Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194409 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439017 Views
565 replies
37 likes
Hace poco empecé a notar que la música empieza a reproducirse más rápido que lo usual o sea que las canciones aumentaron su velocidad de la nada para algunos puede ser imperceptible pero como suelo escuchar listas de reproducción note que las cancion...
Hace poco empecé a notar que la música empieza a reproducirse más rápido que lo usual o sea que las canciones aumentaron su velocidad de la nada para algunos puede ser imperceptible pero como suelo e...
Newbie
2653 Views
1 replies
0 likes
I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the details of the bluetooh and the item of music and m...
I'm having trouble with bluetoothh connection and ford sync. I can do the pairing and the connection appears for both, but when I play some music the connection has closed immediately. I acessed the ...
399 Views
0 replies
0 likes
I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of commercial and got to hear one song from the album...
I dowloaded the app to my Huawei honor 8 lite. Not a premium member. Searched for a specific band to listen to a specific album. Hit shuffle (as there is no play-button), listened to a few minutes of...
Casual Listener
896 Views
2 replies
0 likes
I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up personal files to computer but NO method of formatting w...
I have a 64 SanDisk plus ultra installed on a Moto x running Android 6.0 that was using offline play in Spotify. Card suddenly disappeared in every way on phone and in apps. Was able to back up perso...
Newbie
601 Views
1 replies
0 likes
My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS IS THE 4TH TIME IT DISSAPEARS IN THE DEVICES AVAIL...
My tv and marantz amp both are connected to my wifi as well as my phone. Both are setup for spotify connect. SPOTIFY CONNECT DECIDES WHEN IT WANTS TO SHOW UP, THIS IS **bleep**ING BULL**bleep**. THIS...
450 Views
0 replies
2 likes
I can't say I'm closely following. So, did Spotify update the storage method?My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality or they did something with the file sizes.
I can't say I'm closely following. So, did Spotify update the storage method? My downloaded 1200~ songs take only about 11gb on extreme quality. Either my phone refuses to download at that quality o...
Regular
654 Views
2 replies
0 likes
I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I back out. This appears to happen whenever I select a ...
I noticed that when accessing certain menu items that do not contain any entries such as downloaded playlists in my case, I get the message "Getting your selection..." that never goes away until I ba...
970 Views
0 replies
2 likes
Version 8.4.17.640 armV7Since 2 updates ago my earphones no longer skip songs reliably. With that I mean it may skip one or two, and then stops. If I force-stop the app and restart, it will work again for a limited time and then stop again. I have cl...
Version 8.4.17.640 armV7 Since 2 updates ago my earphones no longer skip songs reliably. With that I mean it may skip one or two, and then stops. If I force-stop the app and restart, it will work ag...
Music Fan
4448 Views
3 replies
0 likes
I have a lot of offline Spotify music on my phone from a trial account provided by my cell phone provider. As it was cheaper to subscribe directly with Spotify, I signed up for a direct account with them and did not renew my Spotify account with my c...
I have a lot of offline Spotify music on my phone from a trial account provided by my cell phone provider. As it was cheaper to subscribe directly with Spotify, I signed up for a direct account...
Community Legend
499 Views
1 replies
0 likes
Hello, I have a problem with downloading the spotify app on me phone. I'm from Russia but I live in Chile now and when I'm trying to use the Play store, I have the message "the product is nos available in your country" while all chileans have it. In ...
Hello, I have a problem with downloading the spotify app on me phone. I'm from Russia but I live in Chile now and when I'm trying to use the Play store, I have the message "the product is no...
228 Views
0 replies
0 likes
oeuroiwqeuroiewuroiewuroifkjdfkjdsahfkjdshkflhjklewoirupoewrpoewrpoewriopewiropewrioewfroifdskjfdsfgfk;djfsklfjkldfjeworewoirioewroiewrioewriojkdfhkajdslfklasfrweroiuweoireowicnmnmvcbz,bvnmcxbvkjdsfhjkdsfjkdshfowierewoiroewiroiewrewioroiewrkldsfklsdf...
oeuroiwqeuroiewuroiewuroifkjdfkjdsahfkjdshkflhjklewoirupoewrpoewrpoewriopewiropewrioewfroifdskjfdsfgfk;djfsklfjkldfjeworewoirioewroiewrioewriojkdfhkajdslfklasfrweroiuweoireowicnmnmvcbz,bvnmcxbvkjdsfh...
302 Views
0 replies
0 likes
Disculpen, necesito que me ayuden, no me aparece la opcion modo coche en el reproductor, porque sera?
Disculpen, necesito que me ayuden, no me aparece la opcion modo coche en el reproductor, porque sera?
Newbie
995 Views
2 replies
2 likes
I keep getting Spotify on my lock screen when it's not in use and I make sure the apps even close in my phone I got a Galaxy S8 it shows artist unknown song unknown and it has all the buttons to could play and pause I'm not using it is there a fix fo...
I keep getting Spotify on my lock screen when it's not in use and I make sure the apps even close in my phone I got a Galaxy S8 it shows artist unknown song unknown and it has all the buttons to coul...
553 Views
0 replies
0 likes
I have my phone set to only download over WiFi yet sometimes I see it downloading over mobile. Why does it do that? It's taking a large chunk out of my monthly download limit, at times.
I have my phone set to only download over WiFi yet sometimes I see it downloading over mobile. Why does it do that? It's taking a large chunk out of my monthly download limit, at times.
233 Views
0 replies
0 likes
Hello i have a little problem. When i use Spotify on Android Android listen music everything is fine but if someone call me And after this phone call aplication turn off permantly. What i can do to fix that?
Hello i have a little problem. When i use Spotify on Android Android listen music everything is fine but if someone call me And after this phone call aplication turn off permantly. What i can do to f...
271 Views
0 replies
0 likes
Hi, The Paul Weller album Catch Flame live at Alexandra Palace is on Spotify but it's greyed out so I can't listen or download it. Do you know why? Thanks Dan
Hi, The Paul Weller album Catch Flame live at Alexandra Palace is on Spotify but it's greyed out so I can't listen or download it. Do you know why? Thanks Dan
Casual Listener
531 Views
2 replies
0 likes
Hi, I remember I was using nokia mixradio app that automatically created a radio station that I can listen to offline after I mix 3 artists together. I am a premium spotify user so how do I do the equivalent on the spotify app for my androiod phone?
Hi, I remember I was using nokia mixradio app that automatically created a radio station that I can listen to offline after I mix 3 artists together. I am a premium sp...
Music Fan
21394 Views
6 replies
0 likes
I get a new Spotify account one week ago, in my old account, my behind the lyrics was working perfectly but when a changed he's stoped and even with the option turned on, nothing works
I get a new Spotify account one week ago, in my old account, my behind the lyrics was working perfectly but when a changed he's stoped and even with the option turned on, nothing works
286 Views
0 replies
0 likes
Hi all!There is an iOS topic about this, but it's also affecting more people, like me, on Android and I want to bring this issue under attention. What's happening is, I am listening to music in my car for example, and suddenly the music stops.. I loo...
Hi all! There is an iOS topic about this, but it's also affecting more people, like me, on Android and I want to bring this issue under attention. What's happening is, I am listening ...
Community Legend
656 Views
1 replies
0 likes
Buenas. Tengo un Samsung J7 prime El inconveniente es el siguiente:Alcanceno música en la tarjeta SD mediante la opción de la aplicación de "almacenar en tarjeta SD", y certificó que es así porque puedo ver lo descargado en la tarjeta. el tema es que...
Buenas. Tengo un Samsung J7 prime El inconveniente es el siguiente: Alcanceno música en la tarjeta SD mediante la opción de la aplicación de "almacenar en tarjeta SD", y c...
248 Views
0 replies
0 likes
