Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the option buttons show up. what's up with that?
the song is no where to be found on my playlist I had it download on, and whenever I search for it, it doesnt show up, but when I look at the artist, it's there, but doesn't play and none of the opti...
263 Views
0 replies
0 likes
Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desaparecióTelefono: Huawei y6iiAndroid:6.0Cuenta Premium
Hace una semana que todas mis canciones descargadas se eliminaron de mi tarjeta sd y la opción de cambiar el almacenamiento desapareció Telefono: Huawei y6ii Android:6.0 Cuenta Premium
251 Views
0 replies
0 likes
The android app hasn't been recognizing chromecast. I restart the app, reboot the chromecast, and it still doesn't work. I've got it working once after doing a combination of rebooting, unplugging chomecast. Is this a Spotify or Google problem? This ...
The android app hasn't been recognizing chromecast. I restart the app, reboot the chromecast, and it still doesn't work. I've got it working once after doing a combination of rebooting, unplugging ch...
Regular
669 Views
2 replies
1 likes
On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. This is a very basic feature missing from the Android version o...
On the iOS Spotify app and most Android music players, triple clicking the headset button goes to the previous track. On the Android Spotify app, triple clicking skips two songs forward. Thi...
Newbie
6323 Views
1 replies
35 likes
The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as far as fresh install, change permissions and notific...
The notification panel Controls for spotify and lock screen controls are not showing up. I have tried for two days to fix this and support won't reply back to me. I have done everything possible as f...
522 Views
0 replies
0 likes
Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks
Once I wrote what I need ,please just help to get spotify and enjoy listening persian traditional musics.thanks
356 Views
0 replies
0 likes
How has no one noticed this in the years this app has been around? Twitter is not a support channel.This is not legitimate business practice.Spotify you make bank. Fix your software.The previous track button does not work.Historical queue does not ex...
How has no one noticed this in the years this app has been around? Twitter is not a support channel. This is not legitimate business practice. Spotify you make bank. Fix your softwa...
Casual Listener
423 Views
2 replies
1 likes
Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use to play music and as a gate to my TV. Many times it does work without any ...
Hello there, I'm having trouble using my android phone and Windows PC to operate and stream spofify on my Chromecast Elite. Chromecast is plugged into my amplifier which I use...
384 Views
0 replies
0 likes
I have enough space in my SD card but Spotify won't let me download more songs. Please help me
I have enough space in my SD card but Spotify won't let me download more songs. Please help me
Gig Goer
599 Views
2 replies
0 likes
This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI have to download all over again. This can be time co...
This is becoming very annoying! Random times when I try to use Spotify in the car, all my downloaded albums disappear from my SD card. Sometimes they reappear when I'm next near wi-fi, other timesI h...
323 Views
0 replies
0 likes
I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.
I want to sync my local songs to my android phone but if i want to download it, it says wait for download i have waited an half hour and it hasnt yet downloaded it.
Community Legend
485 Views
1 replies
0 likes
After a month giving spotify a last try i decided to cancel my subscription.why?Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app 6 times in a row because its frozen, when i want to li...
After a month giving spotify a last try i decided to cancel my subscription. why? Because android app is completely terrible, when i want to listen to music in my phone i dont wanna restart the app...
Gig Goer
516 Views
1 replies
0 likes
Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matter what you do to fix it the music wont continue un...
Ok so I dont know what I did but all I know is I probably broke spotify by accident. If anyone else did this plz speak up also can we fix the bug where spotify crashes and stops the music and no matt...
Roadie
468 Views
1 replies
0 likes
Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead his only option is to use his phone as a remote for...
Hi, my son has been listening to spotify on my premium account on my old mobile for a while now, today I got a premium family subscription, after inviting him his phone now won't play music, instead ...
Casual Listener
534 Views
1 replies
0 likes
Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.
Why? This really makes me angry, I am probably going to switch to either a cracked version of the app without paying or just use YMusic. This was really unnecessary, I used the queue button a lot.
Casual Listener
626 Views
5 replies
0 likes
Hello,I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells me than "this song can't be played as long as there i...
Hello, I connected a few of my local songs to my Spotify Premium and I use a speaker by Heos with Spotify connect. It plays every song without trouble but the local ones I just added. Spotify tells ...
Community Legend
1573 Views
2 replies
0 likes
I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but when i go to the artist later, it the follow button...
I don't know if there's a limit to the number of artists you casn follow (on a free account), but whenever i try to follow an artist it highlights the 'follow' button as if i did it sucessfully, but ...
386 Views
0 replies
0 likes
My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account & how do I stop them?
My account somehow has been hacked into. All of my stations and personal preferences are gone, & in their place is someone else's songs, artists, etc. How are they accessing and using my account ...
Community Legend
1601 Views
1 replies
0 likes
Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?
Im on premium account and also log in, but the app thinks that I am on trial phase, I can't use the premium features, how do I fix this?
Roadie
370 Views
1 replies
0 likes
Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna pero se llena rápidamente, ya hice de borrar datos...
Hola buenas tardes ya llevo 15 días con este problema ya actualice Spotify, lo densistale Spotify formatee micro SD y no la detecta y ya he hecho varias cosas y ni así siempre se guarda en la interna...
1079 Views
0 replies
4 likes
