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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114375 Views

26 replies

4 likes

  • 114375 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229926 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229926 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588912 Views

79 replies

3 likes

  • 588912 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484133 Views

580 replies

42 likes

Account
Free
  • 484133 Views
  • 580 replies
  • 42 likes

Storage problem at SD and now the switch option is missing

First of all I was having problems to download playlist at the SD storage doing all the recommend things like format and clean my SD and reinstalling the app but nothing worked The app just say that the whole playlist is ready and all the green butto...

Newbie

First of all I was having problems to download playlist at the SD storage doing all the recommend things like format and clean my SD and reinstalling the app but nothing worked  The app just sa...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

New phone lost playlists

I got a new phone and I can log in but I can't find playlists and it deleted my premium status

Newbie

I got a new phone and I can log in but I can't find playlists and it deleted my premium status

Joe

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Solved!! Spotify opens by itself on my phone

I have Spotify on my phone and on my Samsung Gear S2. Spotify constantly opens up by itself on my phone. My gear is connected by Bluetooth with my phone. I don't know if its caused by my Gear S2, or Spotify on my phone. Spotify sometimes opens up whe...

Newbie

I have Spotify on my phone and on my Samsung Gear S2. Spotify constantly opens up by itself on my phone. My gear is connected by Bluetooth with my phone. I don't know if its caused by my Gear S2, or ...

Joe

Community Legend

3169 Views

1 replies

0 likes

  • 3169 Views
  • 1 replies
  • 0 likes

Spotify doesn't play next song when streaming with Normal Quality

After the last update i did, suddenly spotify stopped playing the next song. I've been playing with my settings and it appears that the one setting that has consistently triggered this bug is when i have the Streaming Quality set to Normal. The behav...

Casual Listener

After the last update i did, suddenly spotify stopped playing the next song. I've been playing with my settings and it appears that the one setting that has consistently triggered this bug is when i ...

ml-spotify

Casual Listener

10224 Views

13 replies

3 likes

  • 10224 Views
  • 13 replies
  • 3 likes

Randomly deleting tracks and downloading on mobile

Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and installed have to toggle offline back on for each one...

Newbie

Like many users here it seems, about once a week my Android Spotify app loses all of the albums I have marked for offline download. Sometimes it forgets entirely that they were ever downloaded and in...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Spotify Connect does not work on Android with D-Link DCH-M225

Hello,I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices.I am connected to the same wifi network with all dev...

Newbie

Hello, I am unable to stream music from Android devices using Spotify Connect. It works fine on IOS (iPad), but when I try to stream music from any Android phone, it cannot see any supported devices...

Tonilo

Newbie

2412 Views

2 replies

0 likes

  • 2412 Views
  • 2 replies
  • 0 likes

Spotify plays and pauses infinintely on Bluetooth

I have a problem with Spotify when using Bluetooth. I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every second) while the normal Android music player is functioning fin...

Regular

I have a problem with Spotify when using Bluetooth.   I have an Asus Padfone 2 and when it's connected via BT, Spotify keeps on pausing and playing (basically switching between this every se...

Cwbrun

Newbie

19044 Views

14 replies

3 likes

  • 19044 Views
  • 14 replies
  • 3 likes

bluetooth resume creates hitches

When using my bluetooth headset with the Windows desktop Spotify application and I pause and resume music [by using the button on the headset], the music starts hitching. This doesn't occur when manually pausing and resuming. I use a sennheiser momen...

Newbie

When using my bluetooth headset with the Windows desktop Spotify application and I pause and resume music [by using the button on the headset], the music starts hitching. This doesn't occur when manu...

Joe

Community Legend

742 Views

1 replies

1 likes

  • 742 Views
  • 1 replies
  • 1 likes

Playlist descobertas da semana

Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestões de playlists, e uma delas a "descobertas da sema...

Newbie

Boa tarde. Estou com o seguinte inconveniente acontecenedo, quando fiz o cadastro do spotify eu tinha uma foto de perfil junto com minha ex-namorada, sempre na pagina Inicial do app mostra as sugestõ...

DavidMacario

Newbie

819 Views

1 replies

3 likes

  • 819 Views
  • 1 replies
  • 3 likes

No more access to Spotify Premium or any personal playlists on my Android phone

Hi,I am using Spotify for several years. It worked very well so far. But for few months now, I cannot find any of my playlists on my Android phone. I am a Spotify premium user but my phone seems not to connect to Spotify Premium. It always asks me if...

Casual Listener

Hi, I am using Spotify for several years. It worked very well so far. But for few months now, I cannot find any of my playlists on my Android phone. I am a Spotify premium user but my phone seems no...

cvrigno

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Spotify Mobile playing songs NOT on spotify

Hi, I've noticed something interesting on Spotify for Android (and maybe iOS as well): On my desktop I have downloaded a couple songs of YouTube and those are placed in a Music folder. I've added this folder to Spotify so I can play those songs throu...

Newbie

Hi,   I've noticed something interesting on Spotify for Android (and maybe iOS as well):   On my desktop I have downloaded a couple songs of YouTube and those are placed in a Music fold...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Now playing not showing up on lock screen

So at some point during an update my now playing (forward/pause/reverse) doesnt show up on my lock screen. It used to which is handy for switching between songs without having to unlock your phone.Is this an update problem? Can I uninstall spotify an...

Newbie

So at some point during an update my now playing (forward/pause/reverse) doesnt show up on my lock screen. It used to which is handy for switching between songs without having to unlock your phone. ...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

No sound through headphones

music will play though my speakers with no problem, but whenever I try to listen through headphones, there is no sound. the only time music plays is when I voice wake up Bixby on my S8 and music plays for a split second.

Newbie

music will play though my speakers with no problem, but whenever I try to listen through headphones, there is no sound. the only time music plays is when I voice wake up Bixby on my S8 and music play...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

[All Platforms] Alphabetical playlist sorting options

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thing i see is because you listen to hiphop these play...

Newbie

I got my android phone out of my pokket and launching the Spotify app. My ears wanted to hear the old songs the used to so i pushed the home button and i cant find the Timecapsule folder the only thi...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Music stops when video plays

HelloSince a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterwards. Now This is gone.Is there a option to enable stopp...

Newbie

Hello Since a few days the musics stops when a video a or a gif plays. For example when I am on 9gag. Befor it was only on youtube and it was very usful and the music started playing again afterward...

1017 Views

0 replies

0 likes

  • 1017 Views
  • 0 replies
  • 0 likes

Offline mode with wifi - wont let me browse songs

Hey thereJust got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. However, with my new phone I am unable to browse their ...

Newbie

Hey there Just got a Google Pixel 2. On my previous phone (iPhone 6) I was able to browse spotifys libraries in offline mode. I turned off the data to the app and used to just run it off my wifi. Ho...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

How to make a offline song become online song again

Hi,i was wondering.When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ?I'm close to reach 100% of the space in my phone so i need to know to start make some s...

Newbie

Hi,i was wondering. When i make a song online again by making the green simbol desapear off the song, the spotfy automaticly delete this song from my phone or not ? I'm close to reach 100% of the s...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

All my saved songs disapear

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist and a song that I know I saved it says it save , bu...

Casual Listener

Yesterday I downloaded all my songs , today in the morning when I was about to hear my music all of them disapear , the only one were the ones I passed from my cellphone , but when I play a playlist ...

doom404

Newbie

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Playlist not working

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a kmfdm song that is not in the playlist.How do I get...

Casual Listener

I'm trying to figure out playlists. Just started a premium trial. I selected various songs and added them all to a playlist. I then selected the playlist and it will play one song and then jump to a ...

Joe

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes