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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194514 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194514 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535714 Views

78 replies

3 likes

  • 535714 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439297 Views

565 replies

37 likes

Account
Free
  • 439297 Views
  • 565 replies
  • 37 likes

Seems like its downloading but it isn't

Hey!So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not download. Even the number of songs downloading are wrong ca...

Newbie

Hey! So, the thing is I'm premium user and when I try to download my songs to offline the songs keeps downloading past the 100% but in the songs list it appears that most of the songs did not downlo...

Joe

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Synced songs deleted when SD card is dismounted (and mounted again).

How to reproduce the error:Set storage to SD card and sync some songs.Turn off the app.Dismount SD card.Mount SD card again.Change storage back to SD card (as storage apparently defaults back to device storage if you dismount the SD card).Even before...

Casual Listener

How to reproduce the error: Set storage to SD card and sync some songs. Turn off the app. Dismount SD card. Mount SD card again. Change storage back to SD card (as storage apparently defaults b...

Joe

Community Legend

947 Views

3 replies

1 likes

  • 947 Views
  • 3 replies
  • 1 likes

Solved!! Spotify on Galaxy Note 5

I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I can turn that off if possible. Thnx!

Casual Listener

I'm not sure if this is an issue with the device itself or the Spotify app. When my cell syncs to the bluetooth of my car stereo, Spotify auto loads and starts playing. I can't find a setting where I...

Harlocck

Casual Listener

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Sou premium, mas só toca aleatório

Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra esse problema!!!

Newbie

Meu status no Spotify é premium, mensalidade devidamente pago, porém ao utilizar o app, só consigo ouvir os álbuns de forma aleatória como se estivesse na versão gratuita!!! Procuro uma solução pra e...

Arthurcdc15

Newbie

1329 Views

3 replies

0 likes

  • 1329 Views
  • 3 replies
  • 0 likes

Spotify randomly stops

I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notification panel. Thanks in advance.

Casual Listener

I have a Moto g 4 plus with Android 7.0 and the latest updates with Spotify and randomly being either a few minutes or an hour it will just stop playing in the background and disappear from the notif...

andrealey

Casual Listener

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Missing songs in my library

I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up security measures. Today, I logged in to find almost my...

Newbie

I logged into my Spotify account on my phone yesterday and noticed songs and playlists I didn't add. I immediately logged out of all devices, changed my passwords, including facebook, and set up secu...

IguanaSetup

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

NÃO FUNCIONA OFFLINE

EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE AJUDA

Newbie

EU TENHO UMA CONTA PREMIUM NO SPOTIFY MAS MESMO BAIXANDO AS MÚSICAS NÃO CONSIGO OUVIR AS MÚSICAS SALVAS QUANDO ESTOU OFFLINE. JA TENTEI FAZER DE TUDO MAS NÃO CONSIGO RESOLVER O PROBLEMA.GOSTARIA DE A...

Lu201

Newbie

30695 Views

2 replies

3 likes

  • 30695 Views
  • 2 replies
  • 3 likes

En mi plan familiar no tengo opción de guardar musica en la tarjeta sd

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo guardarla en mi tarjeta sd. Ayuda.

Newbie

Hola, hace un par de días cambie mi cuenta premium a una cuenta familiar, y ahora no me aparece la opción de almacenamiento, que puedo hacer para solucionarlo? No puedo descargar musica si no puedo g...

1757 Views

0 replies

1 likes

  • 1757 Views
  • 0 replies
  • 1 likes

Download Single Track?

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading: 1. Artist - Every track you had saved by an artist2. Albums - An entire album by an artist3. Individual songs For...

Regular

Why have we lost the ability to download individual tracks? When I first signed up for Spotify, the Android app allowed for downloading:   1. Artist - Every track you had saved by an artist 2...

2028 Views

0 replies

18 likes

Downloadable Tracks
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  • 0 replies
  • 18 likes

adding local files to spotify library

HiI've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library. Previously I had to create a playlist and just listen to the songs I downloaded from my local files/computer through th...

Regular

Hi I've added some songs onto Spotify from the local files section and am finding it difficult to move it onto the "songs" library.  Previously I had to create a playlist and just listen to th...

725 Views

0 replies

0 likes

  • 725 Views
  • 0 replies
  • 0 likes

Memoria

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de spotify, ya, que lo uso para que no me llene la memor...

Newbie

Buenos días, quería borrar todo el caché que tiene la aplicación, ya que ocupa el 609 MB. Me dice que me va borrar todo lo que tengo descargado, pero no tengo ningún tema! Tengo todo en la nube de sp...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Spotify plays random rap and pop music I didn't select

This has happened to me before and I think I fixed it by turning my phone on and off. It's happening again and won't change this time. What happens is when I select and artist to shuffle play, it plays music from completely different bands and genres...

Casual Listener

This has happened to me before and I think I fixed it by turning my phone on and off.  It's happening again and won't change this time.  What happens is when I select and artist to shuffle ...

HarryWolfman

Casual Listener

961 Views

3 replies

0 likes

  • 961 Views
  • 3 replies
  • 0 likes

Notification hard to read on dark theme

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine and adjust themselves to the theme being dark or lig...

Newbie

Spotify's text is almost unreadable on the android notification bar when I have a dark theme on, as it is dark letters on dark background. Other apps (such as phonograph for example) show just fine a...

1241 Views

0 replies

5 likes

dark theme
Material Design
Notifications
  • 1241 Views
  • 0 replies
  • 5 likes

Spotify will stop playing any song after 3 seconds

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even changed the 'saves' directory onto another card. I...

Newbie

I have a problem with Spotify on my phone (Galaxy S7 Edge). The problem is, that any song I play stops playing after 3 seconds. I have cleared my cache 3 times and reinstalled the app 2 times. I even...

Joe

Community Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Spotify doesn't seem to be storing music on sd card

Hi everybody, I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reinstall (by also deleting any remaining Spotify folder on the s...

Casual Listener

Hi everybody,   I have a Moto G4 Plus running under Nougat. I'm not quite sure Spotify saves my offline music on my sd card (used as an external storage device). Although I tried a clean reins...

Joe

Community Legend

811 Views

3 replies

0 likes

  • 811 Views
  • 3 replies
  • 0 likes

Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

348 Views

0 replies

0 likes

Desktop android playlist
  • 348 Views
  • 0 replies
  • 0 likes

Playlist shows songs on desktop but not Android.

This is the playlist: https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G It's the first time this has ever happened.

Casual Listener

This is the playlist:   https://open.spotify.com/user/emacdo02/playlist/5TyC4RJrI5P75QQGEIsU9G     It's the first time this has ever happened.  

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Error al descargar musica

Tengo un Xperia Xa Ultra, con a Android 7.0 Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfono, se selecciona por defecto el almacenamiento interno . ...

Newbie

Tengo un Xperia Xa Ultra, con a Android 7.0  Al descargar musica la descarga de pausa llegando al %10 y si reinicio la aplicación, la opción de almacenamiento desaparece, al reiniciar el teléfo...

954 Views

0 replies

2 likes

  • 954 Views
  • 0 replies
  • 2 likes

Suggested music is all foreign language songs

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have never heard of.. How can I fix this and get back to n...

Newbie

I am a native English speaker, and generally listen to very few foreign language songs, but this week my release radar is filled with songs from various other languages with performers that I have ne...

612 Views

0 replies

1 likes

  • 612 Views
  • 0 replies
  • 1 likes

Can't delete Spotify Radios

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can't delete them. They don't have the little three dot...

Newbie

So whenever I listen to a radio, it won't let me delete from my library. Ive tried going to my radio section but that doesn't solve anything, it doesn't list the radios I have in my library so I can'...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes