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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857256 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857256 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21534 Views
  • 3 replies
  • 0 likes
  • 21534 Views
  • 3 replies
  • 0 likes

Solved!! Spotify and Android Auto Support

Hey guys, I was wondering if anybody was able get spotify functioning on android auto. I can get it to play but it on the pioneer unit (4100nex) it will not display spotify under the music section. Making only Google music avaliable. If anybody has a...

  • Visitor
  • Hey guys,   I was wondering if anybody was able get spotify functioning on android auto. I can get it to play but it on the pioneer unit (4100nex) it will not display spotify under the music s...
  • katianne76
  • Newbie
  • 1289 Views
  • 2 replies
  • 0 likes
  • 1289 Views
  • 2 replies
  • 0 likes

Samsung Gear s3

The Samsung gear s3 had now been released and the website talks about spotify integration. I just can't get it working, has anyone else got a gear s3 and had any luck please?Cheers, Mark

  • Music Fan
  • The Samsung gear s3 had now been released and the website talks about spotify integration. I just can't get it working, has anyone else got a gear s3 and had any luck please? Cheers, Mark
  • big_bird
  • Newbie
  • 11661 Views
  • 24 replies
  • 5 likes
  • 11661 Views
  • 24 replies
  • 5 likes

Solved!! Lock screen and swipe-down podcast 15 sec buttons don't work

When listening to podcasts on my Android device (8.4.4.810 armV7) there are buttons to go back or ahead 15 seconds. Within the main app these buttons work fine, however they also appear when the app is running from the lock screen or from swiping dow...

  • Regular
  • When listening to podcasts on my Android device (8.4.4.810 armV7) there are buttons to go back or ahead 15 seconds. Within the main app these buttons work fine, however they also appear when the app ...
  • user-removed
  • Not applicable
  • 2065 Views
  • 3 replies
  • 3 likes
  • 2065 Views
  • 3 replies
  • 3 likes

Can't skip back songs or jump forward/backwards

Hi, I've just acquired the Spotify Premium Trial (30 days). I have now the download and play offline features. But there's a problem: i'm still not able to jump forward/backwards or skip back songs, just like when using Free version.What can I do to ...

  • Casual Listener
  • Hi,   I've just acquired the Spotify Premium Trial (30 days). I have now the download and play offline features. But there's a problem: i'm still not able to jump forward/backwards or skip bac...
  • Joe
  • Community Legend
  • 2776 Views
  • 3 replies
  • 0 likes
  • 2776 Views
  • 3 replies
  • 0 likes

Behind the Lyrics

Hallo Leute,Ich habe ein kleines Problem mit der Funktion "Behind the Lyrics". Es funktioniert nicht. Trotz Neuinstallation auf Rat des Spotifyteams taucht nicht mal der Rand bei den Liedern auf, mit dem man zu den Lyrics kommt. Hat einer eine ähnlic...

  • Newbie
  • Hallo Leute, Ich habe ein kleines Problem mit der Funktion "Behind the Lyrics". Es funktioniert nicht. Trotz Neuinstallation auf Rat des Spotifyteams taucht nicht mal der Rand bei den Liedern auf, m...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

se escuchan por partes

Selecciono una canción y se comienza a escuchar por partes como si se trabara la app

  • Newbie
  • Selecciono una canción y se comienza a escuchar por partes como si se trabara la app
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Download with wifi

Hi guys! So yesterday my provider gave me 24 hours of unlimited data. I had to leave and decided to download some music on Spotify with my (unlimited) data and switched it on to do so. After I downloaded the playlist I wanted to, I switched it off ag...

  • Newbie
  • Hi guys! So yesterday my provider gave me 24 hours of unlimited data. I had to leave and decided to download some music on Spotify with my (unlimited) data and switched it on to do so. After I downlo...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Infinite skips with Spotify free

Hey,it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still can shuffle only.

  • Casual Listener
  • Hey, it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still ...
  • Pinte
  • Casual Listener
  • 1288 Views
  • 2 replies
  • 0 likes
  • 1288 Views
  • 2 replies
  • 0 likes

My ex boyfriend

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

  • Newbie
  • My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help
  • Joe
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

can not skip songs with Premium on andriod phone

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them and i have no advertisments but after 6 times of skip...

  • Casual Listener
  • I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them an...
  • timo14562
  • Casual Listener
  • 573 Views
  • 5 replies
  • 0 likes
  • 573 Views
  • 5 replies
  • 0 likes

Why does spotify regularly undownload all my downloaded music

If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip

  • Newbie
  • If Spotify doesn't stop erasing all my downloaded music once a freakin week I'm going to quit using it because my data is so slow it takes like 2 minutes to load the next song if I try to skip
  • 517 Views
  • 0 replies
  • 0 likes
  • Downloaded music disappears
    saved music regularly gets erased
  • 517 Views
  • 0 replies
  • 0 likes

Premium without all features

Hi allI've got Spotify premium but some features don't work.For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium.How could I fix this problem?Thanks in advance

  • Casual Listener
  • Hi all I've got Spotify premium but some features don't work. For example "add to queue" or "skipping more than 5 songs". A message appears: try Spotify premium. How could I fix this problem? Tha...
  • LABUCCO
  • Casual Listener
  • 522 Views
  • 2 replies
  • 0 likes
  • 522 Views
  • 2 replies
  • 0 likes

Coloco uma play list pra trocar e entra musicas sugeridas

Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria.E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas. como faço pra não tocar musicas sugeridas?

  • Newbie
  • Tenho Serviço premiu, e não aparece na minha play list só pra dar play; aparece Ordem aleatoria. E quando inicia a play list, depois da primeira musica, já passa a tocar musicas sugeridas.  co...
  • 2571 Views
  • 0 replies
  • 1 likes
  • 2571 Views
  • 0 replies
  • 1 likes

Spotify keeps deleting my offline music on its own.

As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloaded" from my phone but still in my library. It wasn't...

  • Newbie
  • As the title states the app is deleting my offline music on its own. On my previous phone (just upgraded the other day) I would ooccasionally find albums and artists that had their music "undownloade...
  • 287 Views
  • 0 replies
  • 1 likes
  • 287 Views
  • 0 replies
  • 1 likes

Spotify card

How can I pay with a spotify card? I cant't find it at the payments.

  • Newbie
  • How can I pay with a spotify card? I cant't find it at the payments.
  • Joe
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Sometimes I can't control the volume of the music streaming to chromecast audio

It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not always sometimes it just shows the controls but after i ...

  • Visitor
  • It doesnt happen always. But somethimes the chromecast slider just doesnt appear and it just shows the regular notification volume controls and the standard android volume controls. this is not alway...
  • 480 Views
  • 0 replies
  • 1 likes
  • chromecast audio
  • 480 Views
  • 0 replies
  • 1 likes

Pagamento effettuato

Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi sono uscito e mi ha preso 4,99 euro e nel mio acco...

  • Casual Listener
  • Salve oggi volevo rinnovare la opzione Premium ma prima volevo vedere quali opzioni cerano e sono entrato in una opzione senza confermare e senza riempire i moduli, volevo solo sapere che cos'era poi...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Modo Offline

Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?

  • Newbie
  • Hola, lo que quisiera saber es si tengo canciones descargadas pero no estoy en modo offline al escuchar esas canciones utilizo datos o no?
  • 635 Views
  • 0 replies
  • 0 likes
  • 635 Views
  • 0 replies
  • 0 likes

Storage location downloads

Hi,I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage.The problem is, when I go to Settings there's no "storage" listed.Where should I look, exactly?

  • Newbie
  • Hi, I want to change the download location to the memory card and I read that the setting for that should be found at: Library -> Settings -> Storage. The problem is, when I go to Settings th...
  • Joe
  • Community Legend
  • 620 Views
  • 3 replies
  • 0 likes
  • 620 Views
  • 3 replies
  • 0 likes

Why can't i put a song in line?

I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".

  • Newbie
  • I just upgraded my spotify to premium again, and now i can't put the songs in line to play, why? It just stand that "you need premium".
  • Joe
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes