Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
55379 Views
68 replies
25 likes

55379 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27793 Views
5 replies
0 likes

27793 Views
5 replies
0 likes

Solved!! Spotify from microSD is slow

Hey there, I've just bought a 32gb microSD from Lexar and put it into my phone (Samsung Galaxy Note 3 Neo).Now I've put my offline playlists and the app itself on the card, that worked fine.But now, Spotify is very slow, sometimes it takes about 10 s...

Ztirom
Gig Goer
Hey there, I've just bought a 32gb microSD from Lexar and put it into my phone (Samsung Galaxy Note 3 Neo). Now I've put my offline playlists and the app itself on the card, that worked fin...
2015-06-06 11:46:19 PM
2017-10-30 9:55:58 AM
Gazeranco
Newbie
10999 Views
13 replies
0 likes

10999 Views
13 replies
0 likes

Can't listen to music

I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up. When did playing music become premium? I've delete...

Stormiest
Casual Listener
I'm having an issue where I can't listen to anything. I've got a free account and I hit shuffle play on any playlist (be it a Spotify one or user made) and then a "this is a premium feature" pops up....
2017-10-30 6:46:56 AM
2017-10-30 9:45:00 AM
Stormiest
Casual Listener
476 Views
2 replies
0 likes

476 Views
2 replies
0 likes

Frozen artwork & button

Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... P.S. I am on the newest update

2paxgot
Newbie
Every time I play a song on spotify the album cover stays the same and the pause, rewind, and foward button stays frozen so to play a new song I have to close the app and open it back up.... ...
2017-10-30 5:15:55 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Solved!! Unwanted songs appearing on my personal playlists

Hallo Spotify CommunityI have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my playlist. I have even unfollowed the artist of those part...

blackspark00
Music Fan
Hallo Spotify Community I have a problem of unwanted songs being played on my personal playlists even in offline mode with no option to like, dislike or remove suggested songs permantly from my play...
2017-10-28 3:44:17 PM
2017-10-30 3:01:16 AM
blackspark00
Music Fan
8372 Views
8 replies
0 likes

8372 Views
8 replies
0 likes

Bluetooth crackling /Normalize Volume option

I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify playback results in extreme crackling/static on all...

stuart8
Newbie
I've been trying to use my Samsung Galaxy S8+ (Android 7.0) to work with my Sony WH-1000XM2 headphones over bluetooth.. Connection to my device is fine, as is playback via any other app, but Spotify ...
2017-10-29 6:08:58 PM
2017-10-29 12:20:28 AM
Joe
Community Legend
969 Views
1 replies
1 likes

969 Views
1 replies
1 likes

Spotify wont go online

Force stop ✔Reboot ✔Clear cache ✔Re-install (i cant... i downloaded 10 gb) I'm trying with Wi-Fi and/or LTE, i cant login.

Bedirhanyilmaz
Casual Listener
Force stop ✔ Reboot ✔ Clear cache ✔ Re-install ❌(i cant... i downloaded 10 gb) I'm trying with Wi-Fi and/or LTE, i cant login.
2017-10-29 7:48:20 PM
2017-10-29 12:14:48 AM
Joe
Community Legend
683 Views
2 replies
0 likes

683 Views
2 replies
0 likes

where has the queue view gone in android?

The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, or has it been removed altogether? If it's been rem...

pacco65
Regular
The button to list what's in the play queue seems to have disappeared from the top right corner of the playing screen in both the android and ios app. Has it been hidden in any other screen or menu, ...
2017-10-21 3:44:54 PM
2017-10-29 11:47:03 PM
pacco65
Regular
3501 Views
8 replies
3 likes

3501 Views
8 replies
3 likes

Music won't play after the opening ad for 30 minutes of ad free music

At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc. It's just stops there and doesn't go away or conti...

Celiac97
Newbie
At first the music would simply stop playing after a number of songs. The spotify bar would still be open at the top of my screen as of that last song is still playing but I can't pause or skip, etc....
2017-10-29 6:31:15 PM
406 Views
0 replies
0 likes

406 Views
0 replies
0 likes

some musics that i could listen to on free spotify now aren't available on premium spotify

when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?

l_meger
Newbie
when i used spotify on free mode, i could listen to Hyuna's A+ EP, but when i started using spotify on family plan, it turned unavailable. what happened?
2017-10-29 5:03:16 PM
264 Views
0 replies
0 likes

264 Views
0 replies
0 likes

Solved!! My music stops after a few tracks saying I have no conenction

when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just above the currently playing bar) it says 'No Internet...

Ben2906
Regular
when I play any album/artist/playlist/anything, after about 2 or 3 tracks the music will stop and won't continue playing until I open Spotify again.. when I open the app screen at the bottom (just ab...
2017-10-25 5:05:50 PM
2017-10-29 4:28:37 PM
Ben2906
Regular
863 Views
7 replies
0 likes

863 Views
7 replies
0 likes

Desbloquear Zenfon3 pelo spotify

Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?

