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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395885 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

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Library fills my android

Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. Clear cache does not help, nor reinstalling spotify. Its not...

Casual Listener

Hi   My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. ...

goforit

Music Fan

5581 Views

6 replies

1 likes

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Ràdio playlist?

How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function

Newbie

How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function

262 Views

0 replies

0 likes

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My daily mix is completely irrelevant to my music taste

So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to do?

Newbie

So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to...

373 Views

0 replies

0 likes

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Can’t find Depapepe albums in Android

Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?

Newbie

Can’t find Depapepe Albums in Android version of the App but can find them in iOS. What seems to be the problem?

408 Views

0 replies

0 likes

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Solved!! No Search option on Main menu

Hello all!I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner menu, it appears only one time after login (I did it s...

Casual Listener

Hello all! I've just downloaded the app today by first time in my Galaxy Fame and since then I'm having problems with Search option. I know it should appear above Explore option in top left corner...

Joe

Community Legend

29758 Views

128 replies

9 likes

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  • 128 replies
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Solved!! After all songs randomly deleted, having problems syncing local offline playlists on phone VERY SLOW

On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... I am trying to sync my songs again and I have all my loc...

Gig Goer

On my phone all my playlists suddenly undownloaded themselves a couple of days ago, I've seen the FAQ about this and none of the things that would do this happened so I don't know. Moving on... &nbs...

chiefjoboo

Gig Goer

926 Views

1 replies

0 likes

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Can I get to preferences on an android tablet?

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet and how. Note, I don't have access to Spotify Prem...

Newbie

I've been looking for preferences on my android for a while and I know you can get to it on a computer, sadly I don't have access to one, so I was wondering if I could access preferences on my tablet...

Joe

Community Legend

3007 Views

3 replies

0 likes

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Shuffle not using all songs

Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs from #s, A, and B. My account has been doing this for ...

Casual Listener

Whenever I shuffle My Songs, it keeps shuffling a group of about 50 songs. It varies based on how My Songs are filtered. For example, if they are filtered alphabetically it will only select songs fro...

390 Views

0 replies

0 likes

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Won't play on Jam speaker?

I have a Jam Symphony speaker connected through WiFi. I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection. It will say "connected" then back to "devices available" instantly. I ...

Newbie

I have a Jam Symphony speaker connected through WiFi.  I can use it with other apps, but when I go to connect through Spotify, the speaker shows up, but instantly loses connection.  It will...

Hub61

Casual Listener

6997 Views

6 replies

2 likes

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Using the bluetooth back button does not restart the song.

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification does. On a Pixel 2 - Android 8Version 8.4.26.770 arm...

Newbie

Using the bluetooth back button does not restart the song. Instead it will go to the previous song, that is not the what it previously did. Also this is not what the back button on the notification d...

594 Views

0 replies

1 likes

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Spotify Won't Sync Local Tracks On My Phone

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and have the playlist downloaded on the phone and mark ...

Newbie

I am a Spotify Premium user and I cannot get any of my local tracks to sync onto my phone. I just recently brought a new Galaxy Note 3. I have the phone and the computer on the same WiFi network and ...

damianbrand

Newbie

4905 Views

11 replies

0 likes

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Spotify premium deleted my "Offline music"

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fill the space as if it were still there . Is there no...

Newbie

I just renewed my premium subscription, but I just realized that all the music that I downloaded was deleted, and is downloading again, the problem is that the music that was deleted continues to fil...

user-removed

Not applicable

450 Views

1 replies

0 likes

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Sd card not recognized by the phone after spotify syncing

Hi. I use a Galaxy Note 8 Android 7.1.1. I have a 128gb sd card. Normally is works fine. I have my media on it. After downloading my Spotify songs to the sd, the sd card is not round by the phone. Already tried reinstalling and formatting sd card 4 t...

Newbie

Hi.  I use a Galaxy Note 8 Android 7.1.1.   I have a 128gb sd card. Normally is works fine. I have my media on it.   After downloading my Spotify songs to the sd, the sd card is n...

285 Views

0 replies

0 likes

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Superuser Contribution USB-C 3.5 headphone adapter, 8.0 Oreo and Pixel audio problems

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone. I was originally convinced it was a hardware issue, but an adapter...

Casual Listener

Is anyone else having issues with USB-C to 3.5 audio problems with third party (non Google) apps? When the adapter is in and connected to the 3.5, audio still plays through the phone.   I was ...

717 Views

0 replies

1 likes

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Superuser Contribution offline Playlist wird gelöscht

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists verschwunden! Wenn ich mir die Speicherkapazität der SD K...

Newbie

Bei mir wechselt Spotify fast jede Woche den Speicherort von meiner SD Karte (64gb) auf das Handy(fast voll)! Wenn ich den Speicherort wieder auf die SD Karte einstelle bleiben meine Playlists versch...

Andrecito

Newbie

3785 Views

3 replies

1 likes

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  • 3 replies
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Solved!! 7 day free trial

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

Casual Listener

I just wanna ask if what will happen if the 7 day trial is done ? Will I still be able to listen offline ? Or not ? Please hear me out . I want to know . Thanks for noticing !

sdfonseca-co

Newbie

778 Views

4 replies

0 likes

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Solved!! "Playing music is not yet supported" - Google Assistant

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out?

Roadie

I'm going crazy trying to get assistant to work with Spotify. I have linked it, but now it just says "Playing music is not yet supported". I'm using a galaxy s8. Has anyone figured it out? 

Joe

Community Legend

6073 Views

5 replies

3 likes

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Again more problems

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "Storage" has disappeared, as always. Next day all the...

Casual Listener

I'm tired of the app in my phone. Every time I try to download my songs I can't since download stops saying I don't have enough space in my memory (I have a 16GB SD card). I check on settings and "St...

268 Views

0 replies

0 likes

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Is there a limit/threshold for how many songs you can download?

Hi everyone Is there a limit/threshold for how many songs you can download on an Android & Desktop?

Visitor

Hi everyone   Is there a limit/threshold for how many songs you can download on an Android & Desktop?

user-removed

Not applicable

2334 Views

2 replies

0 likes

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Refuses to download playlists, Storage "full"

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redownload all my songs again so I hit the "download pla...

Newbie

I've recently had my Xperia XZ repaired, for whatever reason the engineers decided to wipe my phone and start anew. I downloaded spotify once again and logged in just fine, I forgot I needed to redow...

dinomight

Spotify Star

343 Views

1 replies

0 likes

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