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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Artists won't stay followed

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but when i go to the artist later, it the follow button...

Casual Listener

I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but ...

386 Views

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Illegal use of my account by someone else

My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account & how do I stop them?

Newbie

My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account ...

Robert_W

Community Legend

1600 Views

1 replies

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Superuser Contribution Mobile app not working properly on premium account

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Newbie

Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?

Aimee_T

Roadie

369 Views

1 replies

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No me detecta micro sd

Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna pero se llena rápidamente, ya hice de borrar datos...

Casual Listener

Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna...

1076 Views

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Spotify started playing music when I was listening to Play Music

So, before I went out, I was listening to Neil Young Unplugged album on spotify. I quit spotify before going out for a walk. While out, I started listening to Floyd's Wish you were here on Play Music. At a certain point, spotify took over audio focus...

Community Legend

So, before I went out, I was listening to Neil Young Unplugged album on spotify. I quit spotify before going out for a walk. While out, I started listening to Floyd's Wish you were here on Play Music...

490 Views

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Remote device try to control my account

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling and also the othef user deleted my playlists. How that is posible ???...

Newbie

When playing my account another device (someones iphone) conect and take control of what i am listening. I have wifi and bluetooth turned off but the other device still controlling  and also the...

Joe

Community Legend

382 Views

1 replies

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Solved!! Saved music is gone

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved songs on this phone before. Everything seems normal on ...

Casual Listener

I went to shuffle play my saved songs today, and was met with a "your saved songs go here" message. I'm on a Galaxy J7 that I got about two weeks ago, but have been able to see and play my saved song...

darylrapley

Newbie

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2 replies

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Offline Mode: Music has interruptions

Hi, with Spotify Premium All my Devices when I Play music un office Mode The music hace interruptions like Scratch disk. Not all the music, but a lot of this. Igual try only download in the internal memory, but is the same in the SD card. I have the ...

Newbie

Hi, with Spotify Premium All my Devices when I Play music un office Mode The music hace interruptions like Scratch disk. Not all the music, but a lot of this. Igual try only download in the internal ...

363 Views

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Hi

does spotify use's data alot? Without premium

Newbie

does spotify use's data alot? Without premium

MrDavo

Gig Goer

310 Views

1 replies

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Downloaded albums

Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all data is lost as it never happens with my downloaded...

Casual Listener

Why do I keep losing my downloaded albums? This has happened several times and is really starting to get to me! The albums are still there, however I need to download every single one AGAIN! Not all ...

Smee1312

Casual Listener

398 Views

2 replies

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Músicas offline no cartão SD

Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)

Newbie

Não consigo salvar as músicas que eu baixo no cartão SD do meu celular (o modelo do celular é Moto G4 Play e o SD é um SanDisk classe 4)

443 Views

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Sd

No me detecta el almacenamiento SD    

Casual Listener

No me detecta el almacenamiento SD       

298 Views

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Calls and Bluetooth

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Casual Listener

I talk on Facebook messenger voice calls almost all day. I am trying to get Spotify to play music through a Bluetooth speaker while the call stays on my phone speaker. Is this possible? Android 7

Tzelik

Casual Listener

2338 Views

2 replies

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Help me find a song!

The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde hair and a beard. Heard it today the puregym.

Newbie

The lyric is something like ' I'll wait for youuu' he sang it in a chilled voice and sang youuu in a bit of high voiced. The music video was in black and white, not fully I dont think. He had blonde ...

309 Views

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Problemas con la app

Hola! Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify...él problema esta en que se cierra cada vez que salgo, ejemploPongo a reproducir una canción y quiero contestar un mensaje, me salgo para contestar y es al instante o un...

Newbie

Hola!  Tengonun huawei y530 quebllevo utilizándola hace unas semanas con spotify... él problema esta en que se cierra cada vez que salgo, ejemplo Pongo a reproducir una canción y quiero conte...

249 Views

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Can't play a certain album

Hello,I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Even if I share this album to myself I can't get to pla...

Casual Listener

Hello, I can't play a certain album. To be more specific there is a certain album that I can't even find through search. I find it when I search for it on another device with a different account. Ev...

ProDask

Casual Listener

303 Views

1 replies

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Offline music

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available. I had already downloaded all my songs in "your library". What do I need to do to listen to my playlist offline?

Newbie

I purchased premium so I can listen to music without having wifi, but when I select my playlist it says my playlist is not available.  I had already downloaded all my songs in "your library". &...

Titox

Roadie

392 Views

1 replies

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Detect SD

hOLA, BUENAS TARDES, NO ME RECONOCE MI TARJETA SD DESDE LA ULTIMA ACTUALIZACION Y QUIERO BAJAR MI PLAYLIST PERO SE VA AL INTERNO YA CAMBIEN DOS SD PORQUE PENSE QUE ERA EL PROBLEMA PERO NO ME LO DETECTA, YA FORMATEE EL TELEFONO

Casual Listener

hOLA, BUENAS TARDES, NO ME RECONOCE MI TARJETA SD DESDE LA ULTIMA ACTUALIZACION Y QUIERO BAJAR MI PLAYLIST PERO SE VA AL INTERNO YA CAMBIEN DOS SD PORQUE PENSE QUE ERA EL PROBLEMA PERO NO ME LO DETEC...

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It's time again to ask Spotify for an option to disable Spotify Connect

It seems like just about every suggestion I've seen on these forums gets marked "not right now" by the moderators, but this is one that needs to be brought up over and over until something is done about it. I'm tired of unlocking my screen to see tha...

Music Fan

It seems like just about every suggestion I've seen on these forums gets marked "not right now" by the moderators, but this is one that needs to be brought up over and over until something is done ab...

385 Views

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5 likes

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Sync various speakers on different platforms

Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a multi-room setup? Thanks!

Newbie

Hi, I have both and Ecobee4 smart thermostat with Alexa (Amazon) and various Google products (Google Home and Chromecast). Does Spotify app allows to sync the play between various units to create a m...

481 Views

0 replies

2 likes

  • 481 Views
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