Vastos
Newbie
Quando o meu spotify Ta tocando se eu bloquear ele é acessar a playlist pela notificação do App na tela bloqueada (clicar na imagem do artista) ele desbloqueia todo meu celular. Como resolvo?
2017-10-29 3:01:31 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Solved!! Songs randomly start playing on Android

Hi all, On an HTC One X running ICS, Spotify will just randomly start playing music on occasion. There seems to be no real pattern except that music has been stopped some time previously (anything between a few minutes and an hour or so). It is usual...

smalltown2k
Newbie
Hi all, On an HTC One X running ICS, Spotify will just randomly start playing music on occasion. There seems to be no real pattern except that music has been stopped some time previo...
2012-12-03 1:22:43 PM
2017-10-29 12:19:03 PM
Heidimarie819
Newbie
38190 Views
10 replies
3 likes

38190 Views
10 replies
3 likes

Genius not working

Behind the lyrics/ Genius is not working on my Galaxy S8. Both Spotify and my Android are on current versions. I already tried to reinstall the app, no changes.Any songs are showing BTL. In the settings Genius is always turned on. Asking for help, ta...

migo_17
Newbie
Behind the lyrics/ Genius is not working on my Galaxy S8. Both Spotify and my Android are on current versions. I already tried to reinstall the app, no changes. Any songs are showing BTL. In ...
2017-10-29 11:08:58 AM
4364 Views
0 replies
0 likes

4364 Views
0 replies
0 likes

How to log in to premium on phone

I have premium account. It's on iPad and iPod. Was on galaxy s8 until yesterday. O2 guru advised I uninstall and reinstall due to other issues. When I reinstalled it's not coming up as my premium account and keep taking me to upgrade account section?...

dawnh
Newbie
I have premium account. It's on iPad and iPod. Was on galaxy s8 until yesterday. O2 guru advised I uninstall and reinstall due to other issues. When I reinstalled it's not coming up...
2017-10-29 8:54:34 AM
2017-10-29 9:37:36 AM
justinewin_
Roadie
500 Views
1 replies
0 likes

500 Views
1 replies
0 likes

Solved!! Playback isn't paused when answering calls [Android]

Hi,from a couple of days spotify won't stop playing music when an incoming call arrives.So I hear both call and music that is very annoyingI have to close the application manually.Anyone have the same problem and have an idea how to fix it ?Thank you...

pozlu0
Newbie
Hi, from a couple of days spotify won't stop playing music when an incoming call arrives. So I hear both call and music that is very annoying I have to close the application manually. Anyone have...
2015-10-30 10:46:25 AM
2017-10-29 8:37:01 AM
malmark1
Casual Listener
105873 Views
164 replies
31 likes

105873 Views
164 replies
31 likes

What happened to my lockscreen controls to back up or skip songs within my playlist? It disappeared!

I used to be able to control playlist from lock screen without opening up the app itself. It's completely gone now!

LBesher
Newbie
I used to be able to control playlist from lock screen without opening up the app itself. It's completely gone now!
2017-10-29 7:08:50 AM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

Are the Spotify UI engineers smoking crack?

Just having a play with the Spotify app for my android based home-theatre. I can only assume you need to be having a drug-induced psychotic episode to understand it's logic. Take queue management. Surely browsing a collection and choosing what song o...

quiffhanger
Casual Listener
Just having a play with the Spotify app for my android based home-theatre. I can only assume you need to be having a drug-induced psychotic episode to understand it's logic. Take queue man...
2012-11-25 3:52:08 PM
2017-10-29 6:09:36 AM
CameronMcDonald
Music Fan
3763 Views
21 replies
6 likes

3763 Views
21 replies
6 likes

Download Spotify App without Amazon or Google Play

Hi, I am considering getting a premium account, but it is important to me, that I can download the app without the need to use a google account or amazon account, because I don`t have and want any.Please answer me, so I can consider your services. (W...

WhydoINeedThis5
Casual Listener
Hi, I am considering getting a premium account, but it is important to me, that I can download the app without the need to use a google account or amazon account, because I don`t have and wa...
2017-10-04 12:46:09 PM
2017-10-29 5:42:22 AM
piker
Newbie
31584 Views
3 replies
3 likes

31584 Views
3 replies
3 likes

My Welcome Mix

Is it possible to take a song off of "Your Welcome Mix"? Cause I have a song on mine that is from an artist I like but I don't like that particular song

Neitha-Osiris
Newbie
Is it possible to take a song off of "Your Welcome Mix"? Cause I have a song on mine that is from an artist I like but I don't like that particular song
2017-10-29 5:01:20 AM
893 Views
0 replies
0 likes

893 Views
0 replies
0 likes

Musuc still playing after pick up facebook messenger call

Hello, I have an issue when music is playing on background and somebody is calling to me via Facebook messenger app. Durign call ringing music stops, and after I pick up the call, music continue playing, so I hear music and the person, which is calli...

enable77
Casual Listener
Hello, I have an issue when music is playing on background and somebody is calling to me via Facebook messenger app. Durign call ringing music stops, and after I pick up the call, music continue play...
2017-02-06 8:57:52 PM
2017-10-29 3:31:22 AM
felixnyström73
Casual Listener
340 Views
1 replies
1 likes

340 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts