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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • KrisKM
  • Casual Listener
  • 7488 Views
  • 41 replies
  • 16 likes
  • 7488 Views
  • 41 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861986 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861986 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22646 Views
  • 3 replies
  • 0 likes
  • 22646 Views
  • 3 replies
  • 0 likes

Can't delete Cache or saved files

Hello, My Spotify won't let me delet my Cache and saved files from my micro SD-Card.I also can't delet it from my App-manager ( Samsung J5 ).I tried to delet the folder "com.spotfiy.music" but my phone can't delet it aswell. I really need help becaus...

  • Casual Listener
  • Hello,   My Spotify won't let me delet my Cache and saved files from my micro SD-Card. I also can't delet it from my App-manager ( Samsung J5 ). I tried to delet the folder "com.spotfiy.musi...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

local files wont play

I have the song on my samsung 8 and on my computer. I can play them on my computer but they wont play on anything else. Ive followed all the steps. Nothing works/

  • Casual Listener
  • I have the song on my samsung 8 and on my computer.  I can play them on my computer but they wont play on anything else.  Ive followed all the steps.  Nothing works/
  • Buntulufigus
  • Casual Listener
  • 295 Views
  • 4 replies
  • 0 likes
  • 295 Views
  • 4 replies
  • 0 likes

Playlists don't appear on my profile

The last playlist I start to follow or I create they don't appear on my profile. I can see them on my menu but on the preview of ny profile and the other people can't see them.There are just 4 of them that are really old, not the new ones.All of my p...

  • Newbie
  • The last playlist I start to follow or I create they don't appear on my profile. I can see them on my menu but on the preview of ny profile and the other people can't see them. There are just 4 of t...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Switching from Android to PC freezes the phone

When Im listening in offline mode, then I switch to online mode, and then I start the PC with spotify, my Samsung Galaxy S7 Edge freezes completely and it keeps restarting until i pause the music on the pc.

  • Newbie
  • When Im listening  in offline mode, then I switch to online mode, and then I start the PC with spotify, my Samsung Galaxy S7 Edge freezes completely and it keeps restarting until i pause the mus...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

las canciones se pausan automaticamente

No se por que cuando escucho las canciones despues de un rato se pausan automaticamente y tengo que volver a darle play para seguir escuchandolas. Ya revise mi conexion de internet y esta bien, tambien volvi a reiniciar mi equipo y reinstale la aplic...

  • Newbie
  • No se por que cuando escucho las canciones despues de un rato se pausan automaticamente y tengo que volver a darle play para seguir escuchandolas. Ya revise mi conexion de internet y esta bien, tambi...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Solved!! Spotify streaming question.

Hello,Ive recently installed spotify for listening to music in my car. Ive noticed that spotify downloads the whole song in cache and playing it. Therefore, if you listen only 10 seconds of a song it would have allready downloaded the whole file wich...

  • Newbie
  • Hello, Ive recently installed spotify for listening to music in my car. Ive noticed that spotify downloads the whole song in cache and playing it. Therefore, if you listen only 10 seconds of a song ...
  • Joe
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Keep getting charged for an account we don't have!

My fiancee keeps getting charged $14.99 for an account that we don't have with you guys. We called the bank and stopped the payment, but they still advised us to reach out to you. However, that has been hard to do since you guys do not offer telephon...

  • Newbie
  • My fiancee keeps getting charged $14.99 for an account that we don't have with you guys. We called the bank and stopped the payment, but they still advised us to reach out to you. However, that has b...
  • Joe
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Playlist strats over after certain song

When im cotrolling my spotify on my pc with my android phone the playlist start over after certain song. If i skip a song it will normaly go to next but after this certain song if i skip the playlist starts over.

  • Newbie
  • When im cotrolling my spotify on my pc with my android phone the playlist start over after certain song. If i skip a song it will normaly go to next but after this certain song if i skip the playlist...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Solved!! Stops playing on Samsung Galaxy S7 Edge

Hello, Since a few days I've got the Samsung Galaxy S7 Edge to replace my Galaxy S6. But when I'm listening to my playlists and the phone gets locked (screen turns to black and I need to enter my fingerprint to 'wake up' the phone) Spotify stops play...

  • Casual Listener
  • Hello,   Since a few days I've got the Samsung Galaxy S7 Edge to replace my  Galaxy S6.   But when I'm listening to my playlists and the phone gets locked (screen turns to black an...
  • Elwctrobunny13
  • Casual Listener
  • 152545 Views
  • 48 replies
  • 2 likes
  • 152545 Views
  • 48 replies
  • 2 likes

Specific song freezes at exact time in the song consistently?

I have a problem with playback of "Brother Sport" by Animal Collective. It freezes at exactly 0:53 and I can't hear the song anymore. It is only this song, and at exactly that time, every time.android on samsung galaxy s8i tried removing from library...

  • Newbie
  • I have a problem with playback of "Brother Sport" by Animal Collective. It freezes at exactly 0:53 and I can't hear the song anymore. It is only this song, and at exactly that time, every time. an...
  • 364 Views
  • 0 replies
  • 1 likes
  • 364 Views
  • 0 replies
  • 1 likes

Solved!! Pause download of songs?

Can I, and if so, how, pause download of playlists? Lets say I have a playlist with 900 songs, and I have a slow broadband speed, I would like to pause the download when I need to use the Internet for something, and then continue the download later. ...

  • Roadie
  • Can I, and if so, how, pause download of playlists?   Lets say I have a playlist with 900 songs, and I have a slow broadband speed, I would like to pause the download when I need to use the ...
  • turdburger
  • Newbie
  • 54696 Views
  • 6 replies
  • 18 likes
  • 54696 Views
  • 6 replies
  • 18 likes

¿Cómo borrar el contenido sincronizado?

Hola! Uso Android en versión premiumComencé a usar la opción de "Importar música"Pero ahora se agregaron mis 3000 canciones almacenadas y quiero borrarlas, pensé que eliminando los datos de la app se irían de mi playlist, pero no es asíAgradecería un...

  • Newbie
  • Hola! Uso Android en versión premium Comencé a usar la opción de "Importar música" Pero ahora se agregaron mis 3000 canciones almacenadas y quiero borrarlas, pensé que eliminando los datos de la ap...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

S8 chromecast wake -up device

Hi, i have a s8 since a couple of weeks and a chromecast for years. Normally on the s7 i was always able to start up my home cinema with cromecast from sleep mode just by playing on my phone and connecting This wont work anymore with the Spotify app ...

  • Newbie
  • Hi, i have a s8 since a couple of weeks and a chromecast for years. Normally on the s7 i was always able to start up my home cinema with cromecast from sleep mode just by playing on my phone and conn...
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

No puedo descargar spotify

Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está disponible en mi país, pero estoy en Dublin - Irlanda...

  • Casual Listener
  • Hola gente tengo un problema con mi motorola moto xt1058 no entiendo porque no puedo descargar spotify, cuando lo busco en Play Store no me aparece y cuando lo busco por Google aparece que no está di...
  • 816 Views
  • 0 replies
  • 2 likes
  • 816 Views
  • 0 replies
  • 2 likes

Downloaded content disapearing

Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they will instantly be available, as if they were already o...

  • Casual Listener
  • Hi ! For the past few weeks my spotify library had gone crazy. My downloaded songs keep disapearing and i have to download them again. Sometimes i just need to tick the 'download' button and they wil...
  • 338 Views
  • 0 replies
  • 0 likes
  • bug
  • 338 Views
  • 0 replies
  • 0 likes

Downloaded music is being removed

Hi there, on the htc 10 and a premium member, this has happened every day for the last few days but albums that have been downloaded to my devices certain songs are just being removed for no reason and it is becoming very frustrating

  • Casual Listener
  • Hi there, on the htc 10 and a premium member, this has happened every day for the last few days but albums that have been downloaded to my devices certain songs are just being removed for no reason a...
  • Benclarke96
  • Casual Listener
  • 675 Views
  • 2 replies
  • 1 likes
  • 675 Views
  • 2 replies
  • 1 likes

Solved!! Xiaomi Redmi Note 4G Pausing whilst on Lockscreen

Hi, I have a brand new Redmi Note 4G but have a weird issue where the Spotify app pauses after 3-5 seconds once the screen goes to sleep, it works fine when the phone is unlocked. Once paused it'll take a few seconds then it'll play again but only fo...

  • Casual Listener
  • Hi,   I have a brand new Redmi Note 4G but have a weird issue where the Spotify app pauses after 3-5 seconds once the screen goes to sleep, it works fine when the phone is unlocked...
  • user-removed
  • Not applicable
  • 60142 Views
  • 9 replies
  • 0 likes
  • 60142 Views
  • 9 replies
  • 0 likes

(ANDROID AUTO) SYNC3 PROBLEM

HiiiI ll tell you my problem...Some time ago i buy my new car... And I ve try android auto whit my phone but when I listen spotify by USB the sound is only the front.Some day ago I reinstalled android auto and spotify and I tried to play by USB . and...

  • Newbie
  • Hiii I ll tell you my problem... Some time ago i buy my new car... And I ve try android auto whit my phone but when I listen spotify by USB the sound is only the front. Some day ago I reinstalled ...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Android Auto - Spotify not showing up

Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App. This is an extrememly important feature for me so I'm curious if there is any reason it...

  • Regular
  • Has Spotify discontinued support for Android Auto (or vice versa)? It worked fine yesterday, and then today for whatever reason it wasn't available in the AA App.    This is an extrememly...
  • paredamerik
  • Newbie
  • 600 Views
  • 1 replies
  • 1 likes
  • 600 Views
  • 1 replies
  • 1 likes

Solved!! Premium Won't Work.

Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email address but this isn't working either? Please help!

  • Casual Listener
  • Yesterday I began my free trial with premium and this is working fine on my laptop but not my phone and I saw that other people were told to try logging in with their username as opposed to email add...
  • Emma309
  • Casual Listener
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes