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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854267 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854267 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20370 Views
  • 3 replies
  • 0 likes
  • 20370 Views
  • 3 replies
  • 0 likes

spotify causes galaxy s7 to crash randomly

hi everyone, I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly.My phone's screen will just go black, vibrate and then it shows the galaxy s7 logo and it ...

  • Newbie
  • hi everyone,  I have been using spotify for the last few years and never ran into major problems but now I have found that my samsung galaxy s7 crashes randomly. My phone's screen will just go...
  • Guillotine20
  • Newbie
  • 532 Views
  • 1 replies
  • 3 likes
  • 532 Views
  • 1 replies
  • 3 likes

Music Stops After Each Track

I have to push play after each song. This has never happened to me before. How do I fix it?

  • Newbie
  • I have to push play after each song. This has never happened to me before. How do I fix it?
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Help...lost all playlist...

Not sure what I did, but here goes...my wife noticed her playlists weren't showing up when she logged onto other devices. Her tablet could only be accessed from her tablet. When she would log in onto another device there were 2 playlists made by spot...

  • Casual Listener
  • Not sure what I did, but here goes...my wife noticed her playlists weren't showing up when she logged onto other devices.  Her tablet could only be accessed from her tablet.  When she would...
  • jramse99
  • Casual Listener
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Cannot find song

I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audioslave seven nation army. Any ideas where I can get thes...

  • Casual Listener
  • I'm compiling a rock covers playlist, but some songs I have as mp3 I cannot find on Spotify. Foo Fighters band on the run (which a google search says is there), evanesense heartshaped box & audio...
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Sonido molesto al reproducir en el auto.

Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouzco la música que está guardada en mi teléfono y no ...

  • Newbie
  • Cuando reproduzco Spotify en mi auto (Renault Captur) comienza a emitir un sonido extraño, como de corto circuito o inducción, ocurre que conecto otros dispositivos y no hay problema, también reprouz...
  • Exlink
  • Newbie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Samsung S7 Edge Digital pinging noise via Bluetooth in car

So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software. Now when it connects it might play for a few seconds or not at all, then all that comes ...

  • Casual Listener
  • So I Have been using spottify via bluetooth in my car for quite a while now. It was working perfectly untill probably 2 or 3 updates ago for the phones software.   Now when it connects it migh...
  • duzktilldwn
  • Casual Listener
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Problemas na reproduracao de musicas

Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.

  • Casual Listener
  • Sou premium. Toda vez que eu minimizo, o aplicativo pausa a música. Além disso, as músicas ficam indisponíveis para tocar quando eu seleciono.
  • renato_perigo
  • Newbie
  • 317 Views
  • 2 replies
  • 0 likes
  • 317 Views
  • 2 replies
  • 0 likes

Problem with download

My Spotify download the music and after I switch to offline mode his don`t play the sound.

  • Newbie
  • My Spotify download the music and after I switch to offline mode his don`t play the sound.
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Superuser Contribution Auto updating downloaded playlists

Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to add newly added tracks to downloaded playlists. I h...

  • Casual Listener
  • Is there an option in settings to have Spotify auto update newly added tracks to downloaded playlists? Right now it looks like Spotify has to be open in the foreground on my Google Pixel in order to ...
  • rogermoucheron
  • Newbie
  • 2770 Views
  • 2 replies
  • 2 likes
  • 2770 Views
  • 2 replies
  • 2 likes

Superuser Contribution Tengo 2 suscripciones

Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?

  • Newbie
  • Hola en un mail tengo dos suscripciones y quiero dar de baja una ¿cómo puedo hacerle?
  • Maria_B
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Deletes My Downloaded Songs

Spotify freezing and deleting my downloaded songs at randomly times.It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or just quit the app, when I re-open app it seems there's n...

  • Newbie
  • Spotify freezing and deleting my downloaded songs at randomly times. It just stop playing at next song and do whatever I want it never plays. And after that whenever I restart the app / phone or jus...
  • Maria_B
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow another's playlist. (I follow, but i can't see them)

When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) this playlist is it in my profile. The problem is when...

  • Newbie
  • When I start to follow a playslit, this playslist doesn't show yourself in my profile (the place that I have my followers and the person who I follow). However, when I begin a New Playlist (mine) thi...
  • Maria_B
  • Moderator
  • 1089 Views
  • 1 replies
  • 0 likes
  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution My library songs gone

The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is downloaded is suddenly empty. even though it's sti...

  • Casual Listener
  • The way i use spotify is i listen to the new releases and dicover/suggested music and save everything, then listen to the music in the Your Library, Songs section. The music in my All songs, which is...
  • Maria_B
  • Moderator
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waking me up!

Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I have a galaxy s6. I am So close to cancelling Spoti...

  • Newbie
  • Please help! I always sleep with my apps closed and do not disturb on. However for 2 nights in a row I have been abruptly startled in the middle of the night to a random song on a random playlist! I ...
  • Maria_B
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged into 2 devices with facebook

I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?

  • Newbie
  • I have spotify premium with Facebook and i want to log on another device without giving the person my password to Facebook! I remeber there was a function to make an app password but is that gone now?
  • Maria_B
  • Moderator
  • 823 Views
  • 1 replies
  • 0 likes
  • 823 Views
  • 1 replies
  • 0 likes

How do I remove a song from "next on shuffle"

It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remove it from the shuffle. Now it seems like I can high...

  • Newbie
  • It used to be that you could go to the "next on shuffle" when listening to a playlist and highlight songs to be removed. It wouldn't remove the song permanently from your playlist, but it would remov...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Multiple Issues (Problems from 2013 and 15 occurring)

Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now and I can say that it has served me well.Anyway.I'm u...

  • Newbie
  • Hey all. I don't usually write in the help sections but I've been going through some issues that have apparently been a problem for many years. I've been using spotify premium for about a year now an...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

Spotify and chromecast audio

Hi Guys, I'm using spotify with chromecast audio and it does not work ok,the music crashes, interrupts and sometimes stops and no more backlosing the connection with chromecast audio.It has problems both on the galaxy s7 edge and on the tab S.Other p...

  • Newbie
  • Hi  Guys,   I'm using spotify with chromecast audio and it does not work ok, the music crashes, interrupts and sometimes stops and no more back losing the connection with chromecast au...
  • 238 Views
  • 0 replies
  • 0 likes
  • 238 Views
  • 0 replies
  • 0 likes

Spotify works perfectly

So you might ask why I am posting under the help section?Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes.Playing clash of clans will do the same as long as I am interactive with it.My question is, what sch...

  • Newbie
  • So you might ask why I am posting under the help section? Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes. Playing clash of clans will do the same as ...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

  • Casual Listener
  • Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...
  • deanylev
  • Casual Listener
  • 251 Views
  • 4 replies
  • 0 likes
  • 251 Views
  • 4 replies
  • 0 likes