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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842715 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842715 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14282 Views
  • 1 replies
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  • 14282 Views
  • 1 replies
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Marantz M-CR603 connects to Iphone and Mac but not to Android ?

Hi everyone, I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible.Nonetheless, it works fine with :- my mac (through the system but not through the spotify app)- an iPhone (through the spotify app)Bu...

  • Casual Listener
  • Hi everyone,   I've checked the forum and I know that M-CR603 is not "officially" listed as spotify connect compatible. Nonetheless, it works fine with : - my mac (through the system but not...
  • Joe
  • Community Legend
  • 2750 Views
  • 3 replies
  • 0 likes
  • Android
    Connect
    M-CR603
    Marantz
  • 2750 Views
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Premium Spotify - playing offline does not work

Hi,I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I go offline withou Internet connection. I paid for Sp...

  • Casual Listener
  • Hi, I've been having problems with offline mode. I can't play any song offline even from playlist even from songs. It's all downloaded and there is a green arrow displayed but it doesn't play when I...
  • Joe
  • Community Legend
  • 351 Views
  • 3 replies
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  • 351 Views
  • 3 replies
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Downloaded but un-followed music

Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is adding to the playlist?Becasue there are playlists tha...

  • Newbie
  • Hi, Sometimes when I start up spotify it says I'm downloading songs but I havent clicked anything to download, is this public playlists that I have downloaded once up on a time and the creator is add...
  • Joe
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Spotify no pantalla de bloquea

Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular tengo que desbloquearlo para cambiar de cancion o d...

  • Newbie
  • Buenos dias o tardes venia adecir que tengo un telefono p8 lite de huaweiy tengo un problema con spotify cuando abro la aplicacion puedo escuchar musica totalmente bien per cuando bloqueo mi celular ...
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  • 239 Views
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  • 0 likes

Spotify randomly changes song mid tack to foreign music

So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried restarting my phone. Deleting and reinstalling the a...

  • Newbie
  • So my spotify has started changing the track/playlist im listening to mid song sometimes. the worst part is it keeps changing to foreign music. Artists with "nguyen" in their name usually. Iv tried r...
  • 180 Views
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  • 180 Views
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Have to force Spotify to quit and then restart to connect to Chromecast

Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware.Actions taken:1. Gave Spotify a single star rating on Google Play. Does not fix the p...

  • Newbie
  • Have to force Spotify to quit and then restart to connect to Chromecast. The device is not visible. No problems connecting other apps to Chromecast. Latest firmware. Actions taken: 1. Gave Spotif...
  • 264 Views
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  • 264 Views
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  • 1 likes

Solved!! Premium question

what happens to the music I've saved so far on my Spotify account if I stop using premium

  • Casual Listener
  • what happens to the music I've saved so far on my Spotify account if I stop using premium
  • _lukasgraf_
  • Music Fan
  • 282 Views
  • 2 replies
  • 0 likes
  • 282 Views
  • 2 replies
  • 0 likes

Samsun galaxy s8 full screen album cover

I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before it disappeared. It either for a coupe of days but n...

  • Newbie
  • I have the Samsung Galaxy S8, when I first re-installed Spotify a message popped up telling me how to make the album cover my entire screen unfortunately I didn't get to read the full message before ...
  • 741 Views
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  • 741 Views
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Solved!! How to permanently turn off last.fm

I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in the settings, it always comes back on whenever Inte...

  • Casual Listener
  • I do not want to scrobble to Last.FM from my Spotify Android app anymore (since I'm using an external app that manages the playbacks from other music players, too). But when I turn off scrobbling in ...
  • commander_chaos
  • Casual Listener
  • 4542 Views
  • 2 replies
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  • 4542 Views
  • 2 replies
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Edit:

Edit:

  • Newbie
  • Edit:
  • 90 Views
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  • 90 Views
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Android streamen auf Yamaha AB receiver

Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN.Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nicht unter verfügbare Geräte.Danke für Hilfe

  • Casual Listener
  • Ich habe neuerdings ein samsung Smartphone und möchte spotify auf meinen AV Receiver von Yamaha streamen. Beide sind im gleichen WLAN. Geht das? Ich sehe, im Gegensatz zum iPhone, den Receiver nic...
  • Joe
  • Community Legend
  • 1328 Views
  • 3 replies
  • 0 likes
  • 1328 Views
  • 3 replies
  • 0 likes

Solved!! Soundhound can't establish a connection

Can't establish a connection between Soundhound and Spotify. After a little while I'll get the error message lost connection to Spotify. Can you help me?

  • Casual Listener
  • Can't establish a connection between Soundhound and Spotify. After a little while I'll get the error message lost connection to Spotify. Can you help me?
  • Falconry
  • Casual Listener
  • 20905 Views
  • 4 replies
  • 1 likes
  • 20905 Views
  • 4 replies
  • 1 likes

chane country impossible

My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will keep on travelling the world. It really annoys me. I...

  • Newbie
  • My phone told me that I have to update my profile, where I am because I am travelling. Well, I tried to change my country, but the only thing to chose is NZ. I am in Thailand at the moment and will k...
  • Joe
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
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Solved!!Superuser Contribution Lost all my offline files while they were still occupying space on my sd

Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of SD card. The now useless files were still on my SD c...

  • Music Fan
  • Suddenly all green buttons turned grey indicating that the playlist was not set to download anymore. Incidentally, I checked the settings and songs to download was set to internal memory instead of S...
  • kellallan
  • Newbie
  • 496 Views
  • 3 replies
  • 2 likes
  • 496 Views
  • 3 replies
  • 2 likes

SD card storage don't work

Hi,I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work.I still have everything on the internal storage and nothing on my sd card.I already try to delete everything, reinstall the app...

  • Newbie
  • Hi, I set everything on my Sony Xperia m5 to have my music on the sd card and not on the internal storage but it don't work. I still have everything on the internal storage and nothing on my sd car...
  • Floridaguy
  • Newbie
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
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Playlist always restarting from first track

Happens on my Moto G5.If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i listen to an album then the playback works as it should...

  • Newbie
  • Happens on my Moto G5. If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose. If i ...
  • Michaelkmd2
  • Music Fan
  • 757 Views
  • 2 replies
  • 5 likes
  • 757 Views
  • 2 replies
  • 5 likes

Pull down controls disappear completely after a pause or override from another app with sound

If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while using a variety of other apps. This has only been hap...

  • Visitor
  • If I pause a song or it gets interrupted by another app with sound, the control bar in the pull-down menu disappears completely. It makes it almost impossible to consistently listen to music while us...
  • Yunuscelebi
  • Newbie
  • 194 Views
  • 1 replies
  • 1 likes
  • 194 Views
  • 1 replies
  • 1 likes

Solved!! Save to external SD card chosen but internal memory used

Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO. I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify settings as well (see attached photo), BUT, when I check the phon...

  • Casual Listener
  • Samsung S7 edge, Spotify version 8.4.3.479 armV7, Samsung SDCX 64GB EVO.   I've chosen the external SD card as the storage location for my downloaded songs, and it says it in the Spotify setti...
  • Joe
  • Community Legend
  • 572 Views
  • 2 replies
  • 0 likes
  • 572 Views
  • 2 replies
  • 0 likes

Galaxy S8 two Spotify Apps

Hello, Recently I bought an S8 and installed the spotify app.But when I see all my apps, I can see 2 Spotify Apps.A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). Which one is the correct one? Thank you.

  • Casual Listener
  • Hello,   Recently I bought an S8 and installed the spotify app. But when I see all my apps, I can see 2 Spotify Apps. A green one(version 8.4.4.479) and a brushed green(version 1.0.1.986). ...
  • manosspan
  • Casual Listener
  • 1825 Views
  • 2 replies
  • 0 likes
  • 1825 Views
  • 2 replies
  • 0 likes

Solved!! Local files impossible to download

Hello, I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, then I created a new playlist and added them. Then I downloaded...

  • Regular
  • Hello,   I wanted to save local files from my desctop on spotify to then be able to play it on my phone. I transfered the data to my local files on spotify from my laptop without problems, the...
  • Ricacat
  • Regular
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes