from my PC and some of them will play with no issue on my Android, but some of them are grey and wont play when I select them. All songs will play just fine on my comp...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Songs downloading on mobile data even when not allowed

Hello,My Spotify app on my Android phone is constantly downloading new songs from playlists on mobile data, even when I've disabled the option to do so.Any solutions? Thanks!Picture 1: My WiFi is off, my mobile data is on, Spotify is downloading song...

Newbie

Hello, My Spotify app on my Android phone is constantly downloading new songs from playlists on mobile data, even when I've disabled the option to do so. Any solutions? Thanks! Picture 1: My WiFi ...

Joe

Community Legend

2773 Views

1 replies

0 likes

  • 2773 Views
  • 1 replies
  • 0 likes

Verwijderen van alle nummers uit map nummers

onder het kopje bibliotheek staat een map met nummers hou krijg ik daar alles in een keer uit verwijderd ? gr

Newbie

onder het kopje bibliotheek staat een map met nummers hou krijg ik daar alles in een keer uit verwijderd ? gr

3060 Views

0 replies

5 likes

  • 3060 Views
  • 0 replies
  • 5 likes

Can't listen to certain artist

Hello,I used spotify a long time for free. Now I purchased a test-account in the hope I could listen to actors without any songs. But seems like I can't, because of some ugly geo-blocking. For example the Band: SCANDAL or KALAFINA I can follow the ba...

Regular

Hello, I used spotify a long time for free. Now I purchased a test-account in the hope I could listen to actors without any songs. But seems like I can't, because of some ugly geo-blocking.   ...

Vanessa0304

Newbie

10266 Views

10 replies

0 likes

  • 10266 Views
  • 10 replies
  • 0 likes

Solved!! Way to only see downloaded music?

I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in offline mode) without having to see all the cool mu...

Casual Listener

I'm using Spotify 1.0.0.82 on Android 4.4.2. I plan to use Spotify offline pretty often so I was wondering if there was any way to see just music that has been downloaded (i.e. that can be played in ...

jarneQ

Regular

302624 Views

35 replies

5 likes

  • 302624 Views
  • 35 replies
  • 5 likes

Unable to Log In Using Facebook

Im trying to log into Spotify using my Facebook account. Im logged into Facebook on my phone but everytime I click "Log In with Facebook" it keeps brining up a different Facebook account and doesnt give me the option to choose "Not Me" or Log out it ...

Newbie

Im trying to log into Spotify using my Facebook account. Im logged into Facebook on my phone but everytime I click "Log In with Facebook" it keeps brining up a different Facebook account and doesnt g...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs not staying downloaded on phone

Recently got a new sony xperia xz1. It seems everytime I close the spotify app the songs saved in 'Your songs' become undownloaded - on further testing it seems that losing connection to the internet also plays a part in this. I have to hit the downl...

Newbie

Recently got a new sony xperia xz1. It seems everytime I close the spotify app the  songs saved in 'Your songs' become undownloaded - on further testing it seems that losing connection to the in...

Leonardo

Roadie

1153 Views

1 replies

0 likes

  • 1153 Views
  • 1 replies
  • 0 likes

How long will spotify work without an internet connection?

HI there, I am about to set off on a 2 month row across the Atlantic Ocean. I won't have internet access for the entirety of this journey. I want to know whether or not spotify app will allow me to continue to play my offline playlists even if the ap...

Casual Listener

HI there,  I am about to set off on a 2 month row across the Atlantic Ocean. I won't have internet access for the entirety of this journey. I want to know whether or not spotify app will allow ...

MusicMomma

Casual Listener

1884 Views

2 replies

0 likes

  • 1884 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pausing or skipping songs randomly Galaxy S8

Hi I was using a galaxy s6 for over a year and never had an issue. Switched to an s8 last month and the app can occasionally work fine for about the first 10 or 20 minutes but then it starts to skip forward in a song or skip two or three songs ahead ...

Newbie

Hi I was using a galaxy s6 for over a year and never had an issue. Switched to an s8 last month and the app can occasionally work fine for about the first 10 or 20 minutes but then it starts to skip ...

Leonardo

Roadie

10504 Views

1 replies

0 likes

  • 10504 Views
  • 1 replies
  • 0 likes