Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114263 Views

26 replies

4 likes

  • 114263 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229712 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229712 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588636 Views

79 replies

3 likes

  • 588636 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483984 Views

580 replies

42 likes

Account
Free
  • 483984 Views
  • 580 replies
  • 42 likes

Spotify playlists merge with home page

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist I was listening to merges with the home page well ...

Newbie

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Changing volume of spotify over samsung multiroom

Hi, I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just want it to change one step, cause now it gets too loud or too...

Newbie

Hi,   I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just w...

Lufe

Newbie

1612 Views

1 replies

3 likes

k650
samsung multiroom
Spotify
volume
wifi playback
  • 1612 Views
  • 1 replies
  • 3 likes

ipad stopped syncing Spotify music. Says it is waiting to download but never does.

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...

Casual Listener

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...

emmett_moseley

Casual Listener

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

[Android] Listening to all the doznloaded songs wharever the playlist is

Hi, I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all my musics whatever the playlist they belong to. Playlists hav...

Newbie

Hi,   I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all m...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Offline music gone...again

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above 1000 songs). Everything seemed fine. Played my offl...

Regular

After reading all the alleged fixes and whatnot a few days ago I did a full phone factory reset. Installed the bare minimum, installed spotify, downloaded once again my offline music (slightly above ...

fratenchiappe

Regular

860 Views

2 replies

1 likes

  • 860 Views
  • 2 replies
  • 1 likes

Spotify plays a few songs shuts off/stops playing music after a few songs

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. I have a cheap Android phone, ZTE lil ol prepaid st...

Newbie

So I like to listen to music to fall asleep to, and I noticed when I lay down, turn Spotify on, put my headphones in, select my playlist, it plays maybe 4 songs maybe a couple more and it turns off. ...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

No reproduce ninguna cancion

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir, vi un problema con el streaming en alta calidad p...

Newbie

Tenía una cuenta premium y ahora que estoy de nuevo en free no me deja escuchar ninguna cancion. Selecciono cualquier cancion, sea la que sea y no hace nada. Si le doy aleotorio si llega a reproducir...

Daniiela

Newbie

1348 Views

1 replies

1 likes

  • 1348 Views
  • 1 replies
  • 1 likes

Any way to prevent the auto updating?

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and installed from there. This worked fine up until a day or t...

Newbie

I have a Redmi Note 3 and for some reason it struggles with newer versions of the spotify app and will crash instantly and close upon opening. As an alternative I downloaded the older APK and install...

ShaggySkunk-c

Roadie

6515 Views

2 replies

0 likes

  • 6515 Views
  • 2 replies
  • 0 likes

Solved!! Annoying cracking noise

Hello, I tried Spotify on my LG Optimus P 500 One (Android 2.3.3). Approximately 1 second after starting a song I get an annoying cracking noise on every song! What can I do? Best regards, Lars

Regular

Hello,   I tried Spotify on my LG Optimus P 500 One (Android 2.3.3).   Approximately 1 second after starting a song I get an annoying cracking noise on every song!   What c...

DouweBoer

Casual Listener

18738 Views

32 replies

2 likes

  • 18738 Views
  • 32 replies
  • 2 likes

Android app issues

Hi, My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month.So recently my phone has started popping up with the spotify music player...

Newbie

Hi,   My wife and I share a spotify account. I very infrequently use spotify as I prefer audio books to music. However I do still occasionally listen to music, maybe once a month. So recently...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

[Android] cant play spotify while playing a game

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix

Newbie

Everytime I load a game while spotify is playing it pauses then goes away then I load up spotify but then I have to load up the game again no idea how to fix  

662 Views

0 replies

0 likes

  • 662 Views
  • 0 replies
  • 0 likes

Volumen disminuye al ecualizar

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecualizador plano/flat, y aún así el volumen es mucho ...

Casual Listener

Hola! Tengo un Samsung Galaxy S7 y desde el primer día noté que el volumen en Spotify, en calidad extrema al menos, disminuye considerablemente al ecualizar. El volumen máximo que conseguí es con ecu...

tinchoxdoom

Casual Listener

2702 Views

2 replies

0 likes

ecualizador
Galaxy S7 Edge
Volumen
  • 2702 Views
  • 2 replies
  • 0 likes

Solved!! Can't download Spotify android app

Hello, About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all the apps. When I tried to reinstall Spotify, Google Play ga...

Casual Listener

Hello,   About a month ago I installed Spotify for the first time when I was still in the States, but now I have moved to South Africa. Recently I did a factory reset on my phone, removing all...

donpatrice

Newbie

19523 Views

4 replies

1 likes

  • 19523 Views
  • 4 replies
  • 1 likes

Manual apk link

Need the link to download the Android spotify manual . Google play does not allow me to download .

Casual Listener

Need the link to download the Android spotify manual . Google play does not allow me to download . 

Romeo_Oscar

Casual Listener

7619 Views

1 replies

1 likes

  • 7619 Views
  • 1 replies
  • 1 likes

Solved!! Premium + Z3 dual = impossible to download playlist

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and it's also possible to stream playlist. What do you think? Th...

Casual Listener

I have sony z3 dual. I go to setting>sync phone and choose to enable it. If I switch available offline in playlist they told me enable internet connection. I have internet connection on and ...

user-removed

Not applicable

2024 Views

7 replies

0 likes

  • 2024 Views
  • 7 replies
  • 0 likes

Terrible app usability.

Hi guys, So I've been using Spotify for about a year now. It used to work fine, but the last few months it's driving me crazy. This is on my Samsung S5. The faults: - when opening the app I just get a black screen sometimes. - when I select one of my...

Casual Listener

Hi guys,   So I've been using Spotify for about a year now. It used to work fine, but the last few months it's driving me crazy. This is on my Samsung S5.    The faults:  &nb...

Mc-bonio

Casual Listener

1275 Views

3 replies

1 likes

  • 1275 Views
  • 3 replies
  • 1 likes

Strorage options missing

After updating, my storage options are gone. I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't take up all the phones space. There is only a delete cache setting...

Casual Listener

After updating,  my storage options are gone.  I used to be able to go into Library/settings and at the bottom choose the option to store the music on my external SD card so it wouldn't tak...

Zeiiiiigler

Casual Listener

1039 Views

3 replies

0 likes

  • 1039 Views
  • 3 replies
  • 0 likes

Play Spotify Only on zone 2 with Yamaha MusicCast

I borrow this question from the Yamha facebook support page(read below) because I have the exact same problem with the android Spotify App. So my question is if there is a solution to make Spotify Connect to recognice my Zone 2 on Yamha RX-V679 as a ...

Regular

I borrow this question from the Yamha facebook support page(read below) because I have the exact same problem with the android Spotify App. So my question is if there is a solution to make Spotify Co...

Jlaruffa

Newbie

18300 Views

2 replies

14 likes

  • 18300 Views
  • 2 replies
  • 14 likes

Deleting cache

I got a new SD card yesterday and I can't switch my content into it. I've tried deleting the cache but it just logs me out and when I log back in all of my downloads are still there.

Newbie

I got a new SD card yesterday and I can't switch my content into it. I've tried deleting the cache but it just logs me out and when I log back in all of my downloads are still there. 

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes