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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117971 Views

27 replies

4 likes

  • 117971 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237406 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237406 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598150 Views

79 replies

3 likes

  • 598150 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490749 Views

581 replies

42 likes

Account
Free
  • 490749 Views
  • 581 replies
  • 42 likes

Improve Android app compatibility with Chromebooks

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have addressed. 1. Unlike YouTube or Google Play Music, ...

Regular

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have ...

604 Views

0 replies

0 likes

Android
chromebook
  • 604 Views
  • 0 replies
  • 0 likes

Download over cellular with option turned off

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to start an offline session to avoid downloading over c...

Newbie

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to s...

786 Views

0 replies

0 likes

  • 786 Views
  • 0 replies
  • 0 likes

Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've ...

Casual Listener

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing ...

Dannieann1e

Newbie

25579 Views

13 replies

10 likes

  • 25579 Views
  • 13 replies
  • 10 likes

Add sort by artist to saved song list

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been implemented for songs saved to your library. I'm forced to add ...

Casual Listener

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been impleme...

606 Views

0 replies

2 likes

  • 606 Views
  • 0 replies
  • 2 likes

Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

Newbie

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

user-removed

Not applicable

14907 Views

5 replies

1 likes

  • 14907 Views
  • 5 replies
  • 1 likes

Can't control Spotify via Bluetooth

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work. Song info (track/album/artist) also doesn't displ...

Casual Listener

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work...

tuzonghua

Casual Listener

1423 Views

1 replies

0 likes

Android
bluetooth
  • 1423 Views
  • 1 replies
  • 0 likes

Spotify playlists merge with home page

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist I was listening to merges with the home page well ...

Newbie

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Changing volume of spotify over samsung multiroom

Hi, I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just want it to change one step, cause now it gets too loud or too...

Newbie

Hi,   I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just w...

Lufe

Newbie

1621 Views

1 replies

3 likes

k650
samsung multiroom
Spotify
volume
wifi playback
  • 1621 Views
  • 1 replies
  • 3 likes

ipad stopped syncing Spotify music. Says it is waiting to download but never does.

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...

Casual Listener

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...

emmett_moseley

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

[Android] Listening to all the doznloaded songs wharever the playlist is

Hi, I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all my musics whatever the playlist they belong to. Playlists hav...

Newbie

Hi,   I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all m...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Offline music gone...again

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above 1000 songs). Everything seemed fine. Played my offl...

Regular

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above ...

fratenchiappe

Regular

872 Views

2 replies

1 likes

  • 872 Views
  • 2 replies
  • 1 likes

Spotify plays a few songs shuts off/stops playing music after a few songs

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. I have a cheap Android phone, ZTE lil ol prepaid st...

Newbie

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. ...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

No reproduce ninguna cancion

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir, vi un problema con el streaming en alta calidad p...

Newbie

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir...

Daniiela

Newbie

1349 Views

1 replies

1 likes

  • 1349 Views
  • 1 replies
  • 1 likes

Any way to prevent the auto updating?

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and installed from there. This worked fine up until a day or t...

Newbie

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and install...

ShaggySkunk-c

Roadie

6527 Views

2 replies

0 likes

  • 6527 Views
  • 2 replies
  • 0 likes

Solved!! Annoying cracking noise

Hello, I tried Spotify on my LG Optimus P 500 One (Android 2.3.3). Approximately 1 second after starting a song I get an annoying cracking noise on every song! What can I do? Best regards, Lars

Regular

Hello,   I tried Spotify on my LG Optimus P 500 One (Android 2.3.3).   Approximately 1 second after starting a song I get an annoying cracking noise on every song!   What c...

DouweBoer

Casual Listener

18995 Views

32 replies

2 likes

  • 18995 Views
  • 32 replies
  • 2 likes

Android app issues

Hi, My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month.So recently my phone has started popping up with the spotify music player...

Newbie

Hi,   My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month. So recently...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

[Android] cant play spotify while playing a game

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix

Newbie

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix  

667 Views

0 replies

0 likes

  • 667 Views
  • 0 replies
  • 0 likes

Volumen disminuye al ecualizar

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecualizador plano/flat, y aún así el volumen es mucho ...

Casual Listener

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecu...

tinchoxdoom

Casual Listener

2740 Views

2 replies

0 likes

ecualizador
Galaxy S7 Edge
Volumen
  • 2740 Views
  • 2 replies
  • 0 likes

Solved!! Can't download Spotify android app

Hello, About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all the apps. When I tried to reinstall Spotify, Google Play ga...

Casual Listener

Hello,   About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all...

donpatrice

Newbie

19563 Views

4 replies

1 likes

  • 19563 Views
  • 4 replies
  • 1 likes