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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375633 Views

541 replies

34 likes

Account
Free
  • 375633 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Stop Spotify on Android from sending notifications while the app isn't active

The problem I am experiencing is that, when listening on my PC, I get notifications on my smartwatch every time a song is paused, played or changed from my desktop, as this updates the control notification on my phone. This is incredibly annoying. My...

Visitor

The problem I am experiencing is that, when listening on my PC, I get notifications on my smartwatch every time a song is paused, played or changed from my desktop, as this updates the control notifi...

user-removed

Not applicable

971 Views

2 replies

0 likes

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Previous songs I just listened to are not kept in queue

The play queue does not keep track of previous songs that I have listened to. For example, I listen to a song and it finishes so it starts playing the next song. I want to add the previous song to a playlist of mine. There is nowhere to access that s...

Regular

The play queue does not keep track of previous songs that I have listened to. For example, I listen to a song and it finishes so it starts playing the next song. I want to add the previous song to a ...

501 Views

0 replies

2 likes

Android
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Premium Stops playing music

Hello! I have a Xiaomi Redmi Note 3 Pro, and have premium since 3 days, I have downloaded my lists, to listen in an airplane or walking around without streaming, so i have Spotify on "flight" mode without any conections. The thing is that after a son...

Newbie

Hello!   I have a Xiaomi Redmi Note 3 Pro, and have premium since 3 days,   I have downloaded my lists, to listen in an airplane or walking around without streaming, so i have Spotify o...

228 Views

0 replies

0 likes

  • 228 Views
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Deja de sonar conectado por USB, pero se ve que sigue reproduciendo

Hola tengo un problema y es que pasados unos minutos, se deja de oír la música cuando enchufo el celular vía USB a un stereos pioneer con soporte para Android. Lo extraño, es que en la pantalla del celular la canción sigue reproduciendose. Es muy fru...

Newbie

Hola tengo un problema y es que pasados unos minutos, se deja de oír la música cuando enchufo el celular vía USB a un stereos pioneer con soporte para Android. Lo extraño, es que en la pantalla del c...

308 Views

0 replies

0 likes

  • 308 Views
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  • 0 likes

Se borraron mis descargas

Hola, se borraron todas las canciones que había descargado, ya entré con la cuenta de Facebook y mi otra cuenta y en ninguna están las descargas, ya desinstalé y volví a instalar el programa y siguen sin aparecer

Newbie

Hola, se borraron todas las canciones que había descargado, ya entré con la cuenta de Facebook y mi otra cuenta y en ninguna están las descargas, ya desinstalé y volví a instalar el programa y siguen...

samgozzer

Newbie

3500 Views

5 replies

0 likes

  • 3500 Views
  • 5 replies
  • 0 likes

Android Lineage Os not showing lyrics

Help me my lyrics not showing on my android lineage OS 14 my phone MI4C. I have try on other smartphone is working.

Casual Listener

Help me my lyrics not showing on my android lineage OS 14 my phone MI4C. I have try on other smartphone is working.

Joe

Community Legend

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
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Eliminar "volver a lo que te ha gustado"

Hola a todos soy nuevo en Spotify aunque tengo cuenta hace tiempo.Unas amigas estuvieron escuchando música en mi cuenta y ahora en el inicio me aparece una pestaña "Volver a lo que te ha gustado", hay algo a forma de sacarlo porque son canciones que ...

Newbie

Hola a todos soy nuevo en Spotify aunque tengo cuenta hace tiempo. Unas amigas estuvieron escuchando música en mi cuenta y ahora en el inicio me aparece una pestaña "Volver a lo que te ha gustado", ...

1792 Views

0 replies

1 likes

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  • 1 likes

Fraude.

Ya realize mi pago una vez por 50 pesos por ser estudiante y nada más nada que pude usar mi cuenta bueno no hay problema luego pague en oxxo 99 pesos para un mes y lo mismo digo sin poder utilizar mi cuenta Ya la apague ,inicie sesión que tipo de rob...

Newbie

Ya realize mi pago una vez por 50 pesos por ser estudiante y nada más nada que pude usar mi cuenta bueno no hay problema luego pague en oxxo 99 pesos para un mes y lo mismo digo sin poder utilizar mi...

Gabation

Casual Listener

506 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution ¿Como borrar música descargada?

Muy buenas, el tema es que descargue 10 gb en canciones, y hay canciones que casi ni escucho, me gustaría poder borrarlas par descargar nuevas, hasta ahora vi que puedo borrar el caché de la App, pero borra todas las canciones, y yo solo quiero borra...

Newbie

Muy buenas, el tema es que descargue 10 gb en canciones, y hay canciones que casi ni escucho, me gustaría poder borrarlas par descargar nuevas, hasta ahora vi que puedo borrar el caché de la App, per...

IranjRojas

Newbie

80740 Views

32 replies

3 likes

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  • 32 replies
  • 3 likes

Problem Logging in with android

I keep getting logged out. I tryed updating the app and then uninstalling it and reinstalling it and it still doesnt work. Now im getting a message that says "Enjoying your trip? To listen abroad for more then 14 day, tell us where you are at spotify...

Casual Listener

I keep getting logged out. I tryed updating the app and then uninstalling it and reinstalling it and it still doesnt work. Now im getting a message that says "Enjoying your trip? To listen abroad for...

330 Views

0 replies

0 likes

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Solved!! Playlist with online and offline files without downloading online ones

Hello, I created a playlist on Spotify Desktop. I first added my local files to this playlist.Afterwards, on my mobile phone I opened Spotify and began to download my local files from that playlist, to have them available for offline playing.Later I ...

Casual Listener

Hello,   I created a playlist on Spotify Desktop. I first added my local files to this playlist. Afterwards, on my mobile phone I opened Spotify and began to download my local files from that...

Joe

Community Legend

1962 Views

3 replies

0 likes

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  • 3 replies
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Spotify Free Freeze on Ads

Spotify Mobile will freeze when attempting to play ads for 30 seconds. No ad appears and the app freezes completely. Cannot unfreeze unless I restart my phoneI have uninstalled and re-installed the app, it did not solve the issue.My device is a Moto ...

Casual Listener

Spotify Mobile will freeze when attempting to play ads for 30 seconds. No ad appears and the app freezes completely. Cannot unfreeze unless I restart my phone I have uninstalled and re-installed the...

j_yoa

Newbie

5973 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

Shuffle play skips to "suggested songs"

When I press "shuffle play" on an album, it doesn't play the album, it just plays "suggested songs". Same happens with an artist.

Casual Listener

When I press "shuffle play" on an album, it doesn't play the album, it just plays "suggested songs". Same happens with an artist.

SuperSuit12

Casual Listener

759 Views

2 replies

0 likes

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Solved!! Annoying snow effect

ho folks Just noticed this snowing effect in Spotify and find it very annoying. Tried to find the checkbox in the settings. Can someone point me to where one can disable this? thanks and have good one. Lugi

Casual Listener

ho folks  Just noticed this snowing effect in Spotify and find it very annoying. Tried to find the checkbox in the settings. Can someone point me to where one can disable this?   th...

annoyed8383

Newbie

6257 Views

22 replies

1 likes

  • 6257 Views
  • 22 replies
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Problem with storing data to SD card

I have a brand new, working Samsung evo 32gb SD card. It's got over 29gb of free storage. I have tried the deleting cache option so it saves my downloads to the SD and didn't work. I allowed storage use in the app permissions category. I can't find t...

Casual Listener

I have a brand new, working Samsung evo 32gb SD card. It's got over 29gb of free storage. I have tried the deleting cache option so it saves my downloads to the SD and didn't work. I allowed storage ...

Joe

Community Legend

808 Views

5 replies

0 likes

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  • 5 replies
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Connection-Problems with Streaming & Bluetooth (Galaxy S7, Android 7.0)

Hello! I have some problems with my bluetooth-headphones: When I'm listening my ownloaded songs, everything works just fine. When I am streaming and listening with bluetooth, the songs stutter from time to time for 0,5 to 2 seconds. I am using a Sams...

Casual Listener

Hello!    I have some problems with my bluetooth-headphones: When I'm listening my ownloaded songs, everything works just fine. When I am streaming and listening with bluetooth, the songs...

Joe

Community Legend

765 Views

3 replies

0 likes

  • 765 Views
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Incorrect Bluetooth Track Info

Hi,I use my OnePlus2 (Lineage OS Android Nougat) with my VW Polo over Bluetooth, but the track listing on the vehicle display is always the song that just played, not the currently playing one. This happens whether I skip forwards or backwards. Oddly...

Newbie

Hi, I use my OnePlus2 (Lineage OS Android Nougat) with my VW Polo over Bluetooth, but the track listing on the vehicle display is always the song that just played, not the currently playing one. Thi...

gilcohen84

Gig Goer

726 Views

2 replies

1 likes

  • 726 Views
  • 2 replies
  • 1 likes

Solved!! Stops playing randomly with power saving on.

Spotify songs will stop playing randomly during the song or after each song. I have to unlock my phone, open the app, hit pause, then hit play, which will make it begin playing again until it decides to do it again. I've noticed that if my screen isn...

Regular

Spotify songs will stop playing randomly during the song or after each song. I have to unlock my phone, open the app, hit pause, then hit play, which will make it begin playing again until it decides...

Joe

Community Legend

86858 Views

10 replies

4 likes

  • 86858 Views
  • 10 replies
  • 4 likes

Gear S3 Frontier Fail

I have an Australian Gear S3 fronier which means (thanks to the completely backward way internet and phone servicing is handled in this country) we do not have LTE suppport for the Gear S3 Frontier. As a result I have been attempting (with a degree o...

Newbie

I have an Australian Gear S3 fronier which means (thanks to the completely backward way internet and phone servicing is handled in this country) we do not have LTE suppport for the Gear S3 Frontier. ...

625 Views

0 replies

1 likes

  • 625 Views
  • 0 replies
  • 1 likes

Missing Metal

Noticed that Hearteater by To The Grave is gone from from my playlist and the Album itself, any reason why? Honestly really annoyed that Spotify has removed one of my favourite songs on the app...

Newbie

Noticed that Hearteater by To The Grave is gone from from my playlist and the Album itself, any reason why? Honestly really annoyed that Spotify has removed one of my favourite songs on the app...&nb...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes