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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Quisiera que me ayudaran. ¿Por qué no puedo conectar Shazam a Spotify? 

Newbie

Quisiera que me ayudaran. ¿Por qué no puedo conectar Shazam a Spotify? 

219 Views

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Issue downloading songs and moving to SD card

Hi all, My sister just bought a Xperia XA, model F3116, running Spotify 8.4.18.743 armV7 on Android 7.0. This Spotify version is already an update, because the phone has a native version, which I'm not sure what it is. The phone has a storage of 16gb...

Newbie

Hi all,   My sister just bought a Xperia XA, model F3116, running Spotify 8.4.18.743 armV7 on Android 7.0. This Spotify version is already an update, because the phone has a native versio...

365 Views

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Won't let me log in!!!

I am putting in all my correct information and I still can't log in! I have reset the password and it still won't work. My spotify account is Audiomackenzie (Audiomackenzie1@gmail.com) please help me I really need some tunes.

Newbie

I am putting in all my correct information and I still can't log in! I have reset the password and it still won't work. My spotify account is Audiomackenzie (Audiomackenzie1@gmail.com) please help me...

SaraiSound

Roadie

6413 Views

3 replies

1 likes

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For ppl with WiFi & or unltd internet via tmobile etc whom like creating playlists.

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading it. That's if you have download using cellular swi...

Regular

When you create a playlist even if it has 1 song. .then you have to download your playlist, once you do from than on forward if you add a song to that playlist it will automatically start downloading...

Canope1

Regular

859 Views

3 replies

0 likes

Android
pay for spotify
unlimited internet or wifi
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Solved!!Superuser Contribution Choppy connection from phone to car via bluetooth

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify software is updated. Any ideas would be greatly appreciate...

Casual Listener

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify softwar...

nlloyd

Casual Listener

20431 Views

3 replies

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Spotify Mobile App Android Issues

Hello Not sure if this happens to other people but sometimes when I open thr Spotify app, all my playlistd and saved songsnget stuck in a buffer loop and I cant access any music.

Casual Listener

Hello   Not sure if this happens to other people but sometimes when I open thr Spotify app, all my playlistd and saved songsnget stuck in a buffer loop and I cant access any music.

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Android
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No me aparece la sd para pasar mi musica

Siempre e tenido ese problema por algun caso que quiera transferir mi musica a la tarjeta sd NUNCA ME APARECE! y es un milagro cuando aparece la sd ya desmonte la tarjeta y la volvi a insertar y nada y ya me estoy decesperando y ya me pasa con 3 celu...

Newbie

Siempre e tenido ese problema por algun caso que quiera transferir mi musica a la tarjeta sd NUNCA ME APARECE! y es un milagro cuando aparece la sd ya desmonte la tarjeta y la volvi a insertar y nada...

387 Views

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Spotify not working properly on Samsung Galaxy S7 - Oops, something went wrong...

I really have no idea what the problem is, all I know is that it's Spotify causing the problem. So, when I want to listen on my phone I start up Spotify (Premium) and this happens in both online and offline mode, NO SOUND. Not in the headphones, not ...

Newbie

I really have no idea what the problem is, all I know is that it's Spotify causing the problem. So, when I want to listen on my phone I start up Spotify (Premium) and this happens in both online and ...

Joe

Community Legend

1569 Views

1 replies

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I dont want spotify web player and I dont want a random playlist...

... if the current music i've choosen - for any reason - cant stream to my android device.If i'm listening to Shostakovich - I dont want a random playlist with rap and 50 cent on next. If I'm listening to ambient synth - i dont want Hellacopters to s...

Newbie

... if the current music i've choosen - for any reason - cant stream to my android device. If i'm listening to Shostakovich - I dont want a random playlist with rap and 50 cent on nex...

Joe

Community Legend

436 Views

1 replies

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Spotify usb

I have a peugeut bipper with usb media player, how can i sync spotify with my car? Any help?

Visitor

I have a peugeut bipper with usb media player, how can i sync spotify with my car? Any help?

Joe

Community Legend

397 Views

1 replies

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Cant enter on my account because said that I'm offline

Today at the morning i enter on myaccount and listen music all good but this afternoon it take off on my account and whed i try too enter again it said that the account is offline and i have to have internet but i have internet and I don't now what t...

Newbie

Today at the morning i enter on my account and listen music all good but this afternoon it take off on my account and whed i try too enter again it said that the account is offline and i have to hav...

Joe

Community Legend

322 Views

1 replies

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Solved!! Mobile App - Play, Pause, and Skip Using Headphone/Headset with Controls.

Why all of a sudden am i no longer able to use my head phones to skip songs or increase of decrease the volume? I now have to get my phone everytime and its getting very tedious. This seems to have happened over night. Ive purchased new head phones s...

Newbie

Why all of a sudden am i no longer able to use my head phones to skip songs or increase of decrease the volume? I now have to get my phone everytime and its getting very tedious. This seems to have h...

Tinchojukic

Newbie

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4 replies

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Song won't download on Premium

After the last Spotify update, the songs I try to save to my library are getting stuck in an eternal "downloading" cycle. They appear under the library itself and can be played while online but are not actually saved to the offline library. Any ideas...

Casual Listener

After the last Spotify update, the songs I try to save to my library are getting stuck in an eternal "downloading" cycle. They appear under the library itself and can be played while online but are n...

Blackrain47

Casual Listener

991 Views

2 replies

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Solved!! Playlist sorting doesnt work

I just downloaded spotify and created a playlist. Now I wanna change the order of the songs. When I "click" on the 3 points I only get the option to download, rename, share, go to playlist-radio, keep secret... But no point to change something. A fri...

Newbie

I just downloaded spotify and created a playlist. Now I wanna change the order of the songs. When I "click" on the 3 points I only get the option to download, rename, share, go to playlist-radio, kee...

Joe

Community Legend

632 Views

1 replies

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Why wont I go premium with my spotify gift card

I've just paid for a $ 39 gift card and toped up my account but my account says I'm not premium even though I was sent a spotify receipt by email saying I had topped up. HELP

Newbie

I've just paid for a $ 39 gift card and toped up my account but my account says I'm not premium even though I was sent a spotify receipt by email saying I had topped up. HELP

SpotCreated

Roadie

309 Views

1 replies

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Can't Listen to some music even though I have premium

Hey,i have an Premium Account but i cant Listen to some tracks.Can anyone help me why and how I can listen to them.

Newbie

Hey, i have an Premium Account but i cant Listen to some tracks. Can anyone help me why and how I can listen to them.

SpotCreated

Roadie

321 Views

1 replies

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I have to be in internet to listen music

Ok after the last upgrade. I can't listen anymore music without internet.... And I am premium... And I still pay for it.... I tried EVERYTHING. Help me please!!!!

Newbie

Ok after the last upgrade. I can't listen anymore music without internet.... And I am premium... And I still pay for it.... I tried EVERYTHING.     Help me please!!!!

SpotCreated

Roadie

347 Views

1 replies

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All Downloads are gone after reboot// Can't login in offline mode

Hello,Sometimes I restart my android device.Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amount (ca. 20GB) on the SD card. I tried to fix this, going...

Newbie

Hello, Sometimes I restart my android device. Whenever I do this, I have to log me in again. When I'm logged in again. After that All my Downloads are gone, but Spotify still has all the data amoun...

498 Views

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Superuser Contribution Problems in the audio with any song. Crunching and distortion at any volume level

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as crunches and distortion in the audio. My headphone...

Casual Listener

Hi guys. I have problems with the audio of the songs I listen to. Since the last update 8.4.18.743 armV7, every time I play a song after a few seconds at any sound level, there will be noises such as...

Mirc

Casual Listener

5770 Views

8 replies

3 likes

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Distorsión en canciones a cualquier volumen.

Hola Chicos. Tengo problemas con el audio de las canciones que escucho. Desde la última actualización 8.4.18.743 armV7, cada vez que reproduzco una canción luego de unos segundos a cualquier nivel de sonido empieza a escucharse ruidos como crujidos y...

Casual Listener

Hola Chicos. Tengo problemas con el audio de las canciones que escucho. Desde la última actualización 8.4.18.743 armV7, cada vez que reproduzco una canción luego de unos segundos a cualquier niv...

elmayortom

Newbie

3500 Views

2 replies

4 likes

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