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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439018 Views

565 replies

37 likes

Account
Free
  • 439018 Views
  • 565 replies
  • 37 likes

Android Filter Pop-up

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying:Home - WIWork - WIWhat is this? Can I turn it off?

Newbie

Whenever I open my artists tab in my library a white list appears in the left hand corner of the screen saying: Home - WI Work - WI What is this? Can I turn it off?

382 Views

0 replies

0 likes

  • 382 Views
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'Songs' download button

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spotify

Newbie

What kind of design choice is that? Putting the button where you can accidentally press it and delete ALL your music. There isn't even an warning nothing it just deletes all the songs... Thanks Spoti...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Solved!! Can't Install spotify - Inopportune reboot

Hello,I can not find any solution to re-install the spotify apps.I, besides the fact that my smartphone restarts alone (in charge often), I'd try: A restoration systemthen a factory restoration (wipe)Dump app cacheand finally tried an installation wi...

Newbie

Hello, I can not find any solution to re-install the spotify apps. I, besides the fact that my smartphone restarts alone (in charge often), I'd try:   A restoration system then a factory r...

irenemartins

Regular

2810 Views

5 replies

3 likes

  • 2810 Views
  • 5 replies
  • 3 likes

Shazam doesn't show all playlists from Spotify

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist".However, not all playlists are shown. It appears that lists I share or list I can make contributions to are not shown (as well as playlist...

Newbie

When hearing a great song in Shazam, I can tab the upper most (+) icon, and choose "Add to... Spotify Playlist". However, not all playlists are shown. It appears that lists I share or list I can mak...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
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Solved!! Can't play song with google voice

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot play specific songs like before.

Casual Listener

I cannot play a specific song with google voice anymore. I.e "play thunderstruck on spoitify" only opens the app not play the song. If I say play ACDC it will start to play their songs.... But cannot...

lbcoolf

Casual Listener

27473 Views

33 replies

13 likes

  • 27473 Views
  • 33 replies
  • 13 likes

Cannot sort playlist by recently added

Hello,Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I have installed spotify on. Tried to delete cache and s...

Newbie

Hello, Just got an Samsung Galaxy S8. In the spotfy app the songs in playlist does not show correct sorting when I choose sort playlist by recently added. This works perfect on all other devices I h...

PetterRemman123

Newbie

1091 Views

3 replies

6 likes

  • 1091 Views
  • 3 replies
  • 6 likes

Can't stop it from downloading playlists on Data

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to make it only download when I am on wifi, not my data...

Casual Listener

I have several playlists set to be available offline, but I have my settings set to NOT download on my data. However, it keeps downloading these playlists when I am away from wifi. What can I do to m...

Naerob

Casual Listener

858 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Difference between saving a song/album and downloading it

Hi there, I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it. By saving I am referring to the 'save' button under the album name/when you click the 3 dots symbol next to a song. By do...

Casual Listener

Hi there,   I'm basically just trying to work out what the actual difference is between saving a song or album and downloading it.   By saving I am referring to the 'save' button under ...

Joe

Community Legend

8794 Views

3 replies

0 likes

  • 8794 Views
  • 3 replies
  • 0 likes

Allow to download all playlist at once on Android APP

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

Newbie

Please add the possibility to download all playlist at once on android, or at least as we can do on Desktop app to download an entire folder.

457 Views

0 replies

0 likes

Android
  • 457 Views
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Spotify stutters on samsung gear fit 2

Dear, When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which bluetooth devices (headphones or soundbar). I went through th...

Newbie

Dear,   When playing a spotify playlist on the samsung gear fit 2 the music stutters. It doesn't matter if it is connected through WiFi, online/offline mode (playlist is downloaded) or which b...

JacDeJac

Newbie

3927 Views

8 replies

11 likes

  • 3927 Views
  • 8 replies
  • 11 likes

Why spotify its open on my device if im listenning in my computer or table?

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or SPOTIFY is using in Claudio IPAD continue?.. I answ...

Casual Listener

Hi, i was wondering why soptify its open in my mobile when i star to play it in another devices (Pc or Ipad) It is opening on my mobile and appear a message saying "SPOTIFY is using in Claudio PC or ...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
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Solved!!Superuser Contribution Android App: Transmit Track Info via Bluetooth (A2DP/AVRCP 1.3)

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth.Works like a charm, the only downside, the Song/Album/Artist information is not transmited when using the spotify android app....

Newbie

So i have Spotify on my AVR, PC, Android Mobile, but not in my car. Not a big problem, just connect the phone via bluetooth. Works like a charm, the only downside, the Song/Album/Artist informatio...

Rorey

Spotify

137235 Views

195 replies

559 likes

  • 137235 Views
  • 195 replies
  • 559 likes

Too many offline devices... only one phone?

Hi,I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded music for longer than a few minutes and gives me the messag...

Newbie

Hi, I'm using the Samsung J3 2016 and am consistently having problems with trying to download my playlists for offline listening in my daily commute. The device will not retain the downloaded musi...

Sudhansh

Casual Listener

1357 Views

2 replies

0 likes

  • 1357 Views
  • 2 replies
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Spotify storage in my phone

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know what it's that from Spotify or where it appeared from.

Casual Listener

Why do I have 10 Gb of app data out of the blue in my phone's memory? I have a Nexus 6, I can't expand the internal storage, so I will have to delete data from my phone's storage but I don't know wha...

587 Views

0 replies

0 likes

Android
Spotify Data
storage issues
storage space
  • 587 Views
  • 0 replies
  • 0 likes

Waiting to Download

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1. I have not rooted the device. I select "Available Offline" for the list and it goes to "Waiting to Download" permanently (as far as I can tell). I have tried cl...

Casual Listener

I have a playlist visible on my Galaxy Note 4 running Spotify 2.6.0.813 on Android 5.0.1.  I have not rooted the device.   I select "Available Offline" for the list and it goes to "Waitin...

woofo

Newbie

29277 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Spotify Issue: "Playback failed"

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you can help me sooner. The problem is that when I try to play...

Visitor

Good afternoon, guys. I have a problem in my Spotify's Android app. Before anything, I want you to know that I'm peruvian and I get the error message in Spanish, but I'm translating it so you ca...

1384 Views

0 replies

0 likes

Android
Play
problem
Xperia
  • 1384 Views
  • 0 replies
  • 0 likes

"Unfortunately, Spotify has stopped."

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Unfortunately, Spotify has stopped. I have tried:Dele...

Newbie

I did a factory reset on my phone the other day for unrelated reasons and I have done much research and tried everything (I think) to get it to work but when I click the app it just comes up with "Un...

678 Views

0 replies

1 likes

  • 678 Views
  • 0 replies
  • 1 likes

Solved!! Lag/stuttering when display is turned off (Android-Samsung S6 Edge)

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-type doesn't matter. All my songs are downloaded to my...

Casual Listener

The music plays flawlessly when the display is on... But as soon as I turn the display off, the spotify music starts to lag/stutter. This occurs when connected to Wifi as well as 4G, the internet-typ...

JaceCurran

Newbie

77371 Views

4 replies

3 likes

Android
Lag
Samsung
stutter
  • 77371 Views
  • 4 replies
  • 3 likes

Chromecast Audio - problems skipping tracks

Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to lat...

Visitor

Hi everyone, I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next ...

Apw37

Newbie

11931 Views

34 replies

6 likes

  • 11931 Views
  • 34 replies
  • 6 likes

Maximum cache size up to 10 gb?

App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only 3-4 gb app/cache size, now it's 6,7 gb.

Casual Listener

App size has been increasing a lot last few weeks. I don't download songs streaming only. Can someone please, clarify is there maximum cache size or it will increase up to 10-15 gb? Before I had only...

1338 Views

0 replies

0 likes

app size
Cache Removal
  • 1338 Views
  • 0 replies
  • 0 likes