Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386878 Views

545 replies

34 likes

Account
Free
  • 386878 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

"Watch now" button rarely shows when the "30 minutes of ad-free music" sound byte comes on

Hello Spotify Android Team, On my Android Samsung Galaxy S5, the button referenced by the "Tap now to receive 30 minutes of ad free music... no really, tap now and you'll receive 30 minutes of add free music" sound byte rarely shows.In an effort to g...

Casual Listener

Hello Spotify Android Team,   On my Android Samsung Galaxy S5, the button referenced by the "Tap now to receive 30 minutes of ad free music... no really, tap now and you'll receive 30 min...

FrankensteinTJ

Casual Listener

1763 Views

2 replies

0 likes

  • 1763 Views
  • 2 replies
  • 0 likes

SD location directory listed in App is NOT my SD card storage

I've been trying to figure out why I ahven't been able to save onto my SD card. I've had it selected, I've done clean deletions and reinstalls, I've given storage permissions, double checked sd storage type, etc etc... still, it has always saved onto...

Casual Listener

I've been trying to figure out why I ahven't been able to save onto my SD card. I've had it selected, I've done clean deletions and reinstalls, I've given storage permissions, double checked sd stora...

Joe

Community Legend

1581 Views

3 replies

0 likes

  • 1581 Views
  • 3 replies
  • 0 likes

Solved!! songs are not in correct order

the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists.Please fix it!best regards

Casual Listener

the songs in different albums are not in correct order. It´s particular bad, when I listen a audiobook (for instance: jussi adler olsen - Take over). The problem exists also in playlists. Please fix...

alfredpur

Casual Listener

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Playing random songs I've never heard of

Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal? I create a playlist comprising of an album, lets say Elbow in this case. I start to play and its only shuffle as I understand on free which...

Newbie

Hi there, just trying out Spotify free on Android deviceand wondering if anyone can tell me if this is normal?   I create a playlist comprising of an album, lets say Elbow in this case. I star...

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Account suddenly logs out

So hi i'm new here.My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded songs are gone they are not downloaded just saved. Than...

Casual Listener

So hi i'm new here. My problem is every hour or so my spotify in my phone automatically logs out, i didnt do anything it justs logs out and everytime it logs out and i log in all of my downloaded so...

Moyortega7

Casual Listener

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Solved!! Extra files in playlist made of local files

Hi,I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I've tried reinstalling the app but it keeps showing up ...

Casual Listener

Hi, I've made a playlist from my local files and everything seems to look ok on my computer, but when I look at the same playlist on my phone there are some extra gray files that I can't delete. I'v...

casablanca6

Casual Listener

789 Views

5 replies

0 likes

  • 789 Views
  • 5 replies
  • 0 likes

Album cover is backed one position backwards Asus Nexus 7

The Spotify will back the album cover on my Nexus 7.I have to move the cover of the album twice to go to the next song.After a while, the album cover is backed one position backwards.I treid to reinstall app, not solved.

Newbie

The Spotify will back the album cover on my Nexus 7. I have to move the cover of the album twice to go to the next song. After a while, the album cover is backed one position backwards. I tre...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Spotify keeps pausing

As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though).And yes, I've tried various solutions mentioned in other topics like this: logging out from all devices, eve...

Regular

As in the subject - Spotify keeps randomly pausing the music on Android, sometimes even randomly closes at all (this one quite rarely though). And yes, I've tried various solutions mentioned in othe...

pceg

Regular

3857 Views

8 replies

0 likes

  • 3857 Views
  • 8 replies
  • 0 likes

Offline songs not available in app, but still saved in storage

Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify app, I don't have any downloaded songs. I checked my...

Music Fan

Did a clean install of the latest version of spotify on my Moto gplus 5, with the latest version of Nougat. I've downloaded heaps of songs in extreme quality. After 2 days, according to the spotify a...

MrBrown3

Music Fan

475 Views

2 replies

0 likes

  • 475 Views
  • 2 replies
  • 0 likes

Problem with graphics

Hi, While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched.Regards

Newbie

Hi,  While I was scrolling my playlist, same issue with graphics happened. It dissapears after a while, but still is pretty annoying. See attatched. Regards

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Spotify app on my Android won't shuffle play.

It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.

Newbie

It only seems to play songs in the order I added them to my playlist, even though I am hitting the green Shuffle Play button.

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Re: Offline songs unavailable

I have a somewhat related problem.I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids.So when I wanted to make a long video I unmounted my "normal" sdcard inserted a new one and recorded.Later I wanted to list...

Newbie

I have a somewhat related problem. I'm on vacation and took a couple of SD-cards with me to have enough space for pics and vids. So when I wanted to make a long video I unmounted my "normal" sdcard...

Joe

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

spotify doesn`t save to sd card

sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !

Newbie

sur mon MOTO G je ne peux plus déplacer spotify vers la carte SD !

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Spotify doesnt erase filter

Hi i have some sort of issue thats very annoying.anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though i cleared the filter. why doesnt it get back to the entire ...

Casual Listener

Hi  i have some sort of issue thats very annoying. anytime i play one of my playlists and i search for a specific song in that list and play it, spotify keeps playing that one song even though...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Chromecast issue with daily mixes

Hello all,I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine.I think it's weird tho.

Newbie

Hello all, I got issues using the chromecast only with the daily mixes... The android app disconnects the music flow after 5s when I connect to chromecast. Everything else works fine. I think it's ...

makoce

Newbie

735 Views

2 replies

3 likes

  • 735 Views
  • 2 replies
  • 3 likes

Spotify ist unbrauchbar, solange man nicht auf SD-Karte speichern kann!!!

Hallo liebes Forum, kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nutzen kann? Solange man seinen Speicherort nicht selbst bestimmen ka...

Newbie

Hallo liebes Forum,   kann mir jemand erklären, warum ich Premium-Kunde werden soll, wenn ich das einzig wirkliche Premium-Feature, Musik auf meinem mobilen Gerät zu speichern, nicht nu...

amira3

Newbie

13638 Views

9 replies

2 likes

  • 13638 Views
  • 9 replies
  • 2 likes

Songs get un-downloaded. Help?

Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?

Casual Listener

Sometimes when I open my app, all my songs that I have downloaded are no longer saved in my library I have to redownload them. Is there a way to prevent this?

Joe

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Library fills my android

Hi My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. Clear cache does not help, nor reinstalling spotify. Its not...

Casual Listener

Hi   My android device (Samsung galaxy s2) have synced my entire computer library and now I can't delete it. This means I cannot sync any other offline playlists, because the SD card is full. ...

goforit

Music Fan

5546 Views

6 replies

1 likes

  • 5546 Views
  • 6 replies
  • 1 likes

Ràdio playlist?

How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function

Newbie

How do I remove radio playlist from my regular playlist. It's taking up to much room. I don't use this function

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

My daily mix is completely irrelevant to my music taste

So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to do?

Newbie

So when I first started listening to spotify I listened to classic rock and a little bit of Arctic monkeys. Now, I listen to rap and that kind of stuff. My daily mix hasn't updated in months. What to...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes